Severity
Category
Description
Crash
Filed
Safety
I was stopped at an intersection in the left turn lane heading southeast at a busy intersection. Left turn signal was on and within 3 minutes of getting to the intersection the vehicle experiences an uncommanded full power acceleration into a very busy intersection. To avoid oncoming traffic, I veered to the right while breaking which did not stop the vehicle. Avoiding a traffic pole and continuing into a business empty parking lot which usually is not empty due to loitering in the area, and avoiding the building the vehicle continued accelerating at a high rate of speed and was stopped only because it hit a metal pole which was hidden by a large bush on the side of the business. If the pole would have not stopped the vehicle it would have continued into oncoming traffic in the north bound lane. Air bags were deployed. The only visible injury I received was burns from the airbag on my right arm and sever busing on my abdomen which has taken 4 months to resolve. The police were on the scene immediately, my insurance company representatives have seen the videos produce by myself and Tesla sent to me via email. The insurance had put a hold on the vehicle which was towed to Carparts. Tesla has never contacted me or my insurance company that I know of besides my request by email for the additional data. I have driven a Tesla model S for 7 yrs prior to purchasing the Model X. The Model X had an incident once that it stopped on its own while I was driving on an interstate. I veered to the right to get off the highway and thankful no one was behind me. There wasn't any indication that anything was wrong and may have been something corrected by an automatic update which dealt with exiting right off a highway which I was not doing but this incident never happened again. Source: NHTSA ODI #11594682 · tap to collapse
Yes
Jun 15
Safety
Jun 15
I was stopped at an intersection in the left turn lane heading southeast at a busy intersection. Left turn signal was on and within 3 minutes of getting to the intersection the vehicle experiences an uncommanded full power acceleration into a very busy intersection. To avoid oncoming traffic, I veered to the right while breaking which did not stop the vehicle. Avoiding a traffic pole and continuing into a business empty parking lot which usually is not empty due to loitering in the area, and avoiding the building the vehicle continued accelerating at a high rate of speed and was stopped only because it hit a metal pole which was hidden by a large bush on the side of the business. If the pole would have not stopped the vehicle it would have continued into oncoming traffic in the north bound lane. Air bags were deployed. The only visible injury I received was burns from the airbag on my right arm and sever busing on my abdomen which has taken 4 months to resolve. The police were on the scene immediately, my insurance company representatives have seen the videos produce by myself and Tesla sent to me via email. The insurance had put a hold on the vehicle which was towed to Carparts. Tesla has never contacted me or my insurance company that I know of besides my request by email for the additional data. I have driven a Tesla model S for 7 yrs prior to purchasing the Model X. The Model X had an incident once that it stopped on its own while I was driving on an interstate. I veered to the right to get off the highway and thankful no one was behind me. There wasn't any indication that anything was wrong and may have been something corrected by an automatic update which dealt with exiting right off a highway which I was not doing but this incident never happened again. Source: NHTSA ODI #11594682 · tap to collapse
Crash involved
Safety
Lost power steering while I was driving multiple time and I couldn't turn. Later the alert also come on and off but sometime the steering is fine. Found out on Tesla Model X facebook group people are having the same issues. Source: NHTSA ODI #11729091 · tap to collapse
No
Apr 2
Safety
Apr 2
Lost power steering while I was driving multiple time and I couldn't turn. Later the alert also come on and off but sometime the steering is fine. Found out on Tesla Model X facebook group people are having the same issues. Source: NHTSA ODI #11729091 · tap to collapse
Safety
The electric power assist steering system on my 2022 Tesla Model X began displaying a "Steering Assist Reduced / Steering May Require Increased Effort" warning intermittently beginning in approximately May 2024, shortly after I purchased the vehicle. This warning appeared more times than I can count over the following months. In most instances the warning appeared but the steering continued to function normally. On approximately March 2, 2026, the warning appeared and for the first time the steering became extremely difficult to turn, requiring significantly increased physical effort to control the vehicle. The first physical failure occurred while parking at low speed in reverse. The steering failure also occurred subsequently while driving at highway speeds. In both instances I stopped the vehicle, exited, waited briefly, and upon re-entering the vehicle the warning cleared and steering returned to normal. This same sequence repeated the following day. The vehicle was brought to a Tesla authorized service center on March 13, 2026. Tesla's technician confirmed the steering assist reduction as reported and determined the steering gear required full replacement. The failed part, steering gear left hand drive part number 1070801-00-F, was replaced. Only full hardware replacement resolved the issue permanently. Prior power cycling provided only temporary relief. My safety was directly at risk. I am a full-time rideshare driver operating at highway speeds. The failed component has been replaced and is in Tesla's possession. Tesla is charging the full repair cost out of pocket despite this matching a documented pattern of identical failures reported to NHTSA by multiple Tesla owners. Source: NHTSA ODI #11724683 · tap to collapse
No
Mar 15
Safety
Mar 15
The electric power assist steering system on my 2022 Tesla Model X began displaying a "Steering Assist Reduced / Steering May Require Increased Effort" warning intermittently beginning in approximately May 2024, shortly after I purchased the vehicle. This warning appeared more times than I can count over the following months. In most instances the warning appeared but the steering continued to function normally. On approximately March 2, 2026, the warning appeared and for the first time the steering became extremely difficult to turn, requiring significantly increased physical effort to control the vehicle. The first physical failure occurred while parking at low speed in reverse. The steering failure also occurred subsequently while driving at highway speeds. In both instances I stopped the vehicle, exited, waited briefly, and upon re-entering the vehicle the warning cleared and steering returned to normal. This same sequence repeated the following day. The vehicle was brought to a Tesla authorized service center on March 13, 2026. Tesla's technician confirmed the steering assist reduction as reported and determined the steering gear required full replacement. The failed part, steering gear left hand drive part number 1070801-00-F, was replaced. Only full hardware replacement resolved the issue permanently. Prior power cycling provided only temporary relief. My safety was directly at risk. I am a full-time rideshare driver operating at highway speeds. The failed component has been replaced and is in Tesla's possession. Tesla is charging the full repair cost out of pocket despite this matching a documented pattern of identical failures reported to NHTSA by multiple Tesla owners. Source: NHTSA ODI #11724683 · tap to collapse
Safety
While driving my 2022 Tesla Model X at highway speed, I experienced a sudden loss of steering assist shortly after Supercharging. The steering wheel became extremely difficult to turn, and I had to use significant force to maintain control. The vehicle displayed a âSteering Assist Reducedâ alert, FSD became unavailable, and the suspension behaved unexpectedly. After the incident, the vehicle was taken to Tesla service. At this time, I have not received a clear explanation of the root cause of the steeringâassist loss. Because this event occurred at highway speed and created a safety concern, I am submitting this report so the incident can be documented and reviewed. Source: NHTSA ODI #11717677 · tap to collapse
No
Feb 11
Safety
Feb 11
While driving my 2022 Tesla Model X at highway speed, I experienced a sudden loss of steering assist shortly after Supercharging. The steering wheel became extremely difficult to turn, and I had to use significant force to maintain control. The vehicle displayed a âSteering Assist Reducedâ alert, FSD became unavailable, and the suspension behaved unexpectedly. After the incident, the vehicle was taken to Tesla service. At this time, I have not received a clear explanation of the root cause of the steeringâassist loss. Because this event occurred at highway speed and created a safety concern, I am submitting this report so the incident can be documented and reviewed. Source: NHTSA ODI #11717677 · tap to collapse
Safety
On January 31, 2026, at 10:30 PM, I was driving from Fort Lauderdale to my home in Boca Raton, Florida. I was using FSD supervised mode. Close to my home, a big red image suddenly appeared, the car started accelerating fast, and I had no control over the car or its steering wheel. The car hit several electrical posts and only stopped after the airbags engaged. My wife was in the passenger seat. The front of the car was totally damaged, and I will have to total it. Source: NHTSA ODI #11714755 · tap to collapse
Yes
Jan 31
Safety
Jan 31
On January 31, 2026, at 10:30 PM, I was driving from Fort Lauderdale to my home in Boca Raton, Florida. I was using FSD supervised mode. Close to my home, a big red image suddenly appeared, the car started accelerating fast, and I had no control over the car or its steering wheel. The car hit several electrical posts and only stopped after the airbags engaged. My wife was in the passenger seat. The front of the car was totally damaged, and I will have to total it. Source: NHTSA ODI #11714755 · tap to collapse
Crash involved
Safety
I am writing to formally document a life-threatening mechanical failure involving my 2022 Model X on January 30, 2026. While my wife was operating the vehicle, it suffered a simultaneous and catastrophic collapse of all primary safety systems. During operation, the vehicle experienced a total loss of steering and braking control. This was accompanied by a rapid cascade of critical system alerts on the primary display, including âABS Malfunction,â âStability Control Disabled,â and âSteering Assist Reduced/Disabled.â Most critically, the vehicle exhibited Sudden Unintended Acceleration (SUA), increasing speed in direct opposition to the driverâs physical application of the brake pedal. This resulted in a near-miss where the driver narrowly avoided a construction crew. Source: NHTSA ODI #11714488 · tap to collapse
No
Jan 29
Safety
Jan 29
I am writing to formally document a life-threatening mechanical failure involving my 2022 Model X on January 30, 2026. While my wife was operating the vehicle, it suffered a simultaneous and catastrophic collapse of all primary safety systems. During operation, the vehicle experienced a total loss of steering and braking control. This was accompanied by a rapid cascade of critical system alerts on the primary display, including âABS Malfunction,â âStability Control Disabled,â and âSteering Assist Reduced/Disabled.â Most critically, the vehicle exhibited Sudden Unintended Acceleration (SUA), increasing speed in direct opposition to the driverâs physical application of the brake pedal. This resulted in a near-miss where the driver narrowly avoided a construction crew. Source: NHTSA ODI #11714488 · tap to collapse
Safety
My 2022 Tesla Model X has two recurring safety-critical defects that remain unresolved despite multiple repair attempts. 1. Airbag / Restraint System Failure (RCM2 / OCS Defect): The vehicle frequently misclassifies the front passenger seat. It shows a passenger when the seat is empty and activates passenger seatbelt warnings incorrectly. Recently the vehicle displayed: âFront passenger safety restraint system issue: Service required (RCM2_a064).â Tesla attempted to repair an electrical harness in the seat, but the problem returned. A Tesla technician documented that the seat may still need a new occupancy sensor. Because this affects the Occupant Classification System and airbag deployment logic, it raises potential FMVSS 208 compliance concerns. 2. FSD / GPS Safety Hazard (5 Unsuccessful Repair Attempts): Across five service visits, Tesla attempted to fix GPS drift and unsafe FSD routing. The vehicle still attempts incorrect turns, performs premature lane changes, and misinterprets intersections. One recent incident involved FSD attempting a left turn one intersection early, nearly causing a collision. Tesla replaced the GPS antenna, recalibrated cameras, and replaced the computer, but the unsafe behavior continues. These two defectsâincorrect airbag/OCS behavior and hazardous automated-driving/navigation behaviorâcreate a significant safety risk to occupants and other drivers. Both defects persist after repair attempts. I can provide service records, videos, and documentation upon request. Source: NHTSA ODI #11703661 · tap to collapse
No
Dec 7
Safety
Dec 7
My 2022 Tesla Model X has two recurring safety-critical defects that remain unresolved despite multiple repair attempts. 1. Airbag / Restraint System Failure (RCM2 / OCS Defect): The vehicle frequently misclassifies the front passenger seat. It shows a passenger when the seat is empty and activates passenger seatbelt warnings incorrectly. Recently the vehicle displayed: âFront passenger safety restraint system issue: Service required (RCM2_a064).â Tesla attempted to repair an electrical harness in the seat, but the problem returned. A Tesla technician documented that the seat may still need a new occupancy sensor. Because this affects the Occupant Classification System and airbag deployment logic, it raises potential FMVSS 208 compliance concerns. 2. FSD / GPS Safety Hazard (5 Unsuccessful Repair Attempts): Across five service visits, Tesla attempted to fix GPS drift and unsafe FSD routing. The vehicle still attempts incorrect turns, performs premature lane changes, and misinterprets intersections. One recent incident involved FSD attempting a left turn one intersection early, nearly causing a collision. Tesla replaced the GPS antenna, recalibrated cameras, and replaced the computer, but the unsafe behavior continues. These two defectsâincorrect airbag/OCS behavior and hazardous automated-driving/navigation behaviorâcreate a significant safety risk to occupants and other drivers. Both defects persist after repair attempts. I can provide service records, videos, and documentation upon request. Source: NHTSA ODI #11703661 · tap to collapse
Safety
I had my two Teslas parked in the garage. The model X was charging at about 1:30 AM. We heard explosions coming out of the garage. Went to check only to see my model X in flames. We evacuated and called 911 eventually a fire investigation report was made Showing the fire started within the vehicle outward. The battery pack was on fire. We had lithium contamination all over the house and this fire endangered five lives. This incident has been two years ago and until now Tesla refuses to acknowledge the faulty battery and is refusing to do anything about it Source: NHTSA ODI #11700457 · tap to collapse
No
Nov 18
Safety
Nov 18
I had my two Teslas parked in the garage. The model X was charging at about 1:30 AM. We heard explosions coming out of the garage. Went to check only to see my model X in flames. We evacuated and called 911 eventually a fire investigation report was made Showing the fire started within the vehicle outward. The battery pack was on fire. We had lithium contamination all over the house and this fire endangered five lives. This incident has been two years ago and until now Tesla refuses to acknowledge the faulty battery and is refusing to do anything about it Source: NHTSA ODI #11700457 · tap to collapse
Safety
As I was attempting to merge onto Interstate 75, I noticed that steering became unexpectedly difficult. Consequently, I decided not to enter the highway. I then crossed the highway and pulled into a parking lot, where I turned off the vehicle. Upon restarting the vehicle, the issue seemed to have resolved itself. Source: NHTSA ODI #11669976 · tap to collapse
No
Jun 27
Safety
Jun 27
As I was attempting to merge onto Interstate 75, I noticed that steering became unexpectedly difficult. Consequently, I decided not to enter the highway. I then crossed the highway and pulled into a parking lot, where I turned off the vehicle. Upon restarting the vehicle, the issue seemed to have resolved itself. Source: NHTSA ODI #11669976 · tap to collapse
Safety
Got a warning notice on my dashboard that the passenger safety restraint system failed...ie the airbag. Source: NHTSA ODI #11668897 · tap to collapse
No
Jun 23
Safety
Jun 23
Got a warning notice on my dashboard that the passenger safety restraint system failed...ie the airbag. Source: NHTSA ODI #11668897 · tap to collapse
Safety
" PASSANGER SAFETY RESTRAINT SYSTEM FAULT" IS THE WARNING MESSAGE POPPING UP ON THE DISPLAY WE NOTICED THAT THE WARNING LIGHT SOMETIMES GOES AWAY WHEN MOVING THE PASSANGER SEAT, WE FIRST TOUGHT THAT THIS WAS JUST A PROBLEM THAT WE MAY HAVE CAUSED BUT ONCE DOING REASERACH WE NOTICED THAT THERE ARE MANY ONLINE SCENERIOUS THAT HAVE THE SAME ISSUE "PASSANGER SAFETY REISTRAINT FAULT" WE DISSMISSED THE ISSUE WE TOOK IT TO TESLA SERVICE IN JACKSONVILLE FLORIDA THEY MENTIONED THAT SOME WIRE PIN HAD CAME LOOSE WHICH WE THOUGHT WAS ODD SINCE WE HAVE OWNED OVER 20 VEHILES AND WE HAVE NEVER HAD THIS ISSUE WITH ANY OTHER MANUFACTURE. WE WERE CHARGED 300+ DOLLARS FOR THEM TO FIND THEB EXCAT PIN/ WIRE THAT CAME LOOSE. WE ALSO HAVE A 2020 TESLA MODEL 3 STANDER RANGE, WE RECENTLY HAD THE SAME ISSUE AND THE WARNING LIGHT IS CURRENTLY ON AND GOES AWAY IF WE MOVE THE PASSANGER SEAT. I HAVE COME TO CONCLUDE THAT THIS IS A MANUFACTURE DEFECT THAT CAN BE A SERIOUS ISSUE IF AIR BAGS ARE NOT PROPERLY WORKING CAUSING SERIOUS INJURY TO PASSANGERS IN THE VEHICLE I WILL ATTACH THE VIN OF OUR 2020 TESLA MODEL 3 STANDER RANGE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11666337 · tap to collapse
No
Jun 10
Safety
Jun 10
" PASSANGER SAFETY RESTRAINT SYSTEM FAULT" IS THE WARNING MESSAGE POPPING UP ON THE DISPLAY WE NOTICED THAT THE WARNING LIGHT SOMETIMES GOES AWAY WHEN MOVING THE PASSANGER SEAT, WE FIRST TOUGHT THAT THIS WAS JUST A PROBLEM THAT WE MAY HAVE CAUSED BUT ONCE DOING REASERACH WE NOTICED THAT THERE ARE MANY ONLINE SCENERIOUS THAT HAVE THE SAME ISSUE "PASSANGER SAFETY REISTRAINT FAULT" WE DISSMISSED THE ISSUE WE TOOK IT TO TESLA SERVICE IN JACKSONVILLE FLORIDA THEY MENTIONED THAT SOME WIRE PIN HAD CAME LOOSE WHICH WE THOUGHT WAS ODD SINCE WE HAVE OWNED OVER 20 VEHILES AND WE HAVE NEVER HAD THIS ISSUE WITH ANY OTHER MANUFACTURE. WE WERE CHARGED 300+ DOLLARS FOR THEM TO FIND THEB EXCAT PIN/ WIRE THAT CAME LOOSE. WE ALSO HAVE A 2020 TESLA MODEL 3 STANDER RANGE, WE RECENTLY HAD THE SAME ISSUE AND THE WARNING LIGHT IS CURRENTLY ON AND GOES AWAY IF WE MOVE THE PASSANGER SEAT. I HAVE COME TO CONCLUDE THAT THIS IS A MANUFACTURE DEFECT THAT CAN BE A SERIOUS ISSUE IF AIR BAGS ARE NOT PROPERLY WORKING CAUSING SERIOUS INJURY TO PASSANGERS IN THE VEHICLE I WILL ATTACH THE VIN OF OUR 2020 TESLA MODEL 3 STANDER RANGE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11666337 · tap to collapse
Safety
To Whom It May Concern, I am writing to inform you of a recurring issue I am experiencing with the power steering in my 2022 Model X Plaid. This problem began on [XXX] and has progressively worsened. Initially, the power steering would function normally for approximately 30 minutes of driving. It would work fine when starting in the morning or when the car was cool. However, after driving about 15 miles, the power steering would completely fail, and a warning message would appear indicating that extra effort was required. Recently, the power steering now fails every time I drive. Based on my research, this appears to be a common problem with Tesla vehicles, and I understand a recall has been issued for some model years, although not for the year of my vehicle. I intend to have this issue addressed and repaired through Tesla service. However, I wanted to make you aware of this problem as it seems to be a known issue that is now affecting my 2022 X Plaid as well. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11657566 · tap to collapse
No
Apr 28
Safety
Apr 28
To Whom It May Concern, I am writing to inform you of a recurring issue I am experiencing with the power steering in my 2022 Model X Plaid. This problem began on [XXX] and has progressively worsened. Initially, the power steering would function normally for approximately 30 minutes of driving. It would work fine when starting in the morning or when the car was cool. However, after driving about 15 miles, the power steering would completely fail, and a warning message would appear indicating that extra effort was required. Recently, the power steering now fails every time I drive. Based on my research, this appears to be a common problem with Tesla vehicles, and I understand a recall has been issued for some model years, although not for the year of my vehicle. I intend to have this issue addressed and repaired through Tesla service. However, I wanted to make you aware of this problem as it seems to be a known issue that is now affecting my 2022 X Plaid as well. Thank you for your time and attention to this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11657566 · tap to collapse
Safety
While driving my Model X 2022 I noticed the warning "Steering assist reduced, Steering may require increased effort". I was then at a red light and I started to make a left turn and I could BARELY turn the wheel it was like it was almost locked up. Luckily I had enough strength and I was driving into a parking lot where I needed to have my car towed. Tesla service just said there was moisture in the steering wheel connector and they just cleaned it up and connected it. They test drove it and said it's fine. 4 days later I was driving it on the highway and I got the message again and I had my daughter in the car and was terrified. Luckily the steering did not lock up and just drove it home. I have messaged Tesla to see next steps, but when I look at the forums this has been happening A LOT! This is a huge safety concern and I don't feel Tesla is properly handling it based on all the reviews I have read... Source: NHTSA ODI #11657089 · tap to collapse
No
Apr 26
Safety
Apr 26
While driving my Model X 2022 I noticed the warning "Steering assist reduced, Steering may require increased effort". I was then at a red light and I started to make a left turn and I could BARELY turn the wheel it was like it was almost locked up. Luckily I had enough strength and I was driving into a parking lot where I needed to have my car towed. Tesla service just said there was moisture in the steering wheel connector and they just cleaned it up and connected it. They test drove it and said it's fine. 4 days later I was driving it on the highway and I got the message again and I had my daughter in the car and was terrified. Luckily the steering did not lock up and just drove it home. I have messaged Tesla to see next steps, but when I look at the forums this has been happening A LOT! This is a huge safety concern and I don't feel Tesla is properly handling it based on all the reviews I have read... Source: NHTSA ODI #11657089 · tap to collapse
Safety
On September, 21 2024 I scheduled an appointment with the Tesla Service Center for the âFront Row Curtain Airbagâ recall to be performed. October 30th, I took my 2022 Model X Plaid to the Tesla Service Center for the recall work to be performed. During the repair, their service technician BROKE-OFF an anchor nut that secures the airbag to the A-pillar. The advisor said in order to âfixâ it they would need to take the car to a body shop to have a ânewâ anchor nut welded onto the A-pillar. I was told this repair would require cutting open the A-pillar to access the location where the nut should be welded. Cutting the A-pillar will compromise the structural integrity of the vehicle's roof. And retrofitting a new mounting point for the side curtain airbag will compromise the effectiveness of the airbag in the event of an accident. The manufacturer's airbag recall "fix" does not involve cutting open the A-pillar to weld in a new mounting point for the vehicle's airbag. Performing the airbag recall in this manner creates a greater safety issue for my vehicle. Therefore, this "recall repair" should not be allowed to be performed on my vehicle. Source: NHTSA ODI #11629418 · tap to collapse
No
Dec 6
Safety
Dec 6
On September, 21 2024 I scheduled an appointment with the Tesla Service Center for the âFront Row Curtain Airbagâ recall to be performed. October 30th, I took my 2022 Model X Plaid to the Tesla Service Center for the recall work to be performed. During the repair, their service technician BROKE-OFF an anchor nut that secures the airbag to the A-pillar. The advisor said in order to âfixâ it they would need to take the car to a body shop to have a ânewâ anchor nut welded onto the A-pillar. I was told this repair would require cutting open the A-pillar to access the location where the nut should be welded. Cutting the A-pillar will compromise the structural integrity of the vehicle's roof. And retrofitting a new mounting point for the side curtain airbag will compromise the effectiveness of the airbag in the event of an accident. The manufacturer's airbag recall "fix" does not involve cutting open the A-pillar to weld in a new mounting point for the vehicle's airbag. Performing the airbag recall in this manner creates a greater safety issue for my vehicle. Therefore, this "recall repair" should not be allowed to be performed on my vehicle. Source: NHTSA ODI #11629418 · tap to collapse
Safety
I was getting a message on my display saying: Steering assist reduced Steering may require increased effort. But in reality, it requires all my strength, to turn the wheel. Very dangerous. Tesla charge to fix $4,100. Iâll have to pay it. Source: NHTSA ODI #11606691 · tap to collapse
No
Aug 5
Safety
Aug 5
I was getting a message on my display saying: Steering assist reduced Steering may require increased effort. But in reality, it requires all my strength, to turn the wheel. Very dangerous. Tesla charge to fix $4,100. Iâll have to pay it. Source: NHTSA ODI #11606691 · tap to collapse
Safety
when applying the brakes the steering wheel vibrates and car has reduced stopping power. when I took it to Tesla service center they said the "rotor runout is out of spec" the car has 25k miles and new "performance pads" were installed by Tesla as an upgrade in December 2023. the shaking developed after this. Tesla says the rotors are a wearable part and not covered under warranty. Source: NHTSA ODI #11605869 · tap to collapse
No
Jul 31
Safety
Jul 31
when applying the brakes the steering wheel vibrates and car has reduced stopping power. when I took it to Tesla service center they said the "rotor runout is out of spec" the car has 25k miles and new "performance pads" were installed by Tesla as an upgrade in December 2023. the shaking developed after this. Tesla says the rotors are a wearable part and not covered under warranty. Source: NHTSA ODI #11605869 · tap to collapse
Safety
We bought the Tesla Model X as a CPO vehicle from Tesla on [XXX]. Within the first 2 months of driving the car we saw an an alert for âSteering assist reducedâ and shortly after the steering wheel locked up making the car inoperable. This has happened twice while driving: [XXX] [XXX] This puts the driver and passengers at huge risk because the car was unable to turn while blocking a major intersection on [XXX] . We have taken in the vehicle in to Telsa Santa Barbara service center and they were unable to reproduce the issues so they did not make any fixes and returned the vehicle back in the same condition. There was a âSteering assist reducedâ warning message to the driver before the steering wheel locked up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11605280 · tap to collapse
No
Jul 28
Safety
Jul 28
We bought the Tesla Model X as a CPO vehicle from Tesla on [XXX]. Within the first 2 months of driving the car we saw an an alert for âSteering assist reducedâ and shortly after the steering wheel locked up making the car inoperable. This has happened twice while driving: [XXX] [XXX] This puts the driver and passengers at huge risk because the car was unable to turn while blocking a major intersection on [XXX] . We have taken in the vehicle in to Telsa Santa Barbara service center and they were unable to reproduce the issues so they did not make any fixes and returned the vehicle back in the same condition. There was a âSteering assist reducedâ warning message to the driver before the steering wheel locked up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11605280 · tap to collapse
Safety
As I was making an unprotected left turn, the power steering failed. The steering became incredibly heavy. There was almost an accident. Feels unsafe to drive, will be towing to the dealership. Errors: Steering assist reduced, lane assist unavailable. Codes: EPAS3P_a005_sent2mia, torque sensor 2 signal not received. Source: NHTSA ODI #11598049 · tap to collapse
No
Jun 30
Safety
Jun 30
As I was making an unprotected left turn, the power steering failed. The steering became incredibly heavy. There was almost an accident. Feels unsafe to drive, will be towing to the dealership. Errors: Steering assist reduced, lane assist unavailable. Codes: EPAS3P_a005_sent2mia, torque sensor 2 signal not received. Source: NHTSA ODI #11598049 · tap to collapse
Safety
The location of horn small icon and not in middle of the steering wheel is very hard to locate when you need it and safety concerns. Several times I needed to use the horn in emergency but were not able to locate it when you are in sudden need. Thanks Source: NHTSA ODI #11593226 · tap to collapse
No
Jun 7
Safety
Jun 7
The location of horn small icon and not in middle of the steering wheel is very hard to locate when you need it and safety concerns. Several times I needed to use the horn in emergency but were not able to locate it when you are in sudden need. Thanks Source: NHTSA ODI #11593226 · tap to collapse
Safety
The contact owns a 2022 Tesla Model X. The contact stated that while the vehicle was parked, the driverâs side rear passengerâs seat belt failed to release the child occupying the seat. The contact stated that after five minutes the seat belt was released. The contact then stated that while driving at approximately 20 MPH, with the front passenger and the driverâs side rear seats occupied, the restraint system fault for each passenger was displayed. Additionally, the contact stated that on several occasions while driving at various speeds, the messages appeared intermittently while both seats were unoccupied. The vehicle was taken to a dealer where it was diagnosed that a seat belt module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 2,000. Source: NHTSA ODI #11590563 · tap to collapse
No
May 23
Safety
May 23
The contact owns a 2022 Tesla Model X. The contact stated that while the vehicle was parked, the driverâs side rear passengerâs seat belt failed to release the child occupying the seat. The contact stated that after five minutes the seat belt was released. The contact then stated that while driving at approximately 20 MPH, with the front passenger and the driverâs side rear seats occupied, the restraint system fault for each passenger was displayed. Additionally, the contact stated that on several occasions while driving at various speeds, the messages appeared intermittently while both seats were unoccupied. The vehicle was taken to a dealer where it was diagnosed that a seat belt module needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 2,000. Source: NHTSA ODI #11590563 · tap to collapse
Safety
On more than one occasion lost power steering and ability to steer properly suddenly in mid drive. It is associated with a warning that comes on at random times saying steering assist reduced Source: NHTSA ODI #11581259 · tap to collapse
No
Apr 3
Safety
Apr 3
On more than one occasion lost power steering and ability to steer properly suddenly in mid drive. It is associated with a warning that comes on at random times saying steering assist reduced Source: NHTSA ODI #11581259 · tap to collapse
Safety
The yoke steering wheel only had a small horn button on the right side, only accessible by right thumb. If you are in the middle of a turn that requires more than a quarter turn, then your hand cannot possible be in the right place to use the horn. The lack of a horn in the center of the steering (like every other car) is unsafe. On many occasions I have found myself needing the horn but unable to press it fast enough and have had to take other evasive actions to avoid other vehicles. Source: NHTSA ODI #11581260 · tap to collapse
No
Apr 3
Safety
Apr 3
The yoke steering wheel only had a small horn button on the right side, only accessible by right thumb. If you are in the middle of a turn that requires more than a quarter turn, then your hand cannot possible be in the right place to use the horn. The lack of a horn in the center of the steering (like every other car) is unsafe. On many occasions I have found myself needing the horn but unable to press it fast enough and have had to take other evasive actions to avoid other vehicles. Source: NHTSA ODI #11581260 · tap to collapse
Safety
The car was parked on street and when I go inside the car and try to start car first on my tesla screen show alert 7 error after that couple minutes the front passenger airbag is deployed for nor reason I want to let you know the car itâs not involved any accidents or any impact Source: NHTSA ODI #11574797 · tap to collapse
No
Feb 28
Safety
Feb 28
The car was parked on street and when I go inside the car and try to start car first on my tesla screen show alert 7 error after that couple minutes the front passenger airbag is deployed for nor reason I want to let you know the car itâs not involved any accidents or any impact Source: NHTSA ODI #11574797 · tap to collapse
Safety
23V-838 This recall made my car less safe, you should not have forced this change on my car I do not like it. It makes the car unsafe Source: NHTSA ODI #11568157 · tap to collapse
No
Jan 26
Safety
Jan 26
23V-838 This recall made my car less safe, you should not have forced this change on my car I do not like it. It makes the car unsafe Source: NHTSA ODI #11568157 · tap to collapse
Safety
My vehicle does not have a horn in the center. It is a button. Elon Musk told the public over and over they all had a center horn that just wasnât activated yet, that would enable it in a future software update and that was a lie. This button horn on the right hand side never functions when needed. There is no âcover the entire right sideâ with your hand to make it honk when youâre quickly reacting to a safety hazard. It sets off the wipers usually without even honking. I donât mind the weird turn signals, but this needs to be fixed. Now that theyâve announced a new model with a regular horn and lied to us about our cars actually having them but being âdisabledâ I think we are entitled to a retrofit of a brand new one with a center horn like every other vehicle on the road. Rear cross traffic alert? What real cross traffic alert? After I bought this car I was absolutely floored to find that when I back up, it doesnât alert or beep or make any sound if a car is coming or a human is walking behind it. I was inches from hitting a neighbors child on a bike once and I am still shaken from what could have happened had I not heard someone yell. The car will scream and beep and flip out at every little other issue but doesnât have this? Every car Iâve had since 2008 has had this feature. It is absolutely unacceptable that this noisy beeping computer car doesnât have any audible rear cross traffic alerts. Please force them to fix this. It is DANGEROUS. The rear window is so high up itâs impossible to see beneath it. If Iâd hit that child, I never would have forgiven myself. Please force them to add an audible warning. Source: NHTSA ODI #11565391 · tap to collapse
No
Jan 13
Safety
Jan 13
My vehicle does not have a horn in the center. It is a button. Elon Musk told the public over and over they all had a center horn that just wasnât activated yet, that would enable it in a future software update and that was a lie. This button horn on the right hand side never functions when needed. There is no âcover the entire right sideâ with your hand to make it honk when youâre quickly reacting to a safety hazard. It sets off the wipers usually without even honking. I donât mind the weird turn signals, but this needs to be fixed. Now that theyâve announced a new model with a regular horn and lied to us about our cars actually having them but being âdisabledâ I think we are entitled to a retrofit of a brand new one with a center horn like every other vehicle on the road. Rear cross traffic alert? What real cross traffic alert? After I bought this car I was absolutely floored to find that when I back up, it doesnât alert or beep or make any sound if a car is coming or a human is walking behind it. I was inches from hitting a neighbors child on a bike once and I am still shaken from what could have happened had I not heard someone yell. The car will scream and beep and flip out at every little other issue but doesnât have this? Every car Iâve had since 2008 has had this feature. It is absolutely unacceptable that this noisy beeping computer car doesnât have any audible rear cross traffic alerts. Please force them to fix this. It is DANGEROUS. The rear window is so high up itâs impossible to see beneath it. If Iâd hit that child, I never would have forgiven myself. Please force them to add an audible warning. Source: NHTSA ODI #11565391 · tap to collapse
Safety
Steering yoke doesn't not have proper mechanical car horn. Source: NHTSA ODI #11565350 · tap to collapse
No
Jan 12
Safety
Jan 12
Steering yoke doesn't not have proper mechanical car horn. Source: NHTSA ODI #11565350 · tap to collapse
Safety
Not being able to press the center of the yoke to activate the horn has been a consistent safety problem. Alerting other drivers in an emergency shouldnât require me to find a small and indistinguishable button on the steering wheel. This has caused multiple incidents that could have been easily avoided with a traditional center horn. I drive my wife and 2 children in this vehicle daily. A horn should just work. Source: NHTSA ODI #11565386 · tap to collapse
No
Jan 12
Safety
Jan 12
Not being able to press the center of the yoke to activate the horn has been a consistent safety problem. Alerting other drivers in an emergency shouldnât require me to find a small and indistinguishable button on the steering wheel. This has caused multiple incidents that could have been easily avoided with a traditional center horn. I drive my wife and 2 children in this vehicle daily. A horn should just work. Source: NHTSA ODI #11565386 · tap to collapse
Safety
I sometimes hear a creaking noise from under my car when driving and steering at low speed and believe there is a potential defect that poses a risk to motor vehicle safety. I took my car into Tesla but they said they would not look at the car unless they could first hear a noise which is I told them is intermittent. They could nto hear a noise at the time, so did nto look at it. I have on occasion heard the noise again. My car is a year old and had around 5.1k miles when I took it in. It now has around 7,500 miles. I have never had a dealer refuse to put the car on a lift, especially a new car that is under warranty, to examine it based on a complaint from a customer. My concern is that I had read articles of reports to to NHTSA of Tesla suspension breakdown and wheels failing off of Tesla's on highways that have caused serious injuries to passengers and other vehicles and I am concerned something like that could happen to my car. Source: NHTSA ODI #11561241 · tap to collapse
No
Dec 20
Safety
Dec 20
I sometimes hear a creaking noise from under my car when driving and steering at low speed and believe there is a potential defect that poses a risk to motor vehicle safety. I took my car into Tesla but they said they would not look at the car unless they could first hear a noise which is I told them is intermittent. They could nto hear a noise at the time, so did nto look at it. I have on occasion heard the noise again. My car is a year old and had around 5.1k miles when I took it in. It now has around 7,500 miles. I have never had a dealer refuse to put the car on a lift, especially a new car that is under warranty, to examine it based on a complaint from a customer. My concern is that I had read articles of reports to to NHTSA of Tesla suspension breakdown and wheels failing off of Tesla's on highways that have caused serious injuries to passengers and other vehicles and I am concerned something like that could happen to my car. Source: NHTSA ODI #11561241 · tap to collapse
Safety
The contact owns a 2022 Tesla Model X. The contact stated that while driving approximately 55 MPH with the Auto Steering feature deactivated, the message "Auto Steering Unavailable" Suddenly displayed. Approximately three seconds later, the steering wheel erroneously made a sharp turn to the left causing the vehicle to drive into the opposite lane. The contact was able to forcefully turn the steering wheel to the right to avoid colliding head-on into oncoming traffic. The vehicle was later towed to the local service center who confirmed that the failure was caused by an internal fault in the steering column. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 37,000. Source: NHTSA ODI #11559521 · tap to collapse
No
Dec 10
Safety
Dec 10
The contact owns a 2022 Tesla Model X. The contact stated that while driving approximately 55 MPH with the Auto Steering feature deactivated, the message "Auto Steering Unavailable" Suddenly displayed. Approximately three seconds later, the steering wheel erroneously made a sharp turn to the left causing the vehicle to drive into the opposite lane. The contact was able to forcefully turn the steering wheel to the right to avoid colliding head-on into oncoming traffic. The vehicle was later towed to the local service center who confirmed that the failure was caused by an internal fault in the steering column. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 37,000. Source: NHTSA ODI #11559521 · tap to collapse
Safety
The front drivers side door doesn't latch close. It can come open on the highway, posing a serious safety concern. Tesla said since they couldn't replicate the issue at the time of the service appointment, and thus they were just going to ignore it. This was stated to me on October 31, 2023. Source: NHTSA ODI #11556893 · tap to collapse
No
Nov 26
Safety
Nov 26
The front drivers side door doesn't latch close. It can come open on the highway, posing a serious safety concern. Tesla said since they couldn't replicate the issue at the time of the service appointment, and thus they were just going to ignore it. This was stated to me on October 31, 2023. Source: NHTSA ODI #11556893 · tap to collapse
Safety
My left turn signal on my steering wheel intermittently wont turn on. Its very annoying I thought it was a software issue and waited because Tesla service center is so bad. After research on the internet forums people have suggested to report this to NHTSA due to no resolutions found. Source: NHTSA ODI #11556079 · tap to collapse
No
Nov 19
Safety
Nov 19
My left turn signal on my steering wheel intermittently wont turn on. Its very annoying I thought it was a software issue and waited because Tesla service center is so bad. After research on the internet forums people have suggested to report this to NHTSA due to no resolutions found. Source: NHTSA ODI #11556079 · tap to collapse
Safety
The design feature of having the HORN be a soft key rather than palming the steering wheel just like every other car, has resulted in multiple occurrences where I tried to honk at someone to avert a collision, and the honk was delayed by hundreds of milliseconds as I had to recall that the horn is a soft key, that I have to hunt for depending on the steering wheel angle, at a critical time when milliseconds count. This is a really hazardous design decision I hope gets changed before it becomes a direct factor in people's deaths. Source: NHTSA ODI #11551475 · tap to collapse
No
Oct 22
Safety
Oct 22
The design feature of having the HORN be a soft key rather than palming the steering wheel just like every other car, has resulted in multiple occurrences where I tried to honk at someone to avert a collision, and the honk was delayed by hundreds of milliseconds as I had to recall that the horn is a soft key, that I have to hunt for depending on the steering wheel angle, at a critical time when milliseconds count. This is a really hazardous design decision I hope gets changed before it becomes a direct factor in people's deaths. Source: NHTSA ODI #11551475 · tap to collapse
Safety
Seatbelt sometimes will not auto retract and gets stuck with lots of slack. Car is very clean, no blockages and seatbelt doesnât have any tears or frays Source: NHTSA ODI #11551025 · tap to collapse
No
Oct 19
Safety
Oct 19
Seatbelt sometimes will not auto retract and gets stuck with lots of slack. Car is very clean, no blockages and seatbelt doesnât have any tears or frays Source: NHTSA ODI #11551025 · tap to collapse
Safety
My 2022 Tesla Model X is equipped with yoke steering wheel with capacitive turn signal buttons integrated, and there's no turn signal stalk. While I like the simplicity, the turn signal buttons sometimes do not respond. It happened about 10x in the past 12 months / 10k miles of ownership. I took the vehicle to Tesla service center twice in the last a few weeks and they couldn't do anything other than a customer paid diagnostics. The most recent occurrence was 9/17. Here's what I put in my service request. "I was about to move to the right lane, but right signal button did not respond for 10-15 seconds. In the meantime, left signal button worked and I was able to activate it twice just to confirm it wasn't my thumb being wet of something else, but the right signal button would not respond at all. I wanted to record a video but it wasn't safe to do so. I captured a dashcam recording in case that helps." Here's the service result on my invoice "Unable to duplicate concerns present on steering yoke. Checked vehicle logs and no hardware related concerns or abnormalities identified. Performed inspection in-house and verified proper operation." (I was charged $70.5 for the diagnoses) The same also happened on 9/4. I put in the service note "I pressed on the left turn buttons about 5 times when the first 4 times it didnât respond. Iâve capture a dashcam video to record the exact time in case that helps." Here's the service result on my invoice "Unable to verify the customer concern, diagnosed and pulled car logs and customers time stamp. Reviewed data with the lead technician, and found no issues or cracked alerts during the time of when the button was operated. unable to replicate concern. Buttons are working as designed. No repairs needed at this time." This imposes road safety issues for me and other drivers, especially when I have to change lanes on busy roads. Source: NHTSA ODI #11547793 · tap to collapse
No
Oct 1
Safety
Oct 1
My 2022 Tesla Model X is equipped with yoke steering wheel with capacitive turn signal buttons integrated, and there's no turn signal stalk. While I like the simplicity, the turn signal buttons sometimes do not respond. It happened about 10x in the past 12 months / 10k miles of ownership. I took the vehicle to Tesla service center twice in the last a few weeks and they couldn't do anything other than a customer paid diagnostics. The most recent occurrence was 9/17. Here's what I put in my service request. "I was about to move to the right lane, but right signal button did not respond for 10-15 seconds. In the meantime, left signal button worked and I was able to activate it twice just to confirm it wasn't my thumb being wet of something else, but the right signal button would not respond at all. I wanted to record a video but it wasn't safe to do so. I captured a dashcam recording in case that helps." Here's the service result on my invoice "Unable to duplicate concerns present on steering yoke. Checked vehicle logs and no hardware related concerns or abnormalities identified. Performed inspection in-house and verified proper operation." (I was charged $70.5 for the diagnoses) The same also happened on 9/4. I put in the service note "I pressed on the left turn buttons about 5 times when the first 4 times it didnât respond. Iâve capture a dashcam video to record the exact time in case that helps." Here's the service result on my invoice "Unable to verify the customer concern, diagnosed and pulled car logs and customers time stamp. Reviewed data with the lead technician, and found no issues or cracked alerts during the time of when the button was operated. unable to replicate concern. Buttons are working as designed. No repairs needed at this time." This imposes road safety issues for me and other drivers, especially when I have to change lanes on busy roads. Source: NHTSA ODI #11547793 · tap to collapse
Safety
driving this morning when suddenly the car steering wheel stop responding and will no long turn right or left, and almost Couse to a crash with other cars. calling tow truck to tow the car to Tesla. waiting for diagnostic. car is mostly brand new, super dangerous Source: NHTSA ODI #11543918 · tap to collapse
No
Sep 10
Safety
Sep 10
driving this morning when suddenly the car steering wheel stop responding and will no long turn right or left, and almost Couse to a crash with other cars. calling tow truck to tow the car to Tesla. waiting for diagnostic. car is mostly brand new, super dangerous Source: NHTSA ODI #11543918 · tap to collapse
Safety
At about 11:20pm on September 9th, the steering control went out while we were going around an exit ramp at which point the steering yoke became extremely difficult to use and tried to revert to a straight position in the middle of going around the curve. Source: NHTSA ODI #11543641 · tap to collapse
No
Sep 9
Safety
Sep 9
At about 11:20pm on September 9th, the steering control went out while we were going around an exit ramp at which point the steering yoke became extremely difficult to use and tried to revert to a straight position in the middle of going around the curve. Source: NHTSA ODI #11543641 · tap to collapse
Safety
I'd like to report a safety concern. There are two issues. 1. the shape of the steering wheel, and 2. the location of the buttons and overall stalkless yoke. I have had this vehicle for a little over a year now, and there have been a number of times both issues could have caused a major accident. The first issue is the shape of the steering wheel. When driving normally, just every day driving, its not so much of an issue. But when you have to make quick, multiple emergency manuvers, the shape of the yoke (the fact that its not round'ish) is problematic. The yoke shape doesn't allow for quick maneuvers that you'd expect in emergency scenarios. The second issue has to do with the location of the high beams and the horn specifically, but could see other buttons being problematic for people with smaller hands than I have. I have attached several pictures with and without my own hands (for reference, I'm 6' tall with a medium build and proportional hand size.) As you can see, my thumbs aren't able to reach the high beam and horn buttons without moving my hands. Additionally, they aren't actually buttons and no way to know if my finger/thumb is in the correct place without looking at the yoke/wheel. This is problematic, because drivers would need to use those buttons quickly. Also, the high beam button isn't really user friendly. When trying to switch to high beams, you have to hold the button for a period of time, and it doesn't always work. Both of these issues are problematic and I recommend a review, as I'm seeing not only tesla with this steering wheel/yoke design, but have seen Lexus with the yoke design too. I work in the DC area and willing to bring my Tesla Model X to show your team so you can evalute the issue first hand. Thanks for your consideration Source: NHTSA ODI #11542094 · tap to collapse
No
Aug 31
Safety
Aug 31
I'd like to report a safety concern. There are two issues. 1. the shape of the steering wheel, and 2. the location of the buttons and overall stalkless yoke. I have had this vehicle for a little over a year now, and there have been a number of times both issues could have caused a major accident. The first issue is the shape of the steering wheel. When driving normally, just every day driving, its not so much of an issue. But when you have to make quick, multiple emergency manuvers, the shape of the yoke (the fact that its not round'ish) is problematic. The yoke shape doesn't allow for quick maneuvers that you'd expect in emergency scenarios. The second issue has to do with the location of the high beams and the horn specifically, but could see other buttons being problematic for people with smaller hands than I have. I have attached several pictures with and without my own hands (for reference, I'm 6' tall with a medium build and proportional hand size.) As you can see, my thumbs aren't able to reach the high beam and horn buttons without moving my hands. Additionally, they aren't actually buttons and no way to know if my finger/thumb is in the correct place without looking at the yoke/wheel. This is problematic, because drivers would need to use those buttons quickly. Also, the high beam button isn't really user friendly. When trying to switch to high beams, you have to hold the button for a period of time, and it doesn't always work. Both of these issues are problematic and I recommend a review, as I'm seeing not only tesla with this steering wheel/yoke design, but have seen Lexus with the yoke design too. I work in the DC area and willing to bring my Tesla Model X to show your team so you can evalute the issue first hand. Thanks for your consideration Source: NHTSA ODI #11542094 · tap to collapse
Safety
Steering wheel left and right signals are hard to control while driving. Narrowly escaped accident because I have to look at steering wheel to press signal button. I am not sure how this signal cleared safety concerns. It happened several times , I stop looking at road and find signal to press it. Source: NHTSA ODI #11540873 · tap to collapse
No
Aug 25
Safety
Aug 25
Steering wheel left and right signals are hard to control while driving. Narrowly escaped accident because I have to look at steering wheel to press signal button. I am not sure how this signal cleared safety concerns. It happened several times , I stop looking at road and find signal to press it. Source: NHTSA ODI #11540873 · tap to collapse
Safety
While driving on an 80 MPH speed limit, 2-lane interstate in a rural area, the vehicle's "traffic aware" cruise control was enabled. The driver attempted to pass a semi-truck on left while the road was curving to the left. The vehicle's emergency lane keep assist appeared to engage causing the vehicle to swerve toward the semi-truck. The driver corrected back to the left, when doing so the power steering system failed causing the driver to apply significant force to the steering to avoid a collision. For the next 12 miles of driving the power steering never engaged and turning required significant force. While charging at a supercharger the error on the dashboard stating that power steering was not available persisted. Upon departure the error message went away and the power steering worked again. The manufacturer was contacted as the vehicle was under warranty. It was determined that no repair was needed after the power steering once again began to work, but the failure created a significant risk to the five vehicle occupants at the time of failure. Source: NHTSA ODI #11535805 · tap to collapse
No
Jul 31
Safety
Jul 31
While driving on an 80 MPH speed limit, 2-lane interstate in a rural area, the vehicle's "traffic aware" cruise control was enabled. The driver attempted to pass a semi-truck on left while the road was curving to the left. The vehicle's emergency lane keep assist appeared to engage causing the vehicle to swerve toward the semi-truck. The driver corrected back to the left, when doing so the power steering system failed causing the driver to apply significant force to the steering to avoid a collision. For the next 12 miles of driving the power steering never engaged and turning required significant force. While charging at a supercharger the error on the dashboard stating that power steering was not available persisted. Upon departure the error message went away and the power steering worked again. The manufacturer was contacted as the vehicle was under warranty. It was determined that no repair was needed after the power steering once again began to work, but the failure created a significant risk to the five vehicle occupants at the time of failure. Source: NHTSA ODI #11535805 · tap to collapse
Safety
In numerous incidents, I have attempted to signal other drivers using my horn in an emergency situation. In one such incident, I was in the left lane, traveling at approx. 40 miles per hour when a driver who was stopped in the right lane began switching into my lane. I went to honk to indicate my presence, but the capacitive touch button on the upper right of the wheel was difficult to locate in a quick emergency situation. Additionally, pressing the center of the wheel, as will honk in every other car on the market did not work. In another incident, I was traveling through an intersection at approx. 50 miles per hour, and an oncoming vehicle attempted to make a left turn as they did not see me (presumably). I attempted to honk, but again, the horn button was very difficult to location in such a quick, high-stakes emergency situation. It is my opinion that Tesla's current design for their Model X and Model S vehicles, where the horn can only be initiated via a small capacitive touch button, represents a safety hazard to owners of these vehicles, as well as the general public who may be interacting with these vehicles on the road. Tesla has prioritized design over safety, and it is only a matter of time before lives are lost through easily preventable collisions due to the lack of a standard warning device such as a horn. Source: NHTSA ODI #11534308 · tap to collapse
No
Jul 24
Safety
Jul 24
In numerous incidents, I have attempted to signal other drivers using my horn in an emergency situation. In one such incident, I was in the left lane, traveling at approx. 40 miles per hour when a driver who was stopped in the right lane began switching into my lane. I went to honk to indicate my presence, but the capacitive touch button on the upper right of the wheel was difficult to locate in a quick emergency situation. Additionally, pressing the center of the wheel, as will honk in every other car on the market did not work. In another incident, I was traveling through an intersection at approx. 50 miles per hour, and an oncoming vehicle attempted to make a left turn as they did not see me (presumably). I attempted to honk, but again, the horn button was very difficult to location in such a quick, high-stakes emergency situation. It is my opinion that Tesla's current design for their Model X and Model S vehicles, where the horn can only be initiated via a small capacitive touch button, represents a safety hazard to owners of these vehicles, as well as the general public who may be interacting with these vehicles on the road. Tesla has prioritized design over safety, and it is only a matter of time before lives are lost through easily preventable collisions due to the lack of a standard warning device such as a horn. Source: NHTSA ODI #11534308 · tap to collapse
Safety
As I was trying to make a turn into the parking lot of a convenient store, my Tesla Model X started accelerating suddenly and unintendedly without my foot being on the accelerator. I kept pressing on the brake to stop the car, but it would not stop. I had no control and while it accelerated for 15-20 yards eventually it hit two other cars that were parked there. This happened so quickly. We all were terrified and shocked as I could not stop it from accelerating. I kept yelling "it is not stopping" to the person seating on the passenger side. I am confident that I did NOT press the accelerator pedal. The car was not on autopilot. My initial speed was probably 5 miles/hour, but it accelerated so suddenly that four airbags deployed, and the car is not drivable. Insurance company is evaluating whether the car is repairable, but I am afraid of driving with this car again until the problem is found and fixed. This could have turned to a major tragedy. Source: NHTSA ODI #11533941 · tap to collapse
Yes
Jul 22
Safety
Jul 22
As I was trying to make a turn into the parking lot of a convenient store, my Tesla Model X started accelerating suddenly and unintendedly without my foot being on the accelerator. I kept pressing on the brake to stop the car, but it would not stop. I had no control and while it accelerated for 15-20 yards eventually it hit two other cars that were parked there. This happened so quickly. We all were terrified and shocked as I could not stop it from accelerating. I kept yelling "it is not stopping" to the person seating on the passenger side. I am confident that I did NOT press the accelerator pedal. The car was not on autopilot. My initial speed was probably 5 miles/hour, but it accelerated so suddenly that four airbags deployed, and the car is not drivable. Insurance company is evaluating whether the car is repairable, but I am afraid of driving with this car again until the problem is found and fixed. This could have turned to a major tragedy. Source: NHTSA ODI #11533941 · tap to collapse
Crash involved
Safety
On Tesla's site, it says to report safety concerns to you vs to Tesla so that's what I'm doing since Tesla doesn't have any options to write to them about these problems. 1) I got into a parking lot accident on 7/7/2023 because of the "slide bar" on the Tesla Model X. I have had problems with it and complained to people about it before. If your hand has lotion on it, when you "scroll" up with your finger, it doesn't always "take". That's what happened earlier on 7/7 as well as in the parking lot. I scrolled to go forward, but it didn't scroll so when I hit the "gas" (its electric), it went backwards into the car in back of me. What if the car behind me was a person instead - that would have been awful. Tesla should fix this. 2) Tesla's horn is a small button on the right side of the 1/2 steering wheel. You can't even reach it with your right fingers when you are driving. If your right hand is not available, it is almost impossible to use your left finger to push exactly that small button for the horn. I also complained to Tesla about this safety issue when I had another problem with the car. Previously, someone cut me off and I couldn't even warn them because my right finger couldn't push exactly that small button. Another time, my right hand was occupied and I was just jabbing at the right side of the steering wheel to try to get the horn to sound, which it didn't. Thank you for listening. Source: NHTSA ODI #11531644 · tap to collapse
Yes
Jul 10
Safety
Jul 10
On Tesla's site, it says to report safety concerns to you vs to Tesla so that's what I'm doing since Tesla doesn't have any options to write to them about these problems. 1) I got into a parking lot accident on 7/7/2023 because of the "slide bar" on the Tesla Model X. I have had problems with it and complained to people about it before. If your hand has lotion on it, when you "scroll" up with your finger, it doesn't always "take". That's what happened earlier on 7/7 as well as in the parking lot. I scrolled to go forward, but it didn't scroll so when I hit the "gas" (its electric), it went backwards into the car in back of me. What if the car behind me was a person instead - that would have been awful. Tesla should fix this. 2) Tesla's horn is a small button on the right side of the 1/2 steering wheel. You can't even reach it with your right fingers when you are driving. If your right hand is not available, it is almost impossible to use your left finger to push exactly that small button for the horn. I also complained to Tesla about this safety issue when I had another problem with the car. Previously, someone cut me off and I couldn't even warn them because my right finger couldn't push exactly that small button. Another time, my right hand was occupied and I was just jabbing at the right side of the steering wheel to try to get the horn to sound, which it didn't. Thank you for listening. Source: NHTSA ODI #11531644 · tap to collapse
Crash involved
Safety
The contact owns a 2022 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V085000 (Steering, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Source: NHTSA ODI #11517897 · tap to collapse
No
Apr 18
Safety
Apr 18
The contact owns a 2022 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V085000 (Steering, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Source: NHTSA ODI #11517897 · tap to collapse
Safety
UNKNOWN Source: NHTSA ODI #11517726 · tap to collapse
Yes
Apr 17
Safety
Apr 17
UNKNOWN Source: NHTSA ODI #11517726 · tap to collapse
Crash involved
Safety
Traveling south on I 5in CA on 2/27, weather and road were clear, speed 70 MPH, the car suddenly ceased to maintain it's set speed and decelerated rapidly. at 70 MPH with vehicles right behind me closely following, this is safety hazard. Same problem on return trip home northbound on CA 101 - destination Brentwood, CA. Third occurrence was on CA 246 - same problems but at 60 MPH. Source: NHTSA ODI #11510147 · tap to collapse
No
Mar 3
Safety
Mar 3
Traveling south on I 5in CA on 2/27, weather and road were clear, speed 70 MPH, the car suddenly ceased to maintain it's set speed and decelerated rapidly. at 70 MPH with vehicles right behind me closely following, this is safety hazard. Same problem on return trip home northbound on CA 101 - destination Brentwood, CA. Third occurrence was on CA 246 - same problems but at 60 MPH. Source: NHTSA ODI #11510147 · tap to collapse
Safety
While on regular cruise control (not autopilot), our Model X will abruptly decelerate. This has happened before. Usually on highways I. Road trips. Source: NHTSA ODI #11506845 · tap to collapse
No
Feb 11
Safety
Feb 11
While on regular cruise control (not autopilot), our Model X will abruptly decelerate. This has happened before. Usually on highways I. Road trips. Source: NHTSA ODI #11506845 · tap to collapse
Safety
The contact owns a 2022 Tesla Model X. The contact stated that after his wife had entered the parked vehicle and the driver's door was still open, the vehicle experienced unintended acceleration, causing the vehicle to drive over a curb, into a ravine, and then crash into a tree. No warning lights were illuminated. A police report was not filed due to the contact's wife not sustaining injuries. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed or repaired and was then towed to an independent mechanic, where it remained awaiting diagnosis and repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 200. The contact noted that the actual failure mileage was 1,646. Source: NHTSA ODI #11502198 · tap to collapse
Yes
Jan 16
Safety
Jan 16
The contact owns a 2022 Tesla Model X. The contact stated that after his wife had entered the parked vehicle and the driver's door was still open, the vehicle experienced unintended acceleration, causing the vehicle to drive over a curb, into a ravine, and then crash into a tree. No warning lights were illuminated. A police report was not filed due to the contact's wife not sustaining injuries. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed or repaired and was then towed to an independent mechanic, where it remained awaiting diagnosis and repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 200. The contact noted that the actual failure mileage was 1,646. Source: NHTSA ODI #11502198 · tap to collapse
Crash involved
Safety
This happened with my new Tesla Model X Plaid with installed Self Drive software. The AUTOPILOT or SELF DRIVE mode was NOT enabled when the incident happened. Turning into a parking spot at a Target superstore, (next to a damaged at the rear end car, parked to the left of the spot I was pulling into), the car went out of control with unintended acceleration as if the car's Emergency Evasion system got activated unintentionally. It went over the curb and made a turn on it's own on the grassed divider and came to a stop on it's own, while I was trying to apply breaks all along. It caused damage to other cars but fortunately no people were harmed. This incident happened end of July of 2022 and I have since repeatedly tried to get answers from Tesla. There have been multiple other incidents of unintended acceleration reported by other drivers of Tesla with two incidents resulting in loss of lives. My car finally got repaired and has been released to me saying they have tested and found it safe to drive although I was told with regards to my incident "the engineering case is still open with no resolution at this point". I had requested a master technician to check my car but that has not been arranged yet. I have repeatedly contacted the local Tesla service center manager who has not been able to get an answer from her team with regards to the cause of the problem but at the same time was told that the current issues do not warrant repurchase of the car like I had requested. Source: NHTSA ODI #11498648 · tap to collapse
Yes
Dec 22
Safety
Dec 22
This happened with my new Tesla Model X Plaid with installed Self Drive software. The AUTOPILOT or SELF DRIVE mode was NOT enabled when the incident happened. Turning into a parking spot at a Target superstore, (next to a damaged at the rear end car, parked to the left of the spot I was pulling into), the car went out of control with unintended acceleration as if the car's Emergency Evasion system got activated unintentionally. It went over the curb and made a turn on it's own on the grassed divider and came to a stop on it's own, while I was trying to apply breaks all along. It caused damage to other cars but fortunately no people were harmed. This incident happened end of July of 2022 and I have since repeatedly tried to get answers from Tesla. There have been multiple other incidents of unintended acceleration reported by other drivers of Tesla with two incidents resulting in loss of lives. My car finally got repaired and has been released to me saying they have tested and found it safe to drive although I was told with regards to my incident "the engineering case is still open with no resolution at this point". I had requested a master technician to check my car but that has not been arranged yet. I have repeatedly contacted the local Tesla service center manager who has not been able to get an answer from her team with regards to the cause of the problem but at the same time was told that the current issues do not warrant repurchase of the car like I had requested. Source: NHTSA ODI #11498648 · tap to collapse
Crash involved
Safety
2022 Model X plaid is exhibiting â Phantom Brakingâ while in autopilot mode using navigation. Vehicle abruptly brakes while driving on highway as navigation appears to become confused and thinks it is on a side street. Vehicle goes from high speeds of 70-80 mph, down to 30-40 mph. If was being followed closely, car behind Tesla would have collided with rear of vehicle. This has occurred 10+ times since purchased vehicle in February. Vehicle has just under 6000 mi. as of today. I have times/dates to include a video of one incident. I have brought it to Tesla for service on 2 separate occasions, to no avail. They say it needs the latest upgrade, which has not resolved issue. Source: NHTSA ODI #11493287 · tap to collapse
No
Nov 11
Safety
Nov 11
2022 Model X plaid is exhibiting â Phantom Brakingâ while in autopilot mode using navigation. Vehicle abruptly brakes while driving on highway as navigation appears to become confused and thinks it is on a side street. Vehicle goes from high speeds of 70-80 mph, down to 30-40 mph. If was being followed closely, car behind Tesla would have collided with rear of vehicle. This has occurred 10+ times since purchased vehicle in February. Vehicle has just under 6000 mi. as of today. I have times/dates to include a video of one incident. I have brought it to Tesla for service on 2 separate occasions, to no avail. They say it needs the latest upgrade, which has not resolved issue. Source: NHTSA ODI #11493287 · tap to collapse
Safety
a safety recall letter regarding the front-row curtain airbags was sent by Tesla on 6/1/2022, but no further action is taken up to this day. Source: NHTSA ODI #11493132 · tap to collapse
No
Nov 9
Safety
Nov 9
a safety recall letter regarding the front-row curtain airbags was sent by Tesla on 6/1/2022, but no further action is taken up to this day. Source: NHTSA ODI #11493132 · tap to collapse
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