Severity
Category
Description
Crash
Filed
Safety
I parked the car, My wife stayed inside. She opened the passenger door got out and opened the trunk to get her phone. She got back into the car and placed a call. after about 5 minutes of her being on the call, the doors locked and the horn started blaring so loud that she was in visible pain and crying. I came back to the car and was able to shut it off by unlocking it. My wife has ear pain and is having a hard time hearing as well as ringing in her ears. I have no idea why the car would lock and not allow her to get out to escape the ear-splitting noise. I really hope her hearing comes back. Source: NHTSA ODI #11480461 · tap to collapse
No
Aug 20
Safety
Aug 20
I parked the car, My wife stayed inside. She opened the passenger door got out and opened the trunk to get her phone. She got back into the car and placed a call. after about 5 minutes of her being on the call, the doors locked and the horn started blaring so loud that she was in visible pain and crying. I came back to the car and was able to shut it off by unlocking it. My wife has ear pain and is having a hard time hearing as well as ringing in her ears. I have no idea why the car would lock and not allow her to get out to escape the ear-splitting noise. I really hope her hearing comes back. Source: NHTSA ODI #11480461 · tap to collapse
Safety
The vehicle developed a leak in the AC condensate drain. The leak is directly above the safety restraint control module. The module got wet deactivating the vehicle and causing havoc with the airbag system. Many electrical systems turned off such as the power to the steering wheel buttons( the left blinker, the right blinker, and the horn). Luckily this happened while my vehicle was parked but if this happened while someone was accelerating or driving on the highway they would lose control of the vehicle. I spoke to a Tesla Service Tech about the concern and he informed me that this AC leak happens very often in the 2021 and newer Tesla Model S vehicles and that Tesla is aware that the AC drain leaks onto the Restraint Contol Module but has not created a technical service bulletin or a recall for the safety issue. Source: NHTSA ODI #11726866 · tap to collapse
No
Mar 23
Safety
Mar 23
The vehicle developed a leak in the AC condensate drain. The leak is directly above the safety restraint control module. The module got wet deactivating the vehicle and causing havoc with the airbag system. Many electrical systems turned off such as the power to the steering wheel buttons( the left blinker, the right blinker, and the horn). Luckily this happened while my vehicle was parked but if this happened while someone was accelerating or driving on the highway they would lose control of the vehicle. I spoke to a Tesla Service Tech about the concern and he informed me that this AC leak happens very often in the 2021 and newer Tesla Model S vehicles and that Tesla is aware that the AC drain leaks onto the Restraint Contol Module but has not created a technical service bulletin or a recall for the safety issue. Source: NHTSA ODI #11726866 · tap to collapse
Safety
Incident Description: While driving through a parking lot at 20 mi/hr, my vehicle's AEB system activated in response to another vehicle approaching from a perpendicular direction. However, the system's response was dangerously delayed and inappropriate stopping the car right in front of the other car: The system failed to provide any advance warning or alert before applying the brakes The braking occurred too late to create adequate separation from the approaching vehicle The vehicle stopped directly in the path of the oncoming car, increasing rather than decreasing collision risk The abrupt stop left my vehicle in a position where I was at greater risk of being T-boned Only the other driver's quick reaction prevented a collision. Had that driver not stopped in time, the AEB system would have contributed to, rather than prevented, a serious accident. Source: NHTSA ODI #11707047 · tap to collapse
No
Dec 24
Safety
Dec 24
Incident Description: While driving through a parking lot at 20 mi/hr, my vehicle's AEB system activated in response to another vehicle approaching from a perpendicular direction. However, the system's response was dangerously delayed and inappropriate stopping the car right in front of the other car: The system failed to provide any advance warning or alert before applying the brakes The braking occurred too late to create adequate separation from the approaching vehicle The vehicle stopped directly in the path of the oncoming car, increasing rather than decreasing collision risk The abrupt stop left my vehicle in a position where I was at greater risk of being T-boned Only the other driver's quick reaction prevented a collision. Had that driver not stopped in time, the AEB system would have contributed to, rather than prevented, a serious accident. Source: NHTSA ODI #11707047 · tap to collapse
Safety
VIN: [XXX] 2022 Tesla Model S Delivery: 10/27/2025 Passenger seatbelt was cut/frayed â FMVSS 209 + 208 violation. Tesla replaced belt but **ignored 8 other defects** (paint, body, sand, maintenance). Closed ticket early, **refused FSD goodwill**. Car still unsafe â **airbag system not recalibrated**. Loaner required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11696322 · tap to collapse
No
Oct 28
Safety
Oct 28
VIN: [XXX] 2022 Tesla Model S Delivery: 10/27/2025 Passenger seatbelt was cut/frayed â FMVSS 209 + 208 violation. Tesla replaced belt but **ignored 8 other defects** (paint, body, sand, maintenance). Closed ticket early, **refused FSD goodwill**. Car still unsafe â **airbag system not recalibrated**. Loaner required. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11696322 · tap to collapse
Safety
The rear seatbelt on the left stopped latching all of a sudden creating a safety issue to ride with family. Source: NHTSA ODI #11654287 · tap to collapse
No
Apr 11
Safety
Apr 11
The rear seatbelt on the left stopped latching all of a sudden creating a safety issue to ride with family. Source: NHTSA ODI #11654287 · tap to collapse
Safety
This vehicle has a well documented issue with tearing the inner side walls of the tires. I've gone through 4 sets in 30K miles, with no end in sight. What's worse it's 3 times the tire failed while I was driving at 60mph. Very dangerous Source: NHTSA ODI #11624486 · tap to collapse
No
Nov 10
Safety
Nov 10
This vehicle has a well documented issue with tearing the inner side walls of the tires. I've gone through 4 sets in 30K miles, with no end in sight. What's worse it's 3 times the tire failed while I was driving at 60mph. Very dangerous Source: NHTSA ODI #11624486 · tap to collapse
Safety
The yoke steering is not intuitive and makes it really hard to instinctively press the horn or use the directionals, without taking your eyes off the road. This presents a serious safety hazard especially in the case of an emergency, where milliseconds count to avert an accident. At a minimum the horn button should be placed on the center of the steering or be replaced with a traditional wheel. In fact, if the car were to spin out of control, the rectangular shape of the yoke would likely prevent me from regaining control of the car. When I purchased the car in 2022 a regular steering wheel was not option. Tesla is now allowing retro fits but at a significant cost to the owner. There have been several instances in the two years where i pressed the center of the yoke with no effect, which could have led to an accident. I am surprised this kind of serious hazard is still permitted to exist and I kindly ask for your immediate attention. Source: NHTSA ODI #11610870 · tap to collapse
No
Aug 25
Safety
Aug 25
The yoke steering is not intuitive and makes it really hard to instinctively press the horn or use the directionals, without taking your eyes off the road. This presents a serious safety hazard especially in the case of an emergency, where milliseconds count to avert an accident. At a minimum the horn button should be placed on the center of the steering or be replaced with a traditional wheel. In fact, if the car were to spin out of control, the rectangular shape of the yoke would likely prevent me from regaining control of the car. When I purchased the car in 2022 a regular steering wheel was not option. Tesla is now allowing retro fits but at a significant cost to the owner. There have been several instances in the two years where i pressed the center of the yoke with no effect, which could have led to an accident. I am surprised this kind of serious hazard is still permitted to exist and I kindly ask for your immediate attention. Source: NHTSA ODI #11610870 · tap to collapse
Safety
While driving suddenly in the middle of the road the car stopped with the warning Pull over immediately. Rear motor disabled. The biggest safety issue was the vehicle would not respond to any shift in gear drive , reverse or neutral. It wouldnât move at all. I had to call 911 and cops also tried but the vehicle would not respond to any movement Source: NHTSA ODI #11585652 · tap to collapse
No
Apr 27
Safety
Apr 27
While driving suddenly in the middle of the road the car stopped with the warning Pull over immediately. Rear motor disabled. The biggest safety issue was the vehicle would not respond to any shift in gear drive , reverse or neutral. It wouldnât move at all. I had to call 911 and cops also tried but the vehicle would not respond to any movement Source: NHTSA ODI #11585652 · tap to collapse
Safety
RECALL ISSUE FOR MY VEHICLE. HAVE BEEN HAVING ISSUES WITH THE AUTO STEER/AUTO PILOT THAT COMES IN THE CAR. THE AUTO STEER AUTOMATICALLY GOES OFF AND WHENEVER YOU MAKE A TURN, THERE'S A WEIRD SOUND. Source: NHTSA ODI #11582920 · tap to collapse
No
Apr 13
Safety
Apr 13
RECALL ISSUE FOR MY VEHICLE. HAVE BEEN HAVING ISSUES WITH THE AUTO STEER/AUTO PILOT THAT COMES IN THE CAR. THE AUTO STEER AUTOMATICALLY GOES OFF AND WHENEVER YOU MAKE A TURN, THERE'S A WEIRD SOUND. Source: NHTSA ODI #11582920 · tap to collapse
Safety
Lack of blinker stalk: After driving this vehicle since September 2022, buttons in place of a blinker stalk are dangerous. In real driving conditions, there are many times I have to take my eyes off the road to look at the wheel and make sure I'm pressing the correct blinker button. Often times when I think my fingers are in the right position, I'd like to shift right but wind up pressing the left blinker button and vice versa. I always thought it was me not being aware until I saw other Tesla drivers do the same. Lack of center horn: For the Model S, the center horn is not active. Instead you need to press a tiny button to activate the horn. This is also very dangerous since you have a split second to alert other drivers but you have to take your eyes off the road to activate the horn. Tesla's solution to "mash" the right controls on the wheel will activate the horn is terrible. I usually wind up activating the wipers or voice recognition when I follow that suggestion. Rear passenger door emergency release: The location of the rear door emergency release is located behind a small cutout of the rug behind your legs. In case of emergency, time is wasted having to explain to find the cut out, open the cut out, look for a wire and pull. No trunk emergency release: That's right... There is no interior trunk release. If you get stuck in the trunk, you cannot release/open it from the inside. You will have to somehow fold down the rear seats and crawl into the back seats to exit. I'd be glad to speak with someone in more details or provide specific pictures upon request. Source: NHTSA ODI #11579491 · tap to collapse
No
Mar 25
Safety
Mar 25
Lack of blinker stalk: After driving this vehicle since September 2022, buttons in place of a blinker stalk are dangerous. In real driving conditions, there are many times I have to take my eyes off the road to look at the wheel and make sure I'm pressing the correct blinker button. Often times when I think my fingers are in the right position, I'd like to shift right but wind up pressing the left blinker button and vice versa. I always thought it was me not being aware until I saw other Tesla drivers do the same. Lack of center horn: For the Model S, the center horn is not active. Instead you need to press a tiny button to activate the horn. This is also very dangerous since you have a split second to alert other drivers but you have to take your eyes off the road to activate the horn. Tesla's solution to "mash" the right controls on the wheel will activate the horn is terrible. I usually wind up activating the wipers or voice recognition when I follow that suggestion. Rear passenger door emergency release: The location of the rear door emergency release is located behind a small cutout of the rug behind your legs. In case of emergency, time is wasted having to explain to find the cut out, open the cut out, look for a wire and pull. No trunk emergency release: That's right... There is no interior trunk release. If you get stuck in the trunk, you cannot release/open it from the inside. You will have to somehow fold down the rear seats and crawl into the back seats to exit. I'd be glad to speak with someone in more details or provide specific pictures upon request. Source: NHTSA ODI #11579491 · tap to collapse
Safety
The car doesnât have a conventional horn. Instead the horn is activated via a small button on the steering wheel. I donât mean to be a pain, but I feel as though the horn is meant for emergency situations mostly. Iâve been in multiple situations now where someone has almost hit me and I tried to swerve and find the horn but given the fact I have to keep my eyes on the person swerving into me, was unable to find it in time. One of these times, the person continued to not see me and I nearly was pinned between the car and the wall of the freeway. Due to not being able to activate the horn, I had to swerve and slam on my brakes instead almost being rear ended by the car behind me. Ideally Iâd love if Tesla has to recall this steering wheel for one with a mechanical horn. They have just started making the wheels with a mechanical horn again and it would be great if they received a recall so that us without them, who are put at risk, can receive them by visiting the service center and having the wheels swapped. Thank you again for the time in reading this. I apologize for the long story. I only ask because itâs unsafe for both myself and those around me and now thereâs a remedy Source: NHTSA ODI #11565236 · tap to collapse
No
Jan 11
Safety
Jan 11
The car doesnât have a conventional horn. Instead the horn is activated via a small button on the steering wheel. I donât mean to be a pain, but I feel as though the horn is meant for emergency situations mostly. Iâve been in multiple situations now where someone has almost hit me and I tried to swerve and find the horn but given the fact I have to keep my eyes on the person swerving into me, was unable to find it in time. One of these times, the person continued to not see me and I nearly was pinned between the car and the wall of the freeway. Due to not being able to activate the horn, I had to swerve and slam on my brakes instead almost being rear ended by the car behind me. Ideally Iâd love if Tesla has to recall this steering wheel for one with a mechanical horn. They have just started making the wheels with a mechanical horn again and it would be great if they received a recall so that us without them, who are put at risk, can receive them by visiting the service center and having the wheels swapped. Thank you again for the time in reading this. I apologize for the long story. I only ask because itâs unsafe for both myself and those around me and now thereâs a remedy Source: NHTSA ODI #11565236 · tap to collapse
Safety
Car without obstacle will without warning execute a hard slowdown/stop. We have received the latest OTA update and have disabled auto steering and fsd. These unplanned stops are incredibly dangerous when driving in traffic. They charged a substantial fee to enable FSD and we are afraid to use it which sucks but the fact that basic cruise control is so dangerous is criminal. Source: NHTSA ODI #11561927 · tap to collapse
No
Dec 25
Safety
Dec 25
Car without obstacle will without warning execute a hard slowdown/stop. We have received the latest OTA update and have disabled auto steering and fsd. These unplanned stops are incredibly dangerous when driving in traffic. They charged a substantial fee to enable FSD and we are afraid to use it which sucks but the fact that basic cruise control is so dangerous is criminal. Source: NHTSA ODI #11561927 · tap to collapse
Safety
The Tesla was driving normally as I was driving through the canyons of Utah at 65 MPH. the car gave an error about lane assist malfunction and immediately followed by steering assist malfunction. The car was very hard to turn and I nearly crashed into a concrete barrier as I forced the car to turn. I was not using auto drive Source: NHTSA ODI #11560301 · tap to collapse
No
Dec 14
Safety
Dec 14
The Tesla was driving normally as I was driving through the canyons of Utah at 65 MPH. the car gave an error about lane assist malfunction and immediately followed by steering assist malfunction. The car was very hard to turn and I nearly crashed into a concrete barrier as I forced the car to turn. I was not using auto drive Source: NHTSA ODI #11560301 · tap to collapse
Safety
This vehicle came with a YOKE style steering wheel, I did not order it this way, it is how the new car arrived. It is TERRIBLE and I cannot believe TESLAS is allowed to put it in their cars. (This is my second Model S, my first is a 2015 and I love it). It has none of the standard stalks on the side (Directional signal, headlight flash, etc.). I heard that removing the stalks saved the company a pile of money too. It is a very uncomfortable shape to hold and control. I find myself holding it with just my THUMBS, draped over the top corners of the wheel. All the important features: left turn signal, right turn signal, horn, headlight flash, and wiper are controlled by SMALL icons illustrated on the front of the yoke. They are NOT user friendly and you have to LOOK at the wheel every time you want to use them, which takes your eyes off the road!! I have been driving this car for over a year now and I still cannot honk the horn or flash the lights in time to warn other drivers of impending trouble. Many times I end up doing the wrong thing: like flash the lights instead of honk! The turn signals are terrible, it is very hard to determine if I have even engaged the signal I want as it is a small spot to press, and it is easy to press the wrong direction signal. When backing up and having to look over your shoulder (sometimes you can not use the back-up camera), the flat top of the yoke wheel is extremely hard to hold on to while you try to move the wheel from left to right to back up safely: a round wheel is MUCH easier to handle. Also, the layout of the wheel and the monitor screen (it's now horizontal) is such that it blocks the entire lower left corner of the screen. I would also complain about the 2 scroll wheels on the yoke, they are too sensitive and control too many functions depending on how you push them, but that is mostly TESLA "high-tech" stuff which they still can't get right. GET RID OF THE YOKE STEERING WHEEL, and the small icons: it is dangerous to use. Source: NHTSA ODI #11559457 · tap to collapse
No
Dec 10
Safety
Dec 10
This vehicle came with a YOKE style steering wheel, I did not order it this way, it is how the new car arrived. It is TERRIBLE and I cannot believe TESLAS is allowed to put it in their cars. (This is my second Model S, my first is a 2015 and I love it). It has none of the standard stalks on the side (Directional signal, headlight flash, etc.). I heard that removing the stalks saved the company a pile of money too. It is a very uncomfortable shape to hold and control. I find myself holding it with just my THUMBS, draped over the top corners of the wheel. All the important features: left turn signal, right turn signal, horn, headlight flash, and wiper are controlled by SMALL icons illustrated on the front of the yoke. They are NOT user friendly and you have to LOOK at the wheel every time you want to use them, which takes your eyes off the road!! I have been driving this car for over a year now and I still cannot honk the horn or flash the lights in time to warn other drivers of impending trouble. Many times I end up doing the wrong thing: like flash the lights instead of honk! The turn signals are terrible, it is very hard to determine if I have even engaged the signal I want as it is a small spot to press, and it is easy to press the wrong direction signal. When backing up and having to look over your shoulder (sometimes you can not use the back-up camera), the flat top of the yoke wheel is extremely hard to hold on to while you try to move the wheel from left to right to back up safely: a round wheel is MUCH easier to handle. Also, the layout of the wheel and the monitor screen (it's now horizontal) is such that it blocks the entire lower left corner of the screen. I would also complain about the 2 scroll wheels on the yoke, they are too sensitive and control too many functions depending on how you push them, but that is mostly TESLA "high-tech" stuff which they still can't get right. GET RID OF THE YOKE STEERING WHEEL, and the small icons: it is dangerous to use. Source: NHTSA ODI #11559457 · tap to collapse
Safety
Today I parked my car front of my house after couple ours I heard the voice and when I come close to my car I see the airbag is deployed I want you know the car doesnât have any impact any accident when the airbag is deployed the car was off Source: NHTSA ODI #11552774 · tap to collapse
No
Oct 30
Safety
Oct 30
Today I parked my car front of my house after couple ours I heard the voice and when I come close to my car I see the airbag is deployed I want you know the car doesnât have any impact any accident when the airbag is deployed the car was off Source: NHTSA ODI #11552774 · tap to collapse
Safety
The drivers seatbelt unlatches by itself, without pressing the release button. Effectively, the drivers side seatbelt is unusable. Tesla has repeatedly refused to correct the problem. Source: NHTSA ODI #11543842 · tap to collapse
No
Sep 10
Safety
Sep 10
The drivers seatbelt unlatches by itself, without pressing the release button. Effectively, the drivers side seatbelt is unusable. Tesla has repeatedly refused to correct the problem. Source: NHTSA ODI #11543842 · tap to collapse
Safety
Car has a small capacitive touch button for horn instead of center-press. During emergency incidents, it is not possible to react quickly and hit the horn, which has led to several near-misses due to a delay in alerting other drivers with the horn while searching for the horn button, which moves as the wheel (yoke) turns. Source: NHTSA ODI #11534339 · tap to collapse
No
Jul 24
Safety
Jul 24
Car has a small capacitive touch button for horn instead of center-press. During emergency incidents, it is not possible to react quickly and hit the horn, which has led to several near-misses due to a delay in alerting other drivers with the horn while searching for the horn button, which moves as the wheel (yoke) turns. Source: NHTSA ODI #11534339 · tap to collapse
Safety
Yolk turn signal button issues. Does not register a click. Issue has also been reported on the following site with a video demonstrating the issue. https://teslamotorsclub.com/tmc/threads/yolk-turn-signal-button-issues-does-not-register-a-click.285402/ Source: NHTSA ODI #11511466 · tap to collapse
No
Mar 11
Safety
Mar 11
Yolk turn signal button issues. Does not register a click. Issue has also been reported on the following site with a video demonstrating the issue. https://teslamotorsclub.com/tmc/threads/yolk-turn-signal-button-issues-does-not-register-a-click.285402/ Source: NHTSA ODI #11511466 · tap to collapse
Safety
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there wouldâve been a serious accident. It happened again about 5 miles later, but not as violently. Source: NHTSA ODI #11509551 · tap to collapse
No
Feb 27
Safety
Feb 27
We had the adaptive cruise control, turned on and the car braked violently on I 90 in Washington state heading east. The brakes slammed on so hard that the tires screeched. We were in the fast lane and it was fortunate that no one was directly behind us or there wouldâve been a serious accident. It happened again about 5 miles later, but not as violently. Source: NHTSA ODI #11509551 · tap to collapse
Safety
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn â just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11504409 · tap to collapse
Yes
Jan 29
Safety
Jan 29
My vehicle was hit in the parking lot with my car being stationary/parked as I could not click the horn button as it is not in the center of the steering wheel. Per CEO comments: [XXX] Replying to @[XXX] All cars made since November also have push center for horn â just waiting on firmware update. If you mash right side of yoke with your palm, horn will trigger. 7:13 PM · Mar 1, 2022 on Twitter INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11504409 · tap to collapse
Crash involved
Safety
When slightly pressing the accelerator while at speeds between approximately 35-70 MPH, there appears to be a vibration felt in the front of the car. It can be felt in the yoke and the pedal. It could affect the driver's ability to break or turn the wheel in emergency. It appears more than 60% of the owner of the same model and year has detected a similar shaking in the yoke and pedal, yet the manufacture delays to resolve it. https://teslamotorsclub.com/tmc/threads/poll-vibration-felt-when-slightly-accelerating-refresh-mode-s-plaid-or-lr.236933/ Source: NHTSA ODI #11502303 · tap to collapse
No
Jan 17
Safety
Jan 17
When slightly pressing the accelerator while at speeds between approximately 35-70 MPH, there appears to be a vibration felt in the front of the car. It can be felt in the yoke and the pedal. It could affect the driver's ability to break or turn the wheel in emergency. It appears more than 60% of the owner of the same model and year has detected a similar shaking in the yoke and pedal, yet the manufacture delays to resolve it. https://teslamotorsclub.com/tmc/threads/poll-vibration-felt-when-slightly-accelerating-refresh-mode-s-plaid-or-lr.236933/ Source: NHTSA ODI #11502303 · tap to collapse
Safety
Sudden braking while using Adaptive Cruise Control. Multiple âPhantom Braking â incidents during a long road trip. Source: NHTSA ODI #11501779 · tap to collapse
No
Jan 13
Safety
Jan 13
Sudden braking while using Adaptive Cruise Control. Multiple âPhantom Braking â incidents during a long road trip. Source: NHTSA ODI #11501779 · tap to collapse
Safety
During normal driving, I was unable to activate the horn on a regular basis. The yoke steering wheel does not have a horn activator in the traditional "center" part of the steering column, and the purported method of activating the horn by covering all of the buttons on the right side of the steering york never worked for me. It's dangerous and I found myself on multiple occasions not being able to activate the horn. Source: NHTSA ODI #11501630 · tap to collapse
No
Jan 12
Safety
Jan 12
During normal driving, I was unable to activate the horn on a regular basis. The yoke steering wheel does not have a horn activator in the traditional "center" part of the steering column, and the purported method of activating the horn by covering all of the buttons on the right side of the steering york never worked for me. It's dangerous and I found myself on multiple occasions not being able to activate the horn. Source: NHTSA ODI #11501630 · tap to collapse
Safety
Recurring uncommanded FIRM phantom braking for no apparent reason. At risk of being hit from the rear. Driver & passengers frightened & panicked. It has occurred a number of times but cannot be reproduced at will. Vehicle inspection has not been performed. Dealer says it's a software issue. No warning lamps, messages or any other symptom prior to event. Event has recurred multiple times. Source: NHTSA ODI #11493857 · tap to collapse
No
Nov 15
Safety
Nov 15
Recurring uncommanded FIRM phantom braking for no apparent reason. At risk of being hit from the rear. Driver & passengers frightened & panicked. It has occurred a number of times but cannot be reproduced at will. Vehicle inspection has not been performed. Dealer says it's a software issue. No warning lamps, messages or any other symptom prior to event. Event has recurred multiple times. Source: NHTSA ODI #11493857 · tap to collapse
Safety
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update. Source: NHTSA ODI #11493174 · tap to collapse
No
Nov 10
Safety
Nov 10
Driving midday on interstate 90 at 78 mph. The car was in cruise control. Four passengers. No other cars in front of me. Luckily there were no cars directly behind me. The car violently slammed on the brakes. My passengers thought I had hit a dog. Very scary. I am glad no one was hurt. But it is dangerous. I think the car had a recent software update. I have heard that the phantom braking issue can be worse right after a software update. Source: NHTSA ODI #11493174 · tap to collapse
Safety
The car requires swiping the touchscreen to place it in drive or reverse. The touchscreen does not always register the intended change of direction, leading to unexpected, unsafe motion of the car. The area of the touchscreen that one must swipe is also often occluded by the steering yoke. This has happened multiple times, where the lack of strong enough feedback (or a mechanism that allows for less error-prone input) as to D vs R allows for an unsafe movement in the opposite direction of what was intended. In one case, there was traffic approaching, and the car ended up further in the path of that traffic. In another case The car should provide instantaneous tactile, visual, and/or audio output to clearly indicate that the car has shifted from D->R or R->D. A mechanical stalk or button, as was present in previous model years, would certainly be adequate. Source: NHTSA ODI #11492442 · tap to collapse
No
Nov 4
Safety
Nov 4
The car requires swiping the touchscreen to place it in drive or reverse. The touchscreen does not always register the intended change of direction, leading to unexpected, unsafe motion of the car. The area of the touchscreen that one must swipe is also often occluded by the steering yoke. This has happened multiple times, where the lack of strong enough feedback (or a mechanism that allows for less error-prone input) as to D vs R allows for an unsafe movement in the opposite direction of what was intended. In one case, there was traffic approaching, and the car ended up further in the path of that traffic. In another case The car should provide instantaneous tactile, visual, and/or audio output to clearly indicate that the car has shifted from D->R or R->D. A mechanical stalk or button, as was present in previous model years, would certainly be adequate. Source: NHTSA ODI #11492442 · tap to collapse
Safety
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem. Source: NHTSA ODI #11490108 · tap to collapse
No
Oct 19
Safety
Oct 19
We took our first major road trip in our new 2022 Tesla Model S on Friday 10/14, leaving at 10:00 am for a 9 hour trip. During the trip the car experienced multiple severe incidents of the car braking hard while at highway speeds and two of the incidents almost caused an accident. The car drops 10 to 15 mph instantly for no reason. We drove the car home on Monday 10/17 without AEB, Auto Steer, FSD Beta, Emergency Lane Departure Avoidance and Obstacle-Aware Acceleration and used TACC occasionally and still had the issue but wasn't as severe. Even on the day we purchased the car (Sept 30) and drove it home (a short drive on highway 95) we had a similar incident but it was so new we weren't sure if it was us or the car but now we know it is a fault of the car and creates a very dangerous driving situation which could result in an accident or death to a passenger in our car or in the car behind us when our car decides to slam on the brakes for no apparent reason. There were no warning lamps, messages or symptoms of the problem prior to the failure. We turned in a service request to Tesla and their response was to drive the car and have it happen again and create a Bug report. So basically Tesla is asking us to put our lives on the line to help them diagnose the problem because they don't want to take the time to review the diagnostic data that is readily available to them. In our opinion, this is a very serious and dangerous problem and the car needs to be taken off the road until Tesla resolves the problem. Source: NHTSA ODI #11490108 · tap to collapse
Safety
PHANTOM BRAKING: I was driving northbound on the I-5 highway south of Sacramento, California using cruise control and traveling at the 70 MPH speed limit on September 14, 2022. At approximately 2:50 p.m., I moved from the right lane into the left lane by using the turn signal to execute the lane change. Once in the left lane, the car immediately began violently applying the brakes. There was a car behind me that appeared as if it was going to rear end me. I pressed on the accelerator pedal which allowed me to regain control over the vehicle and avoid being hit by the vehicle behind me. The weather was clear and visibility was excellent. There was no apparent reason for the emergency braking system to become operative. Source: NHTSA ODI #11485612 · tap to collapse
No
Sep 20
Safety
Sep 20
PHANTOM BRAKING: I was driving northbound on the I-5 highway south of Sacramento, California using cruise control and traveling at the 70 MPH speed limit on September 14, 2022. At approximately 2:50 p.m., I moved from the right lane into the left lane by using the turn signal to execute the lane change. Once in the left lane, the car immediately began violently applying the brakes. There was a car behind me that appeared as if it was going to rear end me. I pressed on the accelerator pedal which allowed me to regain control over the vehicle and avoid being hit by the vehicle behind me. The weather was clear and visibility was excellent. There was no apparent reason for the emergency braking system to become operative. Source: NHTSA ODI #11485612 · tap to collapse
Safety
I was driving my Model S from Oregon to Texas, 14-16 Sep. The car was new, picked up on 31 Aug. I had the car in Autopilot when I was on the highway on the drive to Texas. In the first two days I had four incidents of "phantom braking" at highway speeds, as high as 80 mph. There was not a lot of traffic those first two days and the conditions were dry so there was little risk to others and the car stayed straight during the braking. However it's not hard to imagine scenarios where unexpected braking at high speeds could be a problem, such as during wet or dusty road conditions, driving into a high speed turn with other vehicles nearby, etc. The vehicle has not been inspected but the incident has been reported to the dealer and I am awaiting guidance. Source: NHTSA ODI #11485633 · tap to collapse
No
Sep 20
Safety
Sep 20
I was driving my Model S from Oregon to Texas, 14-16 Sep. The car was new, picked up on 31 Aug. I had the car in Autopilot when I was on the highway on the drive to Texas. In the first two days I had four incidents of "phantom braking" at highway speeds, as high as 80 mph. There was not a lot of traffic those first two days and the conditions were dry so there was little risk to others and the car stayed straight during the braking. However it's not hard to imagine scenarios where unexpected braking at high speeds could be a problem, such as during wet or dusty road conditions, driving into a high speed turn with other vehicles nearby, etc. The vehicle has not been inspected but the incident has been reported to the dealer and I am awaiting guidance. Source: NHTSA ODI #11485633 · tap to collapse
Safety
The horn "button" on the 2022 Model S steering "yoke" is impossible to engage consistently when the wheel is in any orientation other than straight. I have been in 5 near accidents that have required lane departures and roadway departures to avoid collisions with other vehicles because it has been impossible to find and engage the horn button without removing attention from the road and impending accident. This design essentially leaves the Model S with no operative horn in an emergency situation. There are no tactile keys to find the button in the dark, it is not illuminated, and there is no way to find it when the wheel is in a non-centered orientation. In many cases, I have inadvertently engaged wipers/washer fluid in the midst of an accident scenario, further obstructing my view and causing additional distractions from safely operating the vehicle. Please make them fix this!!! Source: NHTSA ODI #11484000 · tap to collapse
No
Sep 11
Safety
Sep 11
The horn "button" on the 2022 Model S steering "yoke" is impossible to engage consistently when the wheel is in any orientation other than straight. I have been in 5 near accidents that have required lane departures and roadway departures to avoid collisions with other vehicles because it has been impossible to find and engage the horn button without removing attention from the road and impending accident. This design essentially leaves the Model S with no operative horn in an emergency situation. There are no tactile keys to find the button in the dark, it is not illuminated, and there is no way to find it when the wheel is in a non-centered orientation. In many cases, I have inadvertently engaged wipers/washer fluid in the midst of an accident scenario, further obstructing my view and causing additional distractions from safely operating the vehicle. Please make them fix this!!! Source: NHTSA ODI #11484000 · tap to collapse
Safety
A driver moving at highway speeds began to change lanes while I was next to him. I tried to honk the horn (which, on my yoke, is a small, haptic feedback touch screen of sorts) to warn him. The horn did not sound, either because it did not respond or because I missed the tiny, physically undistinguished area of yoke that serves as the horn activator. Source: NHTSA ODI #11482822 · tap to collapse
No
Sep 3
Safety
Sep 3
A driver moving at highway speeds began to change lanes while I was next to him. I tried to honk the horn (which, on my yoke, is a small, haptic feedback touch screen of sorts) to warn him. The horn did not sound, either because it did not respond or because I missed the tiny, physically undistinguished area of yoke that serves as the horn activator. Source: NHTSA ODI #11482822 · tap to collapse
Safety
While driving with Traffic Aware Cruise Control engaged and set at 55 MPH the car did a hard break to an almost complete stop in the middle of the lane for no apparent reason. This occurred at least two times and both times there was no traffic in front of me. The road was a two lane highway. There was oncoming traffic and cars behind me but no cars in front of me. The breaking was so hard on both occasions and it startled me and caused me to veer off the road in the first instance . The car behind me had to break suddenly as well. After the second occurrence I disengaged the TACC as it seemed to be sensing the oncoming traffic Source: NHTSA ODI #11481684 · tap to collapse
No
Aug 28
Safety
Aug 28
While driving with Traffic Aware Cruise Control engaged and set at 55 MPH the car did a hard break to an almost complete stop in the middle of the lane for no apparent reason. This occurred at least two times and both times there was no traffic in front of me. The road was a two lane highway. There was oncoming traffic and cars behind me but no cars in front of me. The breaking was so hard on both occasions and it startled me and caused me to veer off the road in the first instance . The car behind me had to break suddenly as well. After the second occurrence I disengaged the TACC as it seemed to be sensing the oncoming traffic Source: NHTSA ODI #11481684 · tap to collapse
Safety
While on A/P cruising on the free way the car slow down and start braking on its own !! Source: NHTSA ODI #11474849 · tap to collapse
No
Jul 19
Safety
Jul 19
While on A/P cruising on the free way the car slow down and start braking on its own !! Source: NHTSA ODI #11474849 · tap to collapse
Safety
This message appeared this morning on my brand 18 day old new 2022 Tesla S I was driving from my home in Santa Monica to LAX, drove about 3 blocks when this message appeared. "VEHICLE SHUTTING DOWN - pull over safely" I turned around and did not quite make it home in my residential area. I did find a parking space and took an UBER to the airport. The car turned itself off. I feel fortunate this did not happen on a freeway for the obvious safety reasons. Source: NHTSA ODI #11474642 · tap to collapse
No
Jul 18
Safety
Jul 18
This message appeared this morning on my brand 18 day old new 2022 Tesla S I was driving from my home in Santa Monica to LAX, drove about 3 blocks when this message appeared. "VEHICLE SHUTTING DOWN - pull over safely" I turned around and did not quite make it home in my residential area. I did find a parking space and took an UBER to the airport. The car turned itself off. I feel fortunate this did not happen on a freeway for the obvious safety reasons. Source: NHTSA ODI #11474642 · tap to collapse
Safety
I just completed a round trip from Minneapolis to Oregon. During cruise control, the vehicle frequently suddenly braked at highway speeds for no apparent reason. This was extremely dangerous a few times. I have put in a service request with Tesla. Source: NHTSA ODI #11474114 · tap to collapse
No
Jul 14
Safety
Jul 14
I just completed a round trip from Minneapolis to Oregon. During cruise control, the vehicle frequently suddenly braked at highway speeds for no apparent reason. This was extremely dangerous a few times. I have put in a service request with Tesla. Source: NHTSA ODI #11474114 · tap to collapse
Safety
I was unable to quickly find and utilize the vehicle's horn because of non-standard and intangible horn button. As a driver was illegally turning left into me and other oncoming traffic without looking, I instinctively tried to warn him by honking the horn, specifically by pressing on the center of the vehicle's steering wheel/yoke. However, unlike other vehicles, that doesn't activate the horn, so I couldn't warn the driver that we were coming. I had to divert my eyes down to find the horn button. The horn button is also a capacitance button, which means it can't be found by touch, either, meaning that attention must always be diverted from the car's surroundings to find and use it--including during any emergency avoidance maneuvers. It shares the same area of the yoke with windshield wipers and cruise control controls, which I also accidentally activated when trying to honk the horn. I was aware of the non-standard horn placement before this incident and assumed that I could remember the location and quickly find it in the case of an emergency, but when the emergency came, the instinct still was to press the center of the wheel/yoke. I've found many other drivers of this model (on forums, etc.) who have experienced the same issue, and many have encountered multiple emergency occurrences and still have not been able to adapt to this non-standard horn implementation. Source: NHTSA ODI #11473476 · tap to collapse
No
Jul 10
Safety
Jul 10
I was unable to quickly find and utilize the vehicle's horn because of non-standard and intangible horn button. As a driver was illegally turning left into me and other oncoming traffic without looking, I instinctively tried to warn him by honking the horn, specifically by pressing on the center of the vehicle's steering wheel/yoke. However, unlike other vehicles, that doesn't activate the horn, so I couldn't warn the driver that we were coming. I had to divert my eyes down to find the horn button. The horn button is also a capacitance button, which means it can't be found by touch, either, meaning that attention must always be diverted from the car's surroundings to find and use it--including during any emergency avoidance maneuvers. It shares the same area of the yoke with windshield wipers and cruise control controls, which I also accidentally activated when trying to honk the horn. I was aware of the non-standard horn placement before this incident and assumed that I could remember the location and quickly find it in the case of an emergency, but when the emergency came, the instinct still was to press the center of the wheel/yoke. I've found many other drivers of this model (on forums, etc.) who have experienced the same issue, and many have encountered multiple emergency occurrences and still have not been able to adapt to this non-standard horn implementation. Source: NHTSA ODI #11473476 · tap to collapse
Safety
The vehicle is equipped with a yoke style steering control. I find it difficult to use in the least and dangerous in many scenarios including emergency sharp turns, maneuvering in tight locations ie: a parking garage, parallel parking, trying to recover from a slip on ice and recovering from hitting a pot hole and having the yoke pulled from ones grip. In addition the yoke is fitted with turn signal buttons that are very difficult to discern when signaling is required in the middle of a turn. The yoke is also equipped with a horn button that I find impossible to find in an emergency. There were no test drives available when ordering this vehicle so I had no way of testing the yoke prior to taking delivery of the car. I would like to see Tesla offer a retrofitted traditional steering control in the form of a wheel similar to the control offered in older Model S vehicles. Source: NHTSA ODI #11464430 · tap to collapse
No
May 11
Safety
May 11
The vehicle is equipped with a yoke style steering control. I find it difficult to use in the least and dangerous in many scenarios including emergency sharp turns, maneuvering in tight locations ie: a parking garage, parallel parking, trying to recover from a slip on ice and recovering from hitting a pot hole and having the yoke pulled from ones grip. In addition the yoke is fitted with turn signal buttons that are very difficult to discern when signaling is required in the middle of a turn. The yoke is also equipped with a horn button that I find impossible to find in an emergency. There were no test drives available when ordering this vehicle so I had no way of testing the yoke prior to taking delivery of the car. I would like to see Tesla offer a retrofitted traditional steering control in the form of a wheel similar to the control offered in older Model S vehicles. Source: NHTSA ODI #11464430 · tap to collapse
Safety
I have used the self driving feature of my 2022 Tesla Model S on several highway trips, most recently a round trip between Seattle and Palm Springs. The following problems with the Tesla self driving feature were noted. (My car has only the basic self driving feature, not the full self driving upgrade) 1. Random âphantom brakingâ where the car, without apparent reason, suddenly braked. 2. On several occasions the car abruptly swerved off toward an off ramp. I think this occurred when the white line marking the side of the road was interrupted by the off ramp where there was no painted line. 3. On several occasions when the turn signal was activated in order to change lines the car started to move over into the adjacent lane but abruptly swerved back to the original lane. I was able to maintain control but it was a frightening event. Due to the unpredictable nature of these events I greatly reduced my use of the fsd feature. Source: NHTSA ODI #11463556 · tap to collapse
No
May 4
Safety
May 4
I have used the self driving feature of my 2022 Tesla Model S on several highway trips, most recently a round trip between Seattle and Palm Springs. The following problems with the Tesla self driving feature were noted. (My car has only the basic self driving feature, not the full self driving upgrade) 1. Random âphantom brakingâ where the car, without apparent reason, suddenly braked. 2. On several occasions the car abruptly swerved off toward an off ramp. I think this occurred when the white line marking the side of the road was interrupted by the off ramp where there was no painted line. 3. On several occasions when the turn signal was activated in order to change lines the car started to move over into the adjacent lane but abruptly swerved back to the original lane. I was able to maintain control but it was a frightening event. Due to the unpredictable nature of these events I greatly reduced my use of the fsd feature. Source: NHTSA ODI #11463556 · tap to collapse
Safety
The Left headlight does not work and the airbag compartment is protruding out at a weird angle. This has been like this since delivery. Source: NHTSA ODI #11462603 · tap to collapse
No
Apr 27
Safety
Apr 27
The Left headlight does not work and the airbag compartment is protruding out at a weird angle. This has been like this since delivery. Source: NHTSA ODI #11462603 · tap to collapse
Safety
My Tesla plaid arrived with a yoke steering wheel. The sales associate told me that it's easy to get used to, and that it works well. I have driven the car for a couple weeks now and it is clearly a safety hazard. First off, it is difficult to steer, especially if you need to get out of a dangerous situation quickly. The yokes shape is extremely wide, and you have to reach hand over hand to turn. If you lose control on a icy road and need to keep the wheels facing in the direction that you wish to go, you will be unable to do so. Next, this yoke steering wheel has buttons for the horn and turn signals. I tried using my horn two days ago to tell someone in a parking lot that my car was close to theirs. I almost hit their car because the horn button was not working. Next, when I am steering, the turn signals and windshield wipers are accidentally triggered. This happens all the time. Furthermore, these issues do not make it safe to direct the vehicle under a high stress event. Having your windshield wipers triggered while trying to steer quickly is disorienting. It is only a matter of time till this steering wheel causes an accident on the roads. Source: NHTSA ODI #11447274 · tap to collapse
No
Jan 12
Safety
Jan 12
My Tesla plaid arrived with a yoke steering wheel. The sales associate told me that it's easy to get used to, and that it works well. I have driven the car for a couple weeks now and it is clearly a safety hazard. First off, it is difficult to steer, especially if you need to get out of a dangerous situation quickly. The yokes shape is extremely wide, and you have to reach hand over hand to turn. If you lose control on a icy road and need to keep the wheels facing in the direction that you wish to go, you will be unable to do so. Next, this yoke steering wheel has buttons for the horn and turn signals. I tried using my horn two days ago to tell someone in a parking lot that my car was close to theirs. I almost hit their car because the horn button was not working. Next, when I am steering, the turn signals and windshield wipers are accidentally triggered. This happens all the time. Furthermore, these issues do not make it safe to direct the vehicle under a high stress event. Having your windshield wipers triggered while trying to steer quickly is disorienting. It is only a matter of time till this steering wheel causes an accident on the roads. Source: NHTSA ODI #11447274 · tap to collapse
Safety
Vehicle: 2022 Tesla Model S (HW 3.0) System in Question: Full Self-Driving (FSD) Capability, initially purchased (Level 1 equivalent) for $6,000, and then upgraded (Level 2 equivalent) for an additional $3,000 (Total $9,000). I. Initial FSD Purchase and Unsafe Performance (Level 1) Upon initial purchase of the FSD package, the system (what Tesla later called FSD Beta, or its precursor) consistently demonstrated unsafe and aggressive behavior that necessitated immediate driver intervention to prevent a crash. Specific Safety Concern: The system would often execute turns, both in city and highway off-ramp scenarios, with excessive speed and aggressive lateral acceleration. This erratic behavior felt uncontrolled and risky, frequently causing the driver to feel unsafe and to rapidly override the system by taking manual control of the steering wheel. Resulting Risk: The system was virtually unusable for anything beyond basic highway cruising (a feature standard on many vehicles), yet its aggressive behavior posed a safety risk on the highway when attempting lane changes or taking exits. II. Upgrade and Deterioration of Practical Safety (Level 2) I upgraded to the top-tier FSD package with the hope of receiving a safer, more functional system that matched the "Full Self-Driving" name. Instead, the system introduced new safety and usability defects: Forced Disengagement/Driver Monitoring Defect: The system's driver monitoring is overly aggressive and interferes with safe, necessary driving actions. It delivers constant "nag" warnings and requires disengagement when the driver performs a brief but necessary safety check, such as looking at a side mirror, checking over the shoulder for a lane change, or briefly glancing at the car's screen to adjust climate/radio. Safety Implication: This defect forces the driver to prematurely disengage FSD in complex traffic situations to avoid a warning/lockout, which is counter-productive to safety. I am effectively penalized for Source: NHTSA ODI #11698829 · tap to collapse
No
Nov 10
Safety
Nov 10
Vehicle: 2022 Tesla Model S (HW 3.0) System in Question: Full Self-Driving (FSD) Capability, initially purchased (Level 1 equivalent) for $6,000, and then upgraded (Level 2 equivalent) for an additional $3,000 (Total $9,000). I. Initial FSD Purchase and Unsafe Performance (Level 1) Upon initial purchase of the FSD package, the system (what Tesla later called FSD Beta, or its precursor) consistently demonstrated unsafe and aggressive behavior that necessitated immediate driver intervention to prevent a crash. Specific Safety Concern: The system would often execute turns, both in city and highway off-ramp scenarios, with excessive speed and aggressive lateral acceleration. This erratic behavior felt uncontrolled and risky, frequently causing the driver to feel unsafe and to rapidly override the system by taking manual control of the steering wheel. Resulting Risk: The system was virtually unusable for anything beyond basic highway cruising (a feature standard on many vehicles), yet its aggressive behavior posed a safety risk on the highway when attempting lane changes or taking exits. II. Upgrade and Deterioration of Practical Safety (Level 2) I upgraded to the top-tier FSD package with the hope of receiving a safer, more functional system that matched the "Full Self-Driving" name. Instead, the system introduced new safety and usability defects: Forced Disengagement/Driver Monitoring Defect: The system's driver monitoring is overly aggressive and interferes with safe, necessary driving actions. It delivers constant "nag" warnings and requires disengagement when the driver performs a brief but necessary safety check, such as looking at a side mirror, checking over the shoulder for a lane change, or briefly glancing at the car's screen to adjust climate/radio. Safety Implication: This defect forces the driver to prematurely disengage FSD in complex traffic situations to avoid a warning/lockout, which is counter-productive to safety. I am effectively penalized for Source: NHTSA ODI #11698829 · tap to collapse
Safety
The contact owns a 2022 Tesla Model S. The contact stated while driving 35 MPH in inclement weather with no other vehicles nearby, the vehicle came to an abrupt stop. The contact stated that the brakes were applied without driver input. The contact stated that the emergency stop message was displayed during the failure. The contact stated that on another occasion, while driving 45 MPH, the vehicle suddenly stopped. The contact had since stopped using the Forward Collision Avoidance: Adaptive Cruise Control. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,320. Source: NHTSA ODI #11660717 · tap to collapse
No
May 12
Safety
May 12
The contact owns a 2022 Tesla Model S. The contact stated while driving 35 MPH in inclement weather with no other vehicles nearby, the vehicle came to an abrupt stop. The contact stated that the brakes were applied without driver input. The contact stated that the emergency stop message was displayed during the failure. The contact stated that on another occasion, while driving 45 MPH, the vehicle suddenly stopped. The contact had since stopped using the Forward Collision Avoidance: Adaptive Cruise Control. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,320. Source: NHTSA ODI #11660717 · tap to collapse
Build Quality
My AC heater stopped functioning when I was driving through sub zero temperatures in salt lake city, Utah. At that time Tesla said they will need to replace the entire system and estimated 3000 dollars. However the system started working on its own and when they inspected the vehicle, they said everything looks good with HVAC. Now after 3 weeks, AC heater has stopped working again and they are again quoting 3000 dollars to replace entire system. There are many Tesla owners who are complaining about the same issues across their models. My issues started happening again a day after a software update and I suspect that these are issues caused by their negligence that they are using to charge their customers who's warranty has expired. I have owned other cars but never had AC replacement needed after 3yrs 75K miles. Source: NHTSA ODI #11638686 · tap to collapse
No
Jan 26
Build Quality
Jan 26
My AC heater stopped functioning when I was driving through sub zero temperatures in salt lake city, Utah. At that time Tesla said they will need to replace the entire system and estimated 3000 dollars. However the system started working on its own and when they inspected the vehicle, they said everything looks good with HVAC. Now after 3 weeks, AC heater has stopped working again and they are again quoting 3000 dollars to replace entire system. There are many Tesla owners who are complaining about the same issues across their models. My issues started happening again a day after a software update and I suspect that these are issues caused by their negligence that they are using to charge their customers who's warranty has expired. I have owned other cars but never had AC replacement needed after 3yrs 75K miles. Source: NHTSA ODI #11638686 · tap to collapse
Battery
My Tesla Model S 2022 unexpectedly shut down while parked in a covered garage on [XXX], after I had driven for an hour. This occurred after I returned from a family trip to Lima, Peru, where I did not use the car. Tesla service center diagnosed it as water damage requiring a $20,578.50 battery pack replacement, which was covered by my insurance. There were no warning signs prior to failure. Within 20 minutes of the tow truck dropping off my car at Tesla, a representative informed me it was water damage, citing a system error and claiming over 20 vehicles had the same issue. This suggests a widespread problem and Tesla's awareness of it. This incident raises serious safety concerns about a potential design flaw and the lack of a water intrusion warning system. If this occurred while driving, it could lead to a sudden loss of power and an accident. I urge the NHTSA to: - Investigate if a design flaw exists in the Model S 2022. - Investigate Tesla's awareness of this issue and their failure to implement a warning system. - Require Tesla, and all EV manufacturers, to submit water mitigation plans. - Mandate water intrusion detection and warning systems in all EVs. This incident highlights a critical safety risk for Tesla - and perhaps all EV - drivers, and I urge the NHTSA to take immediate action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11625697 · tap to collapse
No
Nov 15
Battery
Nov 15
My Tesla Model S 2022 unexpectedly shut down while parked in a covered garage on [XXX], after I had driven for an hour. This occurred after I returned from a family trip to Lima, Peru, where I did not use the car. Tesla service center diagnosed it as water damage requiring a $20,578.50 battery pack replacement, which was covered by my insurance. There were no warning signs prior to failure. Within 20 minutes of the tow truck dropping off my car at Tesla, a representative informed me it was water damage, citing a system error and claiming over 20 vehicles had the same issue. This suggests a widespread problem and Tesla's awareness of it. This incident raises serious safety concerns about a potential design flaw and the lack of a water intrusion warning system. If this occurred while driving, it could lead to a sudden loss of power and an accident. I urge the NHTSA to: - Investigate if a design flaw exists in the Model S 2022. - Investigate Tesla's awareness of this issue and their failure to implement a warning system. - Require Tesla, and all EV manufacturers, to submit water mitigation plans. - Mandate water intrusion detection and warning systems in all EVs. This incident highlights a critical safety risk for Tesla - and perhaps all EV - drivers, and I urge the NHTSA to take immediate action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11625697 · tap to collapse
Battery
being total disabled and driving over 46 years tesla moved horn from itâs original place they want 1,800.00 put back in middle of steering wheel this is hardship and safety issue Source: NHTSA ODI #11590908 · tap to collapse
No
May 26
Battery
May 26
being total disabled and driving over 46 years tesla moved horn from itâs original place they want 1,800.00 put back in middle of steering wheel this is hardship and safety issue Source: NHTSA ODI #11590908 · tap to collapse
Safety
The horn is in a difficult place to access compared to ALL other vehicles in the USA making it a safety concern and hazard will driving should an emergency arise and you canât get to the horn quickly. This has happened to me driving the 2022 Tesla Model S and I could not get to the horn swerving violently to avoid a collision. Source: NHTSA ODI #11584865 · tap to collapse
No
Apr 23
Safety
Apr 23
The horn is in a difficult place to access compared to ALL other vehicles in the USA making it a safety concern and hazard will driving should an emergency arise and you canât get to the horn quickly. This has happened to me driving the 2022 Tesla Model S and I could not get to the horn swerving violently to avoid a collision. Source: NHTSA ODI #11584865 · tap to collapse
Safety
This vehicle does not have a fully functional horn. To activate the horn, you must press a tiny area located in the upper right part of the yoke. The area to activate the horn is less than 1-inch wide. The horn is virtually worthless when you need it such as when someone is running a light or changing into your lane, etc. Because you can't find the horn activation area in an emergency, you are unable to warn others about dangers as you are required to do by Texas law. This has been corrected in later made Model S and they now have the horn sound by pressing anywhere in the large area in the center of the yoke. I've brought this to Tesla's attention but they refuse to repair or replace the yoke. They will do so at a cost of $2,300. Ironically, they will replace the yoke under warranty if the yoke's cover is peeling or cracking - a known defect. Cosmetic - they fix. Safety - they refuse to fix. Please consider issuing a notice to Tesla that they fix the horns on their 2022 Model S. Source: NHTSA ODI #11583611 · tap to collapse
No
Apr 16
Safety
Apr 16
This vehicle does not have a fully functional horn. To activate the horn, you must press a tiny area located in the upper right part of the yoke. The area to activate the horn is less than 1-inch wide. The horn is virtually worthless when you need it such as when someone is running a light or changing into your lane, etc. Because you can't find the horn activation area in an emergency, you are unable to warn others about dangers as you are required to do by Texas law. This has been corrected in later made Model S and they now have the horn sound by pressing anywhere in the large area in the center of the yoke. I've brought this to Tesla's attention but they refuse to repair or replace the yoke. They will do so at a cost of $2,300. Ironically, they will replace the yoke under warranty if the yoke's cover is peeling or cracking - a known defect. Cosmetic - they fix. Safety - they refuse to fix. Please consider issuing a notice to Tesla that they fix the horns on their 2022 Model S. Source: NHTSA ODI #11583611 · tap to collapse
Safety
The update that you required for Auto Steer has made the car undrivable. I get a written and audible warning IMMEDIATELY when I engage Auto Steer. Literally within 2 seconds. I always keep my hands on the wheel, lightly, while I drive on the highway. Anything short of a death grip on the wheel causes the warning to go off. However, the nag feature (after the changes you required) goes off constantly. Honestly, it's very distracting. If I look at the radio to change the channel, the warning goes off. You need to undo the changes you required. It makes Auto Steer less safe, not more. Source: NHTSA ODI #11572535 · tap to collapse
No
Feb 16
Safety
Feb 16
The update that you required for Auto Steer has made the car undrivable. I get a written and audible warning IMMEDIATELY when I engage Auto Steer. Literally within 2 seconds. I always keep my hands on the wheel, lightly, while I drive on the highway. Anything short of a death grip on the wheel causes the warning to go off. However, the nag feature (after the changes you required) goes off constantly. Honestly, it's very distracting. If I look at the radio to change the channel, the warning goes off. You need to undo the changes you required. It makes Auto Steer less safe, not more. Source: NHTSA ODI #11572535 · tap to collapse
Safety
Horn is not located in the center where it can be found in the event of an emergency. Instead it is in tiny non-tactile button on the right side. Have had incidents in which I almost got into an accident and needed the horn to alert the other vehicle of an impending collision. In each instance I was not able to locate the horn in a timely manner. Source: NHTSA ODI #11571328 · tap to collapse
No
Feb 10
Safety
Feb 10
Horn is not located in the center where it can be found in the event of an emergency. Instead it is in tiny non-tactile button on the right side. Have had incidents in which I almost got into an accident and needed the horn to alert the other vehicle of an impending collision. In each instance I was not able to locate the horn in a timely manner. Source: NHTSA ODI #11571328 · tap to collapse
Safety
The contact owns a 2022 Tesla Model S. The contact stated that while reversing in her driveway, the front driver's side camera did not indicate there was a gate in the viewing area. The driver crashed into a metal gate on her property. The front bumper was damaged. There was no beeping sound while approaching the object. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to a body shop, where it was diagnosed that the bumper needed to be replaced. The rear bumper was damaged while at the body shop. The mechanic stated that the clips were missing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact removed the USB and was unable to locate the incident. The manufacturer was contacted, who referred her to an approved body shop. The approximate mileage was 11,544. Source: NHTSA ODI #11568799 · tap to collapse
Yes
Jan 29
Safety
Jan 29
The contact owns a 2022 Tesla Model S. The contact stated that while reversing in her driveway, the front driver's side camera did not indicate there was a gate in the viewing area. The driver crashed into a metal gate on her property. The front bumper was damaged. There was no beeping sound while approaching the object. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to a body shop, where it was diagnosed that the bumper needed to be replaced. The rear bumper was damaged while at the body shop. The mechanic stated that the clips were missing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact removed the USB and was unable to locate the incident. The manufacturer was contacted, who referred her to an approved body shop. The approximate mileage was 11,544. Source: NHTSA ODI #11568799 · tap to collapse
Crash involved
Showing top 50 of 128 complaints (sorted by severity, most recent first).
Full dataset available via NHTSA ODI search.
