Severity
Category
Description
Crash
Filed
Software
On 9/4/23, I encountered a serious malfunction with my Model Y. The issue in question involved the vehicle crashing into a wall on the top level of a parking structure while using the âSmart Summonâ feature in Teslaâs mobile app. The âSmart Summonâ feature allows you to use the Tesla app to retrieve the vehicle and have it move to your location (within 12 meters) while you are standing outside of the vehicle. This malfunction rendered the vehicle unsafe to drive and significantly affected its performance. I immediately contacted Tesla's customer support and was advised to take my vehicle to the nearest Tesla Service Center or certified repair service center. The Tesla Service Center located in West Covina, CA, performed a diagnostics inspection and technicians said that due to the âSmart Summonâ feature being a beta version, they do not take responsibility for the damage caused. I explained that the âSmart Summonâ feature was first released in 2016 and that itâs original feature design is for the vehicle to stop completely if it detects any objects in its path of travel. I also raised the question on what if it was our children or any other pedestrian that could have been injured. I would like to emphasize that my Model Y is only 1.4 year old, purchased in April 2022 and it has been meticulously maintained according to Tesla's recommended guidelines. It is perplexing and disheartening to learn that a significant malfunction, seemingly unrelated to any neglect or misuse on my part, would not be covered by Tesla's warranty. I understand that warranties have limitations, but I firmly believe that the malfunction I experienced falls well within the scope of what should be covered. This situation has placed an unexpected financial burden on me, as the estimated repair costs are substantial at almost $8,000. It also raises questions about the reliability and durability of Tesla vehicles. I kindly request your time and assistance in the matter. Source: NHTSA ODI #11546960 · tap to collapse
Yes
Sep 26
Software
Sep 26
On 9/4/23, I encountered a serious malfunction with my Model Y. The issue in question involved the vehicle crashing into a wall on the top level of a parking structure while using the âSmart Summonâ feature in Teslaâs mobile app. The âSmart Summonâ feature allows you to use the Tesla app to retrieve the vehicle and have it move to your location (within 12 meters) while you are standing outside of the vehicle. This malfunction rendered the vehicle unsafe to drive and significantly affected its performance. I immediately contacted Tesla's customer support and was advised to take my vehicle to the nearest Tesla Service Center or certified repair service center. The Tesla Service Center located in West Covina, CA, performed a diagnostics inspection and technicians said that due to the âSmart Summonâ feature being a beta version, they do not take responsibility for the damage caused. I explained that the âSmart Summonâ feature was first released in 2016 and that itâs original feature design is for the vehicle to stop completely if it detects any objects in its path of travel. I also raised the question on what if it was our children or any other pedestrian that could have been injured. I would like to emphasize that my Model Y is only 1.4 year old, purchased in April 2022 and it has been meticulously maintained according to Tesla's recommended guidelines. It is perplexing and disheartening to learn that a significant malfunction, seemingly unrelated to any neglect or misuse on my part, would not be covered by Tesla's warranty. I understand that warranties have limitations, but I firmly believe that the malfunction I experienced falls well within the scope of what should be covered. This situation has placed an unexpected financial burden on me, as the estimated repair costs are substantial at almost $8,000. It also raises questions about the reliability and durability of Tesla vehicles. I kindly request your time and assistance in the matter. Source: NHTSA ODI #11546960 · tap to collapse
Crash involved
Safety
As I was walking up to my Tesla Model Y I used the tesla app on my phone to open my read hatch. The door opened as I approached, when I got to the car, Some how the rear hatch closed without touching the car button or the app, striking me on the head hard, causing a contusion to the top of my head. I have video from the car showing the incident, but can not upload below due to file type restriction Source: NHTSA ODI #11527877 · tap to collapse
No
Jun 19
Safety
Jun 19
As I was walking up to my Tesla Model Y I used the tesla app on my phone to open my read hatch. The door opened as I approached, when I got to the car, Some how the rear hatch closed without touching the car button or the app, striking me on the head hard, causing a contusion to the top of my head. I have video from the car showing the incident, but can not upload below due to file type restriction Source: NHTSA ODI #11527877 · tap to collapse
Safety
Narrative November 18, 2022 At approximately 8:30 in the morning I was driving my new Tesla Model Y through the rolling hills of South Central Pennsylvania on I-70 heading to Breezewood in order to catch the Pennsylvania Turnpike West. Suddenly and without warning, the car began to break as hard as a car can brake without skidding. Almost like a full panic stop. The car must have stopped in four or five seconds from 60 miles an hour. I was in the left lane at the time and I tried to get over onto the shoulder but I was unable. The car came to a complete stop in the middle of the right lane. The car was in the center of the right lane and was completely locked up. I was unable to get it into neutral. I was unable to get it into a gear so I turned on the emergency flashers. Right behind me were three semis. The first one had to swerve to avoid me. The trailer almost flipped over into me. The semi behind him had to swerve to avoid me and thank God there were no cars in the left lane. The third semi had to take evasive action to get around me. I am grateful those three truck drivers were on the ball at that moment. After they went by, I got out of the car and ran up the hill to flag other trucks and cars to move into the left lane. The car had come to a stop on the other side of the top of a crest so cars and trucks didn't have much notice coming up on my car. Meanwhile, I called 911. I stood at the top of the crest for the better part of an hour and a half, maybe two hours waiting for the police to show, but they never did. I did receive some help from passersby who stopped to help and called 911 as well. After almost two hours, a road crew showed up to lay down flares. And finally a tow truck came to tow me to Crystal Lake PA. Almost 8 hours later I finally got my car into a Tesla dealer in Mechanicsburg PA. When I got there [XXX] the service manager told me they did a preliminary diagnostic and determined that the computer chip in the car was defective. The dealer l INFORMATION Redacted PURSUANT TO THE FREEDOM Source: NHTSA ODI #11495256 · tap to collapse
No
Nov 28
Safety
Nov 28
Narrative November 18, 2022 At approximately 8:30 in the morning I was driving my new Tesla Model Y through the rolling hills of South Central Pennsylvania on I-70 heading to Breezewood in order to catch the Pennsylvania Turnpike West. Suddenly and without warning, the car began to break as hard as a car can brake without skidding. Almost like a full panic stop. The car must have stopped in four or five seconds from 60 miles an hour. I was in the left lane at the time and I tried to get over onto the shoulder but I was unable. The car came to a complete stop in the middle of the right lane. The car was in the center of the right lane and was completely locked up. I was unable to get it into neutral. I was unable to get it into a gear so I turned on the emergency flashers. Right behind me were three semis. The first one had to swerve to avoid me. The trailer almost flipped over into me. The semi behind him had to swerve to avoid me and thank God there were no cars in the left lane. The third semi had to take evasive action to get around me. I am grateful those three truck drivers were on the ball at that moment. After they went by, I got out of the car and ran up the hill to flag other trucks and cars to move into the left lane. The car had come to a stop on the other side of the top of a crest so cars and trucks didn't have much notice coming up on my car. Meanwhile, I called 911. I stood at the top of the crest for the better part of an hour and a half, maybe two hours waiting for the police to show, but they never did. I did receive some help from passersby who stopped to help and called 911 as well. After almost two hours, a road crew showed up to lay down flares. And finally a tow truck came to tow me to Crystal Lake PA. Almost 8 hours later I finally got my car into a Tesla dealer in Mechanicsburg PA. When I got there [XXX] the service manager told me they did a preliminary diagnostic and determined that the computer chip in the car was defective. The dealer l INFORMATION Redacted PURSUANT TO THE FREEDOM Source: NHTSA ODI #11495256 · tap to collapse
Safety
Was stopped at a light and the car rapidly accelerate on its own hitting the car in front of me. The air bags didn't deploy. I stepped on the break pedal but the car continued to accelerate, I have informed Tesla and opened a service ticket. A police report was filed for the resulting accident involving 2 other cars. I have also had instances in the recent past where while driving on the highway the car has rapidly slowed down / applied the breaks for now obvious reason. The phantom breaking issue reported by many. Source: NHTSA ODI #11484648 · tap to collapse
Yes
Sep 14
Safety
Sep 14
Was stopped at a light and the car rapidly accelerate on its own hitting the car in front of me. The air bags didn't deploy. I stepped on the break pedal but the car continued to accelerate, I have informed Tesla and opened a service ticket. A police report was filed for the resulting accident involving 2 other cars. I have also had instances in the recent past where while driving on the highway the car has rapidly slowed down / applied the breaks for now obvious reason. The phantom breaking issue reported by many. Source: NHTSA ODI #11484648 · tap to collapse
Crash involved
Safety
Child opened door to exit vehicle. Finger was resting near window. Window retracted as door opened and took child's finger with it. Child's finger was trapped and smashed between glass and door. Finger was able to be removed with injury to finger. Window did not pop back up when door was closed in an effort go release the finger. Source: NHTSA ODI #11466385 · tap to collapse
No
May 26
Safety
May 26
Child opened door to exit vehicle. Finger was resting near window. Window retracted as door opened and took child's finger with it. Child's finger was trapped and smashed between glass and door. Finger was able to be removed with injury to finger. Window did not pop back up when door was closed in an effort go release the finger. Source: NHTSA ODI #11466385 · tap to collapse
Safety
Tesla Y has a special setting for carwashes, that driver has to enable, which puts the car in neutral, closses all the windows and plus some more. Unfortunately system failed; car accelerated on its own and I hit a car in front of me, so it failed the second time and car didn't stop on its own to avoid collision. I called Tesla and this incident is under their investigation. Source: NHTSA ODI #11457206 · tap to collapse
Yes
Mar 16
Safety
Mar 16
Tesla Y has a special setting for carwashes, that driver has to enable, which puts the car in neutral, closses all the windows and plus some more. Unfortunately system failed; car accelerated on its own and I hit a car in front of me, so it failed the second time and car didn't stop on its own to avoid collision. I called Tesla and this incident is under their investigation. Source: NHTSA ODI #11457206 · tap to collapse
Crash involved
Safety
The driver reported while slowly turning right into a parking stall, the vehicle accelerated and collided into a building despite efforts to stop the vehicle. The driver stated she was applying the brakes as the vehicle accelerated. Source: NHTSA ODI #11452890 · tap to collapse
Yes
Feb 17
Safety
Feb 17
The driver reported while slowly turning right into a parking stall, the vehicle accelerated and collided into a building despite efforts to stop the vehicle. The driver stated she was applying the brakes as the vehicle accelerated. Source: NHTSA ODI #11452890 · tap to collapse
Crash involved
Safety
The contact stated that they rented a 2022 Tesla Model Y. The contact stated that the vehicle was supervised in autonomous mode when it suddenly turned left while driving at approximately 45 MPH, causing it to hit an electrical box nearby. The vehicle then steered itself back onto the road and shortly after, turned off the road towards the right and crashed into a tree, where it came to a stop. There were no warnings or notifications that were displayed during the incident. The air bags did deploy. The vehicle did not allow the driver to correct the direction of the vehicle or disable the autonomous mode setting. The vehicle had caught on fire. The contact and the other passenger, sitting in the front passenger seat of the vehicle at the time, were able to exit the vehicle. The fire department was called and extinguished the fire. The police department was contacted, and a police report was filed. The vehicle was towed and totaled. The contact received a broken left wrist, a sprained right foot, and seat belt bruising to their lower stomach and chest area. The passenger in the vehicle received seat belt bruising. Medical attention was needed. The contact rented the vehicle through Turo and informed the person they had rented from. The contact was not sure if the incident was reported to the dealer or manufacturer by the owner. The contact stated their attorney contacted the manufacturer and informed them of the incident in an attempt to retrieve data information from the vehicle at the time of the incident. The failure mileage was unknown. Source: NHTSA ODI #11730107 · tap to collapse
Yes
Apr 8
Safety
Apr 8
The contact stated that they rented a 2022 Tesla Model Y. The contact stated that the vehicle was supervised in autonomous mode when it suddenly turned left while driving at approximately 45 MPH, causing it to hit an electrical box nearby. The vehicle then steered itself back onto the road and shortly after, turned off the road towards the right and crashed into a tree, where it came to a stop. There were no warnings or notifications that were displayed during the incident. The air bags did deploy. The vehicle did not allow the driver to correct the direction of the vehicle or disable the autonomous mode setting. The vehicle had caught on fire. The contact and the other passenger, sitting in the front passenger seat of the vehicle at the time, were able to exit the vehicle. The fire department was called and extinguished the fire. The police department was contacted, and a police report was filed. The vehicle was towed and totaled. The contact received a broken left wrist, a sprained right foot, and seat belt bruising to their lower stomach and chest area. The passenger in the vehicle received seat belt bruising. Medical attention was needed. The contact rented the vehicle through Turo and informed the person they had rented from. The contact was not sure if the incident was reported to the dealer or manufacturer by the owner. The contact stated their attorney contacted the manufacturer and informed them of the incident in an attempt to retrieve data information from the vehicle at the time of the incident. The failure mileage was unknown. Source: NHTSA ODI #11730107 · tap to collapse
Crash involved
Safety
Following a 25-day repair at a certified collision center due to an earlier accident, the vehicle's Full Self-Driving (FSD) and Active Safety Systems began failing. The vehicle repeatedly failed to keep speed and failed to stay centered in the lane. On March 25, 2026, while traveling at low speed on a public roadway with FSD actively engaged, the system failed to maintain a stable path and incorrectly steered the vehicle into a curb, causing property damage to the wheel. This failure put my safety and the safety of surrounding traffic at risk by executing an unpredictable steering maneuver that the active safety systems failed to prevent. The vehicle was taken to the manufacturer's service center twice with this specific complaint prior to the curb strike. The service center investigated and officially concluded that this was not a software issue, stating that they could do nothing else. They deferred the resolution back to the collision shop, citing likely camera/sensor physical misalignment from the 25-day body repair. The collision shop is now refusing to review the vehicle or inspect the hardware, claiming lack of visible exterior damage despite the internal service team stating this is a latent hardware alignment defect. The vehicle is currently in the same failing condition and available for inspection upon request. No warning lamps or error messages appeared on the screen prior to the failure or the curb strike. The symptom of unpredictable lane tracking first appeared immediately upon receiving the vehicle back from the collision repair earlier this year. Note: I have a formal data privacy request pending with Tesla to pull the exact chat logs showing their refusal to service this hardware defect. I will provide these to the investigator upon follow-up. Source: NHTSA ODI #11728249 · tap to collapse
Yes
Mar 30
Safety
Mar 30
Following a 25-day repair at a certified collision center due to an earlier accident, the vehicle's Full Self-Driving (FSD) and Active Safety Systems began failing. The vehicle repeatedly failed to keep speed and failed to stay centered in the lane. On March 25, 2026, while traveling at low speed on a public roadway with FSD actively engaged, the system failed to maintain a stable path and incorrectly steered the vehicle into a curb, causing property damage to the wheel. This failure put my safety and the safety of surrounding traffic at risk by executing an unpredictable steering maneuver that the active safety systems failed to prevent. The vehicle was taken to the manufacturer's service center twice with this specific complaint prior to the curb strike. The service center investigated and officially concluded that this was not a software issue, stating that they could do nothing else. They deferred the resolution back to the collision shop, citing likely camera/sensor physical misalignment from the 25-day body repair. The collision shop is now refusing to review the vehicle or inspect the hardware, claiming lack of visible exterior damage despite the internal service team stating this is a latent hardware alignment defect. The vehicle is currently in the same failing condition and available for inspection upon request. No warning lamps or error messages appeared on the screen prior to the failure or the curb strike. The symptom of unpredictable lane tracking first appeared immediately upon receiving the vehicle back from the collision repair earlier this year. Note: I have a formal data privacy request pending with Tesla to pull the exact chat logs showing their refusal to service this hardware defect. I will provide these to the investigator upon follow-up. Source: NHTSA ODI #11728249 · tap to collapse
Crash involved
Safety
On January 12, 2026, I was involved in a multi-vehicle collision on I-4 West near US-27 Off Ramp in Polk County, Florida. My vehicle was struck on the left rear quarter panel causing me to lose control, hit a second vehicle, and travel off the road to the hazard lane. The vehicle was declared a total loss by the insurance company. Despite the severity of the impact, none of the airbags deployed. The Florida state crash report confirms airbags were marked as Not Deployed. The vehicle is currently at a salvage yard and is available for inspection. No warning lamps related to the airbag system were present prior to the crash. The failure of the airbag system to deploy in a total loss collision put the driver at significant risk of serious injury.â Source: NHTSA ODI #11727855 · tap to collapse
Yes
Mar 29
Safety
Mar 29
On January 12, 2026, I was involved in a multi-vehicle collision on I-4 West near US-27 Off Ramp in Polk County, Florida. My vehicle was struck on the left rear quarter panel causing me to lose control, hit a second vehicle, and travel off the road to the hazard lane. The vehicle was declared a total loss by the insurance company. Despite the severity of the impact, none of the airbags deployed. The Florida state crash report confirms airbags were marked as Not Deployed. The vehicle is currently at a salvage yard and is available for inspection. No warning lamps related to the airbag system were present prior to the crash. The failure of the airbag system to deploy in a total loss collision put the driver at significant risk of serious injury.â Source: NHTSA ODI #11727855 · tap to collapse
Crash involved
Safety
The contact owns a 2022 Tesla Model Y. The contact stated that the steering wheel material had been unraveling. The contact received notification of TSB Number: SB2332003. A Tesla Service Center was contacted via the Mobile App Chat feature, and informed the contact that the vehicle would be repaired at the owner's expense because the warranty had expired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. Source: NHTSA ODI #11725190 · tap to collapse
No
Mar 17
Safety
Mar 17
The contact owns a 2022 Tesla Model Y. The contact stated that the steering wheel material had been unraveling. The contact received notification of TSB Number: SB2332003. A Tesla Service Center was contacted via the Mobile App Chat feature, and informed the contact that the vehicle would be repaired at the owner's expense because the warranty had expired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. Source: NHTSA ODI #11725190 · tap to collapse
Safety
The vehicle was delivered with a critical safety defect in the braking system and inoperable safety software (GPS/FSD/Navigation). Upon further inspection by the dealer's own technician, it was confirmed that the vehicle had 'EXTREMELY POOR BRAKE FEEL' and 'EXTREME RUST BUILD UP' on all pads and rotors, which violated Teslaâs 6mm minimum safety standard for used vehicles. Additionally, a physically damaged windshield harness caused the failure of GPS and FSD features. These defects posed a significant safety risk to myself and my family during operation. The dealer has documented and confirmed these safety issues but is now refusing a buyback and is retaliating with storage fees for my rejection of the unsafe product. No warning lights appeared prior to the technician's discovery of the brake defects. Source: NHTSA ODI #11724003 · tap to collapse
No
Mar 11
Safety
Mar 11
The vehicle was delivered with a critical safety defect in the braking system and inoperable safety software (GPS/FSD/Navigation). Upon further inspection by the dealer's own technician, it was confirmed that the vehicle had 'EXTREMELY POOR BRAKE FEEL' and 'EXTREME RUST BUILD UP' on all pads and rotors, which violated Teslaâs 6mm minimum safety standard for used vehicles. Additionally, a physically damaged windshield harness caused the failure of GPS and FSD features. These defects posed a significant safety risk to myself and my family during operation. The dealer has documented and confirmed these safety issues but is now refusing a buyback and is retaliating with storage fees for my rejection of the unsafe product. No warning lights appeared prior to the technician's discovery of the brake defects. Source: NHTSA ODI #11724003 · tap to collapse
Safety
On January 9th my wife got into an accident in our 2022 Tesla Model Y vehicle. She reported that as she was backing out of a prking spot in a strip mall, the vrhicle suddenly accelerated backward involuntarely which resulted in colliding with a vehicle which was approaching from the rear side. My wife reported the speed was so violent that she felt dizziness. When she took the car bto the Tesla shop for repair by the insurance, the Tesla repair people discounted her reporting and did not do any follow-up to investigate the issue. Note the onboard camera recorded the swift movement of the vehicle and I will try to upload it. We have read that such problem was looked into by the NTHSA in the past and that it is being revisited again. Note that that Tesla has determined the vehicle as being totalled and has kept it at their shop. Please let us know your thoughts on this matter so if this is a serious problem that it can be addressed so it won't happen to others. My wif was lucky she didn't get hurt and also she didn''t heart others. Please note I am currently traveling out of the country and will be be back in the US on March 12, 2026. You can contact me via my email or I will be available for phone conversation on the indicated date. Also please note I could not upload the recording of the on board camera because of the format incompatibility. THe phone number included is my wife's and please feel free to contact her. Source: NHTSA ODI #11719082 · tap to collapse
No
Feb 18
Safety
Feb 18
On January 9th my wife got into an accident in our 2022 Tesla Model Y vehicle. She reported that as she was backing out of a prking spot in a strip mall, the vrhicle suddenly accelerated backward involuntarely which resulted in colliding with a vehicle which was approaching from the rear side. My wife reported the speed was so violent that she felt dizziness. When she took the car bto the Tesla shop for repair by the insurance, the Tesla repair people discounted her reporting and did not do any follow-up to investigate the issue. Note the onboard camera recorded the swift movement of the vehicle and I will try to upload it. We have read that such problem was looked into by the NTHSA in the past and that it is being revisited again. Note that that Tesla has determined the vehicle as being totalled and has kept it at their shop. Please let us know your thoughts on this matter so if this is a serious problem that it can be addressed so it won't happen to others. My wif was lucky she didn't get hurt and also she didn''t heart others. Please note I am currently traveling out of the country and will be be back in the US on March 12, 2026. You can contact me via my email or I will be available for phone conversation on the indicated date. Also please note I could not upload the recording of the on board camera because of the format incompatibility. THe phone number included is my wife's and please feel free to contact her. Source: NHTSA ODI #11719082 · tap to collapse
Safety
While driving, the front left brake caliper detached, causing immediate damage to the wheel and a tire blowout. There was no recent brake, wheel, or suspension service (over two years). Tesla is repairing the vehicle for an estimated $2,336.41 but did not clearly identify root cause. This was a sudden brake system failure that could have resulted in loss of control. I am reporting this as a potential safety defect. Source: NHTSA ODI #11716035 · tap to collapse
No
Feb 4
Safety
Feb 4
While driving, the front left brake caliper detached, causing immediate damage to the wheel and a tire blowout. There was no recent brake, wheel, or suspension service (over two years). Tesla is repairing the vehicle for an estimated $2,336.41 but did not clearly identify root cause. This was a sudden brake system failure that could have resulted in loss of control. I am reporting this as a potential safety defect. Source: NHTSA ODI #11716035 · tap to collapse
Safety
While using cruise control at highway speed, the car suddenly slams on the breaks causing major panic. Oversteering onto incoming traffic and cars following are affected slamming on their breaks to avoid contact. Have contacted Tesla Service Center multiple times addressing the problem (Phantom breaking problem). What they keep on telling me is that there is no fix to the problem at this time. The cruise control intermittently turns off and on by itself with no warning or obstruction. No lamps warning or messages prior to failure. My Tesla 2022 Model Y (Performance) has been inspected at the Tesla Service Center many times, but to no avail problem still exists. Source: NHTSA ODI #11710067 · tap to collapse
No
Jan 9
Safety
Jan 9
While using cruise control at highway speed, the car suddenly slams on the breaks causing major panic. Oversteering onto incoming traffic and cars following are affected slamming on their breaks to avoid contact. Have contacted Tesla Service Center multiple times addressing the problem (Phantom breaking problem). What they keep on telling me is that there is no fix to the problem at this time. The cruise control intermittently turns off and on by itself with no warning or obstruction. No lamps warning or messages prior to failure. My Tesla 2022 Model Y (Performance) has been inspected at the Tesla Service Center many times, but to no avail problem still exists. Source: NHTSA ODI #11710067 · tap to collapse
Safety
In 9/2025 I noticed that the vehicle software was defaulting to a speed limit of 55 mph. I noticed that when in any form of autopilot and FSD it would accelerate to that speed. This happens in any situation before the car encounters a sign or an area that it's internal map corrects it, which is not common outside of major routes in Idaho. This includes paved marked roads, graded roads, single track dirt roads, my driveway and garage. Sometimes the car controls it's speed consistent with conditions, sometimes not. It can happen unexpectedly, and that's the issue. Where I have learned this is a problem, I of course turn off the AP or FSD and drive myself, however, if I am in driver assist mode and things are going well and the speed limit in the vehicle changes suddenly to the default 55 mph, it can take a moment for me to react. In October 2025 I reported this to my Tesla Service center as well as Tesla's over the air and on line email reporting options (from which I got no response). The service center entered a ticket directly with Tesla, and told me that that Tesla was aware. The explanation that came back was that it was due to a mapping update for the internal map of the car. They said it was the result of Google Maps setting the default speed limit in Idaho, which is where I live, to 55 and that this was due to a September 2025 update. They said it might be corrected with the next update, which has not occurred at this point (January 2026). This speeding behavior can happen suddenly and unexpectedly and seemingly randomly, and has the potential to injure pedestrians, the driver, and property, not to mention that it is also exceeding by far the legal speed limit. Drivers from other areas that may not be aware of the issue are likely to be caught unaware. There is absolutely no reason for the default speed to be 55, ever. It's unsafe, and unnecessary. It is rare to see a speed limit of 55 at all in Idaho. Most of the roads are above or below that speed limit. Source: NHTSA ODI #11710071 · tap to collapse
No
Jan 9
Safety
Jan 9
In 9/2025 I noticed that the vehicle software was defaulting to a speed limit of 55 mph. I noticed that when in any form of autopilot and FSD it would accelerate to that speed. This happens in any situation before the car encounters a sign or an area that it's internal map corrects it, which is not common outside of major routes in Idaho. This includes paved marked roads, graded roads, single track dirt roads, my driveway and garage. Sometimes the car controls it's speed consistent with conditions, sometimes not. It can happen unexpectedly, and that's the issue. Where I have learned this is a problem, I of course turn off the AP or FSD and drive myself, however, if I am in driver assist mode and things are going well and the speed limit in the vehicle changes suddenly to the default 55 mph, it can take a moment for me to react. In October 2025 I reported this to my Tesla Service center as well as Tesla's over the air and on line email reporting options (from which I got no response). The service center entered a ticket directly with Tesla, and told me that that Tesla was aware. The explanation that came back was that it was due to a mapping update for the internal map of the car. They said it was the result of Google Maps setting the default speed limit in Idaho, which is where I live, to 55 and that this was due to a September 2025 update. They said it might be corrected with the next update, which has not occurred at this point (January 2026). This speeding behavior can happen suddenly and unexpectedly and seemingly randomly, and has the potential to injure pedestrians, the driver, and property, not to mention that it is also exceeding by far the legal speed limit. Drivers from other areas that may not be aware of the issue are likely to be caught unaware. There is absolutely no reason for the default speed to be 55, ever. It's unsafe, and unnecessary. It is rare to see a speed limit of 55 at all in Idaho. Most of the roads are above or below that speed limit. Source: NHTSA ODI #11710071 · tap to collapse
Safety
1. Incident Description (FSD Failure) "While operating the vehicle using FSD (Supervised) on December 30, 2025, at approximately [Time], the vehicle failed to detect and completely ran through a red light/stop light at the intersection of [Street Name] and [Cross Street]. I had to take over the vehicle to avoid a potential collision. The system did not provide a warning or attempt to brake for the traffic signal." 2. Control Failure (Sliding/Steering) "Under low-speed conditions (approximately 13 mph), the vehicle suffered an uncontrolled loss of traction and directional stability. The Traction Control System (TCS) failed to intervene or stabilize the car. I was forced to perform a manual steering intervention to correct the slide and maintain my lane. This occurred at [Location/Address]." 3. Hardware/Exit Concern (Door) "The vehicle has a mechanical defect in the [Front/Rear] door. It requires excessive physical force (hard slamming) to latch properly. I am concerned that in an emergency, the door may fail to open or close correctly, posing a safety risk to passengers." 4. Summary of Risk "I no longer feel safe operating this vehicle. The combination of an autonomous driving system that ignores traffic signals and a stability system that fails at school-zone speeds makes this vehicle a life-threatening hazard to myself and others on the road." Source: NHTSA ODI #11707756 · tap to collapse
No
Dec 29
Safety
Dec 29
1. Incident Description (FSD Failure) "While operating the vehicle using FSD (Supervised) on December 30, 2025, at approximately [Time], the vehicle failed to detect and completely ran through a red light/stop light at the intersection of [Street Name] and [Cross Street]. I had to take over the vehicle to avoid a potential collision. The system did not provide a warning or attempt to brake for the traffic signal." 2. Control Failure (Sliding/Steering) "Under low-speed conditions (approximately 13 mph), the vehicle suffered an uncontrolled loss of traction and directional stability. The Traction Control System (TCS) failed to intervene or stabilize the car. I was forced to perform a manual steering intervention to correct the slide and maintain my lane. This occurred at [Location/Address]." 3. Hardware/Exit Concern (Door) "The vehicle has a mechanical defect in the [Front/Rear] door. It requires excessive physical force (hard slamming) to latch properly. I am concerned that in an emergency, the door may fail to open or close correctly, posing a safety risk to passengers." 4. Summary of Risk "I no longer feel safe operating this vehicle. The combination of an autonomous driving system that ignores traffic signals and a stability system that fails at school-zone speeds makes this vehicle a life-threatening hazard to myself and others on the road." Source: NHTSA ODI #11707756 · tap to collapse
Safety
Full Self Driving caused my Tesla to enter an intersection while the light was red. The FSD stopped at the red light on Monday Dec. 22. 2025 at 9:37 am. After a few moments is began to drive from the correct stop and enter the intersection while the traffic light was red. I had to manually take control to prevent it from continuing thru. Source: NHTSA ODI #11707004 · tap to collapse
No
Dec 24
Safety
Dec 24
Full Self Driving caused my Tesla to enter an intersection while the light was red. The FSD stopped at the red light on Monday Dec. 22. 2025 at 9:37 am. After a few moments is began to drive from the correct stop and enter the intersection while the traffic light was red. I had to manually take control to prevent it from continuing thru. Source: NHTSA ODI #11707004 · tap to collapse
Safety
Vehicle: 2022 Tesla Model Y VIN: [XXX] Mileage: 85,000 Complaint Description (Copy & Paste): I am filing this complaint due to serious and ongoing safety-related defects with my 2022 Tesla Model Y that remain unresolved despite multiple service visits. The vehicle experiences shuddering and vibration during regenerative braking, especially when driving downhill. In addition, the braking behavior is unpredictable, which compromises vehicle control and creates a risk of loss of control while driving. These issues occur during normal driving conditions and present a significant safety hazard to myself, my passengers, and other road users. I have taken the vehicle to Tesla for service three separate times for this issue. Despite these visits, the Tesla service department has stated they are unable to fix the problem, and the safety concern remains unresolved. Iâm being having this issues since I bought the car new. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11706215 · tap to collapse
No
Dec 18
Safety
Dec 18
Vehicle: 2022 Tesla Model Y VIN: [XXX] Mileage: 85,000 Complaint Description (Copy & Paste): I am filing this complaint due to serious and ongoing safety-related defects with my 2022 Tesla Model Y that remain unresolved despite multiple service visits. The vehicle experiences shuddering and vibration during regenerative braking, especially when driving downhill. In addition, the braking behavior is unpredictable, which compromises vehicle control and creates a risk of loss of control while driving. These issues occur during normal driving conditions and present a significant safety hazard to myself, my passengers, and other road users. I have taken the vehicle to Tesla for service three separate times for this issue. Despite these visits, the Tesla service department has stated they are unable to fix the problem, and the safety concern remains unresolved. Iâm being having this issues since I bought the car new. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11706215 · tap to collapse
Safety
On [XXX], while using Full Self-Driving (FSD) to drive to a hospital in Oak Park, Illinois, the vehicle experienced sudden unintended acceleration during the disengagement of FSD. As the vehicle approached the hospital area, I initiated disengagement of FSD to manually enter the parking area. Duringâor immediately afterâthe disengagement, the vehicle suddenly accelerated at full power without warning, causing an immediate loss of control and a collision with a nearby fixed structure. No system warnings or alerts were issued prior to the event, and the acceleration was so abrupt that manual intervention was not possible. This occurred in a low-speed, street-level environment where no acceleration was intended or expected and does not correspond to any normal driver input. Based on review of preliminary incident data provided by Tesla, there appear to be irregularities during the FSD-to-manual control transition, including missing or invalid input values, gaps in accelerator/brake/steering signals, and speed readings inconsistent with the crash severity. These indicators suggest potential instability in the real-time control system during disengagement. This report is submitted due to concern that sudden unintended acceleration during FSD disengagement may represent a safety defect with potential risk to drivers and the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11705556 · tap to collapse
Yes
Dec 16
Safety
Dec 16
On [XXX], while using Full Self-Driving (FSD) to drive to a hospital in Oak Park, Illinois, the vehicle experienced sudden unintended acceleration during the disengagement of FSD. As the vehicle approached the hospital area, I initiated disengagement of FSD to manually enter the parking area. Duringâor immediately afterâthe disengagement, the vehicle suddenly accelerated at full power without warning, causing an immediate loss of control and a collision with a nearby fixed structure. No system warnings or alerts were issued prior to the event, and the acceleration was so abrupt that manual intervention was not possible. This occurred in a low-speed, street-level environment where no acceleration was intended or expected and does not correspond to any normal driver input. Based on review of preliminary incident data provided by Tesla, there appear to be irregularities during the FSD-to-manual control transition, including missing or invalid input values, gaps in accelerator/brake/steering signals, and speed readings inconsistent with the crash severity. These indicators suggest potential instability in the real-time control system during disengagement. This report is submitted due to concern that sudden unintended acceleration during FSD disengagement may represent a safety defect with potential risk to drivers and the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11705556 · tap to collapse
Crash involved
Safety
The seat belt buckle not latching and keep popped out while driving Source: NHTSA ODI #11704291 · tap to collapse
No
Dec 9
Safety
Dec 9
The seat belt buckle not latching and keep popped out while driving Source: NHTSA ODI #11704291 · tap to collapse
Safety
On October 13th 2025, while driving, I began to hear a clunking and rattling sound from the front left wheel area when braking. Concerned for my safety, I brought the vehicle to a local independent brake specialist for inspection. Their technician found that one of the two bolts securing the brake caliper was completely missing, and the remaining bolt was approximately halfway backed out. The shop explained that this condition presented an immediate risk of caliper detachment and total brake failure, potentially leading to serious injury or death. After both bolts were replaced and properly torqued, the brake noise that Tesla had previously attributed to âpad burnishingâ disappeared entirely. This indicates that the squeaking and vibration symptoms Tesla dismissed were, in fact, caused by an improperly secured caliperâa direct safety issue, not a normal wear condition. I notified Tesla legal of this problem (via certified mail) on October 13 2025 and requested a response within 14 days. I have received no such response, nor have I been contacted for further investigation into this dangerous situation with my vehicle. Source: NHTSA ODI #11699010 · tap to collapse
No
Nov 11
Safety
Nov 11
On October 13th 2025, while driving, I began to hear a clunking and rattling sound from the front left wheel area when braking. Concerned for my safety, I brought the vehicle to a local independent brake specialist for inspection. Their technician found that one of the two bolts securing the brake caliper was completely missing, and the remaining bolt was approximately halfway backed out. The shop explained that this condition presented an immediate risk of caliper detachment and total brake failure, potentially leading to serious injury or death. After both bolts were replaced and properly torqued, the brake noise that Tesla had previously attributed to âpad burnishingâ disappeared entirely. This indicates that the squeaking and vibration symptoms Tesla dismissed were, in fact, caused by an improperly secured caliperâa direct safety issue, not a normal wear condition. I notified Tesla legal of this problem (via certified mail) on October 13 2025 and requested a response within 14 days. I have received no such response, nor have I been contacted for further investigation into this dangerous situation with my vehicle. Source: NHTSA ODI #11699010 · tap to collapse
Safety
I keep getting alerts that there is a front right safety restraint system issue and service is required. Repair note Nov. 14 2024 stated: Safety Restraint alert has been intermittent over at least the past year. Customer has had previous Service Visits for same alert (RCM2_a136_sideAB1stRowROpen). Issue seems to be somewhere within the harness affecting the passenger side airbag. Replaced the Front Right (passenger) seat harness.Alerts are currently cleared. Feb 15, 2024 Repair Notes: Technician verified customer concern. Tech found the alert was for the 1st row passenger side airbag. Tech checked the connector in the seat and it was softset. Tech plugged it back in and made sure it was secure. Tech test drove and verified no alerts present. Source: NHTSA ODI #11690194 · tap to collapse
No
Sep 27
Safety
Sep 27
I keep getting alerts that there is a front right safety restraint system issue and service is required. Repair note Nov. 14 2024 stated: Safety Restraint alert has been intermittent over at least the past year. Customer has had previous Service Visits for same alert (RCM2_a136_sideAB1stRowROpen). Issue seems to be somewhere within the harness affecting the passenger side airbag. Replaced the Front Right (passenger) seat harness.Alerts are currently cleared. Feb 15, 2024 Repair Notes: Technician verified customer concern. Tech found the alert was for the 1st row passenger side airbag. Tech checked the connector in the seat and it was softset. Tech plugged it back in and made sure it was secure. Tech test drove and verified no alerts present. Source: NHTSA ODI #11690194 · tap to collapse
Safety
Seat belt locked up on my son(8yr old) on the back of passager seat. he can't unbuckle. It got tight. I have to drove to fire department ask for help. We had 3 fire fighters helping him to get out of it. they can't. so the fire fighters have to cut the seat belt. Source: NHTSA ODI #11687884 · tap to collapse
No
Sep 16
Safety
Sep 16
Seat belt locked up on my son(8yr old) on the back of passager seat. he can't unbuckle. It got tight. I have to drove to fire department ask for help. We had 3 fire fighters helping him to get out of it. they can't. so the fire fighters have to cut the seat belt. Source: NHTSA ODI #11687884 · tap to collapse
Safety
Subject: Complaint â Tesla North Hollywood Service Visit on Aug 30 Date: August 30, 2025 Time: Around 12:25 PM Location: Tesla North Hollywood Service Center Advisor: Anthony I visited the Tesla service center to report issues with my car: Possible seat belt problem in the back seat (my two kids sit there) Front and rear windows sometimes stop working I spoke with Anthony explained the issues and showed him the video i recorded it clearly show seat belt and windows malfunction . tesla Security cameras will confirm this. He smiled and asked if we wore seat belts. I said yes. He asked me to go to the car, but he didnât inspect anything. I asked him again to check, and he said thereâs nothing he can do unless the problem is happening right now. Then he walked away. This was very disappointing, especially because this is a safety concern involving children. No inspection was done, and my concerns were dismissed. Source: NHTSA ODI #11684109 · tap to collapse
No
Aug 29
Safety
Aug 29
Subject: Complaint â Tesla North Hollywood Service Visit on Aug 30 Date: August 30, 2025 Time: Around 12:25 PM Location: Tesla North Hollywood Service Center Advisor: Anthony I visited the Tesla service center to report issues with my car: Possible seat belt problem in the back seat (my two kids sit there) Front and rear windows sometimes stop working I spoke with Anthony explained the issues and showed him the video i recorded it clearly show seat belt and windows malfunction . tesla Security cameras will confirm this. He smiled and asked if we wore seat belts. I said yes. He asked me to go to the car, but he didnât inspect anything. I asked him again to check, and he said thereâs nothing he can do unless the problem is happening right now. Then he walked away. This was very disappointing, especially because this is a safety concern involving children. No inspection was done, and my concerns were dismissed. Source: NHTSA ODI #11684109 · tap to collapse
Safety
After installing the most recent Tesla software update, my vehicle immediately displayed multiple alerts: traction control disabled, stability control disabled, and reduced steering assist. Cameras were disabled, navigation was disabled and my vehicle location was wrong. The vehicle lost core safety systems that are critical to safe driving The car functioned normally before the update. Immediately afterward, these safety systems were disabled. Tesla Service has since diagnosed and confirmed, They state âan internal short within the drive assistance module (computer). The internal short is causing excessive current draw, resulting in loss of driver assistance features. The latest software has revealed the underlying root issue within the car computer.â This indicates that the vehicle was operating with a latent defect that Teslaâs diagnostic update exposed. The update did not cause wear-and-tear failure; it surfaced a hidden safety defect inside Teslaâs own hardware. Why This Is a Safety Concern Loss of traction control, stability control, and steering assist creates a significant risk of loss of vehicle control. If this had occurred while driving at speed, the sudden loss of these systems could have led to an accident. Attempting a reboot while driving (Teslaâs standard troubleshooting suggestion) would have created further distraction and risk. luckily when the car catastrophically failed and was unable to turn, I was in my driveway and not on a highway or any other roads. Source: NHTSA ODI #11682563 · tap to collapse
No
Aug 22
Safety
Aug 22
After installing the most recent Tesla software update, my vehicle immediately displayed multiple alerts: traction control disabled, stability control disabled, and reduced steering assist. Cameras were disabled, navigation was disabled and my vehicle location was wrong. The vehicle lost core safety systems that are critical to safe driving The car functioned normally before the update. Immediately afterward, these safety systems were disabled. Tesla Service has since diagnosed and confirmed, They state âan internal short within the drive assistance module (computer). The internal short is causing excessive current draw, resulting in loss of driver assistance features. The latest software has revealed the underlying root issue within the car computer.â This indicates that the vehicle was operating with a latent defect that Teslaâs diagnostic update exposed. The update did not cause wear-and-tear failure; it surfaced a hidden safety defect inside Teslaâs own hardware. Why This Is a Safety Concern Loss of traction control, stability control, and steering assist creates a significant risk of loss of vehicle control. If this had occurred while driving at speed, the sudden loss of these systems could have led to an accident. Attempting a reboot while driving (Teslaâs standard troubleshooting suggestion) would have created further distraction and risk. luckily when the car catastrophically failed and was unable to turn, I was in my driveway and not on a highway or any other roads. Source: NHTSA ODI #11682563 · tap to collapse
Safety
[XXX] [XXX] When I entered [XXX] from Los Angeles Airport using the [XXX], I was going about 30 miles per hour when I finished entering and was climbing the left curve to return to the sharing lane, when suddenly the steering wheel turned to the left by itself and I almost hit the wall. If I hadn't turned the steering wheel back hard, I think the car would have crashed into the wall. The dashcam footage is also available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11680098 · tap to collapse
No
Aug 11
Safety
Aug 11
[XXX] [XXX] When I entered [XXX] from Los Angeles Airport using the [XXX], I was going about 30 miles per hour when I finished entering and was climbing the left curve to return to the sharing lane, when suddenly the steering wheel turned to the left by itself and I almost hit the wall. If I hadn't turned the steering wheel back hard, I think the car would have crashed into the wall. The dashcam footage is also available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11680098 · tap to collapse
Safety
Steering consistently made rattling/clicking noises, coming from under near the steering column. Car was taken to Tesla Service Center, and service center replaced the front lower lateral and compliance link assemblies due to worn bushings. For additional context, this car has only 38,000 miles on the odometer, driven primarily in Southern California. Source: NHTSA ODI #11678872 · tap to collapse
No
Aug 5
Safety
Aug 5
Steering consistently made rattling/clicking noises, coming from under near the steering column. Car was taken to Tesla Service Center, and service center replaced the front lower lateral and compliance link assemblies due to worn bushings. For additional context, this car has only 38,000 miles on the odometer, driven primarily in Southern California. Source: NHTSA ODI #11678872 · tap to collapse
Safety
I was driving on the freeway in the fast lane using FSD (full self driving). The car attempted to merge into another Tesla in the lane to my right. I immediately took over control and pressed on the brake to prevent a high speed accident. At that speed the car almost totally lost control. My friend and I could easily have died. We both felt the car just tried to kill us. Source: NHTSA ODI #11673133 · tap to collapse
No
Jul 12
Safety
Jul 12
I was driving on the freeway in the fast lane using FSD (full self driving). The car attempted to merge into another Tesla in the lane to my right. I immediately took over control and pressed on the brake to prevent a high speed accident. At that speed the car almost totally lost control. My friend and I could easily have died. We both felt the car just tried to kill us. Source: NHTSA ODI #11673133 · tap to collapse
Safety
Tesla's FSD functions slowly has been reduced in the last years. Firts Tesla disabled the double pull function, resulted taken away the standard cruise control function. Lately, the fully paid ($12000) FSD is not recognizing streetsigns anymore, which worked perfectly before. This function is crucial to manage speeds, lanes, pedestrians and school zones or just attend in public roads! Tesla service center refuses to fix this issue or offer any additional solutions! This is very concerning and those vehicles with full FSD are not safe to operate on public roads anymore! Thank you Source: NHTSA ODI #11667319 · tap to collapse
No
Jun 16
Safety
Jun 16
Tesla's FSD functions slowly has been reduced in the last years. Firts Tesla disabled the double pull function, resulted taken away the standard cruise control function. Lately, the fully paid ($12000) FSD is not recognizing streetsigns anymore, which worked perfectly before. This function is crucial to manage speeds, lanes, pedestrians and school zones or just attend in public roads! Tesla service center refuses to fix this issue or offer any additional solutions! This is very concerning and those vehicles with full FSD are not safe to operate on public roads anymore! Thank you Source: NHTSA ODI #11667319 · tap to collapse
Safety
What component or system failed or malfunctioned, and is it available for inspection upon request? The car exhibited a noise from the drivers side (LH) rear brake caliper, car was brought into Tesla for repair and it was determined that "Technician Notes: Technician inspected and verified excessive noise from the driver's side rear brake when applied, as reported by the customer. The noise was caused by a loose brake caliper on the left rear side. The technician replaced the left rear brake caliper and performed a brake fluid bleed/flush to resolve the issue. After the repair, the technician confirmed that the brake noise was no longer present." Tesla Service. How was your safety or the safety of others put at risk? Brake caliper coming loose reduces brake performance and could lead to catastrophic failure and accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, see above. Tesla Service center "resolved" the issue by replacing the caliper. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No inspection, beyond Tesla service noted above. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights, just a clicking sound from the caliper, sounded loose. Source: NHTSA ODI #11666422 · tap to collapse
No
Jun 10
Safety
Jun 10
What component or system failed or malfunctioned, and is it available for inspection upon request? The car exhibited a noise from the drivers side (LH) rear brake caliper, car was brought into Tesla for repair and it was determined that "Technician Notes: Technician inspected and verified excessive noise from the driver's side rear brake when applied, as reported by the customer. The noise was caused by a loose brake caliper on the left rear side. The technician replaced the left rear brake caliper and performed a brake fluid bleed/flush to resolve the issue. After the repair, the technician confirmed that the brake noise was no longer present." Tesla Service. How was your safety or the safety of others put at risk? Brake caliper coming loose reduces brake performance and could lead to catastrophic failure and accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, see above. Tesla Service center "resolved" the issue by replacing the caliper. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No inspection, beyond Tesla service noted above. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights, just a clicking sound from the caliper, sounded loose. Source: NHTSA ODI #11666422 · tap to collapse
Safety
Every few months, my car receives a warning stating "Front passenger safety restraint system fault". This error noted that there are issues related to checking the front passenger seatbelt/airbag status, and that they may not work as expected. Tesla has tried to repair this 4 times on my car already, but the error keeps coming back after a few months. This is now the 5th time this is happening in my car over the 3 years I've owned it. The date/mileage listed is when this issue first started occuring. Source: NHTSA ODI #11664408 · tap to collapse
No
Jun 1
Safety
Jun 1
Every few months, my car receives a warning stating "Front passenger safety restraint system fault". This error noted that there are issues related to checking the front passenger seatbelt/airbag status, and that they may not work as expected. Tesla has tried to repair this 4 times on my car already, but the error keeps coming back after a few months. This is now the 5th time this is happening in my car over the 3 years I've owned it. The date/mileage listed is when this issue first started occuring. Source: NHTSA ODI #11664408 · tap to collapse
Safety
The contact owns a 2022 Tesla Model Y. The contact stated that while washing the vehicle, the contact became aware that the entire inner sidewall of the tires were warped and damaged, and the TPMS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that a cause for failure could not be determined; however, the tires were replaced and the front-end aligned. The vehicle was repaired; however, the failure persisted, and the contact became aware that the tires displayed inner sidewall damages. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000. Source: NHTSA ODI #11663705 · tap to collapse
No
May 28
Safety
May 28
The contact owns a 2022 Tesla Model Y. The contact stated that while washing the vehicle, the contact became aware that the entire inner sidewall of the tires were warped and damaged, and the TPMS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that a cause for failure could not be determined; however, the tires were replaced and the front-end aligned. The vehicle was repaired; however, the failure persisted, and the contact became aware that the tires displayed inner sidewall damages. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000. Source: NHTSA ODI #11663705 · tap to collapse
Safety
The contact owns a 2022 Tesla Model Y. The contact stated that while idling, waiting for their garage to open, the vehicle began to move forward independently. The contact attempted to apply the brake pedal, but the brakes failed, and the vehicle accelerated forward at a higher speed. The vehicle crashed into an unoccupied vehicle parked in the garage, causing the other vehicle to crash into the garage wall and into the laundry room inside the home. The Tesla's air bag deployed. The contact confirmed that no self-driving or other feature was activated at the time of the failure. The vehicle was towed and deemed totaled. The contact sustained injury to their neck, knee, and hands. Medical attention was sought via ambulance. A police report was filed. The manufacturer was informed of the failure and opened a case. The failure mileage was 45,417. Source: NHTSA ODI #11663141 · tap to collapse
Yes
May 26
Safety
May 26
The contact owns a 2022 Tesla Model Y. The contact stated that while idling, waiting for their garage to open, the vehicle began to move forward independently. The contact attempted to apply the brake pedal, but the brakes failed, and the vehicle accelerated forward at a higher speed. The vehicle crashed into an unoccupied vehicle parked in the garage, causing the other vehicle to crash into the garage wall and into the laundry room inside the home. The Tesla's air bag deployed. The contact confirmed that no self-driving or other feature was activated at the time of the failure. The vehicle was towed and deemed totaled. The contact sustained injury to their neck, knee, and hands. Medical attention was sought via ambulance. A police report was filed. The manufacturer was informed of the failure and opened a case. The failure mileage was 45,417. Source: NHTSA ODI #11663141 · tap to collapse
Crash involved
Safety
The car will continue losing power steering while driving making it very hard to steer. It has happened at all levels of speed. Source: NHTSA ODI #11661559 · tap to collapse
No
May 15
Safety
May 15
The car will continue losing power steering while driving making it very hard to steer. It has happened at all levels of speed. Source: NHTSA ODI #11661559 · tap to collapse
Safety
The contact owns a 2022 Tesla Model Y. The contact stated that while at a stop, the brake pedal was depressed when suddenly the steering wheel seized to function, and the vehicle started to move forward independently, causing the driver to veer to the right to avoid crashing into a home garage. The contact attempted to get back into the street however, the vehicle kept moving forward independently as the contact kept depressing on the brake pedal crashing the front center of the vehicle into a sign pole. The vehicle continued to accelerate independently causing the contact to crash into a second sign pole on the front passenger side where the vehicle came to a stop. The vehicle was damaged by the fender upon the first impact and was damaged on the front passenger side upon the second impact however, the vehicle was not destroyed. The air bags did not deploy. The contact and his wife suffered from whiplash however, medical attention was not required. A police report was filed. The vehicle was towed from the place of the accident to the contact's home. The manufacturer was not notified of the failure. The dealer was not contacted. The failure mileage was approximately 10,100. Source: NHTSA ODI #11647705 · tap to collapse
Yes
Mar 10
Safety
Mar 10
The contact owns a 2022 Tesla Model Y. The contact stated that while at a stop, the brake pedal was depressed when suddenly the steering wheel seized to function, and the vehicle started to move forward independently, causing the driver to veer to the right to avoid crashing into a home garage. The contact attempted to get back into the street however, the vehicle kept moving forward independently as the contact kept depressing on the brake pedal crashing the front center of the vehicle into a sign pole. The vehicle continued to accelerate independently causing the contact to crash into a second sign pole on the front passenger side where the vehicle came to a stop. The vehicle was damaged by the fender upon the first impact and was damaged on the front passenger side upon the second impact however, the vehicle was not destroyed. The air bags did not deploy. The contact and his wife suffered from whiplash however, medical attention was not required. A police report was filed. The vehicle was towed from the place of the accident to the contact's home. The manufacturer was not notified of the failure. The dealer was not contacted. The failure mileage was approximately 10,100. Source: NHTSA ODI #11647705 · tap to collapse
Crash involved
Safety
I have an intermittent warning message "Front passenger safety restraint fault" which started about 1.5 years ago. Tesla added a "filter" which sorta resolved the problem, but as i mentioned its an intermittent problem. I submit another service reqyest for the same issue January 2024 at 51k miles but they denied my warranty claim because it is past their 50k basic warranty. I resubmitted a service request around September 2024 to look at the issue but they said they will look into my request for warranty but never got back to me. Fast forward to 2025 I submit another service request because the warning message keepings popping up more frequently and I read that Tesla SRS warranty is up until 60,000 miles which as of January 2024 I was still within. Now they are denying my claims because I didnt request a service within warranty period. I wasn't aware of the SRS warranty and Tesla employee saying i am outside the warranty and deny my warranty claim which was either incorrect, a lie or both. I have tried explaining to them multiple times but every time they say its outside of warranty now. Source: NHTSA ODI #11646579 · tap to collapse
No
Mar 4
Safety
Mar 4
I have an intermittent warning message "Front passenger safety restraint fault" which started about 1.5 years ago. Tesla added a "filter" which sorta resolved the problem, but as i mentioned its an intermittent problem. I submit another service reqyest for the same issue January 2024 at 51k miles but they denied my warranty claim because it is past their 50k basic warranty. I resubmitted a service request around September 2024 to look at the issue but they said they will look into my request for warranty but never got back to me. Fast forward to 2025 I submit another service request because the warning message keepings popping up more frequently and I read that Tesla SRS warranty is up until 60,000 miles which as of January 2024 I was still within. Now they are denying my claims because I didnt request a service within warranty period. I wasn't aware of the SRS warranty and Tesla employee saying i am outside the warranty and deny my warranty claim which was either incorrect, a lie or both. I have tried explaining to them multiple times but every time they say its outside of warranty now. Source: NHTSA ODI #11646579 · tap to collapse
Safety
While driving a front passenger seat occupant classification system (OCS) error appeared. Made appointment February 7, 2025, Tesla replaced front row seat harness assembly as well as the front row occupancy sensor. Invoice # 3000S0012299476 states they did a retrofit service and proceeded with the required update and replaced sensor with the latest version. Source: NHTSA ODI #11642091 · tap to collapse
No
Feb 10
Safety
Feb 10
While driving a front passenger seat occupant classification system (OCS) error appeared. Made appointment February 7, 2025, Tesla replaced front row seat harness assembly as well as the front row occupancy sensor. Invoice # 3000S0012299476 states they did a retrofit service and proceeded with the required update and replaced sensor with the latest version. Source: NHTSA ODI #11642091 · tap to collapse
Safety
Have had a service error come up multiple times front passenger safety restraint system fault - Source: NHTSA ODI #11641022 · tap to collapse
No
Feb 5
Safety
Feb 5
Have had a service error come up multiple times front passenger safety restraint system fault - Source: NHTSA ODI #11641022 · tap to collapse
Safety
Collision while using Summon feature on a Tesla. I was parked, rear end in, in a parking stall at work. A minivan was parked, front end in, in the stall adjacent to me. The two cars were facing opposite directions with the drivers side of each car next to each other. As I approached my car, from a distance of about 100ft, I used the Tesla app to summon my car to me. I pressed and held down the "Come to Me" button and my car lights went on and the car began moving forward then made a sudden, unexpected sharp left turn before pulling out of the stall. The turn was too sharp and a collision was imminent. I let the button go on the app, but it was too late and my drivers side back door panel scraped the rear drivers side bumper of the minivan next to me. I got into the car, manually backed up and surveyed the damage. I thought it was minor, but I reported it to the minivan owner. Due to an estimate of damage in the several thousand dollar range, I filed a claim with my insurance company. They repaired the damage to the minivan. I deferred any repair to my own car because I thought it was minimal. No injuries occurred as the result of this collision. I did not mention the use of the Summon feature when I reported this collision to my insurance company. I simply mentioned that I hit the car next to me pulling out of a parking stall and that the fault was mine. Source: NHTSA ODI #11638151 · tap to collapse
Yes
Jan 22
Safety
Jan 22
Collision while using Summon feature on a Tesla. I was parked, rear end in, in a parking stall at work. A minivan was parked, front end in, in the stall adjacent to me. The two cars were facing opposite directions with the drivers side of each car next to each other. As I approached my car, from a distance of about 100ft, I used the Tesla app to summon my car to me. I pressed and held down the "Come to Me" button and my car lights went on and the car began moving forward then made a sudden, unexpected sharp left turn before pulling out of the stall. The turn was too sharp and a collision was imminent. I let the button go on the app, but it was too late and my drivers side back door panel scraped the rear drivers side bumper of the minivan next to me. I got into the car, manually backed up and surveyed the damage. I thought it was minor, but I reported it to the minivan owner. Due to an estimate of damage in the several thousand dollar range, I filed a claim with my insurance company. They repaired the damage to the minivan. I deferred any repair to my own car because I thought it was minimal. No injuries occurred as the result of this collision. I did not mention the use of the Summon feature when I reported this collision to my insurance company. I simply mentioned that I hit the car next to me pulling out of a parking stall and that the fault was mine. Source: NHTSA ODI #11638151 · tap to collapse
Crash involved
Safety
Rear seatbelt buckle wonât latch Source: NHTSA ODI #11636964 · tap to collapse
No
Jan 18
Safety
Jan 18
Rear seatbelt buckle wonât latch Source: NHTSA ODI #11636964 · tap to collapse
Safety
I experienced a safety issue with my Tesla vehicle where the automatic window and locking system malfunctioned. While the car was stationary, my baby was looking out of the window, and suddenly, the car locked itself and the window began closing automatically. Despite the presence of my baby near the window, the obstacle detection system did not respond, and the window continued to close. It seems the detection system is designed to sense firm or hard objects but fails to recognize softer or smaller obstructions, such as a childâs head or hand. This poses a significant safety risk, especially for young children. I urge NHTSA to investigate the following: 1.The sensitivity and reliability of Teslaâs obstacle detection system for power windows. 2.Whether this issue meets the required safety standards for automatic windows. 3.Potential updates or recalls needed to address this safety concern. This is a critical issue that requires immediate attention to ensure the safety of passengers, especially children, in Tesla vehicles. Source: NHTSA ODI #11633419 · tap to collapse
No
Dec 30
Safety
Dec 30
I experienced a safety issue with my Tesla vehicle where the automatic window and locking system malfunctioned. While the car was stationary, my baby was looking out of the window, and suddenly, the car locked itself and the window began closing automatically. Despite the presence of my baby near the window, the obstacle detection system did not respond, and the window continued to close. It seems the detection system is designed to sense firm or hard objects but fails to recognize softer or smaller obstructions, such as a childâs head or hand. This poses a significant safety risk, especially for young children. I urge NHTSA to investigate the following: 1.The sensitivity and reliability of Teslaâs obstacle detection system for power windows. 2.Whether this issue meets the required safety standards for automatic windows. 3.Potential updates or recalls needed to address this safety concern. This is a critical issue that requires immediate attention to ensure the safety of passengers, especially children, in Tesla vehicles. Source: NHTSA ODI #11633419 · tap to collapse
Safety
Driver side control arm while driving separated. I heard a loud thump and then the front driver side portion of the vehicle drop down. After further investigation, I have seen numerous vehicles have this exact same issue on multiple forums. Iâm glad that I was going slow when this happened because it couldâve been catastrophic if I wouldâve been going faster. How is this not a recall? Source: NHTSA ODI #11629554 · tap to collapse
No
Dec 8
Safety
Dec 8
Driver side control arm while driving separated. I heard a loud thump and then the front driver side portion of the vehicle drop down. After further investigation, I have seen numerous vehicles have this exact same issue on multiple forums. Iâm glad that I was going slow when this happened because it couldâve been catastrophic if I wouldâve been going faster. How is this not a recall? Source: NHTSA ODI #11629554 · tap to collapse
Safety
Seat belt latch system failed on rear middle seat during multiple trips in the car. Could buckle the seat when we left the house but after unbuckling at first destination could no longer latch the buckle. Looked on Google and this is a known issue with Tesla Model Y cars. Had to wait weeks for a repair appointment to fix the buckle leaving us with an unsafe car. No explanation from Tesla why it failed unsure if other buckles will also fail mid trip. Very concerned about the safety of seat belt latches in the event of an accident. Source: NHTSA ODI #11627240 · tap to collapse
No
Nov 24
Safety
Nov 24
Seat belt latch system failed on rear middle seat during multiple trips in the car. Could buckle the seat when we left the house but after unbuckling at first destination could no longer latch the buckle. Looked on Google and this is a known issue with Tesla Model Y cars. Had to wait weeks for a repair appointment to fix the buckle leaving us with an unsafe car. No explanation from Tesla why it failed unsure if other buckles will also fail mid trip. Very concerned about the safety of seat belt latches in the event of an accident. Source: NHTSA ODI #11627240 · tap to collapse
Safety
While driving in town and pulling into a parking spot, my Tesla slammed on the brakes so hard it was like we struck something. The car was not in FSD or any assistive driving mode unless Tesla changed it without our knowledge. There were no warning or anything before the car slammed on the brakes. I reported the incident to Tesla and they never responded. Source: NHTSA ODI #11625733 · tap to collapse
No
Nov 15
Safety
Nov 15
While driving in town and pulling into a parking spot, my Tesla slammed on the brakes so hard it was like we struck something. The car was not in FSD or any assistive driving mode unless Tesla changed it without our knowledge. There were no warning or anything before the car slammed on the brakes. I reported the incident to Tesla and they never responded. Source: NHTSA ODI #11625733 · tap to collapse
Safety
The rear passenger side seat belt has been defective for the last 12+ months. It first started with it not registering a person was occupying the seat and would not signal that a seat belt needed to be fastened, such as the other side when both are occupied simultaneously. For the last 6+ months the latch where the seat belt buckles would latch inconsistent. As of yesterday, the seat belt buckle fails to latch completely, rendering it useless and requiring repair. Source: NHTSA ODI #11623219 · tap to collapse
No
Nov 1
Safety
Nov 1
The rear passenger side seat belt has been defective for the last 12+ months. It first started with it not registering a person was occupying the seat and would not signal that a seat belt needed to be fastened, such as the other side when both are occupied simultaneously. For the last 6+ months the latch where the seat belt buckles would latch inconsistent. As of yesterday, the seat belt buckle fails to latch completely, rendering it useless and requiring repair. Source: NHTSA ODI #11623219 · tap to collapse
Safety
Seat belt locking mechanism wonât keep belt locked in. Tesla says it is working properly. Source: NHTSA ODI #11622312 · tap to collapse
No
Oct 27
Safety
Oct 27
Seat belt locking mechanism wonât keep belt locked in. Tesla says it is working properly. Source: NHTSA ODI #11622312 · tap to collapse
Safety
The driver-side rear seatbelt latch has malfunctioned. The spring mechanism appears broken and now will not lock / click the seatbelt in place when inserted. This is a major safety concern that has been documented numerous times specifically for the Model Y. The Tesla mobile service center will come out and diagnose which can take 1-2 weeks for appointment. But when the broke latch is replaced, it will cost +$80 per latch that is replaced. Source: NHTSA ODI #11622183 · tap to collapse
No
Oct 26
Safety
Oct 26
The driver-side rear seatbelt latch has malfunctioned. The spring mechanism appears broken and now will not lock / click the seatbelt in place when inserted. This is a major safety concern that has been documented numerous times specifically for the Model Y. The Tesla mobile service center will come out and diagnose which can take 1-2 weeks for appointment. But when the broke latch is replaced, it will cost +$80 per latch that is replaced. Source: NHTSA ODI #11622183 · tap to collapse
Safety
Hello, My name is [XXX] and I had the 2022 Tesla Model Y performance. I had an accident on [XXX]. Car just took control itself, we hit the tree. It was in a residential area, it happened so fast that I could not react to prevent it. After we hit the tree, the car caught fire, It was a nightmare for me, I had my best friend with me at the time of the accident in the front passenger seat. Both of us were unconscious, by the time I got awake, the car was in flames, my friend was still unconscious but then he got awake after I tried with the local neighbor to pull him out from the car. Unfortunately my friend passed away after an accident in 5 hours. I had autosteer assistance on my car as a subscription. Plus my car had a problem with the side cameras, from time to time it was giving me errors - Door Pillar error message. Cops were trying to get information from the car, but according to Tesla representative my car was out of network from June 30, 2022. And I never got any notifications that my car is out of network. I have a case against me VS State of New Jersey, the prosecutor's office charged me with vehicle manslaughter, at the time of accident i gave a statement to the police officer, in December 12, 2023 it was Nationwide recall on Tesla cars, and this recall it was exactly for the same problem what I described to the police officer at the time of accident, so my problem is, I can't retrieve any information from Tesla regarding what happened at the time of accident, DUE TO TESLA had my car out of network for 25 days prior. I can't prove my innocence because of that I'm facing serious charges right now. My complain is about my car being out of TESLA NETWORK FOR 25 DAYS, WITHOUT PROPER NOTIFICATION ON THE APP OR EMAIL, WHILE MY CAR WAS OPERATED EVERYDAY ON THE DAILY BASIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11620976 · tap to collapse
Yes
Oct 20
Safety
Oct 20
Hello, My name is [XXX] and I had the 2022 Tesla Model Y performance. I had an accident on [XXX]. Car just took control itself, we hit the tree. It was in a residential area, it happened so fast that I could not react to prevent it. After we hit the tree, the car caught fire, It was a nightmare for me, I had my best friend with me at the time of the accident in the front passenger seat. Both of us were unconscious, by the time I got awake, the car was in flames, my friend was still unconscious but then he got awake after I tried with the local neighbor to pull him out from the car. Unfortunately my friend passed away after an accident in 5 hours. I had autosteer assistance on my car as a subscription. Plus my car had a problem with the side cameras, from time to time it was giving me errors - Door Pillar error message. Cops were trying to get information from the car, but according to Tesla representative my car was out of network from June 30, 2022. And I never got any notifications that my car is out of network. I have a case against me VS State of New Jersey, the prosecutor's office charged me with vehicle manslaughter, at the time of accident i gave a statement to the police officer, in December 12, 2023 it was Nationwide recall on Tesla cars, and this recall it was exactly for the same problem what I described to the police officer at the time of accident, so my problem is, I can't retrieve any information from Tesla regarding what happened at the time of accident, DUE TO TESLA had my car out of network for 25 days prior. I can't prove my innocence because of that I'm facing serious charges right now. My complain is about my car being out of TESLA NETWORK FOR 25 DAYS, WITHOUT PROPER NOTIFICATION ON THE APP OR EMAIL, WHILE MY CAR WAS OPERATED EVERYDAY ON THE DAILY BASIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11620976 · tap to collapse
Crash involved
Safety
On Friday 10/11 at 10:45 a.m I was in traffic on Day Street in Moreno Valley, California. This was the third time I experienced a sudden unintended acceleration with my Tesla. I would have hit the car in front of me, but I was able to swerve into an island on my left to avoid the car. The car went over the curve and stopped. I am unsure what happened but after my prior experiences, I knew how to react. Had I not reacted swiftly, I would have hit the car in front of me. There were no warning messages. I have an appointment with Tesla on Wed 10/26. When this happened the first time, they claimed there was nothing wrong with the car, but I think they are not looking hard enough. I am aware of a voltage problem that other Tesla owners have experienced that can lead to sudden unintended acceleration. Source: NHTSA ODI #11619887 · tap to collapse
No
Oct 14
Safety
Oct 14
On Friday 10/11 at 10:45 a.m I was in traffic on Day Street in Moreno Valley, California. This was the third time I experienced a sudden unintended acceleration with my Tesla. I would have hit the car in front of me, but I was able to swerve into an island on my left to avoid the car. The car went over the curve and stopped. I am unsure what happened but after my prior experiences, I knew how to react. Had I not reacted swiftly, I would have hit the car in front of me. There were no warning messages. I have an appointment with Tesla on Wed 10/26. When this happened the first time, they claimed there was nothing wrong with the car, but I think they are not looking hard enough. I am aware of a voltage problem that other Tesla owners have experienced that can lead to sudden unintended acceleration. Source: NHTSA ODI #11619887 · tap to collapse
Showing top 50 of 799 complaints (sorted by severity, most recent first).
Full dataset available via NHTSA ODI search.
