Severity
Category
Description
Crash
Filed
Safety
The contact owns a Nuna Car Seat, Model Name: Rava, Model Number: (N/A), Model Type: (N/A), Manufactured Date: October 2023. The contact stated that the harness buckle was easy to release while attempting to secure the child in the car seat. The contact received notification of NHTSA Campaign Number: 24C002000 (Child seat). The manufacturer was made aware of the failure. The contact stated that the repair kit that was sent to repair the recall was an inadequate repair and did not address the safety concern regarding the harness buckle. The manufacturer was notified of the issue but offer no additional assistance. The contact was also denied a replacement car seat despite the car seat being under warranty. Source: NHTSA ODI #11687618 · tap to collapse
No
Sep 15
Safety
Sep 15
The contact owns a Nuna Car Seat, Model Name: Rava, Model Number: (N/A), Model Type: (N/A), Manufactured Date: October 2023. The contact stated that the harness buckle was easy to release while attempting to secure the child in the car seat. The contact received notification of NHTSA Campaign Number: 24C002000 (Child seat). The manufacturer was made aware of the failure. The contact stated that the repair kit that was sent to repair the recall was an inadequate repair and did not address the safety concern regarding the harness buckle. The manufacturer was notified of the issue but offer no additional assistance. The contact was also denied a replacement car seat despite the car seat being under warranty. Source: NHTSA ODI #11687618 · tap to collapse
Safety
I was on the freeway and went into limp mode and almost got into a traffic accident. My ICCU unit failed after two recalls on it. Source: NHTSA ODI #11720110 · tap to collapse
No
Feb 23
Safety
Feb 23
I was on the freeway and went into limp mode and almost got into a traffic accident. My ICCU unit failed after two recalls on it. Source: NHTSA ODI #11720110 · tap to collapse
Safety
I was traveling on the freeway when I got a warning saying âcheck electrical.âi started to pull over on the freeway and my car went into âturtle mode âand I made it off the offramp but almost got rear ended. I was half a mile from home so I limp home in a tow truck towed off. It was determined it is the ICCU. Source: NHTSA ODI #11719583 · tap to collapse
No
Feb 20
Safety
Feb 20
I was traveling on the freeway when I got a warning saying âcheck electrical.âi started to pull over on the freeway and my car went into âturtle mode âand I made it off the offramp but almost got rear ended. I was half a mile from home so I limp home in a tow truck towed off. It was determined it is the ICCU. Source: NHTSA ODI #11719583 · tap to collapse
Software
The component that malfunctioned is the Integrated Charge Control Unit (ICCU) and related high-voltage charging system in my 2022 Hyundai Ioniq 5. The ICCU controls AC (Level 2) charging, DC fast charging functions, and power delivery. The ICCU assembly and charging components were serviced and replaced by an authorized Hyundai dealer and are available for inspection through service records. This defect created a safety risk because the vehicle experienced complete charging failure and reduced-power operation. Loss of charging capability can leave drivers stranded, and reduced-power âturtle modeâ conditions can limit acceleration and vehicle performance, creating hazards in traffic. The charge port has also not locked during charging, creating a potential risk of electrical arcing during DC fast charging. The failure was reproduced and confirmed by an authorized Hyundai dealer. In approximately January 2025 the vehicle would not charge and remained at the dealership for an extended period (about January through June 2025). After diagnosis and consultation with Hyundai technical support, the dealer replaced the ICCU assembly and high-voltage fuse. The vehicle and charging system have been inspected multiple times by Hyundai service centers. Hyundai issued recall campaigns in 2023 and 2024 involving ICCU software updates and fuse-related work, but these did not prevent the later failure requiring full ICCU replacement. Prior symptoms included abnormal charging behavior and eventual total loss of AC charging capability during the 2025 failure, making home charging impossible. After the ICCU replacement, the vehicle exhibited unusually loud cooling fan operation during Level 2 charging, documented by the dealer. There were also charging-port safety concerns. After one service visit, an important DC pin cover/cap was not properly installed until corrected on a return visit, leaving charging components exposed. Source: NHTSA ODI #11713986 · tap to collapse
No
Jan 27
Software
Jan 27
The component that malfunctioned is the Integrated Charge Control Unit (ICCU) and related high-voltage charging system in my 2022 Hyundai Ioniq 5. The ICCU controls AC (Level 2) charging, DC fast charging functions, and power delivery. The ICCU assembly and charging components were serviced and replaced by an authorized Hyundai dealer and are available for inspection through service records. This defect created a safety risk because the vehicle experienced complete charging failure and reduced-power operation. Loss of charging capability can leave drivers stranded, and reduced-power âturtle modeâ conditions can limit acceleration and vehicle performance, creating hazards in traffic. The charge port has also not locked during charging, creating a potential risk of electrical arcing during DC fast charging. The failure was reproduced and confirmed by an authorized Hyundai dealer. In approximately January 2025 the vehicle would not charge and remained at the dealership for an extended period (about January through June 2025). After diagnosis and consultation with Hyundai technical support, the dealer replaced the ICCU assembly and high-voltage fuse. The vehicle and charging system have been inspected multiple times by Hyundai service centers. Hyundai issued recall campaigns in 2023 and 2024 involving ICCU software updates and fuse-related work, but these did not prevent the later failure requiring full ICCU replacement. Prior symptoms included abnormal charging behavior and eventual total loss of AC charging capability during the 2025 failure, making home charging impossible. After the ICCU replacement, the vehicle exhibited unusually loud cooling fan operation during Level 2 charging, documented by the dealer. There were also charging-port safety concerns. After one service visit, an important DC pin cover/cap was not properly installed until corrected on a return visit, leaving charging components exposed. Source: NHTSA ODI #11713986 · tap to collapse
Safety
I am writing to report a serious safety incident involving my 2022 Hyundai Ioniq 5 and to request a thorough investigation and guidance on next steps. On Jan. 3, 2026, at approximately 6:15 p.m. on a snowy day, we parked our car in the driveway of a weekend rental home near Lake Tahoe, CA. The driveway had a slight slope toward the house, and we backed the car down the driveway with the rear of the car facing the house. My husband turned off the car, then all five occupants exited the vehicle, closed the doors, and began unloading items from the trunk. The car began rolling backwards toward us and the house. It only stopped after pinning my husband into a snowbank created by a snowplow. The other three adults and our [XXX] niece narrowly avoided being struck. While pinned behind the vehicle, my husband had to dig out some snow to reach into his pants pocket and retrieve the key fob. I then moved the car forward a few feet to free him. Although he was pinned in the snow, my husband was (thankfully) not seriously injured. After freeing my husband, I put the car in Park and turned it off. In this model, the parking brake engages automatically; there is no separate parking brake button or lever. A few minutes later, without anyone in or near the vehicle, the car again rolled backwards down the driveway into the same snowbank. Tracks in the snow clearly indicate that the wheels rotated and the car rolled; it was not sliding on ice with the brakes applied. In other words, the parking brake and/or Park mechanism failed to hold the vehicle in place in sub freezing, snowy conditions. The temperature at this location and time was in the mid 20s °F. After returning home from our trip, we took the car to our Hyundai service center, which has performed all maintenance since we purchased it in 2022. The service center performed all standard diagnostics but was unable to replicate the failure conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11712790 · tap to collapse
No
Jan 21
Safety
Jan 21
I am writing to report a serious safety incident involving my 2022 Hyundai Ioniq 5 and to request a thorough investigation and guidance on next steps. On Jan. 3, 2026, at approximately 6:15 p.m. on a snowy day, we parked our car in the driveway of a weekend rental home near Lake Tahoe, CA. The driveway had a slight slope toward the house, and we backed the car down the driveway with the rear of the car facing the house. My husband turned off the car, then all five occupants exited the vehicle, closed the doors, and began unloading items from the trunk. The car began rolling backwards toward us and the house. It only stopped after pinning my husband into a snowbank created by a snowplow. The other three adults and our [XXX] niece narrowly avoided being struck. While pinned behind the vehicle, my husband had to dig out some snow to reach into his pants pocket and retrieve the key fob. I then moved the car forward a few feet to free him. Although he was pinned in the snow, my husband was (thankfully) not seriously injured. After freeing my husband, I put the car in Park and turned it off. In this model, the parking brake engages automatically; there is no separate parking brake button or lever. A few minutes later, without anyone in or near the vehicle, the car again rolled backwards down the driveway into the same snowbank. Tracks in the snow clearly indicate that the wheels rotated and the car rolled; it was not sliding on ice with the brakes applied. In other words, the parking brake and/or Park mechanism failed to hold the vehicle in place in sub freezing, snowy conditions. The temperature at this location and time was in the mid 20s °F. After returning home from our trip, we took the car to our Hyundai service center, which has performed all maintenance since we purchased it in 2022. The service center performed all standard diagnostics but was unable to replicate the failure conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11712790 · tap to collapse
Safety
Intergrated Charging Control Unit has failed. This is a safety related issue because itâs failure can make the vehicle immediately inoperable which does not allow the driver any time to safely pull to the should have the roadway. Source: NHTSA ODI #11710475 · tap to collapse
No
Jan 11
Safety
Jan 11
Intergrated Charging Control Unit has failed. This is a safety related issue because itâs failure can make the vehicle immediately inoperable which does not allow the driver any time to safely pull to the should have the roadway. Source: NHTSA ODI #11710475 · tap to collapse
Safety
Shift gear was not engaging then i noticed the knob was slightly sticking out so I pushed it back in. The car changed gear then but it happened again a couple days later but this time the knob fell off while i was trying to push it back in. Brought to the dealers for inspection in September within a week after the problem started. Followed up twice now with no update as to when it will be fixed, I was told they will need to order part and that the entire shift gear will need to be replaced. They didnât seem to be concerned about the safety of driving the vehicle around meantime. My husband used my car for a long trip while i was out of the country and he said the shift gear fell again. If it gets loose the gear does not engage. Source: NHTSA ODI #11707684 · tap to collapse
No
Dec 28
Safety
Dec 28
Shift gear was not engaging then i noticed the knob was slightly sticking out so I pushed it back in. The car changed gear then but it happened again a couple days later but this time the knob fell off while i was trying to push it back in. Brought to the dealers for inspection in September within a week after the problem started. Followed up twice now with no update as to when it will be fixed, I was told they will need to order part and that the entire shift gear will need to be replaced. They didnât seem to be concerned about the safety of driving the vehicle around meantime. My husband used my car for a long trip while i was out of the country and he said the shift gear fell again. If it gets loose the gear does not engage. Source: NHTSA ODI #11707684 · tap to collapse
Safety
When coming to a stop on a slight incline, the vehicle will come to a full and complete stop and occasionally begin to roll backwards after half a 2nd without changing brake pedal position. If the brake pedal is not push further down, the vehicle will continue to roll backwards. I have tested this on multiple IONIQ 5 models with the same result (2022 and 2023). This could cause a collision if there is another car behind the problem vehicle. No warning lamps. Both vehicles have done this since new. Nothing is wrong with either of the vehicles according to multiple dealers. Source: NHTSA ODI #11678826 · tap to collapse
No
Aug 5
Safety
Aug 5
When coming to a stop on a slight incline, the vehicle will come to a full and complete stop and occasionally begin to roll backwards after half a 2nd without changing brake pedal position. If the brake pedal is not push further down, the vehicle will continue to roll backwards. I have tested this on multiple IONIQ 5 models with the same result (2022 and 2023). This could cause a collision if there is another car behind the problem vehicle. No warning lamps. Both vehicles have done this since new. Nothing is wrong with either of the vehicles according to multiple dealers. Source: NHTSA ODI #11678826 · tap to collapse
Safety
Leaving an appt and the car gave a battery ! Warning. While is was looking for a place to pull over the Stop Check Vehicle Electric System. I pulled into a parking lot when the Turtle came up and I was barely able to back into a space. The car was dead within 10 mins of leaving until I parked. I commute daily on an interstate and that would not have given me much time to pull of the interstate to a safe location. Longer warning is needed. Dealer has the car and confirmed it is the ICCU unit and no eta on the part. Yet they are selling 2025 Ionic 5. Source: NHTSA ODI #11656128 · tap to collapse
No
Apr 21
Safety
Apr 21
Leaving an appt and the car gave a battery ! Warning. While is was looking for a place to pull over the Stop Check Vehicle Electric System. I pulled into a parking lot when the Turtle came up and I was barely able to back into a space. The car was dead within 10 mins of leaving until I parked. I commute daily on an interstate and that would not have given me much time to pull of the interstate to a safe location. Longer warning is needed. Dealer has the car and confirmed it is the ICCU unit and no eta on the part. Yet they are selling 2025 Ionic 5. Source: NHTSA ODI #11656128 · tap to collapse
Safety
While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway. Source: NHTSA ODI #11648554 · tap to collapse
No
Mar 15
Safety
Mar 15
While driving on the highway in foggy conditions, the smart cruise control system and forward safety system suddenly shut off while I was going 70 miles an hour. This almost resulted in a car rear ending me due to the sudden deceleration. The following day, with clear weather, the same issue happened again despite nothing appearing to have caused this issue while I was driving. This is a very serious concern to suddenly stop on a highway. Source: NHTSA ODI #11648554 · tap to collapse
Safety
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that after the vehicle was parked on a slight incline on the road, the gear shifter was shifted to park(P), and the vehicle was turned off. The contact stated that while exiting the vehicle, the vehicle started to roll backward. The contact was able to jump back into the vehicle and depress the brake pedal to stop the vehicle. The contact stated that the vehicle was still in park(P); however, when the brake pedal was released, the vehicle started rolling away again. The contact had not engaged the parking brake. The contact stated that the vehicle was turned off and restarted and was able to shift into park(P) and the vehicle remained stationary. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V324000 (Parking Brake); however, the VIN was not included. The failure mileage was approximately 25,000. Source: NHTSA ODI #11641695 · tap to collapse
No
Feb 9
Safety
Feb 9
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that after the vehicle was parked on a slight incline on the road, the gear shifter was shifted to park(P), and the vehicle was turned off. The contact stated that while exiting the vehicle, the vehicle started to roll backward. The contact was able to jump back into the vehicle and depress the brake pedal to stop the vehicle. The contact stated that the vehicle was still in park(P); however, when the brake pedal was released, the vehicle started rolling away again. The contact had not engaged the parking brake. The contact stated that the vehicle was turned off and restarted and was able to shift into park(P) and the vehicle remained stationary. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V324000 (Parking Brake); however, the VIN was not included. The failure mileage was approximately 25,000. Source: NHTSA ODI #11641695 · tap to collapse
Safety
Drove less than one mile and the car suddenly dropped from 45 mph to 20 and would not accelerate (I was almost rear ended by a bus). I was able to pull off the road and the battery died. Source: NHTSA ODI #11631373 · tap to collapse
No
Dec 17
Safety
Dec 17
Drove less than one mile and the car suddenly dropped from 45 mph to 20 and would not accelerate (I was almost rear ended by a bus). I was able to pull off the road and the battery died. Source: NHTSA ODI #11631373 · tap to collapse
Safety
Car has suddenly lost power three times while driving at low speeds or while stopped (eg at a stop light). I have turned off the power (EV start button) and then turned it back on, and the car restarts and starts moving again. The sudden loss of power seems dangerous-- I am concerned that if someone is following close behind me, they will be unable to brake and I will be rear-ended. Please note that I purchased this vehicle used and the problem started occurring the 2nd day I drove the car. (The car was bought back by a dealer in FL under the state lemon law and was subsequently purchased by a dealer in NJ, from whom I purchased the car.) I suspect the same problem was occurring when the vehicle was bought back by the Fl dealer, and it was not properly fixed. Source: NHTSA ODI #11608839 · tap to collapse
No
Aug 14
Safety
Aug 14
Car has suddenly lost power three times while driving at low speeds or while stopped (eg at a stop light). I have turned off the power (EV start button) and then turned it back on, and the car restarts and starts moving again. The sudden loss of power seems dangerous-- I am concerned that if someone is following close behind me, they will be unable to brake and I will be rear-ended. Please note that I purchased this vehicle used and the problem started occurring the 2nd day I drove the car. (The car was bought back by a dealer in FL under the state lemon law and was subsequently purchased by a dealer in NJ, from whom I purchased the car.) I suspect the same problem was occurring when the vehicle was bought back by the Fl dealer, and it was not properly fixed. Source: NHTSA ODI #11608839 · tap to collapse
Safety
When the passenger front seat is occupied, the airbag disengaged warning light is illuminated; I have taken it to Hyundai service twice and they find no malfunction, yet the light remains illuminated Source: NHTSA ODI #11587921 · tap to collapse
No
May 8
Safety
May 8
When the passenger front seat is occupied, the airbag disengaged warning light is illuminated; I have taken it to Hyundai service twice and they find no malfunction, yet the light remains illuminated Source: NHTSA ODI #11587921 · tap to collapse
Safety
While driving, the 'check EV system' light comes on, intermittently what will happen is that when stopped the car will put itself in park, when it is in park I can not get it out of park, thus unable to move forward, it has also happened while reversing (and not stopped). I need to cycle the car on and off a bunch of times in order for it to finally turn back on. This is very dangerous while on the road stopped in a busy intersection and has potential for a crash. I have brought it to a dealer 4 times and they do not know what is wrong and cannot fix it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11583980 · tap to collapse
No
Apr 18
Safety
Apr 18
While driving, the 'check EV system' light comes on, intermittently what will happen is that when stopped the car will put itself in park, when it is in park I can not get it out of park, thus unable to move forward, it has also happened while reversing (and not stopped). I need to cycle the car on and off a bunch of times in order for it to finally turn back on. This is very dangerous while on the road stopped in a busy intersection and has potential for a crash. I have brought it to a dealer 4 times and they do not know what is wrong and cannot fix it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11583980 · tap to collapse
Safety
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software. Source: NHTSA ODI #11578415 · tap to collapse
No
Mar 19
Safety
Mar 19
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software. Source: NHTSA ODI #11578415 · tap to collapse
Safety
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this Source: NHTSA ODI #11572251 · tap to collapse
No
Feb 14
Safety
Feb 14
Driving down I95 at 75mph. Heard loud "thunk" and car lost both power and brakes. Warning lights on the dashboard said to check brake system. I was unable to pull onto the shoulder due to construction barricades in place. The car slowed to 10mph and continued until I was able to pull over onto the shoulder. This was very dangerous given the highway traffic speeds, construction zone with limited emergency pull over space, and due to it being night time. Turning it off and on again restored power but it happened 4 more times before I was able to make it to an exit. This seems to be a common issue with this model. I have already performed the ICCU recall that was supposed to address this Source: NHTSA ODI #11572251 · tap to collapse
Safety
The car gave an warnings of âCheck Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage Source: NHTSA ODI #11558382 · tap to collapse
No
Dec 3
Safety
Dec 3
The car gave an warnings of âCheck Electric Vehicle System@ and started slowing down in the middleman of the road. I could have been easily rear ended or got into a serious injury. After googling, it seems almost all if not most of ioniq 5 are having this issue after certain mileage Source: NHTSA ODI #11558382 · tap to collapse
Safety
In stop and go traffic on freeway, car was moving at about 5 miles an hour but car kept moving, collision warning and automatic braking did not activate. Had to turn off car and coast to a stop. Nearly collided with vehicle in front Source: NHTSA ODI #11554265 · tap to collapse
No
Nov 8
Safety
Nov 8
In stop and go traffic on freeway, car was moving at about 5 miles an hour but car kept moving, collision warning and automatic braking did not activate. Had to turn off car and coast to a stop. Nearly collided with vehicle in front Source: NHTSA ODI #11554265 · tap to collapse
Safety
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling! Source: NHTSA ODI #11553133 · tap to collapse
No
Nov 1
Safety
Nov 1
Every so often when I am driving on the highway, the car just looses power and I may catch a message that flashes on my display, "Emergency Braking". The event last no longer than about a second. When this phantom braking happens, so far, it has not been so severe to feel dangerous just unsettling! Source: NHTSA ODI #11553133 · tap to collapse
Safety
Vehicle suspension in the rear feels unsettled when coming to a stop using regenerative brakes. If you hit a small pothole or recessed manhole cover the rear of the vehicle feels like the rear suspension is jumping. I've taken it to the dealer and they noticed it and also it occurred on a new ioniq 5 they had on the lot also. Source: NHTSA ODI #11541676 · tap to collapse
No
Aug 29
Safety
Aug 29
Vehicle suspension in the rear feels unsettled when coming to a stop using regenerative brakes. If you hit a small pothole or recessed manhole cover the rear of the vehicle feels like the rear suspension is jumping. I've taken it to the dealer and they noticed it and also it occurred on a new ioniq 5 they had on the lot also. Source: NHTSA ODI #11541676 · tap to collapse
Safety
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car). Source: NHTSA ODI #11528266 · tap to collapse
No
Jun 21
Safety
Jun 21
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car). Source: NHTSA ODI #11528266 · tap to collapse
Safety
This is an electric vehicle that features âiPedalâ driving, what Hyundai refers to as one-pedal driving. The main safety issue is that when you decelerate using one pedal, which is a fairly aggressive deceleration, the brake lights do not come on unless you lift your foot entirely from the accelerator or apply the brake pedal (which one would rarely do in iPedal mode). Hyundai needs to rethink their concept of operations for how their brake lights should operate. People are at risk of getting rear-ended. I didnât realize this was how the vehicle operated until I was almost rear-ended today. Please push them to fix this issue. Source: NHTSA ODI #11527751 · tap to collapse
No
Jun 18
Safety
Jun 18
This is an electric vehicle that features âiPedalâ driving, what Hyundai refers to as one-pedal driving. The main safety issue is that when you decelerate using one pedal, which is a fairly aggressive deceleration, the brake lights do not come on unless you lift your foot entirely from the accelerator or apply the brake pedal (which one would rarely do in iPedal mode). Hyundai needs to rethink their concept of operations for how their brake lights should operate. People are at risk of getting rear-ended. I didnât realize this was how the vehicle operated until I was almost rear-ended today. Please push them to fix this issue. Source: NHTSA ODI #11527751 · tap to collapse
Safety
Accelerator failed to engage on two occasions. 5/18/2023: First while driving on highway at 70MPH. Car slowed down gradually and I pulled onto shoulder. 5/19/2023: Again the next day driving 35 MPH. Pulled off road onto private driveway. On both occasions I turned car off and back on and it resumed normally. Fortunately no accident or traffic problem. I brought car to the dealer (Country Hyundai Northampton) to be checked and they could not find a problem. Source: NHTSA ODI #11527596 · tap to collapse
No
Jun 17
Safety
Jun 17
Accelerator failed to engage on two occasions. 5/18/2023: First while driving on highway at 70MPH. Car slowed down gradually and I pulled onto shoulder. 5/19/2023: Again the next day driving 35 MPH. Pulled off road onto private driveway. On both occasions I turned car off and back on and it resumed normally. Fortunately no accident or traffic problem. I brought car to the dealer (Country Hyundai Northampton) to be checked and they could not find a problem. Source: NHTSA ODI #11527596 · tap to collapse
Safety
The IONIQ 5, like other electric vehicles, uses regenerative breaking. Regenerative breaking can be set at level 1, 2, 3, or i-pedal mode. This determines the strength in which the car will engage regenerative breaking automatically when the position of the accelerator petal is raised above the current speed. i-pedal mode is full one-pedal driving, allowing the driver to slow to a stop without use of the break pedal at all. At level 2, 3, or i-pedal, the car is capable of decelerating at a significant rate even when the driver is still pressing down on the pedal. For example, if you consider it as a percentage and take "foot off the pedal" as 0%, and "pedal pressed as far as it can go" as 100%, a driver could be traveling at 70 mph on the highway, with the pedal pressed at around 60%. The driver could then lift the pedal to only 30%, and the regenerative breaking would then slow the car to, say, 30 mph. This deceleration can be very strong when set to a high regen level. However, the break lights do not illuminate unless the driver takes their foot completely off of the accelerator. In i-pedal mode especially, it is possible to decelerate from highway speed to a near stop in only a matter of seconds, without the break lights ever activating. Other EV manufacturers illuminate the break lights based on the cars measured deceleration when using regenerative breaking, and do not have this issue. If the driver has driven other EVs in the past and prefers the one pedal driving mode, it is likely they will not even know that their break lights are not illuminating during heavy deceleration, creating a significant danger of being rear ended when driving in heavy traffic. Source: NHTSA ODI #11523937 · tap to collapse
No
May 25
Safety
May 25
The IONIQ 5, like other electric vehicles, uses regenerative breaking. Regenerative breaking can be set at level 1, 2, 3, or i-pedal mode. This determines the strength in which the car will engage regenerative breaking automatically when the position of the accelerator petal is raised above the current speed. i-pedal mode is full one-pedal driving, allowing the driver to slow to a stop without use of the break pedal at all. At level 2, 3, or i-pedal, the car is capable of decelerating at a significant rate even when the driver is still pressing down on the pedal. For example, if you consider it as a percentage and take "foot off the pedal" as 0%, and "pedal pressed as far as it can go" as 100%, a driver could be traveling at 70 mph on the highway, with the pedal pressed at around 60%. The driver could then lift the pedal to only 30%, and the regenerative breaking would then slow the car to, say, 30 mph. This deceleration can be very strong when set to a high regen level. However, the break lights do not illuminate unless the driver takes their foot completely off of the accelerator. In i-pedal mode especially, it is possible to decelerate from highway speed to a near stop in only a matter of seconds, without the break lights ever activating. Other EV manufacturers illuminate the break lights based on the cars measured deceleration when using regenerative breaking, and do not have this issue. If the driver has driven other EVs in the past and prefers the one pedal driving mode, it is likely they will not even know that their break lights are not illuminating during heavy deceleration, creating a significant danger of being rear ended when driving in heavy traffic. Source: NHTSA ODI #11523937 · tap to collapse
Safety
This vehicle's brake lights do not come on when using regenerative braking. The regenerative braking can bring this car to a complete stop fairly quickly and the brake lights should come on. Several near misses of people almost rear-ending me, and a few got mad enough that I feared a road rage incident. This after only owning the car for 2 weeks. Source: NHTSA ODI #11523849 · tap to collapse
No
May 24
Safety
May 24
This vehicle's brake lights do not come on when using regenerative braking. The regenerative braking can bring this car to a complete stop fairly quickly and the brake lights should come on. Several near misses of people almost rear-ending me, and a few got mad enough that I feared a road rage incident. This after only owning the car for 2 weeks. Source: NHTSA ODI #11523849 · tap to collapse
Safety
The brake lights do not come on when slowing down in i-Pedal mode unless you completely let go of the accelerator, representing a massive safety concern. The drivers behind you do not know you are slowing down even though your deceleration is quite sharp Source: NHTSA ODI #11523851 · tap to collapse
No
May 24
Safety
May 24
The brake lights do not come on when slowing down in i-Pedal mode unless you completely let go of the accelerator, representing a massive safety concern. The drivers behind you do not know you are slowing down even though your deceleration is quite sharp Source: NHTSA ODI #11523851 · tap to collapse
Safety
While driving on highway I got below messages âSafety Functions are limited radar block warning messageâ Warning message went away after 15 minutes but then âStop Vehicle Check Power Supplyâ warning message appeared and vehicle slowed on highway and stopped after 2 miles. Dealer replaced ICCU and Fuse that controls high voltage (charges 12v battery from main battery). Source: NHTSA ODI #11522378 · tap to collapse
No
May 15
Safety
May 15
While driving on highway I got below messages âSafety Functions are limited radar block warning messageâ Warning message went away after 15 minutes but then âStop Vehicle Check Power Supplyâ warning message appeared and vehicle slowed on highway and stopped after 2 miles. Dealer replaced ICCU and Fuse that controls high voltage (charges 12v battery from main battery). Source: NHTSA ODI #11522378 · tap to collapse
Safety
Windshields in the vehicle keep breaking with little to no reason. In 6 months of ownership we have fully replaced 3 windshields. Windshields provide a line of protection for the driver and passengers when the vehicle is being operated. Continuous breaking of a windshield indicates a bigger safety issue with the manufacturing of the car/glass. In one instance there was an audible screeching sound and the glass suddenly cracked for no reason. The windshield has been replaced and safety system recalibrated 2 times in 7 thousand miles ownership with the 3 appointment scheduled for completion in a week. Source: NHTSA ODI #11517184 · tap to collapse
No
Apr 14
Safety
Apr 14
Windshields in the vehicle keep breaking with little to no reason. In 6 months of ownership we have fully replaced 3 windshields. Windshields provide a line of protection for the driver and passengers when the vehicle is being operated. Continuous breaking of a windshield indicates a bigger safety issue with the manufacturing of the car/glass. In one instance there was an audible screeching sound and the glass suddenly cracked for no reason. The windshield has been replaced and safety system recalibrated 2 times in 7 thousand miles ownership with the 3 appointment scheduled for completion in a week. Source: NHTSA ODI #11517184 · tap to collapse
Safety
Hi! My vehicle went under a recall repair last month. Once completed, the acceleration significantly decreased in the ECO drive train mode. The other modes are working as before. I have been advised that this recall service was required by the NTSB. There are reports of this occurring on credible websites as well. I did report it to Hyundai, they didn't believe me. So, I am reporting this to you. Please fix my car! Source: NHTSA ODI #11514327 · tap to collapse
No
Mar 27
Safety
Mar 27
Hi! My vehicle went under a recall repair last month. Once completed, the acceleration significantly decreased in the ECO drive train mode. The other modes are working as before. I have been advised that this recall service was required by the NTSB. There are reports of this occurring on credible websites as well. I did report it to Hyundai, they didn't believe me. So, I am reporting this to you. Please fix my car! Source: NHTSA ODI #11514327 · tap to collapse
Safety
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue. Source: NHTSA ODI #11509793 · tap to collapse
No
Mar 1
Safety
Mar 1
The ioniq 5 has a one pedal driving mode, where the car will come to a complete stop without needing to press the brake pedal, similar to other EV's. In this mode, the gas pedal operates differently then in a conventional car - pressing the pedal approximately 1/3 of the way down represents neutral, where the car coasts. Pressing the pedal less then that - between 1/3 and not pressing it at all, applies braking power to the car, either through regenerative braking or the application of the physical brakes. The issue is, the brake lights on the rear of the vehicle do not light up when the gas pedal is depressed any amount. If you press the gas pedal as lightly as possible, the car will brake a fair amount but there is no warning to driver's behind that you are decelerating. I have twice been almost rear-ended, both times while slowing down in one pedal mode. I suspect the lack of brake lights until you take your foot fully off the gas pedal is a contributing factor. Other Ioniq 5 users have experienced the same issue. Source: NHTSA ODI #11509793 · tap to collapse
Safety
I parked the car end visited a store. Upon turning the car back on, the car freaked out and indicated that I needed to "Stop vehicle and check brake system." At the same time, the check engine light illuminated and the car entered limp home mode. CEL codes C164286 & C238001 appeared. The next day I brought the car to a Hyundai dealer who "fixed" the issue by removing a component that is unrelated to the braking and security systems and the car became drivable again for ~300 miles. I then went on two business trips and returned home. I drove the car and it again experienced the same error upon turning the car on. The braking system still functioned, but all electronic features were disabled by the car and braking involved a lot of force on the brake pedal to get the car to stop. For as long as I've owned the car, it has (infrequently) flashed the "Check automatic lane change system" when the car is turned on but the error goes away and doesn't return for weeks to months. The car is now back with the dealer who "fixed" the issue originally but their EV tech isn't always there to look at cars, even though the issue is not necessarily EV related as all cars (should) have brakes. Original incident: 9/8/2022, Second Occurrence: 9/30/2022 Source: NHTSA ODI #11487512 · tap to collapse
No
Oct 1
Safety
Oct 1
I parked the car end visited a store. Upon turning the car back on, the car freaked out and indicated that I needed to "Stop vehicle and check brake system." At the same time, the check engine light illuminated and the car entered limp home mode. CEL codes C164286 & C238001 appeared. The next day I brought the car to a Hyundai dealer who "fixed" the issue by removing a component that is unrelated to the braking and security systems and the car became drivable again for ~300 miles. I then went on two business trips and returned home. I drove the car and it again experienced the same error upon turning the car on. The braking system still functioned, but all electronic features were disabled by the car and braking involved a lot of force on the brake pedal to get the car to stop. For as long as I've owned the car, it has (infrequently) flashed the "Check automatic lane change system" when the car is turned on but the error goes away and doesn't return for weeks to months. The car is now back with the dealer who "fixed" the issue originally but their EV tech isn't always there to look at cars, even though the issue is not necessarily EV related as all cars (should) have brakes. Original incident: 9/8/2022, Second Occurrence: 9/30/2022 Source: NHTSA ODI #11487512 · tap to collapse
Safety
Vehicle parked and unattended. Shifter control unit failed and vehicle rolled away. Vehicle front damage. Source: NHTSA ODI #11475351 · tap to collapse
Yes
Jul 21
Safety
Jul 21
Vehicle parked and unattended. Shifter control unit failed and vehicle rolled away. Vehicle front damage. Source: NHTSA ODI #11475351 · tap to collapse
Crash involved
Safety
The contact owns a 2022 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 22V324000 (Parking Brake). The contact stated that while the vehicle was parked in a parking garage, the vehicle rolled away and crashed into a wall, causing damage to the front end. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 700. Source: NHTSA ODI #11471307 · tap to collapse
Yes
Jun 27
Safety
Jun 27
The contact owns a 2022 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 22V324000 (Parking Brake). The contact stated that while the vehicle was parked in a parking garage, the vehicle rolled away and crashed into a wall, causing damage to the front end. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 700. Source: NHTSA ODI #11471307 · tap to collapse
Crash involved
Safety
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving at 80 MPH and approaching a red light, the brake pedal was depressed however the brakes failed to respond. The contact engaged the emergency brakes to stop the vehicle but the vehicle would not stop causing the vehicle to rear-ended the vehicle in front of him and causing that vehicle to lose control and hit another vehicle. The contact was not injured and he was unsure if anyone else was injured. A police report was filed. The vehicle was towed to the dealer where the vehicle was diagnosed and the contact was unsure of the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 11,200. Source: NHTSA ODI #11471225 · tap to collapse
Yes
Jun 26
Safety
Jun 26
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving at 80 MPH and approaching a red light, the brake pedal was depressed however the brakes failed to respond. The contact engaged the emergency brakes to stop the vehicle but the vehicle would not stop causing the vehicle to rear-ended the vehicle in front of him and causing that vehicle to lose control and hit another vehicle. The contact was not injured and he was unsure if anyone else was injured. A police report was filed. The vehicle was towed to the dealer where the vehicle was diagnosed and the contact was unsure of the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 11,200. Source: NHTSA ODI #11471225 · tap to collapse
Crash involved
Safety
I started my car up right after charging on a rainy day at 2500 miles exactly and got 5 warnings. Check battery, lane assist warning, abs warning, parking brake warning, forward collision warning and bling spot collision avoidance warning lights were on. More or less all these systems triggered a fault. I tried turning it off and on to no luck. As I drove to the dealer my breaks became steadily lighter and lighter with the manual break even clicking at times. My breaking distance was doubled by the time that i got there. Other owners are seeing the same issue. It sounds quite similar to the Kona Electric recall (20V-748). My car is unsafe to drive. Source: NHTSA ODI #11460054 · tap to collapse
No
Apr 6
Safety
Apr 6
I started my car up right after charging on a rainy day at 2500 miles exactly and got 5 warnings. Check battery, lane assist warning, abs warning, parking brake warning, forward collision warning and bling spot collision avoidance warning lights were on. More or less all these systems triggered a fault. I tried turning it off and on to no luck. As I drove to the dealer my breaks became steadily lighter and lighter with the manual break even clicking at times. My breaking distance was doubled by the time that i got there. Other owners are seeing the same issue. It sounds quite similar to the Kona Electric recall (20V-748). My car is unsafe to drive. Source: NHTSA ODI #11460054 · tap to collapse
Battery
The 2022 ioniq 5 was bought used with 43k MI and within 2k miles of driving in 50-85F climate and 7kwh l2 charging I witnessed the orange check EV light flash while I was driving on the highway. I exited and powrr cycled the car and the EV light remained. The next morning the orange check EV light was gone. I went to the dealership for a diagnostic and they said they could not replicate the error code or had found any history of the error code coming up without proving to me or showing me any substantial evidence that they tested for anything at the Escondido Hyundai dealership in California. I escalated the issue with Hyundai corporate and was assigned a case manager that ultimately gave me the same answer that they could not replicate any codes and that I should take the car back and drive normally. After extensive research I found that the orange check ev light is a more dangerous sign than the red check ev light because it indicates that the ICCU unit is about to fail. Research shows that due to thermal stress the ICCU will inevitably fail after the orange check AV light comes on. Further research shows that Hyundai had officially stated a 1% failure rate for the ICCU unit in all of their EVs built on the e-gmp cars to date but some projections are at 10% failure rate or higher and that Hyundai Kia is downplaying the issue similarly to how they tried to do the same with the Theta 2 GDI engines that they had been sued and were responsible to pay over $300 or so million dollars as well as $24 million to a employee whistleblower a few years ago. I highly suggest that the nhtsa or other organizations that have the power to force Hyundai Kia to do the right thing so that no further lives are at risk from these ICCU units that have flawed designs that have not been fixed,only remedied via software update or replaced with refurbished units at the most with inevitable failure as thermal stress is experienced. Source: NHTSA ODI #11730459 · tap to collapse
No
Apr 9
Battery
Apr 9
The 2022 ioniq 5 was bought used with 43k MI and within 2k miles of driving in 50-85F climate and 7kwh l2 charging I witnessed the orange check EV light flash while I was driving on the highway. I exited and powrr cycled the car and the EV light remained. The next morning the orange check EV light was gone. I went to the dealership for a diagnostic and they said they could not replicate the error code or had found any history of the error code coming up without proving to me or showing me any substantial evidence that they tested for anything at the Escondido Hyundai dealership in California. I escalated the issue with Hyundai corporate and was assigned a case manager that ultimately gave me the same answer that they could not replicate any codes and that I should take the car back and drive normally. After extensive research I found that the orange check ev light is a more dangerous sign than the red check ev light because it indicates that the ICCU unit is about to fail. Research shows that due to thermal stress the ICCU will inevitably fail after the orange check AV light comes on. Further research shows that Hyundai had officially stated a 1% failure rate for the ICCU unit in all of their EVs built on the e-gmp cars to date but some projections are at 10% failure rate or higher and that Hyundai Kia is downplaying the issue similarly to how they tried to do the same with the Theta 2 GDI engines that they had been sued and were responsible to pay over $300 or so million dollars as well as $24 million to a employee whistleblower a few years ago. I highly suggest that the nhtsa or other organizations that have the power to force Hyundai Kia to do the right thing so that no further lives are at risk from these ICCU units that have flawed designs that have not been fixed,only remedied via software update or replaced with refurbished units at the most with inevitable failure as thermal stress is experienced. Source: NHTSA ODI #11730459 · tap to collapse
Battery
In summer 2025, the ICCU (Integrated Charging Control Unit) failed and was replaced under a Hyundai recall at no cost. On December 4, 2025, warning lights reappeared. College Park Hyundai diagnosed a faulty battery related to the prior ICCU failure. I paid out of pocket for a 12-volt battery replacement and additional maintenance, as the dealership claimed the battery was not covered. A âCheck Electric Vehicle Systemâ warning appeared immediately after I picked up the vehicle that same day. On December 5, 2025, I returned the vehicle to College Park Hyundai with 20,415 miles. They diagnosed a failed main EV drivetrain battery requiring warranty replacement. As of April 5, 2026, my vehicle has been at the dealership for 122 consecutive days with no repair completed, no replacement battery received, and no estimated completion date. Despite repeated follow-ups, I have received no meaningful updates on repair status or battery availability. I have been without my vehicle for four months with no resolution in sight. This extended delay represents a significant safety concern and an unacceptable failure of Hyundaiâs warranty obligations. Source: NHTSA ODI #11729307 · tap to collapse
No
Apr 4
Battery
Apr 4
In summer 2025, the ICCU (Integrated Charging Control Unit) failed and was replaced under a Hyundai recall at no cost. On December 4, 2025, warning lights reappeared. College Park Hyundai diagnosed a faulty battery related to the prior ICCU failure. I paid out of pocket for a 12-volt battery replacement and additional maintenance, as the dealership claimed the battery was not covered. A âCheck Electric Vehicle Systemâ warning appeared immediately after I picked up the vehicle that same day. On December 5, 2025, I returned the vehicle to College Park Hyundai with 20,415 miles. They diagnosed a failed main EV drivetrain battery requiring warranty replacement. As of April 5, 2026, my vehicle has been at the dealership for 122 consecutive days with no repair completed, no replacement battery received, and no estimated completion date. Despite repeated follow-ups, I have received no meaningful updates on repair status or battery availability. I have been without my vehicle for four months with no resolution in sight. This extended delay represents a significant safety concern and an unacceptable failure of Hyundaiâs warranty obligations. Source: NHTSA ODI #11729307 · tap to collapse
Battery
Upon starting the car, it made an audible "pop", and the dash indicated to check the 12V power supply and "low available power" with a turtle indicator, and an "EV!" warning lamp. The car struggled to accelerate out of the parking lot, and within a minute, the dash displayed a "power failure" message, and the car lost all ability to accelerate while on the road, forcing an emergency pull-over. The 12V system completely failed while waiting for a tow truck, complicating the already poorly-documented and complicated process of disengaging the vehicle's automatic parking break for loading onto the flatbed trailer. The dealership performed diagnostics and confirmed an ICCU failure. After waiting for parts and technician availability, the ICCU was replaced with part number 36400-1XAA0-AQQH "ICCU Assy" and returned to me 32 days later. Source: NHTSA ODI #11728749 · tap to collapse
No
Apr 1
Battery
Apr 1
Upon starting the car, it made an audible "pop", and the dash indicated to check the 12V power supply and "low available power" with a turtle indicator, and an "EV!" warning lamp. The car struggled to accelerate out of the parking lot, and within a minute, the dash displayed a "power failure" message, and the car lost all ability to accelerate while on the road, forcing an emergency pull-over. The 12V system completely failed while waiting for a tow truck, complicating the already poorly-documented and complicated process of disengaging the vehicle's automatic parking break for loading onto the flatbed trailer. The dealership performed diagnostics and confirmed an ICCU failure. After waiting for parts and technician availability, the ICCU was replaced with part number 36400-1XAA0-AQQH "ICCU Assy" and returned to me 32 days later. Source: NHTSA ODI #11728749 · tap to collapse
Battery
I am filing this complaint regarding Hyundai Motor America's failure to complete a vehicle repair in a timely manner on my 2022 Hyundai Ioniq 5 (VIN: [XXX] ), which has been at Hyundai of Leander, an authorized Hyundai service center in Leander, Texas, since September 2025 â more than six months â awaiting a replacement high-voltage battery. (Case No. XXX) I purchased this vehicle in September 2025 from Apple Sport Imports in [XXX] . The vehicle was sent immediately to Hyundai of Leander for an open repair and I never took full delivery. I was informed the replacement battery was initially allocated to a different dealership and a new order could not be placed until approximately January 2026. As of March 2026, Hyundai's own case manager confirmed in writing on March 30, 2026 only that they are working to determine the battery's arrival date with no confirmed completion date provided. Since November 2025, I have made 5 monthly payments of $513.92 totaling $2,569.60 on a vehicle I have never driven, with a sixth payment of $513.92 due in April 2026. I am also flagging a potential records discrepancy for NHTSA's awareness. When I checked my VIN on Hyundai's recall lookup website, Recall 272 â covering an ICCU software update, fuse replacement, and ICCU replacement on 2022-2024 MY IONIQ 5 vehicles â is listed as a Closed Campaign with a completion date of October 24, 2025. My vehicle was physically at Hyundai of Leander awaiting parts on that date and remains there today. I do not know whether this recall is related to the current open repair, but I am flagging the potential discrepancy for investigation. When I raised this with Hyundai of Leander's service department, I received no clear explanation. I am requesting that NHTSA investigate Hyundai Motor America's recall fulfillment practices and the accuracy of their recall completion records for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11727928 · tap to collapse
No
Mar 29
Battery
Mar 29
I am filing this complaint regarding Hyundai Motor America's failure to complete a vehicle repair in a timely manner on my 2022 Hyundai Ioniq 5 (VIN: [XXX] ), which has been at Hyundai of Leander, an authorized Hyundai service center in Leander, Texas, since September 2025 â more than six months â awaiting a replacement high-voltage battery. (Case No. XXX) I purchased this vehicle in September 2025 from Apple Sport Imports in [XXX] . The vehicle was sent immediately to Hyundai of Leander for an open repair and I never took full delivery. I was informed the replacement battery was initially allocated to a different dealership and a new order could not be placed until approximately January 2026. As of March 2026, Hyundai's own case manager confirmed in writing on March 30, 2026 only that they are working to determine the battery's arrival date with no confirmed completion date provided. Since November 2025, I have made 5 monthly payments of $513.92 totaling $2,569.60 on a vehicle I have never driven, with a sixth payment of $513.92 due in April 2026. I am also flagging a potential records discrepancy for NHTSA's awareness. When I checked my VIN on Hyundai's recall lookup website, Recall 272 â covering an ICCU software update, fuse replacement, and ICCU replacement on 2022-2024 MY IONIQ 5 vehicles â is listed as a Closed Campaign with a completion date of October 24, 2025. My vehicle was physically at Hyundai of Leander awaiting parts on that date and remains there today. I do not know whether this recall is related to the current open repair, but I am flagging the potential discrepancy for investigation. When I raised this with Hyundai of Leander's service department, I received no clear explanation. I am requesting that NHTSA investigate Hyundai Motor America's recall fulfillment practices and the accuracy of their recall completion records for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11727928 · tap to collapse
Battery
On January 19, 2026, the vehicle lost power while driving and required a tow to the local dealership. After inspection, the dealership determined that the ICCU was at fault and needed to be replaced. The ICCU part was backordered. The vehicle was inoperable for 6 weeks as we waited for the part to be available and installed. Source: NHTSA ODI #11727197 · tap to collapse
No
Mar 25
Battery
Mar 25
On January 19, 2026, the vehicle lost power while driving and required a tow to the local dealership. After inspection, the dealership determined that the ICCU was at fault and needed to be replaced. The ICCU part was backordered. The vehicle was inoperable for 6 weeks as we waited for the part to be available and installed. Source: NHTSA ODI #11727197 · tap to collapse
Battery
ICCU failure occurred while vehicle was operating at 30 MPH, after being charged the night prior and unplugged in the morning at 100% capacity. A sudden pop was heard, and the vehicle indicated that an electrical fault would require the vehicle to be shut down as soon as safely possible. The vehicle went into limp mode and would not exceed 25 MPH. Source: NHTSA ODI #11726962 · tap to collapse
No
Mar 24
Battery
Mar 24
ICCU failure occurred while vehicle was operating at 30 MPH, after being charged the night prior and unplugged in the morning at 100% capacity. A sudden pop was heard, and the vehicle indicated that an electrical fault would require the vehicle to be shut down as soon as safely possible. The vehicle went into limp mode and would not exceed 25 MPH. Source: NHTSA ODI #11726962 · tap to collapse
Battery
Car gave a "electrical error" message and would no longer charge at any charger. It slowly lost power and eventually stopped driving fully on the highway. The dealer says the ICCU is responsible. I inquired if this recall was not fixed already, they said it was but can still happen and the ICCU is not resolved truly, the software is just a temporary fix according to them. The vehicle will need a new ICCU. Source: NHTSA ODI #11726476 · tap to collapse
No
Mar 22
Battery
Mar 22
Car gave a "electrical error" message and would no longer charge at any charger. It slowly lost power and eventually stopped driving fully on the highway. The dealer says the ICCU is responsible. I inquired if this recall was not fixed already, they said it was but can still happen and the ICCU is not resolved truly, the software is just a temporary fix according to them. The vehicle will need a new ICCU. Source: NHTSA ODI #11726476 · tap to collapse
Battery
My ioniq 5 EV experienced an integrated charge control unit (ICCU) failure. A couple days prior to complete failure, we were unable to charge the vehicle using either level 1 or level 2 chargers. Our local Hyundai service center advised us that it was likely an ICCU failure and was unsafe to drive, due to the possibility of sudden loss of drivetrain power. The vehicle was towed to our local service center (CardinaleWay Hyundai El Monte in El Monte, California) and the ICCU completely failed after arriving at the service center. The vehicle is still at the service center and we have been advised that there is a nationwide shortage on replacement parts, with backorders of weeks to months. Source: NHTSA ODI #11725730 · tap to collapse
No
Mar 19
Battery
Mar 19
My ioniq 5 EV experienced an integrated charge control unit (ICCU) failure. A couple days prior to complete failure, we were unable to charge the vehicle using either level 1 or level 2 chargers. Our local Hyundai service center advised us that it was likely an ICCU failure and was unsafe to drive, due to the possibility of sudden loss of drivetrain power. The vehicle was towed to our local service center (CardinaleWay Hyundai El Monte in El Monte, California) and the ICCU completely failed after arriving at the service center. The vehicle is still at the service center and we have been advised that there is a nationwide shortage on replacement parts, with backorders of weeks to months. Source: NHTSA ODI #11725730 · tap to collapse
Battery
ICCU failure Source: NHTSA ODI #11725748 · tap to collapse
No
Mar 19
Battery
Mar 19
ICCU failure Source: NHTSA ODI #11725748 · tap to collapse
Battery
The ICCU has failed for the 2nd time in a year requiring lengthy repairs. The car cannot be driven with a faulty ICCU. The ICCU is responsible for converting AC power to DC for and stepping it up to 800 volts to charge the primary battery. It is also responsible for keeping the secondary 12 volt battery charged. Source: NHTSA ODI #11725450 · tap to collapse
No
Mar 18
Battery
Mar 18
The ICCU has failed for the 2nd time in a year requiring lengthy repairs. The car cannot be driven with a faulty ICCU. The ICCU is responsible for converting AC power to DC for and stepping it up to 800 volts to charge the primary battery. It is also responsible for keeping the secondary 12 volt battery charged. Source: NHTSA ODI #11725450 · tap to collapse
Battery
The ICCU failed while 300 miles from home. I was unable to charge the car with level 2 charging to get home. Luckily level 3 charging still worked. The ICCU breaking can also disrupt propulsion, so I'm lucky it didn't break to that degree while driving. The dealership ultimately replaced my ICCU. There were no warning signs. In fact, the car didn't even throw a code or error. It simply wouldn't charge. Source: NHTSA ODI #11725470 · tap to collapse
No
Mar 18
Battery
Mar 18
The ICCU failed while 300 miles from home. I was unable to charge the car with level 2 charging to get home. Luckily level 3 charging still worked. The ICCU breaking can also disrupt propulsion, so I'm lucky it didn't break to that degree while driving. The dealership ultimately replaced my ICCU. There were no warning signs. In fact, the car didn't even throw a code or error. It simply wouldn't charge. Source: NHTSA ODI #11725470 · tap to collapse
Battery
Iccu failure cause vehicle to lose power in the middle of the interstate, Hyundai has no solution for the ongoing problem Source: NHTSA ODI #11725015 · tap to collapse
No
Mar 16
Battery
Mar 16
Iccu failure cause vehicle to lose power in the middle of the interstate, Hyundai has no solution for the ongoing problem Source: NHTSA ODI #11725015 · tap to collapse
Battery
Car lost propulsion in the middle of the road and would drive over 20 MPH. ICCU failure, which nearly caused me to get into an accident. Source: NHTSA ODI #11725058 · tap to collapse
No
Mar 16
Battery
Mar 16
Car lost propulsion in the middle of the road and would drive over 20 MPH. ICCU failure, which nearly caused me to get into an accident. Source: NHTSA ODI #11725058 · tap to collapse
Battery
ICCU failure ICCU fuse popped, vehicle went into low power mode I was able to get it off the road into the county transfer station. I got it towed to a local auto shop as Hyundai roadside wasn't accepting tows due to weather. Hyundai towed the car to the dealership the next day. Source: NHTSA ODI #11724081 · tap to collapse
No
Mar 12
Battery
Mar 12
ICCU failure ICCU fuse popped, vehicle went into low power mode I was able to get it off the road into the county transfer station. I got it towed to a local auto shop as Hyundai roadside wasn't accepting tows due to weather. Hyundai towed the car to the dealership the next day. Source: NHTSA ODI #11724081 · tap to collapse
Showing top 50 of 386 complaints (sorted by severity, most recent first).
Full dataset available via NHTSA ODI search.
