2021 Tesla Model S Long Range

2021 Tesla Model S Long Range

Luxury Electric Sedan · AWD

405 mi 23 recalls 172 complaints
60 /100
TrimIndex Score

Based on battery health, build quality, owner data, EPA range, and market pricing

Below average for 2021 EV Sedans (class avg 65)

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TrimIndex Intelligence
Synthesized 1 day ago · v2.4
50 NHTSA Complaints
23 Active Recalls
9 Reddit Threads r/TeslaLounge
19 Forum Excerpts avg -0.12 sentiment

Airbag recalls span 4 years without resolution. 3 separate driver airbag campaigns (21V868000, 24V967000, 25V172000) cite torn cushions as an injury risk in crashes. A January 2026 complaint documents an in-scope vehicle denied recall service by Tesla.

Phantom braking recurs at highway speeds. 9 NHTSA complaints document sudden, unexplained hard braking while Autopilot or TACC is active on open roads at 70–80 mph, creating rear-end hazard with no obstacle present.

Yoke horn placement triggers documented near-misses. 12 NHTSA complaints describe drivers unable to locate the yoke-mounted horn during active near-collision events. The touch-button position shifts with wheel angle, preventing reliable emergency activation.

Build quality trails the class benchmark by 29%. Build quality scores 68 against a class average of 95.9. Panel gap complaints appear across 3 independent sources on teslamotorsclub, with 50% of build quality excerpts rating the assembly negatively.

405-mile EPA range leads the 2021 BEV sedan class. At 28.18 kWh/100mi, the Long Range AWD tops 2021 BEV sedans in rated range. 3 teslamotorsclub threads confirm near-rated range achievable at 65–70 mph in moderate temperatures.

Full Synthesis

The 2021 Tesla Model S Long Range scores 60/100 composite, carried by a class-leading 405-mile EPA range and a software score of 81, but pulled down by 23 recalls and 50 NHTSA complaints. The standout safety failure pattern: 12 documented emergency horn-inaccessibility events tied to the yoke design, and 9 phantom braking incidents at highway speeds. Three driver airbag campaigns carry injury consequences, with at least one owner denied recall service in 2026. Build quality scores 68 — 29% below the class benchmark of 95.9. Value scores 44; the drop from a $91,100 MSRP to a $35,900 KBB fair purchase price reflects market-priced-in risk, not a windfall. For buyers: verify all open airbag recalls are remediated before purchase, avoid FSD reliance, and inspect panel alignment at delivery.

Analyzed by TrimIndex Data Engine · Scoring methodology →

Pricing & Market Value

Original MSRP $91,100 When new (2021)
Current Market Value $33,363 – $57,041 Composite from KBB & J.D. Power
▼ 37 – 63% high depreciation loss
KBB
Fair Purchase Price
$35,900
J.D. Power
Consumer Verified™
$45,202 Verified Fair Price

Score Breakdown

What matters most to you?

Drag the sliders to prioritize what you care about. Your TrimIndex Score recalculates instantly.

Your Score
60
/100
Battery Health
55
Weight25%
Owner Satisfaction
53
Weight20%
Build Quality
68
Weight15%
Value
44
Weight15%
Range & Efficiency
72
Weight15%
Software & Tech
81
Weight10%

Vehicle Specifications

405
miles
EPA Range
28.2
kWh/100mi
Efficiency
AWD
 
Drivetrain

NHTSA Recalls (23)

Mar 2025
Air Bags
Campaign #25V172000

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Dec 2024
Air Bags — Frontal — Driver Side — Cushion
Campaign #24V967000

Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

Check VIN status at NHTSA.gov
Jul 2024
Electrical System — Software
Campaign #24V554000

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Check VIN status at NHTSA.gov
May 2024
Seat Belts — Front — Warning Light — Devices
Campaign #24V376000

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Check VIN status at NHTSA.gov
Feb 2024
Forward Collision Avoidance — Warnings — External — Pedestrian Alert
Campaign #24V153000

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Jan 2024
Electrical System — Instrument Cluster — Panel
Campaign #24V051000

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Dec 2023
Electrical System — Adas — Driver Monitoring — Software
Campaign #23V838000

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Check VIN status at NHTSA.gov
Nov 2023
Steering — Steering Wheel — Handle Bar
Campaign #23V743000

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Check VIN status at NHTSA.gov
Jul 2023
Seat Belts — Front
Campaign #23V488000

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Check VIN status at NHTSA.gov
Feb 2023
Steering — Automated — Adaptive Steering
Campaign #23V085000

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Check VIN status at NHTSA.gov
Oct 2022
Visibility — Rearview Mirrors — Devices — Exterior
Campaign #22E092000

Tesla, Inc. (Tesla) is recalling certain 2021 Model S exterior side rearview mirrors, part numbers: 1622232-00-B and 1622233-00-B. The driver side exterior rearview mirrors are convex (curved glass) and the passenger side mirrors do not include the "Objects in Mirror Are Closer Than They Appear" etched warning. As such, these mirrors fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

When using the incorrect mirrors, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Oct 2022
Steering — Electric Power Assist System
Campaign #22V818000

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Sep 2022
Visibility — Power Window Devices And Controls
Campaign #22V702000

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Check VIN status at NHTSA.gov
May 2022
Equipment — Electrical — Infotainment — Video (Touch)Screen — Monitor — Unit
Campaign #22V296000

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Apr 2022
Forward Collision Avoidance — Warnings — External — Pedestrian Alert
Campaign #22V235000

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Feb 2022
Air Bags — Side — Window — Curtain — Inflator
Campaign #22V104000

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S vehicles. The right or left side curtain air bag inflators may have been assembled incorrectly.

An incorrectly assembled inflator can cause a delayed or improper deployment of the side curtain air bag, increasing the risk of injury during a crash.

Check VIN status at NHTSA.gov
Feb 2022
Forward Collision Avoidance — Warnings — External — Pedestrian Alert
Campaign #22V063000

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Feb 2022
Electrical System — Software
Campaign #22V050000

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Jan 2022
Seat Belts — Front
Campaign #22V045000

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Check VIN status at NHTSA.gov
Jan 2022
Steering — Automated — Adaptive Steering
Campaign #22V037000

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Failing to stop at a stop sign can increase the risk of a crash.

Check VIN status at NHTSA.gov
Dec 2021
Latches — Locks — Linkages — Hood — Latch
Campaign #21V00B000

Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.

Check VIN status at NHTSA.gov
Nov 2021
Air Bags — Frontal — Driver Side — Cushion
Campaign #21V868000

Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.

A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.

Check VIN status at NHTSA.gov
Oct 2021
Forward Collision Avoidance — Sensing System — Camera
Campaign #21V846000

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Check VIN status at NHTSA.gov

NHTSA Complaints (172 total)

101
Safety
43
Build Quality
20
Battery
5
Software

Severity: 1 cosmetic  ·  2 minor  ·  3 repeat visit  ·  4 stranding  ·  5 crash / injury

5
Safety
Dec 18
7/30/2025 The vehicle experienced a confirmed TOTAL loss of function to include steering, restraint, and braking functionality at approximately 60 to 65 miles per hour. This catastrophic failure placed myself and and others at severe risk. Although Tesla’s service notes confirm the event occurred, no corrective repair was performed. The vehicle was completely inoperative with a matter of seconds with no prior warning. At this point in time the car has continued to not operate the same steering and noises has been in the shop 5 times still no answer or repairs in regard to it shutting down or any other issues that continue to return. The last visit I was asked to purchase new tires because maybe that’s why, I did. I continue to be told nothing is wrong with the vehicle making me feel extremely defeated when I know the vehicle is not the same as it was.
5
Safety
Sep 23
On at least nine occasions the car has very suddenly and with no input from driver braked hard during passing another vehicle, when assuming the original lane after passing a vehicle, and, on one occasion when no other vehicle was close by. I have brought all incidents to Tesla's attention. They tell me the problem resides in the software of the car and that they "are working on it". This is a very serious problem, which has been going on for over a year in my case. A totally unacceptable and extremely dangerous situation! Occurred in December 21, 2020; Several times during the summer of 2021, other sporadic times, and most recently on September 6 and 8, 2022
4
Safety
Jan 16
I have started receiving airbag & seat safety issue alert but recieved appointment after a month even considering major safety concern. Some of 2021 vehicles are serviced under the recall Tesla sent. But told me mine doesn’t qualify for same issue for same year, same model cars. It seems like issue is with all Tesla Model S 2021 but Tesla charging big dollar amount to repair the safety concern. They have also mentioned there is on going concern with air suspension and all Tesla starts giving problem between 60,000 miles to 90,000 miles. It costs around $6000 to fix that issue and told me these are not safety concerns.
4
Safety
Nov 17
Vehicle: 2021 Tesla Model S Long Range VIN: [XXX] I am reporting multiple safety-related defects that existed at delivery or developed shortly thereafter, and Tesla has refused to diagnose or repair them under warranty. These defects create an unsafe driving condition and risk of loss of control or collision. Defect Summary: 1.Alignment Defect at Delivery: On the day I bought the car, the steering wheel pulled to the left and felt unstable. I reported this immediately to Tesla. They dismissed it as “normal.” 2.Premature Tire Wear: Within months, the left tire wore down to the steel belts on the left side while the right side had normal wear. An independent shop confirmed this was caused by suspension/bushing issues, not road damage. 3.Suspension/Bushing Failure: A third-party Tesla-certified shop confirmed that the suspension components are bent/tweaked and require replacement for safe driving. Tesla refused to inspect these components properly. 4.Unlatched Rear Seat at Delivery: The rear seat was delivered unlatched, which is a major safety hazard during braking or collision. 5.Broken Glass Under Rear Seat: Broken glass was found under the rear seat cushion at delivery, raising concerns about vehicle history and delivery inspection standards. 6.New Defect While in Tesla’s Custody: On Nov 17, 2025, moisture accumulated inside the left taillight while the vehicle was parked outdoors at Tesla’s Stockton facility. This can cause electrical shorting or lighting malfunction. Tesla’s Response: Tesla has repeatedly refused to inspect the suspension properly, dismissed my complaints, and produced an inaccurate service invoice that did not reflect what was discussed. They told me we are “at an impasse.” These defects pose a serious safety risk (tire blowout, loss of control, lighting malfunction). I request NHTSA investigate these issues as they may indicate broader problems with Tesla’s suspension, alignment, and delivery inspection processes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
4
Safety
Oct 19
On October 17, 2025, while using Full Self-Driving (FSD) mode on my 2021 Tesla Model S Plaid, the car failed to stop at two red lights within a three-hour period. In each case, the car attempted to drive through the intersection even though the signal was solid red. I intervened manually and applied the brakes to prevent a potential collision. There were no prior warnings or alerts, and I have not modified the vehicle. This behavior endangers my safety and the safety of others. I am willing to provide the vehicle and any available data logs for inspection if requested.
4
Safety
Apr 7
I am the owner of a 2021 Tesla Model S Plaid (VIN# [XXX] ). At approximately 12,000 miles—well within the 4-year/50,000-mile Basic Vehicle Warranty—I began experiencing peeling on the yoke steering wheel. I reported this issue verbally at the time, but Tesla staff failed to document the concern, and the Tesla app provided no suitable method to submit the issue. Since then, I have made multiple good-faith attempts to schedule service for this defect. However, each time I have been met with out-of-pocket charge demands, including being told I must approve a $2,000 charge before Tesla would even address a basic light repair—effectively blocking my ability to have the steering wheel defect evaluated under warranty. When I explained that this issue is clearly a manufacturing defect and should be covered, I was told I did not complete the appointment. In reality, I was unable to proceed because of Tesla's unjust demand for payment for something that is not my fault. I have already reached out via email regarding this issue and received no meaningful resolution. I was also dismissed by Kennesaw store manager Hunter Moss during attempts to escalate. Public customer feedback suggests I am not alone—numerous Tesla owners have reported similar experiences with yoke steering defects and customer service dismissals. It’s frustrating and embarrassing to have friends and family see a visibly defective steering wheel in a premium vehicle like the Model S Plaid. Under the Magnuson-Moss Warranty Act (15 U.S. Code § 2301 et seq.), Tesla is legally obligated to honor express warranties and cannot deny warranty coverage due to internal miscommunication, technical limitations of the app, or improper handling of service requests. I am formally requesting a warranty-covered replacement of the yoke steering wheel without delay. Tesla has 7 days from receipt of this message to confirm a service appointment and warranty approval. If this matter is not resolved promptly, I will INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
4
Safety
Dec 3
I have the yoke steering wheel. To activate the horn, you press on the right side of the steering wheel. I was driving at freeway speeds and a car did not see me and started to move into my lane. Due to the placement of the horn on the side next to windshield wipers, the wipers went on but not the horn. You have to take your eyes off the road to look down for the horn. Tesla is aware of the dangers of the placement of the horn and has a new yoke steering wheel with the horn in the traditional position, center of wheel. Unfortunately, Tesla has not on its own recalled the older model yoke although they have taken remedial steps to improve the design. I believe a formal recall should be initiated on this steering wheel.
4
Safety
Oct 24
Due to the yoke not having a traditional horn button it is hard to remember to push the tiny capacative touch button... very dangerous. Also the yoke feels more dangerous than a normal wheel.
4
Software
Oct 6
I received recall notice for 24V-554 on 9/22/2024. The recall notice informs that Tesla will resolve the recall safety defect by over-the-air update via the car's WIFI capabilities. I have informed Tesla that my car's WIFI capabilities are broken and I scheduled service for October 3rd. Tesla informed that parts for my vehicle are not yet ready and rescheduled my service for October 24th. I informed Tesla that I am missing a required safety recall update, and asked if they able to push the update to me via the car's internet or otherwise remedy the issue of my car not having capability to resolve the safety defect. Tesla responded "Due to contraints at the service center we unfortunately had to reschedule you" for October 24th. The Safety Recall notice informed that if the manufacter is unable to remedy the safety defect within a reasonable time, I may notify the NHTSA.
4
Safety
Jul 29
To avoid collision on the highway with a deer crossing in front of me, I braked very hard. The left rear brake caliper mount broke as a result. I did not lose brake fluid pressure, thankfully but this could’ve been a catastrophic failure. I contacted Tesla who seemed indifferent and blaming the incident on my driving and the mileage of the car ( 48,000 ). I have never in my life heard of a caliper mount breaking on any car with any number of miles. I’m sure it happens, but it should not happen on a car with 1000 hp.
4
Safety
Jan 12
The horn is a button. As someone almost steered into me, I looked down to find the horn and almost ran into a child as my car swerved!!! This is incredibly unsafe to hide the horn button in an incredibly small area next to the wiper button and cruise control. How this was approved is beyond me!! Tesla needs to make all current cars correct by having the horn be accesible. Like every other car in the world!
4
Safety
Jan 4
Left turn signal button randomly stops working, have to click right signal then left again for it to work. Happens about 2-3 times per week
4
Safety
Dec 27
Went to a Tesla dealership to get my car aligned. 4 days later they told me that my car couldn’t be aligned because my fron lower control arm was bent or broken. I purchased the car from Tesla with 5700 miles. The cad had about 19k miles when it went in for alignment. Seen owning the vehicle I never had an accident or damage to vehicle that would cause such damage. Like always they like to blame the customer to we can cover the defects of there vehicles.
4
Safety
Dec 26
Driving on divided highway at night, the car slowed dramatically at each exit from the highway.
4
Safety
Dec 15
Dear Sir/Madam, I am highly concerned about the safety of the newest versions of Tesla Model S, Model X (without stalks), CyberTruck and Model 3 with the code name Highland. These models pose a significant danger when operated without intuitive direction signals, especially in the following situations: 1) Roundabouts: It is nearly impossible to correctly activate the signal lights. Please refer to the following example: [XXX] 2) Complete distraction of our focus from the road is required to operate signalling (eyes are EVERY TIME off a road), as shown in this example: [XXX] 3) In the event of a slightly dangerous occurrence, it is impossible to effectively and intuitively use the signals (or honk with the "Yoke" steering wheel). Please see: [XXX] Naturally, all of these points contribute to a significantly higher risk of accidents and undoubtedly impact the flow of traffic. Regards Alardo INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
4
Safety
Sep 17
I have had my Tesla to their shop FOUR times to try to fix a safety airbag issue in the drivers side which they have had my car for weeks and weeks on end, only for me to get it back with the same issue after only a few days of repair! I asked them for a refund and other things and they have done nothing! They still make me pay full price for my lease even though they have had my car in their shop more than I have driving it.
4
Safety
Aug 29
Rear passenger seat belt came unattached from receiver on braking. 7 year old in booster seat lunged forward
4
Safety
Aug 28
After backing out of a parking space and turning the steering wheel, the steering wheel locked up. I could still drive forward and reverse but had no ability to steer the car. I left the car in order to turn it off and when I returned and turned it back on, the steering unlocked. I had this happen two times today.
4
Safety
Aug 24
Vehicle braked without warning with cruise control engaged. Luckily there were no other vehicles near us when this phantom braking occurred.
4
Safety
Jul 24
I was in the middle of a turn when someone veered into my lane. I tried to honk my horn to warn the other driver, but I couldn’t find it. The button was on the other side of the steering because the yoke was turned. I couldn’t find the horn button in time to avert a collision. Fortunately I was able to steer away in time.
4
Safety
Jun 8
Third time this week I have been thrown forward into the steering wheel with no cars or objects surrounding me.
4
Safety
May 13
Another automatic phantom braking throwing us toward in the car with no objects or other cars in proximity.
4
Safety
May 7
Oncoming vehicle suddenly turned in front of 2021 Tesla Model S resulting in collision at 34mph. Automatic braking did not engage, collision warning system failed to sound alert. Air bags deployed however seat belt completely spooled out causing the driver to strike the windshield and break the glass by contact with the top of the head. The vehicle was a total loss and the dealer never inspected the car.
Crash involved
4
Safety
Apr 27
The tiny selection on the yoke to sound the cars horn requires me to take my eyes off the road to find it. This is unsafe. Several times I needed to sound the horn and was unable to in time. The worst instance was when I was making a U-turn in a 4-way intersection and needed to sound the horn to warn off a driver about to turn in front of me from the other direction. The yoke was inverted about 270 degrees and it was impossible to find the tiny horn symbol. There needs to be a conventional horn in the center of the yoke that can be pushed quickly without diverting eyes from the road. This has occured multiple dates that I do not specifically recall.
4
Safety
Apr 26
On March 19, 2023, I put my Tesla in drive and it went into reverse . When I tried to brake the speed accelerated. We were unable to stop the vehicle, while driving in reverse the car hit two mailboxes and two ceramic flower pots. It has been over 6 weeks and Tesla will not return my calls or messages. My insurance company looked at the body of the vehicle for a repair estimate. Nothing indicated that there was a problem prior to the incident.
4
Safety
Apr 19
To honk the horn, you have to find and push a very small button on the steering wheel. I have been in multiple situations where I have been unable to honk the horn in time to avert a potential accident because I could not find the horn button. Tesla appears to have recognized the problem and added a horn to the airbag on new vehicles, but they have refused to offer any retrofit.
4
Safety
Mar 15
The steering wheel needs a center push horn. This is not available in 2021 model s. On occasions when someone seerved into my lane or to alert anyone on the road in an emergency, driver can’t be scrambling to find a touch sensitive button on the steering. When palm is placed on right side, it just triggers the wiper instead of horn sometimes adding to the chaos of the situation. This is a major issue. Please get it fixed. Don’t recall the exact date. So selecting random.
4
Safety
Feb 12
Im having total braking loss around freezing temps The issue occurs around freezing temps, after a car wash or if the roads are wet after driving on the highway for 20-30min without using the brakes. (Using one pedal driving) Last year I had the same issue and Tesla’s position was something to do with detergent in the car washes I use. Now they’re saying it’s because I put the “wrong” size rear tires on the car. They were sold to me and installed by Tesla as the factory recommended winter tires and rim package. They’re saying that the abs sensor is detecting the error and automatically applying ABS brakes because of the mismatch tire size. However, the issue is not an intermittent braking loss, it’s a complete braking loss. I’m also seeing abnormal front rotor wear. Tesla said this was an issue that was occurring on some other vehicles and they had a high level engineering team trying to figure it out. At the time mine was one of the first P2 refresh vehicles in Canada so I was guessing there weren’t that many being used in below freezing temps since they weren’t exporting to Europe at the time.
4
Safety
Feb 11
The Traffic-Aware Cruise Control has been braking unexpectedly and for no valid reason. The most recent example was when we were driving along US Hwy 24 between Wilkerson Pass and Fairplay, CO. The car suddenly braked even though there was no hazard. This has been happening regularly on this drive, in both directions, multiple times per drive. When this happens, the road is generally straight, with little, if any, elevation change. This is a safety issue because if this happens when a car is driving closely behind us, the unexpected braking could result in a rear-end collision. I have not reported this to Tesla because I understand this is a widespread issue that many people encounter, so I believe Tesla is fully aware of the issue. This problem seems to have gotten significantly worse after Tesla deactivated RADAR in the vehicle (without my consent). My understanding is that they are now using only cameras to manage Traffic Aware Cruise Control. Regardless of the reason, this issue has been happening with much greater frequency since around December, 2022 or January, 2023.
4
Safety
Jan 16
The horn placement on the yoke steering is dangerous and problematic. It is illogical and useless in the prevention of accident avoidance. I have had several scenarios where I have needed to use the horn and could not find it because I was in a turn, or I intuitively slammed the palm of my hand on the center of the yoke, where the horn should be located. Also, when holding the yoke in the proper position my thumb is not long enough to reach the horn button. Just by luck and quick action I was able to avoid being hit in multiple scenarios. It is DISTRESSING and UNNERVING to be driving a vehicle where you CANNOT find the horn when needed! I cannot stress enough how important it is to recall these vehicles and place the horn in the center of the yoke/steering. How this design ever passed safety regulations and put into production is mind boggling!
4
Safety
Dec 14
Our Tesla, in the "Full Self Drive" mode, has on more than one occasion applied the brakes suddenly without warning while traveling on the freeways. The date I indicate below was the last occurrence. I see that others have indicated this malady and I wanted to add our voice to this conversation. Thank you
4
Safety
Dec 1
The contact owned a 2021 Tesla Model S. The contact stated while driving approximately 100 MPH, as he took his foot off of the accelerator, with the vehicle brake control set to "aggressive slowdown," as the vehicle slowed the contact looked into the rearview mirror and observed white smoke issuing from the rear of the vehicle. The contact then depressed the brake pedal, and instead of slowing the vehicle accelerated at a dramatic rate and the contact lost control of the vehicle and left the roadway. The contact stated he was not aware of any warning lights being illuminated. The vehicle went into a ditch and continued straight following the ditch. The contact stated that the vehicle had not lost any speed, rather it seemed to be going faster. The vehicle crashed through a fence, drove up a slight berm, and went airborne. The contact's vehicle crashed into the ground, front end first, after flying 130 feet in the air, and began to roll end over end two to three times. The contact and his two passengers were unconscious after impact with the ground, the vehicle had come to a stop and caught on fire. The contact had attempted to exit the vehicle once he regained consciousness, however, he had difficulty since the driver's side door was jammed and his left ankle was dislocated and his right ankle was broken. The contact had managed to crawl out of the vehicle through the driver's side window which had completely shattered. The contact stated that the passenger in the front seat was not seriously injured, although he was transported to a hospital and released that same day. The passenger in the rear was transported and hospitalized with internal bleeding and a broken rib, the contact was not told which rib was broken by the passenger. The vehicle had been engulfed in fire and the contact had rolled into a ditch, a passerby was on the scene and called emergency services. The contact was transported from the scene by a rescue helicopter and flown to a trauma center. At the trauma center, the contact was treated for int
Crash involved
4
Safety
Nov 22
I lost the use of my right hand and am unable to activate the horn as it is a tiny button on the right side of the yoke rather than simply pressing the center of the yoke.
4
Safety
Nov 3
In August 2022 I was driving my Tesla S. I was traveling 25 miles an hour or less. I unfortunately lost consciousness for a very short time. My tesla then crashed into a parked car. There was snow emergency braking nor any emergency alarms. In theory describes shouldn’t of happened with an emergency braking system.
Crash involved
4
Safety
Oct 25
Today was at least the 3rd time "phantom braking" has occurred. While traveling on I-64 in Virginia, my speed was about 75mph with adaptive cruise control on. Suddenly, the car braked hard, slowing to about 40mph. I thought the car was going to stop. Fortunately, there were no vehicles behind me or there could have been a rear end collision. I did not use the automatic feature again for the rest of that drive.
4
Safety
Oct 17
I have had at least 2 panic situations where I needed to use the horn to warn another vehicle that didn't see me that it was going to collide with me (lane change without checking, or crossing in front of me). The horn on my vehicle is a small force-press button with no raised markings, just an icon picture, just to the right of the large center pad that is the steering wheel (actually called a steering yolk) air bag. Decades of muscle memory has me pressing/slamming the largest thing at the center of the steering wheel in a panic situation. The time it takes to look down at the wheel to find the force-press button that is the horn is a major safety issue. All Tesla Model Ss and Xs from 2021 on have a steering yolk instead of a round wheel with this particular design/implementation for the horn. I have twice asked Tesla service to make the steering center airbag pad activate the horn. The 1st request was ignored. The 2nd request (Oct 18'2022) was responded to with "We do not offer a retrofit for that at this time. I will mark this [request] as feedback and remove it from your service ticket."
4
Safety
Oct 14
Car repeatedly, randomly slams in brakes while cruise control engaged for no apparent reason. Not speeding, no other cars or blockages around, open highway on a bright, clear day.
4
Safety
Oct 5
I was recently nearly involved in a traffic accident when I wasn't able to blow the horn on the Tesla steering wheel. I was backing up out of a parking stall in a parking lot and at the same time another car in the stall next to me was also backing up. I tried went to blow the horn on the steeling wheel and I was not able to find it quickly enough because it is very difficult to find the button in an emergency. Fortunately, the other driver in the car saw me just in the nick of time and was able to stop. The problem in my opinion, and many others on social media, is that Telsa chose to not put a horn in the normal place on the steering wheel where most other car manufactures place their horns. Another area of concern about this Yoke steering wheel are the turn signals. Unlike most cars, the directional signals on this model Tesla are located in a small area on the steeling wheel. These buttons are hard to find and use when attempting to turn at a street corner or to change lanes on the roadways. Consequently, sometimes it's just easier not to use the turn signal. I personally believe that this is also a safety concern for this car.
4
Safety
Aug 10
The position of the horn button on the steering yoke is problematic. The horn button on the 2021 Tesla model S is operated by the right thumb. This position causes activation problems in various situations. One example is where quick horn use is required, the natural muscle memory is to push the center of the yoke , (where the horn button is located on all manufactured vehicles). The initial reaction to push the center of the wheel, causes an UNSAFE delay in horn activation, as the user then struggles to find the small horn button with the right thumb. Most of the time, the horn button is missed and the windshield wipers are activated, which causes more confusion in a stressful situation. Another problem with the position of the horn button is that when making a tight turn and the wheel is spun 180 degrees, the horn button is impossible to find or activate in a timely manner. It is surprising to me that the horn button placement was allowed to be installed on a production vehicle. While driving the vehicle there have been numerous events where quick horn activation was needed. One of the events happened recently while exiting a public garage. While the yoke was turned 180 degrees to make a right turn, another vehicle almost hit our vehicle and when my wife tried to hit the horn, it was impossible to find the button since the wheel was upside down, ( spun 180 degrees). Only luck prevented an accident. Another event happened two days ago. While driving on a 4 lane highway, a vehicle aggressively changed lanes toward our car. The action of the other vehicle caused a startle response, when my wife tried to hit the horn, muscle memory caused her to push the center of the wheel, instead of the small button that is activated by the thumb. By the time she found the button, it was too late to prevent the other vehicle from swerving into our lane. Also, the windshield wipers were activated instead of the horn. The horn position needs to be changed to the center of the wheel.
4
Safety
Aug 8
On 4 Aug 2022, at 10:24am (CST), while traveling northbound on Hwy 287 just south of Henrietta, Texas with the Tesla Autopilot speed set at 80mph with a posted speed limit of 75mph, the car was in the left lane of a two-lane, high-speed highway, when the car suddenly and unexpectedly slammed on the brakes, gave a "TAKE CONTROL IMMEDIATELY" warning and rapidly shifted its lane position, almost causing a wreck with the car behind me. There were no vehicles beside me and nothing to the front or sides to cause concern or indicate that there was any reason for the sudden and abrupt braking maneuver.
4
Safety
Jun 26
Brakes are not strong enough to brake tires loose or cause anti lock. My Chevrolet Colorado out stops my Tesla. Hit an animal that my truck would not have. Helpless feeling.
Crash involved
4
Safety
Jun 7
The airbag module installed in the yoke has popped out while driving. It currently hangs by a wire. This makes the car completely inoperable safely. In fact had the airbag ever gone off in this condition it could cause serious injury and possibly death. Reached out to Tesla for repair and they are estimating 20 days to begin a repair. If cars with this problem get into an accident that activated the airbag I believe there could be very serious consequences for the driver.
4
Safety
Jun 3
The vehicle put the brakes on when on adaptive cruise, but with very few cars around. The last time, there was no car in front of me, but the vehicle braked so fast the the car behind me almost rear ended me. I’ve noticed that it happened twice on a South bound stretch of I-35 in Temple texas. This needs to be addressed or there is a strong potential for an accident.
4
Safety
May 28
Car does not have a proper center horn- extremely dangerous. Only has a small button on the right side of the steering yoke that moves as the wheel is turned. Company owner clearly stated that a center airbag enabled horn would be available on all cars produced from November 2021 forward and would be activated by a firmware update. Either the hardware was never deployed or the update was never activated because no one has received it. Tesla will not confirm or deny that the newer production cars even have the necessary hardware to be updated. Find it shocking that this has not been addressed from a regulatory standpoint by now. Company should be mandated to deliver what their owner has promised after having released a new model that is lacking a practical, safe version of a significant safety feature.
4
Safety
Apr 13
I have had this car for about three months. It is equipped with "yoke" steering. I have fully adapted to it, with the exception of the horn button. Because I use it so infrequently, I have had no chance to develop muscle memory, and I suspect I am not alone. Twice now, while in heavy fast traffic in a middle lane, I've been in the blind spot of a car to my right. That car moved at a reasonable pace into my lane, and I could have stopped the movement with a rapid warning honk. Because I couldn't locate the horn button quickly, I was forced to brake abruptly and swerve left. Fortunately, both times the drivers to my left saw what was happening and moved left as well, but it could have been much worse. I am terrified of a child running toward the street and I can't honk fast enough. I keep practicing the horn, but I have 50 years of middle wheel push to overcome. Much as I love my Plaid, I think they should re-think this critical safety issue.
4
Safety
Mar 27
Horn is supposed to be activated by covering the full right hand side of the yoke or pressing small horn button on the upper hand side of the yoke. Went to honk at car that swerved into my path, but right hand side cover feature is non-functional...horn did not sound...only way to activate the horn is to tap the small horn button that requires a shift in grip to reach and taking eyes off the road to locate since it is never in the same location given the yoke is never fully straight unless going straight (which you are not often doing when taking an evasive maneuver). Horn should not require this level of precision to activate!
4
Safety
Mar 18
It is still unknown, but I believe the brakes failed. My wife was driving and making a left turn into a residential neighborhood when she applied the brake and it didn't respond, even when pushing the pedal to the floor. All that resulted was a clicking noise. The brakes failing to respond, and the emergency braking not engaging did cause an impact with a curb and sidewalk. At the same time, the seatbelt did not lock on impact or when pushing the brake pedal to the floor. The safety of the my wife was put at risk as she could not stop the car. With the cars weight and the amount of power that it has, it creates a dangerous situation for anyone around, especially in a residential area. The vehicle is available for inspection and is currently at the Tesla Service Center. There was a warning light that said something regarding the "Hold" not working and another for "Regenerative Braking." I do have the four angle dash cam videos from the Tesla of both times that it did occur.
Crash involved
4
Safety
Mar 7
experiencing phantom braking. On a recent trip I had several episodes of phantom braking where the vehicle slammed on the brakes without any obstacles in front of the car. Just an open road. While this has happened on two lane roads with oncoming traffic on this recent trip it happened on a freeway with nothing in front of it. There were a lot of bugs in the air and I'm wondering if a bug hitting a camera was the cause. Also, the car at a stop light gave me a heads up that the light had changed. Without looking at the lights I started to accelerate only to find out that it picked up the left and turn light not the light controlling my lane. Almost crashed into oncoming traffic.
4
Safety
Mar 3
Tesla Service Center canceling appointments to repair driver airbag recall. Numerous attempts to have recall accomplished with Tesla Service Center in Palm Springs, CA. Unsuccessful since November 2021 (3 months).
4
Safety
Feb 17
The yoke is DANGEROUS, stupid, offers no benefit. The horn is way off center, meaning it's always in a different place, depending on the turn position. This is criminally stupid, and almost caused 3 accidents already for me. When you need a horn, it's to prevent an accident, and everyone intuitively slams the middle of the steering WHEEL.... There needs to be a recall and provide us with a proper steering wheel, with horn in the middle.

Showing top 50 of 172 complaints (sorted by severity, most recent first). Full dataset available via NHTSA ODI search.

What Owners Are Saying

▲ +0.70Satisfaction

"0-60 doesn't tell the full story, let's put Plaid Model S's 60-130mph time in perspective. On the surface, a 1.99-2.2s (depends on how you measure it) 0-60mph time is absurdly quick, but doesn't seem like a material leap from 2.2-2.4s achieved by previous record holders (918 Spyder, Model S Performance, Taycan Turbo S, etc). But what Tesla truly achieved with the Plaid powertrain is how much quicker it is at higher speed acceleration. So I'm doing a short list of comparing the Plaid Model S to some of the quickest accelerating cars ever built in history, EV and ICE alike. Note: I used magazine test time whenever possible for all the cars below, and drag strip timeslips if magazine test numbers are not available, and finally user submitted Draggy/Vbox times (this is when it gets unreliable). Test: 60-130mph 2011 Ferrari F1: ~2.6s (purely for reference, current F1 cars are much faster even, but I can't find data). 2021 Rimac Nevera: 3.39s **Lol WTF BBQ, I guess sets a target for the future Roadster to beat** 2021 Bugatti Chiron Sport: 4.1s (I don't think we'll see a pure ICE production car exceeding this ever again). 2021 McLaren 765LT (ECU tune): 4.16s (only non-stock car on this list, but the modification is minimal and only shows how much McLaren sandbagged their turbo cars like usual). **2021 Tesla Plaid Model S**: 4.71s 2021 McLaren 765LT (stock): 4.76s 2013 McLaren P1: 4.8s (this was mind bogglingly fast when it came out 8 years ago) 2021 Ferrari SF90: 4.97s 2013 Ferrari LaFerrari: 5s 2017 McLaren 720S: 5.37s (for a mainstream supercar, this was a performance landmark when it first came out 4 years ago) 2020 Ferrari F8: 6.21s 2021 Porsche 992 911 Turbo S: 6.7s **2019 Porsche Taycan Turbo S**: 8.1s (the previous king of production EVs) **2020 Tesla Model S Performance (Raven)**: 9.4s (This is why people called the old Model S a one trick pony of 0-60. It wasn't competitive against actual ICE performance car"

— r/teslamotors · 2026
▲ +0.70Satisfaction

"Dilemma: Model S or BMW iX Hi everyone, I currently have a BMW i X and Tesla model S on order. I initially was fully committed to going with the BMW IX, because I had a less than stellar experience with my previous Tesla model Y. However, the closer I got to delivery date, the more sales tactic/markups etc. I’ve been dealing with with my dealership. This, along with the price drops, enticed me to go test drive a new model S, and I instantly fell in love with it. The quality of the car far exceeded my expectations compared to what I had grown accustomed to with the model Y, and I was pleasantly surprised with the level of storage the car offered for a sedan. Additionally, as someone who does a lot of road trips, I know the Tesla charging network takes a lot of the stress away. Right now I am talking with my dealer to cancel my IX order and go ahead and pick up my model S sometime next week. Since this is a big decision, I just wanted to see what everyone here has as far as thoughts on these two cars, or any experiences that you’ve had: just in case I am overlooking something that I should be considering. My use case is primarily just my wife and I taking our 2 bicycles various places, going on extended road trips (5 to 10 hours at a time), and the occasional hour or two long day trip with our 2-3 nieces and nephews. I did not believe I would like the model S as much as I do, and my impression was that the interior build quality between the two cars is very similar. But, the last thing I want to do is get too emotional about either vehicle, and have the sort of buyers remorse I did with my model Y purchase (which just wasn’t a good fit as a vehicle for me). Thanks! EDIT: Thank you everyone for your input, I’ve sent the email to cancel the iX deposit, and I’m going to take delivery of the Model S next week 👌"

— r/TeslaLounge · 2026
▲ +0.50Build Quality

"Over the years, Tesla has quietly tightened up its manufacturing. Later Model 3 and Model Y vehicles, especially from Fremont and Austin after roughly 2021, tend to have **smaller and more consistent gaps** than the infamous early cars. But variability is still higher than what you’ll typically see from established luxury brands, which is why you keep hearing about it. Panel gaps are a quality‑control problem, not automatically a safety problem. The more uneven and sloppy the gaps, the more questions you should ask about how the car was assembled, or whether it’s had body work that wasn’t done correctly. A **panel gap** is simply the space between two body panels, hood and fender, door and quarter panel, trunk and bumper, and so on. Automakers design two things here: - **Gap width**: how wide the opening is, usually measured in millimeters. - **Flushness**: whether the panels sit on the same plane, or one sits proud (sticking out) or sunken (sitting in). On a high‑quality build, _gaps are consistent_ from left to right and front to back. The exact number, say 3.5 mm vs 4 mm, matters less than the consistency. Your eye is very good at spotting a mismatched side, even if you’ve never held a feeler gauge in your life. When you’re looking at a Tesla, don’t obsess over the exact measurement. Ask yourself: "Does the left side look like the right side?" If one side swallows your fingertip and the other barely fits a credit card, that’s worth flagging."

— Recharged · 2026
▲ +0.50Software

"- **Proactive Measures**: Phased rollouts, such as in China’s “gray testing,” minimize widespread issues, as noted in Tesla Oracle. - **Localized Training**: For FSD in China, Tesla uses localized data storage to adapt to regional driving conditions, a strategy detailed in CarNewsChina. - **Commitment to Rapid Patches**: Tesla’s rapid response, like fixing lag with 2024.32.7, shows a commitment to addressing issues promptly, as seen in Not a Tesla App. Tesla’s OTA updates are a double-edged sword, offering innovation while posing reliability risks. As of March 4, 2025, user vigilance, through pre-update checks and post-update troubleshooting, is critical. Tesla’s accountability, through phased rollouts and rapid patches, complements user efforts, ensuring a balanced approach to maintaining vehicle performance and safety. Tags: Tesla Model 3 Accessories, Tesla Model 3 Highland Accessories, Tesla Model S Accessories, Tesla Model X Accessories, Tesla Model Y Accessories, Tesla Shop, Tesla Accessories, Tesla Cybertruck Accessories"

— Teslaacessories · 2026
▽ 0.90Battery

"2018 Tesla Model S disappointment I replaced wife's 2018 Lexus ES350 with 2018 Tesla Model S 100D. The reason was daily commuting about 6 days a week 50 miles a day. We test drove the car and both liked it at first. We planned to buy 2021 Lexus ES300h, but changed mind for Tesla. Two months of ownership were ok. We learned to use superchargers and I arranged installation of wall charger at home and set up charging at work. We did couple of longer road trips 150 to 350 miles one way with no issues. Couple of things were disappointing, no ventilated seats, no cross traffic and blind spot monitoring, very bad headlights. But nice acceleration and very nice sporty handling comparing to Lexus. Yesterday after driving from work without problems car died on the driveway. Just threw a bunch of codes regarding BMS failure. It looks like the battery is toast. Now I started to understand why the used one cost nothing. In one minute your 20k vehicle may turn into a piece of crap needing 20 k in repairs. Luckily our is still under warranty but boy I dont want to own it any more. Wife still likes it but I am completely disappointed with vehicle that can leave you stranded with no prior warning. And what is worse all my 25 years of experience in cars is useless. I was driving Toyotas and Lexuses all my life and of course I am spoiled with reliability, but even when my broke ass was driving 93 Lada I never was so frustrated. Even if there is a hole in the cylinder of my Lexus she is going to bring me home. Thanks God it happened on the driveway at home, not 350 miles away on Sunday night. I cannot trust vehicle anymore, can not convince myself to keep it. I hate unreliability. I think that is it for me. Short and painful experience with EVs. Too bad I really like Model S even though the quality of interior is mediocre. But that mess with the battery is such a turn off. Who has been in the same situation what did you ended up doing? Sold the car, got the newer Tesla, got extended warranty?"

— r/TeslaModelS · 2026
▽ 0.85Satisfaction

"2025 Tesla Model S Plaid - Rattle and Disappointed with Tesla Service... Bought a new 2025 Model S Plaid \~2 months ago (second Tesla, previously had a Model 3 LR). For the price and reputation, the ownership experience has been rough so far: (two vids of the noise...) * **Software issues:** Air suspension + electric braking both failed early on, throwing a flood of alerts. It was kind of a frightening experience, I have to be honest. The car reset after a little while, but it can be a bit dangerous when it happens mid-drive. Both times, I was backing up when this happened. * **Service nightmare:** Scheduled for a rattle in the rear liftgate. The first service center didn’t have the part in time (I was moving states), so they asked that I rebook in my new state (which I was okay with). It did take a month to get an appointment, but I understand they are busy. * **Zero communication when scheduling for service:** I received no updates on the status of the vehicle, and none of my calls were answered when I called the service center. The car said it would be completed the same day, @ 5 PM, but it was only until late at night that I was informed it would roll into tomorrow. I was a bit annoyed with the lack of communication because my work schedule requires me to be on top of it. * **Poor delivery:** The car was returned dirty and at a 20% charge when they had it for TWO DAYS. I figured since I had spent $100,000 on a vehicle, they'd clean it and give it back with a full charge. Every other premium dealer (BMW, Porsche, etc.) cleans before giving it back. Hell, even if you buy a used Porsche and take it to a Porsche dealer, they will quite literally detail the thing before giving it back lol. * **Problem wasn't fixed :(:** They told me the rattle was gone, but it was still there.... and louder the next day. For a $100k+ car, this service feels pretty crap rather than premium. Anyone else having similar issues with Tesla service quality lately? And if anyone can tell me what that noise is and how I can get rid of it that would be great lol, it is annoying."

— r/TeslaLounge · 2026
▽ 0.80Software

"- **Incidents**: Multiple Cybertruck owners reported their vehicles becoming unresponsive after installing software version 2024.45.25.5, described as "bricking," leaving cars unable to start. This issue was particularly noted in December 2024, with affected users advised to reinstall the update, which resolved most cases. - **Root Cause**: The problem was attributed to corrupted firmware during installation, as confirmed by news articles and forum discussions, such as those on Cybertruck Owners Club. - **Impact**: Such incidents highlight the risks of OTA processes, especially for newer models like the Cybertruck, and underscore the need for cautious rollouts. - **Post-Update Inconsistencies**: Users have reported sudden lane departures, erratic braking, and failure to recognize traffic signals, particularly with early versions of Full Self-Driving (FSD) in China. For instance, the 2024.45.32.12 update introduced urban Autopilot but was clarified as an L2 system, leading to instability in complex scenarios like Chinese traffic circles. - **Regulatory Limitations**: In China, FSD is restricted to L2 driver-assist due to regulatory hurdles, as noted in reports from Forbes. This contrasts with the U.S., where FSD is marketed as supervised autonomy, creating regional variations in user experience. - **Internal Insights**: Tesla’s internal communications, as cited in news, suggest these are early-stage features requiring localized AI training, explaining the instability."

— Teslaacessories · 2026
▽ 0.70Satisfaction

"Untruthful Performance Figures from Used Model S 75D directly from Tesla’s site? Ok, so my story starts about a month ago, when I purchased a used 2016 tesla model s 75D from tesla’s used inventory quoted on the site as having 4.2 seconds 0-60, 259miles of range, and 140mph top speed. I pickup in Chicago and drove it to Reno myself to avoid the $2,000 delivery fee. When I arrived it was software locked to a 70D (which will be relevant), I did my trip that way but a bit of email correspondence with my delivery advisor and it got unlocked to the full 75 kwh of battery which I was happy about, but here is where we run into my big issue, the car is still corked, the uncorking had not been performed at all, and I said fine, I will schedule a service appointment at my local service center. For anyone who doesn’t know, around February 2018 tesla took in any model s 75D (no software locked 70D or 60Ds) and they did about a 2 hour procedure that reduced the 0-60 time from about 5.4s to 4.2s and max power output by around 130kw or so. Anyways I take it to the service center and they take it in and fix an issue I had with the door trim and then tell me they will follow up and tell me if it is eligible, and I thought ok, it probably will be considering it was a lightly used model with 35k miles, well they never called me so I went to schedule another appointment and then they told me I was not eligible, with a bit of pushing they told me the battery of the car is in good shape but tesla no longer performs the service to do this to the cars. I was kinda upset that I bought this model under the false impression of getting 4.2s 0-60, its the whole reason I decided not to go for a previous year p85d pre facelift, cause I thought the difference of 4.2s and 3.3s isn’t that bad to justify buying the newer model. Well since then I talked to my delivery advisor and through some email correspondence he told me to schedule another appointment but the service center told me again they could not do anything with the matter. I am really starting to get annoyed a month later and I want to know if I have any way to fix this, like any procedure I can do? Im just gonna compare this to ordering an audi rs7 and only getting an s7, or a mustang gt and only getting an ecoboost, I paid to get it with that performance and it is basically the same car but I want my extra performance, it isn’t any small amount. Is there any way to get permission for the service center to do it or any third parties that can do it for me? If not can it go under a lawsuit of false advertisement or can I request a replacement under lemon law since this was not disclosed at purchase and could significantly harm the usefulness or resale value of the vehicle? - Side note: I would like anyone who has experienced this, has any useful insight, or any legal experience to provide me an answer. I got trolled heavily in one of my previous posts asking for help for it being locked from a 75d to a 70d. I am not a"

— r/TeslaLounge · 2026

Showing 8 of 95 owner excerpts (sorted by sentiment strength)

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