Severity
Category
Description
Crash
Filed
Safety
While driving home, my Tesla was operating in Full Self-Driving (FSD) mode and initially performed normally, stopping at a red light and proceeding smoothly when it turned green. Moments later, the vehicle suddenly accelerated on its own, lost control, and began spinning uncontrollably before sideswiping a parked car and coming to a stop on the wrong side of the street in oncoming traffic. I was fully awake, alert, and did not manually steer or accelerate at any point. The incident appears to have resulted from a malfunction in the vehicleâs FSD system and/or its steering and acceleration control mechanisms. There were no warning lights, error messages, or alerts before or during the eventâit occurred without warning. This malfunction created an immediate safety hazard that endangered my life and posed a serious risk to other drivers, pedestrians, and surrounding property. The situation could have easily resulted in a fatal collision or injury. I promptly notified the police, and the incident was reported to Tesla Insurance, which serves as my coverage provider. Despite my repeated efforts to have the issue inspected and addressed, Tesla Insurance has refused to acknowledge fault, open a claim, or cover related damages. As a result, the malfunction has not been reproduced or confirmed by Tesla or any authorized service center. The vehicle has since been inspected by Collision Works, a Certified Tesla Collision Center in Long Beach, California (500 E. Anaheim St, Long Beach, CA 90813), which provided a preliminary repair estimate. I am currently responsible for repair costs out of pocket pending resolution with Tesla Insurance. The vehicle remains in my possession and is available for inspection by Tesla, investigators, or safety authorities upon request. The complete and unexpected failure of the FSD system to regulate acceleration and steering represents a serious safety defect that warrants immediate investigation to prevent future harm. Source: NHTSA ODI #11693997 · tap to collapse
Yes
Oct 16
Safety
Oct 16
While driving home, my Tesla was operating in Full Self-Driving (FSD) mode and initially performed normally, stopping at a red light and proceeding smoothly when it turned green. Moments later, the vehicle suddenly accelerated on its own, lost control, and began spinning uncontrollably before sideswiping a parked car and coming to a stop on the wrong side of the street in oncoming traffic. I was fully awake, alert, and did not manually steer or accelerate at any point. The incident appears to have resulted from a malfunction in the vehicleâs FSD system and/or its steering and acceleration control mechanisms. There were no warning lights, error messages, or alerts before or during the eventâit occurred without warning. This malfunction created an immediate safety hazard that endangered my life and posed a serious risk to other drivers, pedestrians, and surrounding property. The situation could have easily resulted in a fatal collision or injury. I promptly notified the police, and the incident was reported to Tesla Insurance, which serves as my coverage provider. Despite my repeated efforts to have the issue inspected and addressed, Tesla Insurance has refused to acknowledge fault, open a claim, or cover related damages. As a result, the malfunction has not been reproduced or confirmed by Tesla or any authorized service center. The vehicle has since been inspected by Collision Works, a Certified Tesla Collision Center in Long Beach, California (500 E. Anaheim St, Long Beach, CA 90813), which provided a preliminary repair estimate. I am currently responsible for repair costs out of pocket pending resolution with Tesla Insurance. The vehicle remains in my possession and is available for inspection by Tesla, investigators, or safety authorities upon request. The complete and unexpected failure of the FSD system to regulate acceleration and steering represents a serious safety defect that warrants immediate investigation to prevent future harm. Source: NHTSA ODI #11693997 · tap to collapse
Crash involved
Safety
My Tesla has the latest update which includes the latest recall: 2023.44.30.5.1 08a3a7856854 I have discovered that the blind spot detection is intermittent, the red line indicator does not always work. This resulted in an accident where I changed lanes into another vehicle. I thought it was clear because the vehicle safety system didnât properly indicate to me that it wasnât. The right front of a Land Rover SUV contacted with my left rear fender above my left rear wheel. After the accident I have decided to check the blind spot indicator as I realized it cannot be trusted, and the vehicle behind you in the lane next to you can be at your rear corner and the car will 50/50 not report a car is there, and not give the red âunsafeâ indicator. There were times a vehicle was side by side with me and the blind spot indicator did not light up at all. There are also times the side camera is either black with no image or with a delayed/frozen image when using the turn signal. The side fender cameras also fails to accurately show vehicle distance at night as they have excessive glair on the live view when changing lanes. However afterwards the dash cam recording on the HDD is crystal clear. Which means the live view with turn signal lacks the clarity required to be safe to use when driving. Either Software or hardware or both is lacking in keeping safety features functional. Recall? I believe Tesla should have another recall issued to address these problems. To make it safe for changing lanes by correcting the intermittent blind spot detection. By making the turn signal fender camera crystal clear for drivers when changing lanes. And by increasing the distance allowed before the blind spot detection says itâs safe to change lanes. And upgrading computer hardware to stop the lag and keep safety systems operational. Again this resulted in me changing lanes into another vehicle. I thought it was clear according to my cars safety features. It was not clear. Source: NHTSA ODI #11564139 · tap to collapse
Yes
Jan 7
Safety
Jan 7
My Tesla has the latest update which includes the latest recall: 2023.44.30.5.1 08a3a7856854 I have discovered that the blind spot detection is intermittent, the red line indicator does not always work. This resulted in an accident where I changed lanes into another vehicle. I thought it was clear because the vehicle safety system didnât properly indicate to me that it wasnât. The right front of a Land Rover SUV contacted with my left rear fender above my left rear wheel. After the accident I have decided to check the blind spot indicator as I realized it cannot be trusted, and the vehicle behind you in the lane next to you can be at your rear corner and the car will 50/50 not report a car is there, and not give the red âunsafeâ indicator. There were times a vehicle was side by side with me and the blind spot indicator did not light up at all. There are also times the side camera is either black with no image or with a delayed/frozen image when using the turn signal. The side fender cameras also fails to accurately show vehicle distance at night as they have excessive glair on the live view when changing lanes. However afterwards the dash cam recording on the HDD is crystal clear. Which means the live view with turn signal lacks the clarity required to be safe to use when driving. Either Software or hardware or both is lacking in keeping safety features functional. Recall? I believe Tesla should have another recall issued to address these problems. To make it safe for changing lanes by correcting the intermittent blind spot detection. By making the turn signal fender camera crystal clear for drivers when changing lanes. And by increasing the distance allowed before the blind spot detection says itâs safe to change lanes. And upgrading computer hardware to stop the lag and keep safety systems operational. Again this resulted in me changing lanes into another vehicle. I thought it was clear according to my cars safety features. It was not clear. Source: NHTSA ODI #11564139 · tap to collapse
Crash involved
Safety
On 19 July 2023 at approximately 4am in the morning, while with my wife traveling north on I-95, I was driving approximately 77 mph and my 2022 Tesla Model 3 SLAMMED ON THE BRAKES. I had several cars directly behind me that had to slam on brakes and perform other evasive driving maneuvers as well. Luckily my reaction time was quick enough for me to SLAM ON THE ACCELERTOR to avoid a very serious wreck and pile up. This is the 3rd time this has happened but thankfully the first 2 times I did not have traffic directly behind me. Although I paid an extra $6000 for the Enhanced Auto Pilot, I do not use it, as I am now scared to death of this car at highway speeds. On the night/morning of 19 July, I was on just regular cruise control. The very next day (20 July) I applied for an appointment with the local Tesla Service Center here in the Richmond VA area. After a couple days, and I had not taken the car in yet, Tesla sent me a message and informed "that I am NOT to bring the car in." I have not heard from them since then... and today is 5 August 2023. Respectfully request that you weigh in to either get me a Refund for this car, or in some way restore my confidence in it. I am scared to ever put this car on the highway again. THANK YOU. Source: NHTSA ODI #11536636 · tap to collapse
No
Aug 4
Safety
Aug 4
On 19 July 2023 at approximately 4am in the morning, while with my wife traveling north on I-95, I was driving approximately 77 mph and my 2022 Tesla Model 3 SLAMMED ON THE BRAKES. I had several cars directly behind me that had to slam on brakes and perform other evasive driving maneuvers as well. Luckily my reaction time was quick enough for me to SLAM ON THE ACCELERTOR to avoid a very serious wreck and pile up. This is the 3rd time this has happened but thankfully the first 2 times I did not have traffic directly behind me. Although I paid an extra $6000 for the Enhanced Auto Pilot, I do not use it, as I am now scared to death of this car at highway speeds. On the night/morning of 19 July, I was on just regular cruise control. The very next day (20 July) I applied for an appointment with the local Tesla Service Center here in the Richmond VA area. After a couple days, and I had not taken the car in yet, Tesla sent me a message and informed "that I am NOT to bring the car in." I have not heard from them since then... and today is 5 August 2023. Respectfully request that you weigh in to either get me a Refund for this car, or in some way restore my confidence in it. I am scared to ever put this car on the highway again. THANK YOU. Source: NHTSA ODI #11536636 · tap to collapse
Safety
This incident happened as a result of the Smart Auto Summon feature failed in Tesla. I paid so much for the technology to work but it failed multiple times which is acceptable as I know the FSD and Auto Summon is in beta program but they way this incident happened, it definitely has to do something with either their Camer system, sensor or may be the hardware needs to be upgraded. Imagine if it had hit to some person. I activated the Auto Summon feature to call my Tesla in a parking lot. Regrettably, during the maneuver, my vehicle collided with a pole, damaging the car. It was a big pole. I have all the videos, and if needed, i can provide you with more details here ( Videos and Witnesses) . I have reached out to Tesla but looks like they are not even bothered about this incident and don't want to do anything and blame myself for this incident. Source: NHTSA ODI #11531001 · tap to collapse
Yes
Jul 6
Safety
Jul 6
This incident happened as a result of the Smart Auto Summon feature failed in Tesla. I paid so much for the technology to work but it failed multiple times which is acceptable as I know the FSD and Auto Summon is in beta program but they way this incident happened, it definitely has to do something with either their Camer system, sensor or may be the hardware needs to be upgraded. Imagine if it had hit to some person. I activated the Auto Summon feature to call my Tesla in a parking lot. Regrettably, during the maneuver, my vehicle collided with a pole, damaging the car. It was a big pole. I have all the videos, and if needed, i can provide you with more details here ( Videos and Witnesses) . I have reached out to Tesla but looks like they are not even bothered about this incident and don't want to do anything and blame myself for this incident. Source: NHTSA ODI #11531001 · tap to collapse
Crash involved
Safety
While I was driving the car Unintended acceleration and jumped . Cause an accident Source: NHTSA ODI #11481914 · tap to collapse
Yes
Aug 29
Safety
Aug 29
While I was driving the car Unintended acceleration and jumped . Cause an accident Source: NHTSA ODI #11481914 · tap to collapse
Crash involved
Safety
While making a u-turn on a quiet culdesac at approximately 5 mph, the 1 week old brand new Tesla, suddenly speeded up at the end of completing the u-turn (in last 5% of u-turn). It jumped the curb and hit a tree. All these happened in a fraction of a second and driver had no control when this happened. No automatic emergency breaks got activated. Autopilot or Cruise control features were not activated when this incidence happened. Driver and passenger incurred minor injuries, but their safety was put at risk. If this had happened on a busy area, the outcome would have been lot worse. This is a brand new car (1 week), and something is definitely wrong to have this happened. Police report (2022-56272) has been filed with Fayetteville Arkansas police dept. The report will be available in few days. We are trying to get in touch with Tesla to report this, but are not able to reach them yet. The car is currently at a towing company and my insurance company (State Farm) is going to move it to their storage facility to assess damage and determine if it is repairable. I am not aware how long will it stay there for someone (Tesla) to inspect the on-board computer which supposedly stores the records prior to the accident. If the insurance company determines this as a total loss, we are concerned that this investigation may not happen, especially since Tesla is not even reachable on the phone. We are concerned that if not properly investigated, it will be incorrectly considered as driver error and this may put general public at risk by people using this type of a car. I have uploaded pictures and claim documents I have so far. Source: NHTSA ODI #11480491 · tap to collapse
Yes
Aug 21
Safety
Aug 21
While making a u-turn on a quiet culdesac at approximately 5 mph, the 1 week old brand new Tesla, suddenly speeded up at the end of completing the u-turn (in last 5% of u-turn). It jumped the curb and hit a tree. All these happened in a fraction of a second and driver had no control when this happened. No automatic emergency breaks got activated. Autopilot or Cruise control features were not activated when this incidence happened. Driver and passenger incurred minor injuries, but their safety was put at risk. If this had happened on a busy area, the outcome would have been lot worse. This is a brand new car (1 week), and something is definitely wrong to have this happened. Police report (2022-56272) has been filed with Fayetteville Arkansas police dept. The report will be available in few days. We are trying to get in touch with Tesla to report this, but are not able to reach them yet. The car is currently at a towing company and my insurance company (State Farm) is going to move it to their storage facility to assess damage and determine if it is repairable. I am not aware how long will it stay there for someone (Tesla) to inspect the on-board computer which supposedly stores the records prior to the accident. If the insurance company determines this as a total loss, we are concerned that this investigation may not happen, especially since Tesla is not even reachable on the phone. We are concerned that if not properly investigated, it will be incorrectly considered as driver error and this may put general public at risk by people using this type of a car. I have uploaded pictures and claim documents I have so far. Source: NHTSA ODI #11480491 · tap to collapse
Crash involved
Safety
May 29,2022, while I was parking in front of La Fittness in Escondido, Ca, I was in zero speed, adjusting my parking to make sure I was in right spot, suddenly car accelerated with unbelievable speed and struck the car located in the parking lane on the other side of my car which in turn struck another car and that car struck another car in front. I suspect the sudden unintended acceleration was due to a defect in the electronic system, thankfully no body got injured and the other cars involved in the accident were parked and unoccupied. I reported this problem on May 31, was promised Tesla will investigate the problems and report back to my within 3 to 4 weeks, after many follow up emails and phone calls, I have not received any response from Tesla, two cars was totaled and I am having nightmares since accident with no car, since we got solar to buy electric cars, nothing is available to buy right now. Source: NHTSA ODI #11474080 · tap to collapse
Yes
Jul 14
Safety
Jul 14
May 29,2022, while I was parking in front of La Fittness in Escondido, Ca, I was in zero speed, adjusting my parking to make sure I was in right spot, suddenly car accelerated with unbelievable speed and struck the car located in the parking lane on the other side of my car which in turn struck another car and that car struck another car in front. I suspect the sudden unintended acceleration was due to a defect in the electronic system, thankfully no body got injured and the other cars involved in the accident were parked and unoccupied. I reported this problem on May 31, was promised Tesla will investigate the problems and report back to my within 3 to 4 weeks, after many follow up emails and phone calls, I have not received any response from Tesla, two cars was totaled and I am having nightmares since accident with no car, since we got solar to buy electric cars, nothing is available to buy right now. Source: NHTSA ODI #11474080 · tap to collapse
Crash involved
Safety
Brand New Model 3 Tesla stopped running on a highway, I 15. The car was purchased less than two weeks ago and has under 500 miles on it. SERIOUS danger to me and to others. No warnings. Just suddenly the speed started dropping quickly on the highway. The car would not start after this. This all happened very suddenly. There was no notification of a problem. Cops were called then the vehicle was towed. Lucky to be alive!!! Source: NHTSA ODI #11470346 · tap to collapse
No
Jun 20
Safety
Jun 20
Brand New Model 3 Tesla stopped running on a highway, I 15. The car was purchased less than two weeks ago and has under 500 miles on it. SERIOUS danger to me and to others. No warnings. Just suddenly the speed started dropping quickly on the highway. The car would not start after this. This all happened very suddenly. There was no notification of a problem. Cops were called then the vehicle was towed. Lucky to be alive!!! Source: NHTSA ODI #11470346 · tap to collapse
Safety
While using Tesla's Full Self-Driving (Supervised) software on the Pacific Coast Highway (PCH) and other highways, the vehicleâs automated steering system repeatedly malfunctions by failing to maintain lane centering. Specifically, the car drifts or actively steers across double yellow lines into the lane of oncoming traffic. This issue is a persistent failure of the Advanced Driver Assistance System (ADAS) and Lane Keeping Assistance. The vehicle has attempted this maneuver multiple times at [Approximate Speed, e.g., 40-60 mph], requiring immediate and forceful manual steering intervention to avoid head-on collisions with oncoming vehicles. The system provides no warning chimes, error messages, or "Take Over Immediately" alerts prior to crossing the lines; it appears to perceive the oncoming lane as a valid path or fails to recognize the double yellow boundary entirely. This has occurred during [mention conditions: e.g., bright daylight with high glare / night time]. The vehicle is equipped with Hardware 3.0 (HW3). I believe the 1.2-megapixel camera suite or the processing power of the HW3 computer is insufficient to safely navigate the geometry of the PCH or any roads within mountains/hills. I have attempted to "Clear Calibration" and performed system resets, but the life-threatening behavior persists. The vehicle and its internal data logs are available for inspection. I have also sent "Bug Reports" via voice command to the manufacturer immediately following these near-miss events. Source: NHTSA ODI #11720201 · tap to collapse
No
Feb 23
Safety
Feb 23
While using Tesla's Full Self-Driving (Supervised) software on the Pacific Coast Highway (PCH) and other highways, the vehicleâs automated steering system repeatedly malfunctions by failing to maintain lane centering. Specifically, the car drifts or actively steers across double yellow lines into the lane of oncoming traffic. This issue is a persistent failure of the Advanced Driver Assistance System (ADAS) and Lane Keeping Assistance. The vehicle has attempted this maneuver multiple times at [Approximate Speed, e.g., 40-60 mph], requiring immediate and forceful manual steering intervention to avoid head-on collisions with oncoming vehicles. The system provides no warning chimes, error messages, or "Take Over Immediately" alerts prior to crossing the lines; it appears to perceive the oncoming lane as a valid path or fails to recognize the double yellow boundary entirely. This has occurred during [mention conditions: e.g., bright daylight with high glare / night time]. The vehicle is equipped with Hardware 3.0 (HW3). I believe the 1.2-megapixel camera suite or the processing power of the HW3 computer is insufficient to safely navigate the geometry of the PCH or any roads within mountains/hills. I have attempted to "Clear Calibration" and performed system resets, but the life-threatening behavior persists. The vehicle and its internal data logs are available for inspection. I have also sent "Bug Reports" via voice command to the manufacturer immediately following these near-miss events. Source: NHTSA ODI #11720201 · tap to collapse
Safety
While I was making a left turn my steering wheel suddenly got stuck. A vehicle almost hit me. Source: NHTSA ODI #11718376 · tap to collapse
No
Feb 15
Safety
Feb 15
While I was making a left turn my steering wheel suddenly got stuck. A vehicle almost hit me. Source: NHTSA ODI #11718376 · tap to collapse
Safety
During a head-on collision on [XXX] in Georgia, the electrical system in my 2022 Tesla Model 3 lost power and the electric door releases stopped functioning. The vehicle interior caught fire and I was trapped inside. I was unaware of the location of the hidden mechanical emergency door release because it is not visibly labeled, not explained upon delivery, and not intuitive in an emergency. I was forced to climb to the back seat and break the rear passenger window with my legs to escape while the interior was burning. I suffered a broken hip, broken arm, and later required a full hip replacement. The mechanical emergency door release was concealed and unlabeled, resulting in entrapment during a fire, which is a violation of FMVSS 206 and presents a continuing and life-threatening safety hazard to all drivers and passengers. Tesla has not provided warnings, recall guidance, labeling, or owner education regarding how to exit the vehicle during a power-loss emergency. This defect can result in deaths. I am requesting a formal investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11698174 · tap to collapse
Yes
Nov 6
Safety
Nov 6
During a head-on collision on [XXX] in Georgia, the electrical system in my 2022 Tesla Model 3 lost power and the electric door releases stopped functioning. The vehicle interior caught fire and I was trapped inside. I was unaware of the location of the hidden mechanical emergency door release because it is not visibly labeled, not explained upon delivery, and not intuitive in an emergency. I was forced to climb to the back seat and break the rear passenger window with my legs to escape while the interior was burning. I suffered a broken hip, broken arm, and later required a full hip replacement. The mechanical emergency door release was concealed and unlabeled, resulting in entrapment during a fire, which is a violation of FMVSS 206 and presents a continuing and life-threatening safety hazard to all drivers and passengers. Tesla has not provided warnings, recall guidance, labeling, or owner education regarding how to exit the vehicle during a power-loss emergency. This defect can result in deaths. I am requesting a formal investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11698174 · tap to collapse
Crash involved
Safety
* Front passenger safety restraint system issue - sensors under passenger seat intermittently failing for months even after taking it in for service. * Safety of passenger is at risk as airbags might not fire due to occupant classification system failing. * Service center said nothing looks wrong even though car alerts multiple times per drive. Many reports online of Alert RCM2_a636 . * has been inspected by service center * alert from car beeps every 30 seconds to 1 minute intermittently, has been occurring for months Source: NHTSA ODI #11695934 · tap to collapse
No
Oct 26
Safety
Oct 26
* Front passenger safety restraint system issue - sensors under passenger seat intermittently failing for months even after taking it in for service. * Safety of passenger is at risk as airbags might not fire due to occupant classification system failing. * Service center said nothing looks wrong even though car alerts multiple times per drive. Many reports online of Alert RCM2_a636 . * has been inspected by service center * alert from car beeps every 30 seconds to 1 minute intermittently, has been occurring for months Source: NHTSA ODI #11695934 · tap to collapse
Safety
Tesla Model 3 while using the âFSDâ or auto pilot mode will do whatâs called âphantom breakingâ with its emergency breaking system. This is very scary and has almost caused more accidents than preventing them in my experience. Tesla had not addressed or fixed this issue even with their constant software updates. How is this FSD considered legal I wonder. Source: NHTSA ODI #11684673 · tap to collapse
No
Sep 2
Safety
Sep 2
Tesla Model 3 while using the âFSDâ or auto pilot mode will do whatâs called âphantom breakingâ with its emergency breaking system. This is very scary and has almost caused more accidents than preventing them in my experience. Tesla had not addressed or fixed this issue even with their constant software updates. How is this FSD considered legal I wonder. Source: NHTSA ODI #11684673 · tap to collapse
Safety
Passenger safety restraint failure message came on so I made an appointment and took it to Pleasanton Tesla for repair 3/19/25; was under the 60,000 safety warranty. Then on 5/6/25, 6 weeks later, the passenger safety restraint failure message appeared again. I contacted Pleasanton Tesla and they told me I was now responsible for a different piece to be replaced, which was quoted over $1,000 to repair, as the 60,000 mile safety warranty was up and it is a different piece that needed to be replaced. I said itâs the same message, passenger safety restraint failure! Source: NHTSA ODI #11683208 · tap to collapse
No
Aug 25
Safety
Aug 25
Passenger safety restraint failure message came on so I made an appointment and took it to Pleasanton Tesla for repair 3/19/25; was under the 60,000 safety warranty. Then on 5/6/25, 6 weeks later, the passenger safety restraint failure message appeared again. I contacted Pleasanton Tesla and they told me I was now responsible for a different piece to be replaced, which was quoted over $1,000 to repair, as the 60,000 mile safety warranty was up and it is a different piece that needed to be replaced. I said itâs the same message, passenger safety restraint failure! Source: NHTSA ODI #11683208 · tap to collapse
Safety
I pulled up to a red light in a protected left turn lane. My car is set to use regenerative braking and hold/not roll once stopped. I felt my car roll forward a bit, which shouldn't happen when these settings are on. I quickly checked my rearview mirror, assuming someone had hit me from behind to cause me to roll forward. No one was behind me. I hit my brake and the car suddenly accelerated at full throttle speed, I would guess, into the intersection, despite the light being red for me. I quickly glanced down at my foot to confirm that it was on the brake pedal and it definitely was. I continued to repeatedly push the brake pedal down to no avail. I was steering and tried to navigate my way through 4 lanes of moving traffic because they had a green light. I hit the front end of a car, which didn't slow my car at all. I went on to hit another car's front end, which didn't slow my car at all either. My car then charged out of control to hit the curb on the opposite side of the street facing traffic. Hitting the curb stopped my car finally. I noticed that the airbags on the right side of my car were deployed. Components that failed/malfunctioned: brakes, fuel/propulsion system, speed control, automatic emergency braking, collision warning/avoidance, traffic signal detection Tesla Insurance has deemed the car a total loss. I also reported the malfunction to their Vehicle Support but haven't gotten the report or the data report from the car that I requested yet. I was told that the report would be complete by 8/7/25. The car was placed on a hold for the investigation, so it should be available for inspection. I do have the dashcam videos and photos of my car, if needed. This incident was terrifying because I had zero control of my vehicle due to the sudden unintended acceleration (SUA). I see on the internet that SUA is a problem with Tesla that has been reported repeatedly. It is a miracle that no one was hurt or killed. Tesla needs to address this immediately! Source: NHTSA ODI #11679584 · tap to collapse
Yes
Aug 8
Safety
Aug 8
I pulled up to a red light in a protected left turn lane. My car is set to use regenerative braking and hold/not roll once stopped. I felt my car roll forward a bit, which shouldn't happen when these settings are on. I quickly checked my rearview mirror, assuming someone had hit me from behind to cause me to roll forward. No one was behind me. I hit my brake and the car suddenly accelerated at full throttle speed, I would guess, into the intersection, despite the light being red for me. I quickly glanced down at my foot to confirm that it was on the brake pedal and it definitely was. I continued to repeatedly push the brake pedal down to no avail. I was steering and tried to navigate my way through 4 lanes of moving traffic because they had a green light. I hit the front end of a car, which didn't slow my car at all. I went on to hit another car's front end, which didn't slow my car at all either. My car then charged out of control to hit the curb on the opposite side of the street facing traffic. Hitting the curb stopped my car finally. I noticed that the airbags on the right side of my car were deployed. Components that failed/malfunctioned: brakes, fuel/propulsion system, speed control, automatic emergency braking, collision warning/avoidance, traffic signal detection Tesla Insurance has deemed the car a total loss. I also reported the malfunction to their Vehicle Support but haven't gotten the report or the data report from the car that I requested yet. I was told that the report would be complete by 8/7/25. The car was placed on a hold for the investigation, so it should be available for inspection. I do have the dashcam videos and photos of my car, if needed. This incident was terrifying because I had zero control of my vehicle due to the sudden unintended acceleration (SUA). I see on the internet that SUA is a problem with Tesla that has been reported repeatedly. It is a miracle that no one was hurt or killed. Tesla needs to address this immediately! Source: NHTSA ODI #11679584 · tap to collapse
Crash involved
Safety
The contact owns a 2022 Tesla Model 3. The contact stated that while operating the vehicle, the front driver's side seat belt warning chime was inoperable, failing to alert the driver that the front driverâs side seat belt was not secured while driving. The cause of the failure was not yet determined. The local dealer was notified of the failure, and a service appointment was scheduled. The manufacturer was not contacted. The failure mileage was 35,400. Source: NHTSA ODI #11679129 · tap to collapse
No
Aug 6
Safety
Aug 6
The contact owns a 2022 Tesla Model 3. The contact stated that while operating the vehicle, the front driver's side seat belt warning chime was inoperable, failing to alert the driver that the front driverâs side seat belt was not secured while driving. The cause of the failure was not yet determined. The local dealer was notified of the failure, and a service appointment was scheduled. The manufacturer was not contacted. The failure mileage was 35,400. Source: NHTSA ODI #11679129 · tap to collapse
Safety
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue. Source: NHTSA ODI #11673159 · tap to collapse
Yes
Jul 12
Safety
Jul 12
I took my car to Tesla service to have 3 tires changed. On the drive home for the service, the car automatically pulled the to right several times with the final time pulling so hard, the car jumped the curb and damaged the car. Speaking with the Tesla service associate after the accident, they admitted that they did not complete alignment of the tires and that the automatic lane correction mechanism uses the alignment to gauge if it should correct or not. Tesla service will not take responsibility for causing the issue. Source: NHTSA ODI #11673159 · tap to collapse
Crash involved
Safety
During operation steering wheel becomes heavy and difficult to turn and becomes notchy. Very difficult to stay in ones own lane. Source: NHTSA ODI #11669363 · tap to collapse
No
Jun 25
Safety
Jun 25
During operation steering wheel becomes heavy and difficult to turn and becomes notchy. Very difficult to stay in ones own lane. Source: NHTSA ODI #11669363 · tap to collapse
Safety
I was traveling northbound on [XXX} in Sugar Grove, IL with the traffic aware cruise control on. As I passed under [XXX] the car braked heavily for no reason. No cars in the area...thankfully. I could have easily been rear-ended. It has done this on more than one occasion at this location. I filed a "bug-report" via the right hand button on the steering wheel. I was also traveling [XXX] near Lasalle-Peru with the cruise control on at about 80 mph when the vehicle suddenly braked heavily. No cars around at all. The moment was extremely frightening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11667444 · tap to collapse
No
Jun 16
Safety
Jun 16
I was traveling northbound on [XXX} in Sugar Grove, IL with the traffic aware cruise control on. As I passed under [XXX] the car braked heavily for no reason. No cars in the area...thankfully. I could have easily been rear-ended. It has done this on more than one occasion at this location. I filed a "bug-report" via the right hand button on the steering wheel. I was also traveling [XXX] near Lasalle-Peru with the cruise control on at about 80 mph when the vehicle suddenly braked heavily. No cars around at all. The moment was extremely frightening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11667444 · tap to collapse
Safety
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla Source: NHTSA ODI #11660263 · tap to collapse
No
May 10
Safety
May 10
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car is slowing down and may not respond in time. tesla Source: NHTSA ODI #11660263 · tap to collapse
Safety
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5 Source: NHTSA ODI #11658826 · tap to collapse
Yes
May 3
Safety
May 3
Wy wife and I drove our Tesla Model 3 from Palo Alto, CA to San Francisco downtown, to meet friends. I was the driver, and my wife sat on the passenger seat. The weather was clear, and the pavement was dry. I did not engage auto-pilot features during the entire trip. The car condition was normal with no signs of error or warning. I made a right turn onto [XXX] from [XXX] Shortly after I completed the turn, the car unexpectedly lost control. Without any prior warnings, it suddenly veered into the center divider, snapped a tree, dashed towards oncoming traffic on the other side of [XXX] , and finally stopped on [XXX] , labelled as location A on the attached drawing. Everything happened so quickly: I could not control the steering wheel, and I applied the brakes in vain. The vehicle seized control, no matter how hard I tried to stop it. I regained control of the vehicle at the intersection of [XXX] and [XXX] , and was able to park the car at location A. We were very fortunate and blessed that we did not hit people at the bus stop, that there were no cars in front of us, that the opposite traffic on [XXX] was stopped by a red light, and that the traffic was light on [XXX] Without such luck, my wife and I, and probably others, would have been seriously injured, if not worse. Because [XXX] is one-way, we decided to move the vehicle to [XXX] , and parked at location B in the drawing. I called 911 and spoke to a female dispatcher. She asked us to remain at location B and wait for police officers to arrive. We waited there for almost 3 hours, but no police arrived. The dashboard display indicated that we had a flat tire(s). We called mobile tire services. After their inspection, most of our tires were alright, except the rim of the front-left wheel was badly bent, as you can see in the attached photo. The mobile tire service staff was skilled enough to carefully patch the damage and said it should be OK to drive back to Palo Alto. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5 Source: NHTSA ODI #11658826 · tap to collapse
Crash involved
Safety
Passenger safety restraint system fault error appears on and off without any correlation to driving conditions or passenger presence. This error is potentially deadly since it will cause the passenger airbag not to deploy in an accident. Source: NHTSA ODI #11658350 · tap to collapse
No
May 1
Safety
May 1
Passenger safety restraint system fault error appears on and off without any correlation to driving conditions or passenger presence. This error is potentially deadly since it will cause the passenger airbag not to deploy in an accident. Source: NHTSA ODI #11658350 · tap to collapse
Safety
We received a Front passenger safety restraint system fault on our car. When a passenger sits in the seat the fault is not displayed. This was not a software update and the sensor was faulty and could cause the airbags not to go off. The sensor was faulty in the seat but because we were out of warranty we had to pay for the repair. Clearly they have seen this issue and said it was not a recall but a bulletins and bulletins were a caution, they made us pay for the repair. Source: NHTSA ODI #11656184 · tap to collapse
No
Apr 21
Safety
Apr 21
We received a Front passenger safety restraint system fault on our car. When a passenger sits in the seat the fault is not displayed. This was not a software update and the sensor was faulty and could cause the airbags not to go off. The sensor was faulty in the seat but because we were out of warranty we had to pay for the repair. Clearly they have seen this issue and said it was not a recall but a bulletins and bulletins were a caution, they made us pay for the repair. Source: NHTSA ODI #11656184 · tap to collapse
Safety
Sometime I have power steering and sometime I donât have power steering assist sometime came back and was driving and car just took my wheel to left itself on [XXX] 2 times on same spot was coming out of highway didnât have no cruise or self driving On all was off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11647496 · tap to collapse
No
Mar 9
Safety
Mar 9
Sometime I have power steering and sometime I donât have power steering assist sometime came back and was driving and car just took my wheel to left itself on [XXX] 2 times on same spot was coming out of highway didnât have no cruise or self driving On all was off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11647496 · tap to collapse
Safety
I was driving over an overpass on to the free way. It was about 11am. The steering wheel locked in a turning position, driving the car off the overpass. I was able to yank the wheel and get it back straight. The auto pilot was not on, the cruise control was not on. I drove it straight to the service center, i though i should call so i put the car in curise control to pull out my phone but decided against it and turned it off at 11:15. Now the service center says they can not duplicate it they are telling me nothing is wrong. This has never happened before. I have never had any issues with my car. Source: NHTSA ODI #11645163 · tap to collapse
No
Feb 25
Safety
Feb 25
I was driving over an overpass on to the free way. It was about 11am. The steering wheel locked in a turning position, driving the car off the overpass. I was able to yank the wheel and get it back straight. The auto pilot was not on, the cruise control was not on. I drove it straight to the service center, i though i should call so i put the car in curise control to pull out my phone but decided against it and turned it off at 11:15. Now the service center says they can not duplicate it they are telling me nothing is wrong. This has never happened before. I have never had any issues with my car. Source: NHTSA ODI #11645163 · tap to collapse
Safety
I'm not quite sure what component was affected, some module of some sort got water in or near it that wasn't supposed to. It is available for inspection. Yes my safety and others was out at risk. Yes the problem was fixed by service center supposedly. Yes the car has been inspected by the manufacturer. There were no warnings. What happened was on 12/29 I was driving the car and out of absolutely nowhere a bunch of warnings came up including loss of ABS, any and all safety features. And more importantly lost usage of brakes almost entirely when car came to a stop it was grinding and shakey. This problem all arises due to teslas negligence when it came to installing a new windshield on the vehicle. As stated in messages below, they made a mistake while installing my windshield that caused this major issue to arise. They have offered nothing as a solution but saying that their error is supposedly fixed. Source: NHTSA ODI #11634987 · tap to collapse
No
Jan 7
Safety
Jan 7
I'm not quite sure what component was affected, some module of some sort got water in or near it that wasn't supposed to. It is available for inspection. Yes my safety and others was out at risk. Yes the problem was fixed by service center supposedly. Yes the car has been inspected by the manufacturer. There were no warnings. What happened was on 12/29 I was driving the car and out of absolutely nowhere a bunch of warnings came up including loss of ABS, any and all safety features. And more importantly lost usage of brakes almost entirely when car came to a stop it was grinding and shakey. This problem all arises due to teslas negligence when it came to installing a new windshield on the vehicle. As stated in messages below, they made a mistake while installing my windshield that caused this major issue to arise. They have offered nothing as a solution but saying that their error is supposedly fixed. Source: NHTSA ODI #11634987 · tap to collapse
Safety
NHTSA Vehicle Safety Complaint â¢Vehicle Information: â¢Make: Tesla â¢Model: Model 3 â¢Year: 2022 â¢Summary of Incident: On November 28,2024, I experienced an incident involving my 2022 Tesla Model 3 while it was stationary just outside my garage. I accidentally pressed the accelerator pedal instead of the brake. The car surged forward and crashed into the back wall of my garage. Despite Teslaâs advertised safety features, such as Collision Avoidance Assist and Automatic Emergency Braking (AEB), none of these systems intervened or activated during the incident. I expected the safety systems to detect the garage wall and mitigate the collision, but they failed to respond. Additionally, Teslaâs Obstacle-Aware Acceleration system did not seem to function as intended to limit acceleration in this scenario. â¢Injuries or Property Damage: There were minor injuries to passenger, but the vehicle and the garage sustained significant damage. â¢Steps Taken Post-Incident: I have contacted Tesla to request an analysis of the vehicleâs event data logs to determine why the safety features did not activate. I am waiting for their response. â¢Concern: I am filing this report because I believe this may indicate a potential safety issue with Teslaâs collision prevention systems in low-speed scenarios involving stationary obstacles. This raises concerns about the reliability of these features in real-world situations, particularly for drivers who may accidentally press the accelerator. â¢Supporting Information: If needed, I can provide photographs of the damage, repair estimates, and additional details. Source: NHTSA ODI #11634158 · tap to collapse
Yes
Jan 4
Safety
Jan 4
NHTSA Vehicle Safety Complaint â¢Vehicle Information: â¢Make: Tesla â¢Model: Model 3 â¢Year: 2022 â¢Summary of Incident: On November 28,2024, I experienced an incident involving my 2022 Tesla Model 3 while it was stationary just outside my garage. I accidentally pressed the accelerator pedal instead of the brake. The car surged forward and crashed into the back wall of my garage. Despite Teslaâs advertised safety features, such as Collision Avoidance Assist and Automatic Emergency Braking (AEB), none of these systems intervened or activated during the incident. I expected the safety systems to detect the garage wall and mitigate the collision, but they failed to respond. Additionally, Teslaâs Obstacle-Aware Acceleration system did not seem to function as intended to limit acceleration in this scenario. â¢Injuries or Property Damage: There were minor injuries to passenger, but the vehicle and the garage sustained significant damage. â¢Steps Taken Post-Incident: I have contacted Tesla to request an analysis of the vehicleâs event data logs to determine why the safety features did not activate. I am waiting for their response. â¢Concern: I am filing this report because I believe this may indicate a potential safety issue with Teslaâs collision prevention systems in low-speed scenarios involving stationary obstacles. This raises concerns about the reliability of these features in real-world situations, particularly for drivers who may accidentally press the accelerator. â¢Supporting Information: If needed, I can provide photographs of the damage, repair estimates, and additional details. Source: NHTSA ODI #11634158 · tap to collapse
Crash involved
Safety
The passenger seat belt no longer latches. The mechanism that pushes out the pin to hold the belt in is no longer working. Source: NHTSA ODI #11632939 · tap to collapse
No
Dec 28
Safety
Dec 28
The passenger seat belt no longer latches. The mechanism that pushes out the pin to hold the belt in is no longer working. Source: NHTSA ODI #11632939 · tap to collapse
Safety
At low/no speed, turning the steering wheel to the extreme left or right produces a low-end creaking noise as if something is rubbing. Source: NHTSA ODI #11632699 · tap to collapse
No
Dec 26
Safety
Dec 26
At low/no speed, turning the steering wheel to the extreme left or right produces a low-end creaking noise as if something is rubbing. Source: NHTSA ODI #11632699 · tap to collapse
Safety
I was driving on the highway when the touchscreen lit up with multiple error messages including: - Steering assist reduced (Steering may require increased effort) - Traction control disabled (Drive with caution) - Stability control disabled (Drive with caution) - Parking brake functions degraded (Parking brake may not apply or release) - Lane Departure Avoidance features unavailable (Features may be restored on next drive) Also, the speedometer changed to 0 (while we were going 70 mph). When I pulled onto the next off-ramp the steering was very heavy and the regenerative braking was not working. Pressing the brakes (even slightly) felt like the ABS was pulsating. This was extremely dangerous and easily could have resulted in a serious accident in heavy traffic or if the road had not been straight. It was a rental car so I have not seen the car since the rental company towed it away. I have not heard from the rental company about the car's status or their findings. Prior to the catastrophic failure of multiple systems, there were two other warnings messages: - Left front fender camera blocked or blinded (Clean cameras or wait to regain visibility) - Autopilot safety/convenience features unavailable (Features may be restored on next drive) These had been coming on and off for a couple hours but I had assumed they were due to driving through heavy rain. Source: NHTSA ODI #11630921 · tap to collapse
No
Dec 15
Safety
Dec 15
I was driving on the highway when the touchscreen lit up with multiple error messages including: - Steering assist reduced (Steering may require increased effort) - Traction control disabled (Drive with caution) - Stability control disabled (Drive with caution) - Parking brake functions degraded (Parking brake may not apply or release) - Lane Departure Avoidance features unavailable (Features may be restored on next drive) Also, the speedometer changed to 0 (while we were going 70 mph). When I pulled onto the next off-ramp the steering was very heavy and the regenerative braking was not working. Pressing the brakes (even slightly) felt like the ABS was pulsating. This was extremely dangerous and easily could have resulted in a serious accident in heavy traffic or if the road had not been straight. It was a rental car so I have not seen the car since the rental company towed it away. I have not heard from the rental company about the car's status or their findings. Prior to the catastrophic failure of multiple systems, there were two other warnings messages: - Left front fender camera blocked or blinded (Clean cameras or wait to regain visibility) - Autopilot safety/convenience features unavailable (Features may be restored on next drive) These had been coming on and off for a couple hours but I had assumed they were due to driving through heavy rain. Source: NHTSA ODI #11630921 · tap to collapse
Safety
The car's steering wheel locked unexpectedly, rendering the vehicle undrivable. Additionally, multiple alerts appeared, indicating that the car's hold feature, traction control, and steering assist were reduced. This issue occurred while the car was parked but still running. When I shifted into drive, the car unintentionally rolled backward, forcing me to press the brake pedal to prevent a collision. If this had happened while driving, it could have resulted in a serious accident. Source: NHTSA ODI #11629438 · tap to collapse
No
Dec 6
Safety
Dec 6
The car's steering wheel locked unexpectedly, rendering the vehicle undrivable. Additionally, multiple alerts appeared, indicating that the car's hold feature, traction control, and steering assist were reduced. This issue occurred while the car was parked but still running. When I shifted into drive, the car unintentionally rolled backward, forcing me to press the brake pedal to prevent a collision. If this had happened while driving, it could have resulted in a serious accident. Source: NHTSA ODI #11629438 · tap to collapse
Safety
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 70 MPH, the contact heard an audible chime. The contact stated that the message "Driver Side Safety Restraint System Fault" was displayed. Additionally, the passengerâs side air bag warning light intermittently illuminated and after a week remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure by the service App. The failure mileage was approximately 49,000. Source: NHTSA ODI #11621181 · tap to collapse
No
Oct 21
Safety
Oct 21
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 70 MPH, the contact heard an audible chime. The contact stated that the message "Driver Side Safety Restraint System Fault" was displayed. Additionally, the passengerâs side air bag warning light intermittently illuminated and after a week remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure by the service App. The failure mileage was approximately 49,000. Source: NHTSA ODI #11621181 · tap to collapse
Safety
car has a passenger safety restraint fault, got quote to replace a sensor for $455 parts and labor. when reading online, this appears to be a common failure in these vehicles and if you don't get repaired, air bags / seat belt restraint may not work properly. seems like should be a recall for this. Source: NHTSA ODI #11620079 · tap to collapse
No
Oct 15
Safety
Oct 15
car has a passenger safety restraint fault, got quote to replace a sensor for $455 parts and labor. when reading online, this appears to be a common failure in these vehicles and if you don't get repaired, air bags / seat belt restraint may not work properly. seems like should be a recall for this. Source: NHTSA ODI #11620079 · tap to collapse
Safety
Full Self Driving prominently suggests the user enable âautomatic set speed offsetâ. When enabled it tries to guess the speed it should be going, and goes that speed. On city streets and rural highways the driver is unable to lower the speed with the normal cruise control speed dial. it is disabled. It recognizes when the speed limit lowers on the road, but does not adjust to that new limit. The only option is to hit the brakes or otherwise disable the system. On the interstate this resulted in it resetting to the maximum 85 MPH as it was setting itself to 86 at every deactivation. Turning cruise control back on, despite having previously set it to the speed limit, causes it to to immediately accelerate regardless of the posted limits or the previous setting. Source: NHTSA ODI #11618202 · tap to collapse
No
Oct 4
Safety
Oct 4
Full Self Driving prominently suggests the user enable âautomatic set speed offsetâ. When enabled it tries to guess the speed it should be going, and goes that speed. On city streets and rural highways the driver is unable to lower the speed with the normal cruise control speed dial. it is disabled. It recognizes when the speed limit lowers on the road, but does not adjust to that new limit. The only option is to hit the brakes or otherwise disable the system. On the interstate this resulted in it resetting to the maximum 85 MPH as it was setting itself to 86 at every deactivation. Turning cruise control back on, despite having previously set it to the speed limit, causes it to to immediately accelerate regardless of the posted limits or the previous setting. Source: NHTSA ODI #11618202 · tap to collapse
Safety
All has been reported in writing to Tesla Corporate and Tesla Service Center SoDo Seattle, WA. Has not been repaired to date, with multiple attempts to bring car in for service: Emergency brake failed to engage on two occasions, [XXX] it was first reported that the car lost control of steering and emergency brake did not engage. Second time on [XXX]; car would not shift into any gear. Tesla Roadside said to have it towed (we did), Tesla had car for two weeks and did not address issues reported. Tesla has received extensive documentation for both times. They continue to tell us to drive car and just report issues as their resolution. Car has failed seals that have resulted in multiple times of mold and rodents in car (had professionally inspected). Tesla continues to insist I go inside vehicle and drive car. Tesla first discovered the mold in March 2024 during warranty service visit. They acknowledge smell in writing. Odometer was changed while car was brought in for service (shows on Tesla provided service records). Car arrived on 7/2/24 at 11:06am with 32,390 miles and left 7/2/24 at 11:07am with 32,687 miles. Manager was present and in the car for this visit. Car charger has failed and been replaced multiple times, battery is defective. Tesla will not inspect. Reported in writing loud thudding in trunk for months and Tesla took no action. Turned out to be live rats discovered during private mold inspection in trunk, frunk and inside of car; we believe we were exposed to rodents for months due to Tesla refusing to inspect properly. We have reported the car making us incredibly ill with heart and lung issues, unexplained hair loss, nausea, fatigue and Tesla has taken no action. We arrived at Service center 7/2/24 asking for water and ill from the car and they ignored until we said we would need to call 911. No warning messages for any of the safety issues reporting, Tesla maintains the car is in good condition. Continue to seek medical care. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT Source: NHTSA ODI #11614883 · tap to collapse
No
Sep 15
Safety
Sep 15
All has been reported in writing to Tesla Corporate and Tesla Service Center SoDo Seattle, WA. Has not been repaired to date, with multiple attempts to bring car in for service: Emergency brake failed to engage on two occasions, [XXX] it was first reported that the car lost control of steering and emergency brake did not engage. Second time on [XXX]; car would not shift into any gear. Tesla Roadside said to have it towed (we did), Tesla had car for two weeks and did not address issues reported. Tesla has received extensive documentation for both times. They continue to tell us to drive car and just report issues as their resolution. Car has failed seals that have resulted in multiple times of mold and rodents in car (had professionally inspected). Tesla continues to insist I go inside vehicle and drive car. Tesla first discovered the mold in March 2024 during warranty service visit. They acknowledge smell in writing. Odometer was changed while car was brought in for service (shows on Tesla provided service records). Car arrived on 7/2/24 at 11:06am with 32,390 miles and left 7/2/24 at 11:07am with 32,687 miles. Manager was present and in the car for this visit. Car charger has failed and been replaced multiple times, battery is defective. Tesla will not inspect. Reported in writing loud thudding in trunk for months and Tesla took no action. Turned out to be live rats discovered during private mold inspection in trunk, frunk and inside of car; we believe we were exposed to rodents for months due to Tesla refusing to inspect properly. We have reported the car making us incredibly ill with heart and lung issues, unexplained hair loss, nausea, fatigue and Tesla has taken no action. We arrived at Service center 7/2/24 asking for water and ill from the car and they ignored until we said we would need to call 911. No warning messages for any of the safety issues reporting, Tesla maintains the car is in good condition. Continue to seek medical care. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT Source: NHTSA ODI #11614883 · tap to collapse
Safety
The noted vehicle is one of 7 Teslas (6 Model 3s and 1 Model Y) that I have rented from Hertz for a round trip from Orlando Fl to Naples Fl. Over the last 7 months. Each of the Model 3 vehicles was different, I never got the same Model 3. Each of the vehicles exhibited the same or similar glitch when traveling on [XXX] at [XXX] when either the navigation and/or the adaptive speed control was engaged and traveling at or near the posted speed limit when nearing this specific exit. If only the navigation system is on it will direct the driver to take the exit and then return to the interstate using the on ramp. If the adaptive speed control is engaged, either with or without the navigation feature on, when the vehicle is on [XXX] near or under the overpass it will abruptly try to slow the vehicle to 35 MPH, the speed limit for traffic on the overpass. None of the rental vehicles has the full autopilot activated to my knowledge. This event will occur when traveling in either direction and has only occurred at [XXX] on my 200+ mile trip. Having this occur once or twice would be strange, but 7 times at the same location over 7 months in 7 different vehicles is more likely a glitch of some kind, and one that could result in a crash if a driver is unprepared for the unexpected rapid reduction in speed. [XXX] is heavily travelled with both local and out of town drivers in both personal and rental vehicles. I have no idea if this is occurring at other locations but it seems to be consistent here. Since the adaptive speed control must be using information from the navigation system to display and utilize the speed limit to regulate maximum speed, it is likely the problem is in the navigation system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11614533 · tap to collapse
No
Sep 12
Safety
Sep 12
The noted vehicle is one of 7 Teslas (6 Model 3s and 1 Model Y) that I have rented from Hertz for a round trip from Orlando Fl to Naples Fl. Over the last 7 months. Each of the Model 3 vehicles was different, I never got the same Model 3. Each of the vehicles exhibited the same or similar glitch when traveling on [XXX] at [XXX] when either the navigation and/or the adaptive speed control was engaged and traveling at or near the posted speed limit when nearing this specific exit. If only the navigation system is on it will direct the driver to take the exit and then return to the interstate using the on ramp. If the adaptive speed control is engaged, either with or without the navigation feature on, when the vehicle is on [XXX] near or under the overpass it will abruptly try to slow the vehicle to 35 MPH, the speed limit for traffic on the overpass. None of the rental vehicles has the full autopilot activated to my knowledge. This event will occur when traveling in either direction and has only occurred at [XXX] on my 200+ mile trip. Having this occur once or twice would be strange, but 7 times at the same location over 7 months in 7 different vehicles is more likely a glitch of some kind, and one that could result in a crash if a driver is unprepared for the unexpected rapid reduction in speed. [XXX] is heavily travelled with both local and out of town drivers in both personal and rental vehicles. I have no idea if this is occurring at other locations but it seems to be consistent here. Since the adaptive speed control must be using information from the navigation system to display and utilize the speed limit to regulate maximum speed, it is likely the problem is in the navigation system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11614533 · tap to collapse
Safety
Constant alert of "Steering assist reduced" Steering rack replacement under warranty Source: NHTSA ODI #11612856 · tap to collapse
No
Sep 4
Safety
Sep 4
Constant alert of "Steering assist reduced" Steering rack replacement under warranty Source: NHTSA ODI #11612856 · tap to collapse
Safety
The car continuously complains about front passenger safety restraint system faults. This has gone on and off since about 15k miles and car is now at 50k miles. Tesla has said it is software related at one point (different software complains about it differently) and most recently installed an occupant classification system filter module without it resolving the issue. Now they are saying that it needs an $1100 repair. From boards and forums this seems like a well known issue that many cars are having from Tesla and it seems they are avoiding properly handing the issue and fixing it at their expense. This issue seems to cause the passenger airbag to disable and turn off when there is a passenger actively sitting in the front passenger seat as well as it makes a chime and distracts the driver every time it flips its state - which can be multiple times a minute! Source: NHTSA ODI #11610632 · tap to collapse
No
Aug 23
Safety
Aug 23
The car continuously complains about front passenger safety restraint system faults. This has gone on and off since about 15k miles and car is now at 50k miles. Tesla has said it is software related at one point (different software complains about it differently) and most recently installed an occupant classification system filter module without it resolving the issue. Now they are saying that it needs an $1100 repair. From boards and forums this seems like a well known issue that many cars are having from Tesla and it seems they are avoiding properly handing the issue and fixing it at their expense. This issue seems to cause the passenger airbag to disable and turn off when there is a passenger actively sitting in the front passenger seat as well as it makes a chime and distracts the driver every time it flips its state - which can be multiple times a minute! Source: NHTSA ODI #11610632 · tap to collapse
Safety
I live in Phoenix, AZ. My AC canât get the car to cool below 92-94 degrees in the middle of the day when itâs 113 out. It is taking 63 days to secure a service appointment. Itâs unsafe. My son almost passed out due to heat exhaustion. Meanwhile Elon (who is the CEO of Tesla) is tweeting every hour on twitter about some propaganda [XXX] about the election and Donald Trump vs getting a service team that can repair cars. Itâs absurd. It shouldnât take from July19 to September 9 to secure an appointment. Run a company! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11608853 · tap to collapse
No
Aug 14
Safety
Aug 14
I live in Phoenix, AZ. My AC canât get the car to cool below 92-94 degrees in the middle of the day when itâs 113 out. It is taking 63 days to secure a service appointment. Itâs unsafe. My son almost passed out due to heat exhaustion. Meanwhile Elon (who is the CEO of Tesla) is tweeting every hour on twitter about some propaganda [XXX] about the election and Donald Trump vs getting a service team that can repair cars. Itâs absurd. It shouldnât take from July19 to September 9 to secure an appointment. Run a company! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11608853 · tap to collapse
Safety
While driving with the cruise control set, at times the care must sense that there is an issue ahead and slams the brakes on. This has happened on numerous occasions. This had led to cars following to do the same (hard braking). Although this has not caused an accident for me, I don't trust the system. I'm waiting for a rear end collision when this happens. Source: NHTSA ODI #11608570 · tap to collapse
No
Aug 13
Safety
Aug 13
While driving with the cruise control set, at times the care must sense that there is an issue ahead and slams the brakes on. This has happened on numerous occasions. This had led to cars following to do the same (hard braking). Although this has not caused an accident for me, I don't trust the system. I'm waiting for a rear end collision when this happens. Source: NHTSA ODI #11608570 · tap to collapse
Safety
This car will suddenly slow down for no apparent reason when driving with the speed control set. I have experienced this multiple times at 2 specific intersections. It has also happened at other times but on roads I have traveled on less often. Traffic aware cruise control is always enabled on this car. There isn't an option to turn it off. I scheduled a service visit with Tesla explaining what was happening at these 2 specific intersections (I included the intersection specific information). They responded and said they performed a remote diagnosis on the Autopilot System in the vehicle and its affiliated hardware and all checks came back in good standing with no faults. They went on to state "just as a reminder as Autopilot/Traffic aware cruise control is under Beta, per owners manual, many factors can impact the performance of Autopilot/Traffic aware cruise control components. Autopilot/Traffic aware cruise control may occasionally cause vehicle to brake when not required or when you are not expecting it." They referred me to the owners manual where these warnings/limitations were reiterated. I replied and asked what Tesla was doing to improve this situation. I did not get a response. I am very concerned about this sudden braking/deceleration as it may result in a rear end collision if someone is following closely when it occurs. I believe Tesla should be more transparent about what they are doing to resolve the issue. They should also provide an option to turn off the Traffic Aware cruise control until the issue is resolved. Source: NHTSA ODI #11604996 · tap to collapse
No
Jul 27
Safety
Jul 27
This car will suddenly slow down for no apparent reason when driving with the speed control set. I have experienced this multiple times at 2 specific intersections. It has also happened at other times but on roads I have traveled on less often. Traffic aware cruise control is always enabled on this car. There isn't an option to turn it off. I scheduled a service visit with Tesla explaining what was happening at these 2 specific intersections (I included the intersection specific information). They responded and said they performed a remote diagnosis on the Autopilot System in the vehicle and its affiliated hardware and all checks came back in good standing with no faults. They went on to state "just as a reminder as Autopilot/Traffic aware cruise control is under Beta, per owners manual, many factors can impact the performance of Autopilot/Traffic aware cruise control components. Autopilot/Traffic aware cruise control may occasionally cause vehicle to brake when not required or when you are not expecting it." They referred me to the owners manual where these warnings/limitations were reiterated. I replied and asked what Tesla was doing to improve this situation. I did not get a response. I am very concerned about this sudden braking/deceleration as it may result in a rear end collision if someone is following closely when it occurs. I believe Tesla should be more transparent about what they are doing to resolve the issue. They should also provide an option to turn off the Traffic Aware cruise control until the issue is resolved. Source: NHTSA ODI #11604996 · tap to collapse
Safety
The Driver side seatbelt isnât clicking and locking into place. Making the vehicle completely unsafe to drive. Source: NHTSA ODI #11597611 · tap to collapse
No
Jun 28
Safety
Jun 28
The Driver side seatbelt isnât clicking and locking into place. Making the vehicle completely unsafe to drive. Source: NHTSA ODI #11597611 · tap to collapse
Safety
Making a 90 degree right turn at an intersection traveling approximately 15 mph, my steering wheel suddenly got very stiff and unresponsive. This caused me to travel into the oncoming lane of traffic before wrestling the very stiff steering wheel back under control. This condition persisted for the rest of my drive home, accompanied by âSteering assist reducedâ and âlane assist keep unavailableâ error messages. This incident luckily did not result in an accident but easily could have if it happened at the wrong moment. Source: NHTSA ODI #11596434 · tap to collapse
No
Jun 24
Safety
Jun 24
Making a 90 degree right turn at an intersection traveling approximately 15 mph, my steering wheel suddenly got very stiff and unresponsive. This caused me to travel into the oncoming lane of traffic before wrestling the very stiff steering wheel back under control. This condition persisted for the rest of my drive home, accompanied by âSteering assist reducedâ and âlane assist keep unavailableâ error messages. This incident luckily did not result in an accident but easily could have if it happened at the wrong moment. Source: NHTSA ODI #11596434 · tap to collapse
Safety
The seat weight sensors are failing in my 2022 Tesla Model 3 Long Range.â Multiple sensors are malfunctioning including the seat/seatbelt & forcing the car to stay on/act occupied. In addition, if the seat is unoccupied and unbuckled - safety warning & systems are triggering- and I have no idea what type of behavior this may cause (preventative breaking/accident prevention). I am concerned for my safety due to this seatbelt system malfunctioning. Source: NHTSA ODI #11593084 · tap to collapse
No
Jun 6
Safety
Jun 6
The seat weight sensors are failing in my 2022 Tesla Model 3 Long Range.â Multiple sensors are malfunctioning including the seat/seatbelt & forcing the car to stay on/act occupied. In addition, if the seat is unoccupied and unbuckled - safety warning & systems are triggering- and I have no idea what type of behavior this may cause (preventative breaking/accident prevention). I am concerned for my safety due to this seatbelt system malfunctioning. Source: NHTSA ODI #11593084 · tap to collapse
Safety
Driving on the freeway, husband driving, myself in passenger front seat and 1yr and 3yrs in back. Just touched a 70 zone when the car, without warning/prompt started to deviate from left lane to right lane, at same speed, my husband tried to control car at which point he realized that the steering wheel and brakes were locked and he had no control of the direction or speed and could do nothing to stop the car. The car continued at high speed to drag us to the left side of the road, we smashed at full force into a display maintenance board first, the airbags deployed, and we continued to smash through a barrier and finally into a tree in a field about 100yards+ from freeway. We managed to escape the vehicle and get our screaming kids to safety where we then were picked up by ambulance and police. The car, of course, was unsalvageable. We, by some unknown miracle, made it out alive of this horrific, beyond imaginable experience. This was not normal behavior for a car. We had this car for 2.5yrs, we had no automatic driving capabilities turned on (we didn't have self-drive) and were driving home midday from a grocery store trip on a road we drive frequently. The brakes wouldn't push down, the steering wheel wouldn't move, we were totally at the mercy of the car. Source: NHTSA ODI #11592116 · tap to collapse
Yes
Jun 2
Safety
Jun 2
Driving on the freeway, husband driving, myself in passenger front seat and 1yr and 3yrs in back. Just touched a 70 zone when the car, without warning/prompt started to deviate from left lane to right lane, at same speed, my husband tried to control car at which point he realized that the steering wheel and brakes were locked and he had no control of the direction or speed and could do nothing to stop the car. The car continued at high speed to drag us to the left side of the road, we smashed at full force into a display maintenance board first, the airbags deployed, and we continued to smash through a barrier and finally into a tree in a field about 100yards+ from freeway. We managed to escape the vehicle and get our screaming kids to safety where we then were picked up by ambulance and police. The car, of course, was unsalvageable. We, by some unknown miracle, made it out alive of this horrific, beyond imaginable experience. This was not normal behavior for a car. We had this car for 2.5yrs, we had no automatic driving capabilities turned on (we didn't have self-drive) and were driving home midday from a grocery store trip on a road we drive frequently. The brakes wouldn't push down, the steering wheel wouldn't move, we were totally at the mercy of the car. Source: NHTSA ODI #11592116 · tap to collapse
Crash involved
Safety
The steering wheel locked up while I was driving. I was driving on a country road and the road didn't have any painted lane stripes and the car got a lane departure warning and the steering wheel pull me hard to the left, I almost got out of the road and on the way of a incoming vehicle, I break and pulled hard to the right and managed to pull to the side. When I got into a complete stop I checked all the settings, I turned off the late departure Assistant and the steering wheel was still locked. There is no on or off button on the car so I walked away from the car, the car locked and unlocked to get back in and the steering wheel was back to normal. It was very scary, lucky I was driving slowly and I wasn't around heavy traffic. Source: NHTSA ODI #11591981 · tap to collapse
No
Jun 1
Safety
Jun 1
The steering wheel locked up while I was driving. I was driving on a country road and the road didn't have any painted lane stripes and the car got a lane departure warning and the steering wheel pull me hard to the left, I almost got out of the road and on the way of a incoming vehicle, I break and pulled hard to the right and managed to pull to the side. When I got into a complete stop I checked all the settings, I turned off the late departure Assistant and the steering wheel was still locked. There is no on or off button on the car so I walked away from the car, the car locked and unlocked to get back in and the steering wheel was back to normal. It was very scary, lucky I was driving slowly and I wasn't around heavy traffic. Source: NHTSA ODI #11591981 · tap to collapse
Safety
After the recent 1-month free trial of FSD, my basic autopilot does not keep speed and will reset the programmed speed. This causes my car to slow rapidly and unexpectedly. This erratic change of speed creates a safety issue on the road due to the car slowing with no warning and without reason. Tesla has evaluated the vehicle remotely and has said it is performing normally despite this behavior just starting with the FSD trial. The previous 2 years of ownership have had no issues. I am told that this is due to different levels of autopilot having different performance and if I upgrade to the FSD this won't be an issue. No warning lamps are present. Source: NHTSA ODI #11588047 · tap to collapse
No
May 9
Safety
May 9
After the recent 1-month free trial of FSD, my basic autopilot does not keep speed and will reset the programmed speed. This causes my car to slow rapidly and unexpectedly. This erratic change of speed creates a safety issue on the road due to the car slowing with no warning and without reason. Tesla has evaluated the vehicle remotely and has said it is performing normally despite this behavior just starting with the FSD trial. The previous 2 years of ownership have had no issues. I am told that this is due to different levels of autopilot having different performance and if I upgrade to the FSD this won't be an issue. No warning lamps are present. Source: NHTSA ODI #11588047 · tap to collapse
Build Quality
The deemed to be totaled/flooded from driving through a rainstorm on 03/09/2024. Luckily the car did not shut off until about 3 hours later of being parked where the rain completely turned off the car. The car was taken to a dealership service center but deemed unable to fix due to the liquid reaching the electrical wires. Tesla insurance has been notified of this incident and as of 2 months later, deemed to take any action besides totaling the car. There has been issues in my service records for this car where water was leaking in and the parts were replaced free of charge but not to this manner. There was no warning or lamps regarding liquid being in the car or anything. Cannot get in touch with anyone at Tesla or Tesla insurance except for Tesla emergency roadside where they were unable to assist or reach anyone from Tesla / Tesla insurance in this manner. Source: NHTSA ODI #11585875 · tap to collapse
No
Apr 28
Build Quality
Apr 28
The deemed to be totaled/flooded from driving through a rainstorm on 03/09/2024. Luckily the car did not shut off until about 3 hours later of being parked where the rain completely turned off the car. The car was taken to a dealership service center but deemed unable to fix due to the liquid reaching the electrical wires. Tesla insurance has been notified of this incident and as of 2 months later, deemed to take any action besides totaling the car. There has been issues in my service records for this car where water was leaking in and the parts were replaced free of charge but not to this manner. There was no warning or lamps regarding liquid being in the car or anything. Cannot get in touch with anyone at Tesla or Tesla insurance except for Tesla emergency roadside where they were unable to assist or reach anyone from Tesla / Tesla insurance in this manner. Source: NHTSA ODI #11585875 · tap to collapse
Safety
The accelerator pedal broke off completely while driving on the highway (this is the second time this has happened). Accelerator pedal felt as if it were stuck when going from full self driving to manual and pedal broke off when more pressure was applied. The car began coming to a rapid stop on the highway due to regenerative braking and I was forced to quickly get to emergency lane, narrowly avoiding other vehicles in the process. Source: NHTSA ODI #11585742 · tap to collapse
No
Apr 28
Safety
Apr 28
The accelerator pedal broke off completely while driving on the highway (this is the second time this has happened). Accelerator pedal felt as if it were stuck when going from full self driving to manual and pedal broke off when more pressure was applied. The car began coming to a rapid stop on the highway due to regenerative braking and I was forced to quickly get to emergency lane, narrowly avoiding other vehicles in the process. Source: NHTSA ODI #11585742 · tap to collapse
Safety
Car was in the garage and showed alerts for Steering assist reduced, Traction control disabled, Source: NHTSA ODI #11582880 · tap to collapse
No
Apr 13
Safety
Apr 13
Car was in the garage and showed alerts for Steering assist reduced, Traction control disabled, Source: NHTSA ODI #11582880 · tap to collapse
Showing top 50 of 735 complaints (sorted by severity, most recent first).
Full dataset available via NHTSA ODI search.
