2025 Tesla Model 3 Long Range

2025 Tesla Model 3 Long Range

Electric Sedan · AWD

358 mi 82 kWh 346 hp LFP NACS 250 kW DC 3 recalls 98 complaints
74 /100
TrimIndex Score

Based on battery health, build quality, owner data, EPA range, and market pricing

Above average for 2025 EV Sedans (class avg 65 · top 3%)

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Last scanned 1 day ago

TrimIndex Intelligence
Synthesized 2 days ago · v2.4
85 NHTSA Complaints
3 Active Recalls
12 Reddit Threads r/teslamotors
35 Forum Excerpts avg +0.22 sentiment

FSD phantom braking linked to crash-involved NHTSA complaints Six owners report crash-involved complaints with unexpected FSD braking at highway speeds. ODIs 11638740, 11645068, 11649448, 11661756, 11668060, 11686758 span 12 months. Pattern predates Tesla's OTA patch. No advance warning or override time.

Touch-stalk turn signal failures documented across 10+ independent filings Ten+ owners report touch-stalk turn signal failures on Highland-generation steering. Multiple filers link non-activation to near-miss or contact events. No recall covers mechanism as of April 2026. Pattern exceeds NHTSA ODI investigation threshold.

Panel gaps and windshield stress cracks cluster in recently delivered units Forum reports show panel gaps, B-pillar wind noise, and windshield stress cracks in newly delivered units. Pattern indicates factory variance, not wear. Pre-delivery inspection of frunk fit, trunk seal, windshield, and door gaps recommended.

Value 38/100: market ceiling $5K above MSRP despite JDP verification People Paid ceiling $48,863 vs $43,880 MSRP. KBB FMV equals MSRP (no headroom). JDP Fair Price $42,459. Direct Tesla purchases differ materially from reseller pricing. Model full transaction price for TCO.

Software & Tech 92: JDP Consumer-Verified Driving Experience 94 NACS port, 250 kW DC charging, and OTA reliability set benchmarks. JDP 94 reflects owner praise for responsiveness, navigation, energy management across 50K–100K mile ownership. FSD concerns aside, platform advantage clear.

Full Synthesis

The 2025 Model 3 Long Range AWD delivers class-leading software and an 82 kWh LFP pack that retains capacity well, but two safety patterns demand attention before purchase. Phantom braking under FSD and a touch-stalk redesign that buried the turn signal function have generated crash-involved NHTSA filings across multiple independent owners — not isolated incidents. Build execution sits above class average at 82, yet panel-gap reports, wind noise, and windshield stress cracks suggest quality-control variance that forum owners confirm. Value registers 38 out of 100 as some buyers report paying at or above MSRP. Buyers who keep Autopilot in supervised mode and inspect panel fit at delivery will still find the driving dynamics and charging network genuinely competitive.

Analyzed by TrimIndex Data Engine · Scoring methodology →

Pricing & Market Value

Original MSRP $43,880 When new (2025)
Current Market Value $36,055 – $48,863 Composite from KBB & J.D. Power
▲ 11 – 18% high depreciation loss
KBB
Fair Purchase Price
$43,880
84
J.D. Power
Consumer Verified™
$42,459 Verified Fair Price

Score Breakdown

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Your Score
74
/100
Battery Health
89
Weight25%
Owner Satisfaction
69
Weight20%
Build Quality
82
Weight15%
Value
38
Weight15%
Range & Efficiency
70
Weight15%
Software & Tech
92
Weight10%

Vehicle Specifications

358
miles
EPA Range
82
kWh
Battery
346
hp
Horsepower
4,034
lbs
Curb Weight
26.0
kWh/100mi
Efficiency
AWD
 
Drivetrain
5
seats
Seating
113.2"
 
Wheelbase

NHTSA Recalls (3)

Oct 2025
Electrical System — Propulsion System — Fuses, Relays, Contacts, And Shunts
Campaign #25V690000

Tesla, Inc. (Tesla) is recalling certain 2025 Model 3 and 2026 Model Y vehicles. The battery pack contactors may fail, causing a loss of drive power.

A loss of drive power can increase the risk of a crash.

Check VIN status at NHTSA.gov
Jan 2025
Back Over Prevention — Software
Campaign #25V002000

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Check VIN status at NHTSA.gov
Dec 2024
Tires — Pressure Monitoring And Regulating Systems
Campaign #24V935000

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Driving with improperly inflated tires increases the risk of a crash.

Check VIN status at NHTSA.gov

NHTSA Complaints (98 total)

66
Safety
15
Build Quality
10
Battery
6
Software

Severity: 1 cosmetic  ·  2 minor  ·  3 repeat visit  ·  4 stranding  ·  5 crash / injury

4
Safety
Apr 8
On March 14, 2026, at 20:54:21 UTC, while the Autopilot system was engaged, the vehicle malfunctioned by initiating a sudden, unprompted right-hand steering command within 0.3 seconds, resulting in a collision with another vehicle traveling in the adjacent right lane. Telemetry data from the event confirms the system failed to maintain the lane despite the Primary Steering Torque Sensor measuring 0.00 Nm, proving no driver input caused the maneuver. This unintended steering event at cruising speed created an immediate safety risk to myself and the occupants of the other vehicle. To date, the manufacturer (Tesla) has declined to perform a technical or remote diagnostic review, redirecting the case to a collision center instead. No warning lamps, audio chimes, or system messages occurred prior to the failure; the vehicle is currently available for inspection and raw CSV telemetry logs can be provided to investigators upon request.
Crash involved
4
Safety
Mar 15
I purchased a new 2025 Tesla Model 3. During normal driving conditions, the rear bumper detached without any collision or impact. The bumper became loose while the vehicle was moving, creating a potential safety hazard. Tesla Service inspected the vehicle but declined warranty coverage and refused to properly repair the issue. The bumper was only temporarily reattached and remains misaligned. Additionally, shortly after purchasing the vehicle, the seat belt assembly had a failure and had to be repaired by Tesla under warranty. While Tesla addressed that issue, it adds to my concern about the overall quality and reliability of a brand-new vehicle. Because the vehicle is new and the failure occurred during normal driving, I believe this may indicate a defect. I am requesting assistance in reviewing this situation. Vehicle: 2025 Tesla Model 3 VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
4
Safety
Feb 22
I was using the vehicle's Autopark feature to parallel park on a public street in a normal/spacious parking spot. I selected the parking spot on the center screen and started Autopark. During the maneuver, the vehicle reversed into the parked car behind me and caused a dent (low-speed crash). I was supervising the maneuver and did not press the accelerator or brake before impact. After the incident, I reviewed dashcam footage and vehicle telemetry. The rear vehicle was clearly visible in the rear camera view. Telemetry shows the vehicle had already shifted to Drive before impact, but it continued moving backward for about 1 second and then contacted the parked car behind. Telemetry also shows accelerator pedal position was 0 and brake was not applied during the impact sequence. This appears to be an automated parking/close-range obstacle stopping failure or delayed stopping response. No warning lamp or prior vehicle fault message was observed before the incident. The issue has not been reproduced since the incident. I have dashcam footage and telemetry logs documenting the event.
Crash involved
4
Safety
Dec 25
Lately I keep getting the following concerning message on the dashboard of almost brand new 2025 Tesla 3 car, even after reset the screen : Steering Assist Reduced Steering may require Increased Effort See the attached picture of this message, I took this photo On Dec 25, 2025 at 12:56 pm with parked car. I am pretty concerned with potential safety issue with the important steering-function while driving on highway and other roads. The car has only 804 miles as of Dec 26, 2025. The new car was picked up on May 31, 2025 with 15 miles. I have the FSD on monthly subscription. I have sent a message to Tesla. It has provided me with a service appointment at its West Bloomfield Township Center in Michigan on Jan 26, 2026 at 10:30 am. At the time of setting the appointment an estimate of about $450 was provided. It is concerning since the new car is under warranty. I am submitting this concerning safety related issue to NHTSA - to please investigate.
4
Safety
Dec 12
The steering was hard to turn, and the fully supervised driving mode didn't work. This has happened twice, and both times the issue went away on its own after a few minutes. I performed a soft reset both times, but it did not resolve the issue. The first time, the steering was very heavy, i.e., hard to turn. The second time was less difficult, but in both cases, FSD (Full Self-Driving) did not function. General Guideline questions: 1. The steering system malfunctioned. The car is available for inspection. 2. The car was very difficult to drive. I was able to turn the wheel, but I won't let my wife drive it. 3. No. The nearest service center is 90 miles away, and so far, they want me to bring the car to them. I am still working to resolve this, as I believe this issue requires mobile service. 4. No inspections have been done. 5. Yes. An alert message on the main display stated: "Alerts - Steering & Braking - Steering assist reduced/Steering may require increased effort."
4
Safety
Dec 1
I am submitting this complaint to report a safety issue with the turn-signal buttons on my steering wheel of the 2024–2025 Tesla Model 3 Highland. The turn-signal buttons are located on the steering wheel surface instead of a traditional stalk. When the steering wheel is turned at any angle, the buttons are difficult to locate by feel, often requiring the driver to look down to activate them and take his eyes off the road. Trying to signal during turns, lane changes, or roundabouts is not intuitive, and I have nearly had several collisions. This design presents a potentially dangerous safety hazard and could increase the risk of collisions. Tesla should be required to recall and retrofit these vehicles with turn signal stalks on the steering wheel column.
4
Safety
Nov 30
I drove car for about 15 minutes and pulled into a parking space. There was no bumping or other incident. I left the vehicle for about 10 minutes and returned. The screen on my return showed 2 warnings, 1. Steering assist disabled, and 2. Collision avoidance system currently inoperable. Dealing with warning number 1: On starting to back out of parking space, i discovered there was no assist for steering, and a high degree of force was needed to turn the steering wheel and guide the car. This required considerable force. I tried a "system reboot" twice to no avail (this is done by holding 2 steering wheel buttons for about 10 seconds). I called Tesla for service and they towed to car to their service center. I do not know what steps were taken to diagnose or repair the problem. Warning number 2 disappeared from the screen when I started trying to back up..
4
Safety
Nov 27
It threw an error that said “Steering assist reduced” and the power steering no longer functioned. It was very difficult to turn the wheel. The vehicle was stopped when the error popped up, but was driving fine up until that point.
4
Safety
Nov 12
While driving home from purchasing my new tesla a under dash panel just to the left of the steering column detached an fell on top of the brake pedal. This made it impossible to apply the brakes. Fortunately because of regenerative braking i was able to stop the car and replace the panel. The panel is only held in place with 2 magnets. I find this extremely dangerous and could have easily caused a life ending accident.
4
Safety
Nov 9
The contact owns a 2025 Tesla Model 3. The contact stated that the vehicle was vibrating while driving at 60 MPH, and the vibration was going to the contact's head. There were no warning lights illuminated. The vehicle was taken to the local Tesla service center, where it was diagnosed with needing the four tires balanced, and the passenger’s side rear tire was replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local Tesla Service Center at 9950 NW 25th St, Doral, FL 33172) on four occasions. The dealer determined that the tires were unbalanced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the Tesla Service Center, where the suspension torque was adjusted. The tires were rebalanced, but the failure persisted. The vehicle was taken to the Service Center, and it was determined that the failure was related to the front suspension. The vehicle was taken to the same Service Center, where it was diagnosed and determined that the steering column was the cause of the failure. The electric steering column and steering wheel were replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 8,434.
4
Safety
Nov 2
Turn signals buttons occasionally don't work. Brought in for service and was told through a message that this is a firmware issue. Tesla then releases the vehicle back to me without a fix.
4
Safety
Oct 27
On my 2025 Tesla Model 3 Highland, the right-turn signal button on the steering wheel fails to activate approximately 25–30% of the time. The issue is random and unpredictable. This has occurred while changing lanes on the freeway and when turning into shopping centers or side streets, leaving drivers behind me unaware of my intent and creating a safety hazard. The problem is worse when lane assist is active, as the vehicle resists the maneuver when the signal doesn’t engage, interpreting it as lane departure. The problem started happening at around 3,000 miles on the odometer and continues intermittently. I have not had Tesla service confirm the issue yet, but other owners have reported that replacement of the steering wheel does not resolve it, suggesting a systemic or software-related defect. No warning lamps or messages appear.
4
Safety
Oct 26
After upgrading to FSD (sull self driving supervised) v14, The speed limit function HAS BEEN REMOVED. THERE IS NO WAY TO SET A MAX SPEED FOR CRUISE CONTROL. THE CAR SPEEDS UNSAFELY AT ALL TIMES WHILE IN FSD. THERE IS NO WAY TO CONTROL HOW FAST THE CAR CAN GO. It just "thinks" what speed is best. It constantly speeds 7-10 over in every setting above "SLOTH". SLOTH setting still DOES NOT have a speed limit setting. THIS IS VERY DANGEROUS. THERE IS NO EXCUSE FOR NOT HAVING A MAX SPEED SETTING.
4
Safety
Oct 22
In the New Tesla update to Full Self Drive they removed the ability to adjust the speed control while using FSD yet state "Note: You are responsible for the speed and control of your vehicle at all times, whether FSD (Supervised) is enabled or not."
4
Safety
Oct 4
On [XXX], I was driving my new 2025 Tesla Model 3 from my home in The Woodlands, TX, to San Antonio for a weekend trip. At approximately [XXX], while traveling on [XXX] a few miles before Exit [XXX], the vehicle suddenly behaved abnormally. It appeared to take control without my input, causing the entire car to wobble violently. I completely lost control of the vehicle for several seconds. There were no obstructions, debris, or road conditions that could explain this behavior. I have video recordings from the car’s cameras clearly showing the incident. After pulling over safely, I contacted Tesla, who guided me through some reboot steps. I decided to cancel my trip due to safety concerns and began returning home. However, at approximately [XXX], near Exit [XXX] on [XXX], the same issue occurred twice more. I immediately pulled over again and arranged for the car to be towed to Tesla Service. This was a terrifying and potentially fatal malfunction. It appears to involve a serious defect in the traction control, steering, or drive system. I request that NHTSA urgently investigate this issue to ensure the safety of other Tesla owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
4
Safety
Sep 29
On December 31, 2024, I purchased a new Tesla Model 3 Long Range with Full Self-Driving (FSD). The problem is the car goes faster than it should when Full Self-Driving is activated. I have attached an example photo of the Tesla screen taken while the car is being controlled by FSD. It shows that the speed limit of the road is 35 MPH, and the car is traveling at a steady speed of 51 MPH. It also shows a “Max Speed” of 64 MPH which means the car may travel that fast on this road if it chooses to. This is clearly a safety issue which can lead to accidents. Tesla has made 5 attempts to fix this without success. On the last attempt (September 24, 2025), they refused to answer my questions such as: Why does the Max Speed suddenly change to a value much higher than my specification? They simply stated that the system was operating as designed. Really? It’s design to drive 51 MPH in a 35 MPH zone? Furthermore, they went on to say I should disengage the FSD system or intervene manually if I believe the car is operating in an unsafe manner. One reason I purchased this car was for FSD. I would expect them to fix it rather than my having to abandon this feature that I pay for. I hope you will encourage Tesla to fix this issue before there are any more FSD-related accidents.
4
Safety
Sep 29
I want to add an update to my previous report # 11690629. I think it would be helpful to provide what the Max Speed should be based on my input. So, I will just resubmit the previous report with some additional information. On December 31, 2024, I purchased a new Tesla Model 3 Long Range with Full Self-Driving (FSD). The problem is the car goes faster than it should when Full Self-Driving is activated. I have attached an example photo of the Tesla screen taken while the car is being controlled by FSD. It shows the actual speed limit of the road is 35 MPH, and the car is traveling at a steady speed of 51 MPH. It also shows a “Max Speed” of 64 MPH which means the car may travel that fast on this road if it chooses to. Since I use an Offset of 10%, the Max Speed in this 35 zone should be 39 MPH. However, the car increased it to 64 MPH, and I certainly did not use the right scroll wheel to increase it. This is clearly a safety issue which can lead to accidents. Tesla has made 5 attempts to fix this without success. On the last attempt (September 24, 2025), they refused to answer my questions such as: Why does the Max Speed suddenly change to a value much higher than my specification? They simply stated that the system was operating as designed. Really? It’s design to drive 51 MPH in a 35 MPH zone? Furthermore, they went on to say I should disengage the FSD system or intervene manually if I believe the car is operating in an unsafe manner. One reason I purchased this car was for FSD. I would expect them to fix it rather than my having to abandon this feature that I pay for. I hope you will encourage Tesla to fix this issue before there are any more FSD-related accidents.
4
Safety
Sep 25
The reason that I'm currently writing you this letter is to report an incident that happened on Sep. 16th, 2025. This is the date that I was very excited because I got my first EV - Tesla Model 3 new car. Me and my wife went over to the delivery plant in Fefe, Washington. The address is 3701 20th St. E., Fife, WA 98424. We took the car and I myself drove it back home around 2:45ish (-3 :00 pm the latest). It was just two blocks away from the plant outbound to the eastward trying to get to the entry of the highway. I stopped my car on my brake, and suddenly my car went forward by itself. This unintended acceleration caused me to hit the car in front of me. We had to stop in the next parking lot on my left side as soon as we passed the traffic light. This intersection happened right at the intersection of 54th Ave. E (Northbound) and Pacific Highway E. I hit the car in front of me. My front bumper got some damage. The car is still drivable and I have put the photos and maps for your understanding. 
Crash involved
4
Safety
Sep 10
On September 7, 2025 at ~7:53 PM, my 2025 Tesla Model 3 operating with Full Self-Driving (FSD) engaged performed an aggressive, uncommanded turn while under computer control. The maneuver occurred so abruptly that I could not safely override steering before impact, and a crash resulted. The Tesla app Trip View for Trip 3 (7:34–7:53 PM) shows “Vehicle on FSD” for 18 min 54 sec and records an “Aggressive Turning” event at 7:53 PM (2.0 sec) immediately before the trip ended (screenshot attached). This reflects a steering/driver-assist control defect in FSD’s turning behavior and a failure of collision-mitigation to prevent the crash. I sustained bodily injuries and the vehicle incurred significant damage. I request that this incident be treated as a safety-critical malfunction warranting investigation and corrective action.
Crash involved
4
Safety
Aug 21
On 08/20, while driving to work, I experienced a serious safety failure with my vehicle. The brake pedal became completely firm and unresponsive, making it impossible to press. At the same time, the steering wheel became very difficult to turn, severely limiting control of the car. Multiple warning messages appeared, including: •Regenerative Braking Disabled •ABS Fault •Traction Control Fault •Limited Power I was able to carefully maneuver the vehicle into a nearby parking lot and safely exit. After restarting the vehicle, the warning lights disappeared, and the car resumed normal operation. I immediately brought the vehicle to the Tesla Service Center the same day (08/20). As of now, there has been no resolution provided.
4
Safety
Aug 18
The contact owns a 2023 Tesla Model 3. The contact stated that while in reverse (R) and backing up at approximately 5 MPH down a slight incline, the vehicle accelerated inadvertently. The contact stated that she turned the steering wheel to the right to get on the road. The contact had taken her foot off the accelerator pedal when the vehicle gained momentum and drove backwards about 50 feet and crashed into a tree with the rear end. The contact stated that the passenger side rear bumper and an aftermarket trailer hitch were dented, crumpled, and bent. The contact stated that the rear windshield was cracked on the driver's side. The contact stated that the regenerative braking feature never engaged. The contact also stated the steering had locked, and she was unable to turn the steering wheel. The contact stated that there were no warning lights. The tree had stopped the vehicle, and the contact stated that she was unable to restart the vehicle. The contact stated her left eye had a bruise, and there were no other injuries. The police were called, but advised that since there were no serious injuries or other vehicles involved, there was no need to send an officer to the scene. The manufacturer was notified of the failure. The contact had the vehicle towed to a dealer. The vehicle was not diagnosed and was not repaired. The failure mileage was 9,840.
Crash involved
4
Safety
Aug 17
On June 7, 2025, I was a passenger in a 2025 Tesla 3. Driver of Tesla made an unsafe lane change coming off an Interstate and my side was struck almost T-bone style by an oncoming vehicle going between 45-55mph. Our seatbelts did not lock us in place causing the driver to hit his head on steering wheel and then on driver side window causing lacerations and possible concussion. My side tool the impact and no side curtain airbags deployed and neither did the dash airbags. I am concerned that the location and speed with which we were hit could have been much worse up to and including death as the airbags did not deploy nor seatbelts firmly lock us in place. The car was deemed a total loss and all 4 panels on passengers side were impacted in the collision. I have pictures, Tesla video, police report I can provide. I want this looked into for defect of the Tesla sensors. All public data indicates that at a minimum the side curtain airbags should have deployed as there isnt much of a wrinkle zone and the speed of impact should have deployed them. I was unable to get out passenger side door and had to crawl across driver seat to get to EMS assistance. I was then transported along w Tesla driver to local hospital.
Crash involved
4
Safety
Aug 13
The contact owns a 2025 Tesla Model 3. The contact stated that while driving at various speeds, the turn signal switch failed to function as intended. The turn signal switch located on the steering wheel was stuck while attempting to indicate a left turn. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering column control module had failed. The steering wheel and steering control module were replaced. The contact stated that the failure persisted. The vehicle was taken to the dealer, who refused to repair the vehicle and stated that the vehicle was already been repaired. The manufacturer was informed of the failure. The failure mileage was unknown.
4
Safety
Aug 10
I am NOT the owner of this Tesla. I am the owner of the car behind it that hit the Tesla because the Tesla went into Emergency Automatic Braking and the sudden additional deceleration happened too quickly to react to it and contact occurred while I was still doing about 5-ish MPH. The Tesla driver obviously wasn't braking effectively, and the car took over for him to avoid hitting the car in front of him. But there is no consideration for the car behind. I do not know how far back the Tesla stopped from the car in front of it, but all I needed was 2-3 feet. (When I get into these 60 to 0 deceleration, when I know "I'm good" I ease up on the braking to give the guy behind me as much space as possible for HIM to get stopped so I don't get hit.) Tesla's Emergency Automatic Braking caused this accident.
Crash involved
4
Safety
Aug 3
Had ACC set on 80 MPH on the hiway yesterday. A vehicle was passing me and the Tesla suddenly applied heavy brake pressure to the point of tires screeching. Speed dropped very quickly to about 50 MPH. I had not touched the brake pedal. Brakes released and speed resumed to 80 MPH. VERY SCARY and high risk of rear end collision. Lucky nobody was behind me. Don’t want to experience that again.
4
Safety
Aug 1
Automatic Emergency Braking, for no reason, occurred twice while on autopilot. Driving on a remote interstate, during the day, no one and nothing in front of me (and I had a passenger that can confirm), and suddenly the car rapidly braked extremely hard. If I hadn't slammed the accelerator immediately I would have been rear ended the first time. The second time, no one was near me. I am attempting to report this to Tesla, although that is somewhat difficult as I am just getting bounced around their automated systems. My passenger and I, and the car behind us were put at serious risk of collision at ~ 85 mph, due to the completely unexpected and extremely rapid braking. This was under simple autopilot, no FSD or other driving assist. Nothing has been inspected yet, or reproduced past these 2 incidents. No warnings or symptoms occurred before or after this issue. Slightly terrified to use autopilot now, as if a semi-truck had been behind me, we would have been flattened. It is also difficult to turn off this so-called "assist" with emergency braking, it auto-reverts to on every start up, which is also dangerous.
4
Safety
Jun 26
On June 19, 2025, while parking my brand new 2025 Tesla Model 3 in a residential lot, the vehicle unexpectedly accelerated forward over a curb, crashed through a iron fence, and struck an outdoor A/C unit and patio furniture on the back of a neighbor’s unit. The car became stuck and had to be towed. On June 19, 2025, while parking my newly delivered Tesla Model 3, the vehicle suddenly and unexpectedly lurched forward, resulting in a crash. I was parking slowly and cautiously with my foot on the brake at all times. According to a neighbor who witnessed the incident, I was moving at a very slow speed when the vehicle suddenly surged forward without warning. I did not intend to accelerate, and I firmly believe this may have been the result of a system malfunction—possibly involving the vehicle’s sensors, software, or misinterpretation of pedal input. Tesla Service reviewed the driving log and stated that it showed I “stepped on the accelerator.” I respectfully dispute this conclusion, as the vehicle’s behavior was completely inconsistent with my actions. I am a careful, experienced driver with no prior accidents in over 30 years of driving. This incident raises serious concerns about Sudden Unintended Acceleration (SUA), a known issue that has been reported by other Tesla drivers in past years. If the vehicle misinterprets driver input or experiences a sensor/software glitch, this can lead to property damage or bodily injury, especially in tight parking situations or near pedestrians. I am submitting this complaint to ensure this matter is documented and investigated appropriately. Safety should not rely on logs alone — real-world behavior, driver feedback, and potential software/hardware flaws must be examined carefully.
Crash involved
4
Software
Jun 25
FSD lane‑selection defect: vehicle moves into far‑left lane and remains there, forcing right‑side passing. Vehicle: 2025 Tesla Model 3, FSD v13.2.9 (current production build) Behaviour (100 % reproducible): • On every non‑interstate roadway with two lanes in each direction, the car self‑selects the far‑left lane and stays there at or just below the posted speed limit even when the right lane is completely clear. • If I disengage FSD, manually steer into the right lane, and immediately re‑engage FSD, the system moves back into the far‑left lane within seconds. This occurs on every attempt. • The freeway/interstate stack exits the left lane correctly, proving the capability exists and the defect is limited to surface‑street logic. Legal conflict: • Violates Massachusetts General Laws, ch. 89 § 4B, which requires drivers to keep to the right‑hand lane except when overtaking.
4
Safety
Jun 24
2025 Tesla Model 3 the follow distance is too close to front vehicle (only 1 to 2 car lengths) while in full self driving mode and there is no way to adjust it like in cruise control mode. Also, while in auto cruise control or full self driving the forward collision warning has too many false alarms from overhead tree branches to nothing in front of car for more than 500 feet. Finally, the car takes turns too late and at unsafe speeds when autosteer and cruise control are both activated. This also happens during Full Self driving.
4
Safety
Jun 19
Automatic emergency braking and steering is unavailable along with a few other features. Service center and car manufacturer not doing anything about it.
Crash involved
4
Safety
Jun 16
I went to drop my son to a summer program to a park. After dropping him, as soon as I started, car just accelerated very fast and went on the sides. I was able to turn the steering back into road but it kept speeding and went on the other sides. In the process, cars tires got impacted. Within 5-10 secs, car got from one side walks to the other side walk and then car stopped somehow. Fortunately, it did not impact any other cars parked or other cars on the road. But the whole thing was very scary.
4
Safety
Jun 16
I have had this happen twice, once on city streets going to work the car was not in auto pilot and it went from 40mph to 0mph instantly. If there was a car behind me I would have gotten slammed into. The second time, my mother was in the passenger seat and I was on the freeway going about 75 to 80mph and it was on auto steer and the car went from the speed I was going to almost 0 and I instantly took control of the vehicle. We both could have been killed because of the last incident and I thought the cameras saw something on the road but there was nothing there. No cars were near me when both events occurred.
4
Safety
May 18
While making a wide right turn at an intersection I heard three warning beeps before the steering wheel locked. I was unable to correct the steering. When I realized it wasn’t allowing the steering to correct, I began to brake, causing me to drive over a curb, ultimately stopped by a fence and cactus in someone’s yard. This is a huge safety concern, as children could’ve been playing in the yard, or farther up the road where a curve has a 30 foot embankment I could have rolled into. I have scheduled a service appointment with Tesla to have it looked at. I have had this issue occur multiple times before and am sure it can be reproduced.
Crash involved
4
Safety
May 12
I was using full self driving (FSD) and there was no one directly in front of me and thankfully no one behind me when it engaged its emergency brakes and came to an abrupt stop for no reason.
4
Safety
Apr 3
Steering assist reduced, traction control disabled, stability control disabled. When trying to drive steering heavy and car coasts unless holding brake pedal, which is unusual for a Tesla at it normally auto holds. Traction control and stability control also disabled, unsafe to drive.
4
Safety
Mar 19
As I was pulling into a parking spot with my new 2025 Model 3 Tesla, I removed my foot from the gas to slow the car - the appropriate way to do so which is called Tesla's One Pedal Driving. The car did slow but then suddenly surged forward at an alarming rate. I have 100% certainty that my foot was not on the gas at this moment. The car was stopped by a large concrete planter just in front of me, however, if that planter was not there, my car would have been through the glass of an office building or in a head on collision with another car in the lot. If there was a person walking into the building, they would have been dead. A witness approached me and mentioned that the car seemed to act erratically. I have been in touch with Tesla about the issue and am awaiting response.
Crash involved
4
Safety
Mar 4
I sent following to Tesla I had an accident at around 6:30 PM on Sunday, March 2nd with my Tesla Model 3 and asking to see if you can conduct a diagnostic check into this incident. I was coming home at that time with the Tesla and about 100 yards from my house, I experienced a sudden acceleration with the car going from about 20mph to, I think, over 40 mph and crashed into the garage area of my house. Around the time I started experiencing that unwanted acceleration, I heard a whining sound. As it started that sudden acceleration, I checked below to make sure my right foot was pressing on the brake pedal and it was. Since I have the regenerative braking with my tesla, the car should have decelerated but, instead, it sped up. I continued to press the brake pedal but I could not mitigate my car’s continual acceleration. It eventually crashed through the lowered garage door and went through the right side of the garage wall about half way out and came to the stop. I was driving myself and not engaged in self-driving feature. I like to see if the Tesla has any resources available to retrace last few seconds and be able to glean more information of why that sudden acceleration might have happened. The car is still located in my garage but currently the car is disabled and powered off. The car’s power was on and it automatically turned on emergency light for about 30 minutes after the accident before it eventually powering off. I am also curious to know why none of the airbags were deployed in this accident. I have many photos available of the accident. The fire department and police came and assisted. I do not know if this matters but the couple of nights before the car had one of those over the air updates by Tesla and also about couple of minutes before the accident I drove through about a minute of hard rain in otherwise light rainy drive. I also wonder why auto-braking did not engage against the house.
Crash involved
4
Safety
Jan 26
- Autopoilt/FSD had a failure and malfunction, the car speeded up on its own and hit the divider while driving on a highway exit road, which is a u shaped road. - Everyone in the car could be dead if I didn't pull the steer wheeling at the last minute to aviod fatal accident, it was horrifying - I have reported the claim to Tesla right after the incident, but they were not responsive in providing a solution, for more than month, they just kept me waiting - No, it has not been inspected - no warning or messages before the crash and the failure, the system all of sudden speed up on its own, causing the crash This is a seriously malfunction and faulty on Tesla's FSD system, they must recognize this issue and take responsibility over it. Yet they keep failing to take any responsibility on it.
Crash involved
4
Safety
Jan 26
The indicator buttons randomly disable and also disable if the user rests their finger lightly on an indicator button for some number of seconds. The car is available for inspection on request. Tesla looked at it and said it's "normal" and "expected" for the buttons to disable if you simply rest your finger on the button for too long prior to clicking it in. When this occurs, BOTH indicator buttons will be disabled for upwards of 12 seconds. Neither button will physically click, and the indicators themselves will not activate no matter how many times you try pressing the button. This put the safety of others (AND MYSELF) at risk three times in my one month of owning the car. Tesla did nothing the first time I tried to get it fixed and said it's "normal", and wanted me to leave the service center with nothing done. I refused, so they replaced the entire steering wheel for me. The new steering wheel exhibited this same behaviour this morning - nearly resulting in a car smash as I was trying to navigate around an existing car smash on the highway. No warnings, messages or anything. I've only owned the car for a month.
3
Software
Apr 9
The contact owns a 2025 Tesla Model 3. The contact stated that while driving on several occasions with Full Self-Driving (FSD) Mode engaged, the vehicle stopped abruptly while approaching a yellow traffic light, nearly causing the head of the driver to strike the windshield on one occasion. The contact stated that the vehicle failed to gradually come to a stop. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10,100.
3
Battery
Apr 1
After the High Voltage Battery Contactor recall service, my 2025 Tesla Model 3 Performance suffered a sudden 13% drop in range (from 303mi to 264mi at 100% charge). An official Tesla Battery Health Test confirms the battery health is at 92% in less than a year of ownership. This degradation happened immediately following the recall procedure, indicating a hardware or software defect caused by the service.
3
Safety
Mar 30
While driving at highway speeds, using cruise control, the vehicle occasionally brakes for no apparent reason with no vehicles or obstacles in the way. The braking is severe and could potentially cause me to be rear ended. The dealer inspected the vehicle and could not reproduce the problem. There has been no previous warning to the braking.
3
Safety
Mar 27
Tesla Full Self-Driving (Supervised) was engaged at the time of the incident. The vehicle was traveling at low speed on a straight roadway when it unexpectedly initiated a sudden steering maneuver out of its lane toward a roadside structure (outdoor restaurant seating area), resulting in a collision. The driver did not provide steering input prior to or during the maneuver. There were no warning messages or alerts indicating a hazard or need for evasive action before the event. Vehicle telemetry data reviewed after the incident indicates that the steering system executed a rapid, large-angle deflection without corresponding driver input, consistent with a system-initiated maneuver. The system continued to apply throttle during the event. The incident created a direct safety risk to the vehicle occupants and nearby pedestrians due to unintended vehicle path deviation toward a fixed structure. Additional Context: When this car was in the repair shop for repairs, we were told that during the replacement of the dashboard/computer system, the technicians observed a persistent system code that would not clear. Tesla technical support was contacted, and the system was ultimately reinstalled to resolve the issue. While the direct connection between this code and the FSD malfunction is unknown, the persistent code may indicate preexisting software system instability. The vehicle has been inspected by repair professionals, and supporting data (telemetry and video) is preserved and available for review upon request. Cause of the malfunction is currently UNKNOWN, but evidence indicates a failure in the driver assistance system’s steering control.
Crash involved
3
Build Quality
Mar 15
Vibration that they said they diagnosed was not fixed per company policy they said they cannot fix it which would mean my vehicle is still unsafe at highway speeds the issue occurs after 70 mph on march 4th 2026 when rescheduling for the same issue I received this message. From a Tesla rep that they did everything they can
3
Safety
Mar 12
The vehicle presented an error that the audio system was offline, and that the horn, speakers, and internal safety sounds may not work. After driving on the PA turnpike and almost getting in an accident, this error causes the horn to not functioning at all. I was not able to alert the other driver due to this issue, and had to therefore slam on the breaks due to this issue which caused a safety risk to myself and other drivers on the road. This issue has been consistent since the error originally appeared a week ago. The horn does not function, as well as the reverse pedestrian safety sound that alerts pedestrians of the vehicle reversing. In the interior, no safety chimes, audio, turn signal clicks are audible and therefore are not able to be perceived. After putting in a service request and being told I was to be scheduled 2 weeks out and not provided a loaner, I called the dealership whom confirmed this, and stated they are not able to provide a loaner vehicle or move the appointment closer regardless of their being a potential safety issue. There are no other warning lights on in the vehicle, and the alert popped up out of no where, as well it does not mention the horn *does not* work, only warning that the horn may not work.
3
Safety
Mar 3
Inused tesla to back up from my driveway and it hit my Gate little damage but the car did it . Did not calculate and crash sensor sisnt work car crash the car on fss (automatic pilot)
Crash involved
3
Safety
Jan 31
Horn does not work properly during heavy rain and/or splashing from ordinary puddles. The sound produced by the horn is barely audible for a couple of hours until presumably it dries out. Service center declined to repair the problem as they could not reproduce it with their tests. Service center acknowledged that it is a known problem but Tesla has not provided a fix. No warning messages occured during the problem, which occured during two separate rain events,
3
Safety
Jan 15
On January 16, 2026, I noticed the vehicle's horn was extremely quiet and would not be audible to another driver. This puts the safety of the Tesla driver and other roadway users at risk because another driver or pedestrian would not hear the horn if the Tesla driver needed to get their attention. This problem occurred after receiving approximately 6-8 inches of snow and driving in the snow. It is possible the design of the Tesla allows for snow/rain to block the horn speaker causing it to not function correctly during and after snow/rain conditions. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I've submitted a service request via the Tesla app. The vehicle is available for inspection upon request.
3
Safety
Dec 13
I drove my car today after it snowed a few inches the night before and while I was driving, I tried to press the horn, but there was no noise coming from the horn. when I went back home I noted that the speaker used for the horn is located near the passenger side wheel well. The speaker was blocked due to snow accumulation. This is dangerous because that means whenever there’s any snow on the road and I try to press the horn in an emergency then I cannot I might get into an accident because of my horn failing.
3
Safety
Dec 7
Horn on vehicle is too quiet. Poses a safety risk for cars who will not be able to hear it. Volume needs to be increased or put an actual horn on the vehicle.

Showing top 50 of 98 complaints (sorted by severity, most recent first). Full dataset available via NHTSA ODI search.

What Owners Are Saying

▲ +0.90Build Quality

"There are urban myths about Tesla quality, with panel fit being a major trope. All I can say is that I am perfectly happy with the fit and finish. There were certainly problems in early cars, but I cannot complain about this Chinese-made version. After four years, there are no annoying creaks or squeaks, the white “vegan” leather upholstery is as good as the day it left the factory, and no faults have arisen in the car as a whole. Before I got the Tesla, I would have run a mile to avoid vegan leather and would have insisted on real animal skins for my car. But I am now converted, both by the appearance and feel of this material. We’ve come a long way since those sweaty beige-plastic “taxi” seats of lower-rent Mercedes and BMW cars in the Seventies and Eighties. Before 2021 I would have run a mile at the thought of plastic seats. But Tesla’s “vegan leather” is something of a triumph and, in my experience, feels and looks just like real leather. The white trim is easily kept clean with a damp cloth and there isn’t a blemish after four years of use."

— Macfilos · 2026
▲ +0.90Satisfaction

"I LOVE the design consideration of making it a million - mile PLUS car. As an electrical engineer I have always thought that electric motors would be far more simple than gas engines and more reliable and last longer and Tesla has proven my thoughts to be correct. I recommend the Model 3 for most people. I do warn you - IF you have not ridden in one and are not ready for a new car then stay away from Tesla. It is very addictive. As soon as you are in one the first time - it changes everything about what you expect from a car and nothing else comes close. Senior Software Engineer (2013–present) · Author has 44.1K answers and 309.3M answer views · 4y I can only think of maybe one that really made things worse. It cut my available battery range by a few miles as a result of their efforts to improve charging or battery longevity or some such thing… Sometimes the system will spend 20 minutes updating - and then the release notes will say “Your car can now speak Portuguese!” or something similarly uninteresting (unless you happen to be Portuguese of course - in which case this is HUGE!!)."

— Quora · 2026
▲ +0.90Satisfaction

"EDITED TO ADD: After a year of ownership (and 8 months after the answer I posted above)… My Tesla 2022 Model 3 Long Range is single handedly the Best money I’ve ever spent on a car. Love her! 💜 Now, I want to add a Model Y to my life. haha! I still stand by the sentiment that you need to go in, eyes wide open. It’s a neverending learning curve as a Tesla is pretty much a computer on wheels. Understand and accept that and that there will be glitches and it’s easier to roll with the punches. (Just soak in that Tesla is 19 years old… most of the other car companies are what? 70–110 years old? Look at what Tesla has accomplished in that short time when the others that have been around forever still have many of the same issues and more.) Christopher John Anderson · 7y Tldr: If you are in the market for a new or used car that costs $30,000 - $45,000, the model 3 is most likely to be worth it. I have recently tried to answer the same question for myself. Let me share the analysis I have done on this. While this question could be answered based on what is/are the most important factor/s for the buyer, I'll stick to the financial angle in answering this."

— Quora · 2026
▲ +0.90Software

"Tesla’s software update system must be the best in the business. It happens automatically overnight, and you wake up to find new or improved features ready to use. It’s all part of the company’s policy of ensuring that older cars have the same driving experience, where physically possible, as the latest models. The user interface has changed dramatically, and for the better, since I bought the car. A recent and immensely impressive update changed the auto-park system radically. Overnight, it was transformed into a system I look forward to using. Auto-park before was too much trouble to use, as it is on most cars, and I found it quicker to park manually. Now, in complete contrast, I drive around looking for the chance to demonstrate the car’s new-found parking prowess. Spot a slot, press a button on the screen, and the car parks itself. It’s quick, precise, and turns a chore into an enjoyable experience. I hope it will help prevent wheel-rim scuffing in the future. The central screen, looking like a large iPad, is the control centre of a Tesla. In the 2025 models, the few buttons and levers have been eliminated. Doing everything from one screen sounds mad, but it works. Moreover, the customisable interface means that my four-year old car is as up to date in its UI as a 2025 model."

— Macfilos · 2026
▽ 0.85Build Quality

"@OutofSpecDetailingSame. I’ll go look at Tesla tomorrow if the car is ready. Wife had a tire blowout tonight. Thinking squared set is the right move! 12:33 dude ur IMPRESSED with THAT? Oh my the biased had to kick in at some point. That looks like it’s been totaled. 13:21 wow entire panel looks absolutely terrible."

— Youtube · 2026
▽ 0.85Build Quality

"This one is new and I have no clue where it’s coming from. I’ve tried with the seats down and have tried rocking all the seats back and forth and taping the C pillar trim etc to try and reproduce it while parked and everything seems silent. This one is non existent sometimes and horrible other times. Tesla also broke my headrest clip while making another repair so I’ve been waiting 3 weeks for a new headrest on the performance seats while the headrest is practically falling out haha. Anyways should I pile these all into one service request or should I just try and get the ones which are easiest to reproduce fixed first. I just want a car that doesn’t sound like it’s falling apart. I don’t mind some creaking and rattles when going over really rough roads or bumps but on good roads some of these are simply unacceptable! Reactions: JaegerTech Sep 4, 20211,8201,363Toronto, Ontario, Canada"

— Teslamotorsclub · 2026
▽ 0.85Satisfaction

"What I don’t understand is this is your 3rd Tesla and you hadn’t noticed this large difference before? Had you just not been aware on the previous ones what the advertised WLTP range is? Has there been a recent change that maybe WLTP wasn’t used in advertising there? Or did Tesla make a change in their in-car display. My 2017 model X can toggle between WLTP and EPA, but that has never been a feature of model 3/Y, at least not in the U.S. #26· May 12, 2025 I have just taken delivery of my new Model 3 AWD Long Range with advertised mileage of 390 miles, when fully charged its showing 300 miles, this is less than the range of my 4 year old Long Range AWD Tesla which I swapped out .. I contacted the leasing company who were suppoed to talk to Tesla but havent heard anything back yet! I also contacted Tesla through their CHat and they dismissed my query and said my battery was fine! I am diappointed with Tesla right now and the way they have dismissed my concerns .. I was a loyal customer but am swaying on rejecting the car and switching to something else!!"

— Teslaownersonline · 2026
▽ 0.85Satisfaction

"Tesla assigned my Model 3 to some random person in Europe Maybe you’ve heard of me. I’m the guy who managed to reverse-engineer the Tesla Key Cards that are used on the Model 3 and Model Y. But that’s not what this post is about. This is the story about how Tesla accidentally assigned my vehicle to some random person “in Europe”, giving them the ability to remotely control various aspects of my vehicle—even the garage door to my home—without my knowledge or consent. It started a few days ago, when my partner told me that the garage door was open and I walked out to investigate. This seemed strange: I didn’t remember opening the garage door. “Maybe I’m just being forgetful?”, I thought to myself. A little later in the day, my partner told me that our Tesla Model 3 had been acting strangely. When walking up to the car, she would notice the trunk and frunk open, and the AC blowing at full blast. After closing both, she said they opened again a short while later. At this point I was a little more concerned, but I was quite busy with work and didn’t have time to investigate. When I did finally get around to looking into it, the vehicle was already taken by another family member to run an errand. Concerned that my account might have been hacked, I logged into my Tesla account on the website to see what might be going on. Nothing. My car was gone. Now very concerned, I checked the Tesla app on my phone. For a moment I saw a brief flash of the picture of my car, which was immediately replaced with options to look into new vehicles to purchase. My car was gone. I then checked the Tesla app on my partner’s phone. Again: My car was gone. My mind raced. Had my account been hacked? That seemed implausible. My passwords are high-entropy and unique per account. Had the guys at Costco changing my tires somehow figured out a way to override my account? That seemed implausible too, but…maybe? Was my vehicle being stolen right now? Clearly, someone else knew where the car was, maybe they were just waiting for it to be left in a public parking lot before making their move? I texted the family member to check if the vehicle was still where she parked it and that all the doors, trunk, and frunk were still locked. I then urgently searched for Tesla’s customer service phone number, which is surprisingly difficult to find on their website when stressed out about your vehicle no longer being under your control. Google came to the rescue: 1 (888) 518-3752 I luckily got a human on the line relatively quickly. I explained the situation, told her my account info. She then asked for the last six digits of the VIN. After nervously scraping around the filing cabinet, I found a document with the VIN and gave her the digits. She then asked me to read it back to her. Her responses after this point started to sound puzzled. She asked for the full VIN. Then after a few moments of typing, she said she"

— r/teslamotors · 2026

Showing 8 of 340 owner excerpts (sorted by sentiment strength)

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