Severity
Category
Description
Crash
Filed
Safety
Experienced sudden unintended acceleration (SUA) while parking the car. Was pulling into a parking spot at a very slow speed, approx 5 mph and the car accelerated to an extremely high speed on its own without any input from me. Tried to brake to stop the car but the car did not respond or stop or slow down. Due to the SUA event, the car crashed into the side of a building, all air bags in the car were deployed, and the car is a total loss per insurance. Source: NHTSA ODI #11674516 · tap to collapse
Yes
Jul 17
Safety
Jul 17
Experienced sudden unintended acceleration (SUA) while parking the car. Was pulling into a parking spot at a very slow speed, approx 5 mph and the car accelerated to an extremely high speed on its own without any input from me. Tried to brake to stop the car but the car did not respond or stop or slow down. Due to the SUA event, the car crashed into the side of a building, all air bags in the car were deployed, and the car is a total loss per insurance. Source: NHTSA ODI #11674516 · tap to collapse
Crash involved
Software
In a private parking lot, within line of sight and ample time to respond to problem I used Tesla Smart Summon. Instead of taking an obvious route through the parking lot, it narrowly hit a parked car, then proceeded to drive over a parking barrier and into a wooded field towards me and a crowded food truck area. I was unable to cancel the feature in time to stop the car from the collision as it accelerated too fast and without any initial signs of an issue. Even after canceling through the app, the car tried to continue for a brief period. If anyone was in the area or we were closer we could have been hit. Tesla replaced the cameras but claimed no responsibility for damages, citing I was "in control". There were no warning lamps or indicators of any defects before the incident. I also have the original dashcam footage portraying the incident, which clearly shows numerous safety hazards to the smart summon feature. Source: NHTSA ODI #11634598 · tap to collapse
Yes
Jan 6
Software
Jan 6
In a private parking lot, within line of sight and ample time to respond to problem I used Tesla Smart Summon. Instead of taking an obvious route through the parking lot, it narrowly hit a parked car, then proceeded to drive over a parking barrier and into a wooded field towards me and a crowded food truck area. I was unable to cancel the feature in time to stop the car from the collision as it accelerated too fast and without any initial signs of an issue. Even after canceling through the app, the car tried to continue for a brief period. If anyone was in the area or we were closer we could have been hit. Tesla replaced the cameras but claimed no responsibility for damages, citing I was "in control". There were no warning lamps or indicators of any defects before the incident. I also have the original dashcam footage portraying the incident, which clearly shows numerous safety hazards to the smart summon feature. Source: NHTSA ODI #11634598 · tap to collapse
Crash involved
Safety
Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didnât have the right safety controls and caused collision Source: NHTSA ODI #11572492 · tap to collapse
Yes
Feb 16
Safety
Feb 16
Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didnât have the right safety controls and caused collision Source: NHTSA ODI #11572492 · tap to collapse
Crash involved
Software
Re: California Highway Patrol Accident Report [XXX] (see doc: [XXX] ). The driver of the Tesla noted that Tesla's FSD Beta version was engaged, and "When (the Tesla) was in the tunnel, (the Tesla) moved from the #2 lane into the #1 lane and started slowing down unaccountably. When (the Tesla) was about 20 miles per hour, he felt a rear impact." In January 2023, I reviewed available Google map data at the approximate GPS location of the accident. (see video: [XXX] ). Multiple conflicting data layers corresponding to that location may have contributed to the accident if the FSD Beta-controlled vehicle referenced the same or similar map data. The ADAS may have read a road closure on the island surface above the tunnel at [XXX] as relating to the lower level of the tunnel, and the lane change and subsequent slowing of the vehicle described by the driver may have been in response to this map data anomaly. In early 2023, I made multiple attempts to recreate the error while driving a Tesla Model 3 with the then-current FSD Beta version engaged. I drove in both directions of the tunnel and observed no abnormal reactions in any lanes of the eastbound tunnel. In one instance on a Sunday at approximately the same time of day and GPS location as the [XXX] accident, while driving in one of the tunnel's upper-level centermost lanes in the westbound direction, an ADAS alarm was triggered, and the system advised that the driver should take over immediately. It did not automatically slow the vehicle or change lanes. I noted that both occurred when GPS Navigation routing information may have been referencing weekend and holiday data versus weekday commute hours data. Previously, I had observed a difference between weekday and weekend navigation routes into San Francisco. A subsequent retest in the westbound direction on a later Sunday at a different time of day did not trigger an alarm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11564203 · tap to collapse
Yes
Jan 7
Software
Jan 7
Re: California Highway Patrol Accident Report [XXX] (see doc: [XXX] ). The driver of the Tesla noted that Tesla's FSD Beta version was engaged, and "When (the Tesla) was in the tunnel, (the Tesla) moved from the #2 lane into the #1 lane and started slowing down unaccountably. When (the Tesla) was about 20 miles per hour, he felt a rear impact." In January 2023, I reviewed available Google map data at the approximate GPS location of the accident. (see video: [XXX] ). Multiple conflicting data layers corresponding to that location may have contributed to the accident if the FSD Beta-controlled vehicle referenced the same or similar map data. The ADAS may have read a road closure on the island surface above the tunnel at [XXX] as relating to the lower level of the tunnel, and the lane change and subsequent slowing of the vehicle described by the driver may have been in response to this map data anomaly. In early 2023, I made multiple attempts to recreate the error while driving a Tesla Model 3 with the then-current FSD Beta version engaged. I drove in both directions of the tunnel and observed no abnormal reactions in any lanes of the eastbound tunnel. In one instance on a Sunday at approximately the same time of day and GPS location as the [XXX] accident, while driving in one of the tunnel's upper-level centermost lanes in the westbound direction, an ADAS alarm was triggered, and the system advised that the driver should take over immediately. It did not automatically slow the vehicle or change lanes. I noted that both occurred when GPS Navigation routing information may have been referencing weekend and holiday data versus weekday commute hours data. Previously, I had observed a difference between weekday and weekend navigation routes into San Francisco. A subsequent retest in the westbound direction on a later Sunday at a different time of day did not trigger an alarm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11564203 · tap to collapse
Crash involved
Safety
Tesla's Full Self Driving was enabled. The car failed to stop at a stop sign, and was actually accelerating through the stop sign. This was a huge error, and I had to slam on the brakes in order to get the car to stop. It was critical that the car stop, as cross traffic did not have a stop sign (2 way stop intersection) and the speed limit for cross traffic was 45mph. Very dangerous. I have video to confirm this incident. Please contact me if you need access to the video. Source: NHTSA ODI #11536824 · tap to collapse
No
Aug 6
Safety
Aug 6
Tesla's Full Self Driving was enabled. The car failed to stop at a stop sign, and was actually accelerating through the stop sign. This was a huge error, and I had to slam on the brakes in order to get the car to stop. It was critical that the car stop, as cross traffic did not have a stop sign (2 way stop intersection) and the speed limit for cross traffic was 45mph. Very dangerous. I have video to confirm this incident. Please contact me if you need access to the video. Source: NHTSA ODI #11536824 · tap to collapse
Safety
We were pulling our car from 5th floor of a parking garage and as the car was coming down the ramp into the 4th floor, it accelerated itself to a high speed, hit another parked car, and came to a stop hitting concrete pillar in the garage. Our car was damaged severely and all the airbags got deployed, smoke came out it. We are still in shock from the incident and it was a traumatic experience for all 4 members of our family including two of our children. It would have been catastrophic had there been another person around or if something more had happened. Our car unexpectedly accelerated and none of the warnings worked. Tesla car usually gives us warning (a shrilling beeping noise) when an unexpected obstacle, be it another car or a trash can or a human, is within a short distance of the vehicle. This warning sound comes up even when no automatic driving feature is used. But on that day, the warning sound did not come and we think the vehicle may have malfunctioned. When we searched in the internet, we found many incidents of unexpected acceleration with Tesla Model 3.When we brought our concern to the insurance, we were asked to report to NHTSA. The car is now with insurance and the manufacturer has not looked into it as we havenât informed them yet. The car was in excellent condition and there were no warning or failure lamps on before the incident. This warrants your attention and hence we are writing this to you. Please advise us the next steps and if we need to preserve the car to retrieve any data recorded in the vehicle. For the safety of other drivers and pedestrians, this needs to be thoroughly investigated. Kindly do the needful. Source: NHTSA ODI #11464982 · tap to collapse
Yes
May 16
Safety
May 16
We were pulling our car from 5th floor of a parking garage and as the car was coming down the ramp into the 4th floor, it accelerated itself to a high speed, hit another parked car, and came to a stop hitting concrete pillar in the garage. Our car was damaged severely and all the airbags got deployed, smoke came out it. We are still in shock from the incident and it was a traumatic experience for all 4 members of our family including two of our children. It would have been catastrophic had there been another person around or if something more had happened. Our car unexpectedly accelerated and none of the warnings worked. Tesla car usually gives us warning (a shrilling beeping noise) when an unexpected obstacle, be it another car or a trash can or a human, is within a short distance of the vehicle. This warning sound comes up even when no automatic driving feature is used. But on that day, the warning sound did not come and we think the vehicle may have malfunctioned. When we searched in the internet, we found many incidents of unexpected acceleration with Tesla Model 3.When we brought our concern to the insurance, we were asked to report to NHTSA. The car is now with insurance and the manufacturer has not looked into it as we havenât informed them yet. The car was in excellent condition and there were no warning or failure lamps on before the incident. This warrants your attention and hence we are writing this to you. Please advise us the next steps and if we need to preserve the car to retrieve any data recorded in the vehicle. For the safety of other drivers and pedestrians, this needs to be thoroughly investigated. Kindly do the needful. Source: NHTSA ODI #11464982 · tap to collapse
Crash involved
Safety
I BOUGHT A TESLA MODEL 3 ON 9/19/20. ON 9/23/20 I WAS WAITING IN MY CAR IN A LINE OF CARS AT A FAST FOOD DELIVERY WINDOW, STOPPED 8-10 FT BEHIND A LARGE VEHICLE WITH MY FOOT ON THE BRAKE AS WELL AS IN THE PARK MODE BECAUSE OF THE SLOW SERVICE AHEAD. AFTER A WHILE I REALIZED THAT MY TESLA HAD STARTED MOVING SLOWLY TOWARDS THE VEHICLE IN FRONT. PUMPING THE BRAKE, TRYING TO CHANGE THE GEAR TO REVERSE DID NOT STOP THE CAR. THE SCREEN DATA DISAPPEARED AND A MESSAGE FLASHED SAYING THAT ALL SAFETY FEATURES WERE OFF. I OPENED THE DOOR WHICH IS SUPPOSED TO STOP THE CAR. IT DID NOT EVEN AFTER I GOT OUT OF IT. IT CONTINUED TO MOVE EVEN AFTER CONTACT WAS MADE WITH THE CAR IN FRONT. THE TESLA WAS COMPLETELY CRUSHED. IT WAS A TOTAL LOSS ACCORDING TO A REPAIR SHOP WHERE IT WAS TOWED ON TESLA'S RECOMMENDATION. WHEN I CONTACTED TESLA THEY INFORMED ME THAT MY ACCELERATOR WAS FULLY DEPLOYED. NOT TRUE. I BOUGHT THE TESLA BECAUSE OF ALL THE SAFETY FEATURES, NONE OF WHICH SEEMED TO WORK INCLUDING FAILURE TO NOTICE A LARGE VEHICLE IN FRONT, NOT STOPPING WHEN THE DOOR WAS OPENED, STARTING BY ITSELF IN THE PARK MODE, AND THE DATA SCREEN GOING BLANK EXCEPT FOR THE MESSAGE ABOUT SAFETY SYSTEMS BEING OFF. Source: NHTSA ODI #11373812 · tap to collapse
Yes
Nov 8
Safety
Nov 8
I BOUGHT A TESLA MODEL 3 ON 9/19/20. ON 9/23/20 I WAS WAITING IN MY CAR IN A LINE OF CARS AT A FAST FOOD DELIVERY WINDOW, STOPPED 8-10 FT BEHIND A LARGE VEHICLE WITH MY FOOT ON THE BRAKE AS WELL AS IN THE PARK MODE BECAUSE OF THE SLOW SERVICE AHEAD. AFTER A WHILE I REALIZED THAT MY TESLA HAD STARTED MOVING SLOWLY TOWARDS THE VEHICLE IN FRONT. PUMPING THE BRAKE, TRYING TO CHANGE THE GEAR TO REVERSE DID NOT STOP THE CAR. THE SCREEN DATA DISAPPEARED AND A MESSAGE FLASHED SAYING THAT ALL SAFETY FEATURES WERE OFF. I OPENED THE DOOR WHICH IS SUPPOSED TO STOP THE CAR. IT DID NOT EVEN AFTER I GOT OUT OF IT. IT CONTINUED TO MOVE EVEN AFTER CONTACT WAS MADE WITH THE CAR IN FRONT. THE TESLA WAS COMPLETELY CRUSHED. IT WAS A TOTAL LOSS ACCORDING TO A REPAIR SHOP WHERE IT WAS TOWED ON TESLA'S RECOMMENDATION. WHEN I CONTACTED TESLA THEY INFORMED ME THAT MY ACCELERATOR WAS FULLY DEPLOYED. NOT TRUE. I BOUGHT THE TESLA BECAUSE OF ALL THE SAFETY FEATURES, NONE OF WHICH SEEMED TO WORK INCLUDING FAILURE TO NOTICE A LARGE VEHICLE IN FRONT, NOT STOPPING WHEN THE DOOR WAS OPENED, STARTING BY ITSELF IN THE PARK MODE, AND THE DATA SCREEN GOING BLANK EXCEPT FOR THE MESSAGE ABOUT SAFETY SYSTEMS BEING OFF. Source: NHTSA ODI #11373812 · tap to collapse
Crash involved
Safety
Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bangâbolt sheared off front subframe. Steering felt lagging upon making a right turn vehicle proceeded in a very wide turn, pulled into parking lot. Wheel locked right as I exited [XXX] parking spot; steering went slack, brakes scraped rotor. Two witnesses saw hardware hit pavement. AAA tech removed tire: lower control arm bolt missing, no Loctite, subframe raw. Second bolt looseâsingle point of failure. Tesla missed this on six different service visits and during their one-twenty inspection before delivery. Recall 21V835 shouldâve flagged it but service personnel assured me all clear on every visit . Vehicle towed to Tesla service center at 1104 Tinker rd, Rocklin, CA. Tesla shop manager Sal confirmed this failure as manufacturers defect, and poor assembly. Safety was seconds from total loss. Need probe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11715438 · tap to collapse
No
Feb 3
Safety
Feb 3
Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bangâbolt sheared off front subframe. Steering felt lagging upon making a right turn vehicle proceeded in a very wide turn, pulled into parking lot. Wheel locked right as I exited [XXX] parking spot; steering went slack, brakes scraped rotor. Two witnesses saw hardware hit pavement. AAA tech removed tire: lower control arm bolt missing, no Loctite, subframe raw. Second bolt looseâsingle point of failure. Tesla missed this on six different service visits and during their one-twenty inspection before delivery. Recall 21V835 shouldâve flagged it but service personnel assured me all clear on every visit . Vehicle towed to Tesla service center at 1104 Tinker rd, Rocklin, CA. Tesla shop manager Sal confirmed this failure as manufacturers defect, and poor assembly. Safety was seconds from total loss. Need probe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11715438 · tap to collapse
Safety
The newer versions of FSD do not allow driver control of the max speed. The current versions allow you to set a maximum speed with a scroll wheel on the steering wheel. Source: NHTSA ODI #11708226 · tap to collapse
No
Dec 31
Safety
Dec 31
The newer versions of FSD do not allow driver control of the max speed. The current versions allow you to set a maximum speed with a scroll wheel on the steering wheel. Source: NHTSA ODI #11708226 · tap to collapse
Safety
The car has message saying "Safety Restraint System issue" . There has been no event to cause this. No recent MVA or any stress or damaging incident to the seat belt or seat in general. Reviewing this on the internet, this is a common defect on Tesla's. The company won't fix it unless you pay them to do so which is crazy considering it is a defect in their safety system. And a well known one to them from my communication with their Tesla service centers which have a monopoly on fixing Tesla's. He said there would have to be a recall. So that is exactly what needs to happen from the NHTSA. Source: NHTSA ODI #11707511 · tap to collapse
No
Dec 28
Safety
Dec 28
The car has message saying "Safety Restraint System issue" . There has been no event to cause this. No recent MVA or any stress or damaging incident to the seat belt or seat in general. Reviewing this on the internet, this is a common defect on Tesla's. The company won't fix it unless you pay them to do so which is crazy considering it is a defect in their safety system. And a well known one to them from my communication with their Tesla service centers which have a monopoly on fixing Tesla's. He said there would have to be a recall. So that is exactly what needs to happen from the NHTSA. Source: NHTSA ODI #11707511 · tap to collapse
Safety
Steering wheel covering delaminates and peels during normal use, creating loss of grip and distraction while driving. Source: NHTSA ODI #11706691 · tap to collapse
No
Dec 22
Safety
Dec 22
Steering wheel covering delaminates and peels during normal use, creating loss of grip and distraction while driving. Source: NHTSA ODI #11706691 · tap to collapse
Safety
Air bags did not deploy during crash. It is available for inspection upon request My face smashed into the steering wheel resulting in black eyes, swollen nose, cuts on my face and a concussion. Yes, the airbags clearly did not deploy during crash No No Source: NHTSA ODI #11705237 · tap to collapse
Yes
Dec 15
Safety
Dec 15
Air bags did not deploy during crash. It is available for inspection upon request My face smashed into the steering wheel resulting in black eyes, swollen nose, cuts on my face and a concussion. Yes, the airbags clearly did not deploy during crash No No Source: NHTSA ODI #11705237 · tap to collapse
Crash involved
Safety
My Tesla Model 3 is experiencing premature suspension failures involving the lower lateral links and stabilizer links. These components were already replaced once, and they are failing again in less than 30,000 miles. This is not normal wear for suspension parts on a modern vehicle. These failures cause clunking, instability, and looseness in the front endâconditions that affect the vehicleâs ability to track straight and maintain control, especially over uneven pavement or during emergency maneuvers. This isnât an isolated case. There are extensive reports from other Tesla owners across multiple models (Model 3 and Model Y in particular) showing the same premature wear on these suspension links. Many owners have parts failing even earlier. Once the car is out of warranty, Tesla charges thousands of dollars to replace these components, despite clear indications that the suspension was under-engineered for the weight of the vehicle. Tesla knows this is a recurring issue but refuses to issue a recall or goodwill repairs. A repeated failure of critical suspension links in such low mileage suggests a defect. These parts should not be wearing out this fast, and the resulting instability poses a real safety risk. Iâm requesting NHTSA investigate these premature failures. Source: NHTSA ODI #11703787 · tap to collapse
No
Dec 7
Safety
Dec 7
My Tesla Model 3 is experiencing premature suspension failures involving the lower lateral links and stabilizer links. These components were already replaced once, and they are failing again in less than 30,000 miles. This is not normal wear for suspension parts on a modern vehicle. These failures cause clunking, instability, and looseness in the front endâconditions that affect the vehicleâs ability to track straight and maintain control, especially over uneven pavement or during emergency maneuvers. This isnât an isolated case. There are extensive reports from other Tesla owners across multiple models (Model 3 and Model Y in particular) showing the same premature wear on these suspension links. Many owners have parts failing even earlier. Once the car is out of warranty, Tesla charges thousands of dollars to replace these components, despite clear indications that the suspension was under-engineered for the weight of the vehicle. Tesla knows this is a recurring issue but refuses to issue a recall or goodwill repairs. A repeated failure of critical suspension links in such low mileage suggests a defect. These parts should not be wearing out this fast, and the resulting instability poses a real safety risk. Iâm requesting NHTSA investigate these premature failures. Source: NHTSA ODI #11703787 · tap to collapse
Safety
While driving my Tesla Model 3 with self-driving engaged in excellent conditions, the car suddenly braked to a full stop. There was no apparent reason to do so and the driver did nothing. The road ahead was free of traffic, and no obstacles, pedestrians or animals were visible. It was possible to resume driving by turning self-driving off. Tesla forums online show many instances of others reporting similar problems in various Tesla models over several years. A rear end collision will ultimately be the result of this flaw if it hasnât yet occurred. Source: NHTSA ODI #11701217 · tap to collapse
No
Nov 23
Safety
Nov 23
While driving my Tesla Model 3 with self-driving engaged in excellent conditions, the car suddenly braked to a full stop. There was no apparent reason to do so and the driver did nothing. The road ahead was free of traffic, and no obstacles, pedestrians or animals were visible. It was possible to resume driving by turning self-driving off. Tesla forums online show many instances of others reporting similar problems in various Tesla models over several years. A rear end collision will ultimately be the result of this flaw if it hasnât yet occurred. Source: NHTSA ODI #11701217 · tap to collapse
Safety
The complaint was filed on behalf of the contact's daughter. The contact's daughter owned a 2020 Tesla Model 3. The contact stated that while the contact's daughter was driving at 35 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the contact's daughter stated that the brake pedal felt spongy and unusual. The contact's daughter stated that the brake pedal was depressed to the floor; however, the vehicle still did not stop. The contact's daughter enabled the emergency braking system; however, the vehicle still did not stop. The contact's daughter beeped the horn to alert the nearby driver, and the dash cam independently activated. The contact stated that because of the failure, the contact's daughter's vehicle rear-ended the vehicle in front of the contact's daughter's vehicle. The air bags did not deploy. The contact stated that after the crash, the emergency braking system failure warning light was illuminated. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. A Police report was filed. The contact's daughter was treated at the local hospital on the following day. The contact's daughter sustained headaches, whiplash, and a concussion. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Source: NHTSA ODI #11693937 · tap to collapse
Yes
Oct 15
Safety
Oct 15
The complaint was filed on behalf of the contact's daughter. The contact's daughter owned a 2020 Tesla Model 3. The contact stated that while the contact's daughter was driving at 35 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the contact's daughter stated that the brake pedal felt spongy and unusual. The contact's daughter stated that the brake pedal was depressed to the floor; however, the vehicle still did not stop. The contact's daughter enabled the emergency braking system; however, the vehicle still did not stop. The contact's daughter beeped the horn to alert the nearby driver, and the dash cam independently activated. The contact stated that because of the failure, the contact's daughter's vehicle rear-ended the vehicle in front of the contact's daughter's vehicle. The air bags did not deploy. The contact stated that after the crash, the emergency braking system failure warning light was illuminated. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. A Police report was filed. The contact's daughter was treated at the local hospital on the following day. The contact's daughter sustained headaches, whiplash, and a concussion. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Source: NHTSA ODI #11693937 · tap to collapse
Crash involved
Safety
Incident #1 Vehicle sitting at a red light. After several seconds the vehicle operating under Tesla FSD suddenly started to drive as if the light had turned green, which it had not. I stopped it immediately. Incident #2 Vehicle was stopped a t a red light and started forward again as it the light had changed but had not. I noticed a flashing red light at the next intersection a few hundred feet away. So, I went around the block and tried again and it behaved the same. After a few seconds it started to go again. There was not another light near where the first incident occurred. Source: NHTSA ODI #11692447 · tap to collapse
No
Oct 8
Safety
Oct 8
Incident #1 Vehicle sitting at a red light. After several seconds the vehicle operating under Tesla FSD suddenly started to drive as if the light had turned green, which it had not. I stopped it immediately. Incident #2 Vehicle was stopped a t a red light and started forward again as it the light had changed but had not. I noticed a flashing red light at the next intersection a few hundred feet away. So, I went around the block and tried again and it behaved the same. After a few seconds it started to go again. There was not another light near where the first incident occurred. Source: NHTSA ODI #11692447 · tap to collapse
Safety
I have been getting an alert: Front passenger safety restraint system issue/Service is required. It has come on when there is no one in the seat and goes away shortly after I start to drive. I contacted Tesla and they sent an estimate to repair it which includes a bunch of different bolts, Passenger Airbag, Airbag Harmiss Retaining Clip. Also replacing Occupant Classification System (OCS) of Front Passenger Seat while Servicing Supcomponents. List of parts for that is First Row Seat Harness Assembly-Right Hand, First Row - Seat Belt Reminder Sensor Box Clip, First Row Occupancy. All of this will cost over $700 . Aren't these items required safety equipment that they should responsible to maintain? I have seen that there are a lot of other people having the same issue, I think that there should be a recall on this that they shoud have to pay for. Source: NHTSA ODI #11686748 · tap to collapse
No
Sep 10
Safety
Sep 10
I have been getting an alert: Front passenger safety restraint system issue/Service is required. It has come on when there is no one in the seat and goes away shortly after I start to drive. I contacted Tesla and they sent an estimate to repair it which includes a bunch of different bolts, Passenger Airbag, Airbag Harmiss Retaining Clip. Also replacing Occupant Classification System (OCS) of Front Passenger Seat while Servicing Supcomponents. List of parts for that is First Row Seat Harness Assembly-Right Hand, First Row - Seat Belt Reminder Sensor Box Clip, First Row Occupancy. All of this will cost over $700 . Aren't these items required safety equipment that they should responsible to maintain? I have seen that there are a lot of other people having the same issue, I think that there should be a recall on this that they shoud have to pay for. Source: NHTSA ODI #11686748 · tap to collapse
Safety
Summary Complaint â 2020 Tesla Model 3 (VIN: [XXX] ) I am reporting a defect with the passenger side airbag system in my 2020 Tesla Model 3. Tesla Service identified the passenger airbag sensor as defective and quoted a $1,600 repair cost. This raises concern that the problem is not isolated, but may represent a broader safety defect affecting other Model 3 vehicles of the same year. Why this is a safety issue: - Airbags are federally required safety systems. A defective sensor risks non-deployment, delayed deployment, or incorrect deployment. - Tesla has already recalled 2020 Model 3 vehicles for airbag issues (twisted side curtain airbags â NHTSA Campaign ID 21V834000). - In 2024, a Model 3 recall was issued for a defective driver airbag module. - Other automakers (GM, Hyundai/Kia, Takata) have recalled vehicles for similar airbag sensor/module failures. Requested Action: I respectfully request that NHTSA: 1. Open a defect investigation into passenger side airbag sensor/module failures in the 2020 Tesla Model 3. 2. Require Tesla to issue a recall and provide free repairs if systemic defects are confirmed. 3. Ensure reimbursement for owners who have already paid out-of-pocket. Airbag integrity is essential. I urge NHTSA to investigate and protect the safety of Tesla Model 3 owners and passengers. Complainant Information: [XXX] [XXX] Phone: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11681732 · tap to collapse
No
Aug 18
Safety
Aug 18
Summary Complaint â 2020 Tesla Model 3 (VIN: [XXX] ) I am reporting a defect with the passenger side airbag system in my 2020 Tesla Model 3. Tesla Service identified the passenger airbag sensor as defective and quoted a $1,600 repair cost. This raises concern that the problem is not isolated, but may represent a broader safety defect affecting other Model 3 vehicles of the same year. Why this is a safety issue: - Airbags are federally required safety systems. A defective sensor risks non-deployment, delayed deployment, or incorrect deployment. - Tesla has already recalled 2020 Model 3 vehicles for airbag issues (twisted side curtain airbags â NHTSA Campaign ID 21V834000). - In 2024, a Model 3 recall was issued for a defective driver airbag module. - Other automakers (GM, Hyundai/Kia, Takata) have recalled vehicles for similar airbag sensor/module failures. Requested Action: I respectfully request that NHTSA: 1. Open a defect investigation into passenger side airbag sensor/module failures in the 2020 Tesla Model 3. 2. Require Tesla to issue a recall and provide free repairs if systemic defects are confirmed. 3. Ensure reimbursement for owners who have already paid out-of-pocket. Airbag integrity is essential. I urge NHTSA to investigate and protect the safety of Tesla Model 3 owners and passengers. Complainant Information: [XXX] [XXX] Phone: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Source: NHTSA ODI #11681732 · tap to collapse
Safety
I am getting "Safety Restraint System Fault" on my car. This puts my family at risk if the safety features are faulty. When I contacted Tesla, they want me to drive 41(!) miles away and charge me almost $500. Source: NHTSA ODI #11680461 · tap to collapse
No
Aug 12
Safety
Aug 12
I am getting "Safety Restraint System Fault" on my car. This puts my family at risk if the safety features are faulty. When I contacted Tesla, they want me to drive 41(!) miles away and charge me almost $500. Source: NHTSA ODI #11680461 · tap to collapse
Safety
Subject: Urgent Complaint Regarding Power Steering Failure in 2019 Tesla Model 3 Hello NHTSA, I am writing to file a complaint regarding a very dangerous situation I recently experienced with my 2019 Tesla Model 3. While driving on the freeway at approximately 65 mph, the power steering failed unexpectedly. I struggled significantly to change lanes in order to exit the freeway, and it felt as though my vehicle was going to collide with other cars. After managing to get off the freeway, I nearly hit the guardrail while attempting to turn onto a side street, creating a hazardous situation. I am deeply concerned about the potential consequences; for instance, what if I had struck a pedestrian, or if the car had collided with another vehicle at high speed? I live on a winding mountain road, where I could have easily driven off a cliff. Turning the car off and back on temporarily resolved the issue. However, there are numerous complaints regarding steering rack failures with Tesla vehicles. Tesla has quoted me $2,700.00 to fix what appears to be a known manufacturing defect. They are aware of this potentially hazardous situation but are not taking responsibility for the repairs. This is a serious safety issue, and I urge Tesla to accept responsibility and cover the repair costs before someone is seriously injured or killedâif such an incident has not already occurred. Please let me know what further actions I can take to facilitate Tesla's resolution of this dangerous problem. Thank you for your attention to this matter. Sincerely, Source: NHTSA ODI #11680195 · tap to collapse
No
Aug 11
Safety
Aug 11
Subject: Urgent Complaint Regarding Power Steering Failure in 2019 Tesla Model 3 Hello NHTSA, I am writing to file a complaint regarding a very dangerous situation I recently experienced with my 2019 Tesla Model 3. While driving on the freeway at approximately 65 mph, the power steering failed unexpectedly. I struggled significantly to change lanes in order to exit the freeway, and it felt as though my vehicle was going to collide with other cars. After managing to get off the freeway, I nearly hit the guardrail while attempting to turn onto a side street, creating a hazardous situation. I am deeply concerned about the potential consequences; for instance, what if I had struck a pedestrian, or if the car had collided with another vehicle at high speed? I live on a winding mountain road, where I could have easily driven off a cliff. Turning the car off and back on temporarily resolved the issue. However, there are numerous complaints regarding steering rack failures with Tesla vehicles. Tesla has quoted me $2,700.00 to fix what appears to be a known manufacturing defect. They are aware of this potentially hazardous situation but are not taking responsibility for the repairs. This is a serious safety issue, and I urge Tesla to accept responsibility and cover the repair costs before someone is seriously injured or killedâif such an incident has not already occurred. Please let me know what further actions I can take to facilitate Tesla's resolution of this dangerous problem. Thank you for your attention to this matter. Sincerely, Source: NHTSA ODI #11680195 · tap to collapse
Safety
Vehicle must have thought a shadow line in the road from a bridge indicated a wall I was about to hit, as it slammed on the breaks in the middle of the freeway. Car behind had to swerve to avoid. On the same trip, several nags of 'keep eyes on the road' were incorrect, as my eyes were directly on the road, but phone was in hand functioning as a microphone taking voice memos. Car proceeded to shut itself down while in the middle of the freeway, causing me to go slower than traffic and put me in danger as cars behind me had to swerve or lane change to avoid me as I tried to pull off to the shoulder. These forced shutdowns from incorrect 'nag fails' are causing safety issues. Nag failures should not forcibly shut the car down. Not sure if this is being enforced by NHTSA, or why Tesla is choosing to disable their auto steer or FSD when drivers are detected to be failing nags - nags should be there to help drivers, and potentially the nag data/cab video can be used after the fact should a user failing nags be involved in an accident for insurance dispute resolution, but shutting the cars down themselves is causing issues. Source: NHTSA ODI #11674749 · tap to collapse
No
Jul 18
Safety
Jul 18
Vehicle must have thought a shadow line in the road from a bridge indicated a wall I was about to hit, as it slammed on the breaks in the middle of the freeway. Car behind had to swerve to avoid. On the same trip, several nags of 'keep eyes on the road' were incorrect, as my eyes were directly on the road, but phone was in hand functioning as a microphone taking voice memos. Car proceeded to shut itself down while in the middle of the freeway, causing me to go slower than traffic and put me in danger as cars behind me had to swerve or lane change to avoid me as I tried to pull off to the shoulder. These forced shutdowns from incorrect 'nag fails' are causing safety issues. Nag failures should not forcibly shut the car down. Not sure if this is being enforced by NHTSA, or why Tesla is choosing to disable their auto steer or FSD when drivers are detected to be failing nags - nags should be there to help drivers, and potentially the nag data/cab video can be used after the fact should a user failing nags be involved in an accident for insurance dispute resolution, but shutting the cars down themselves is causing issues. Source: NHTSA ODI #11674749 · tap to collapse
Safety
Steering rack failed Source: NHTSA ODI #11673546 · tap to collapse
No
Jul 13
Safety
Jul 13
Steering rack failed Source: NHTSA ODI #11673546 · tap to collapse
Safety
Airbags did not deploy when vehicle hit 75 ft highway guardrail driving over 70 mph. The car was totaled, the driver's head hit the steering wheel, requiring stitches. EMS and police at the scene were surprised to find airbags not deployed. Vehicle has been inspected by insurance. Manufacturer has not yet been informed, to my knowledge. There were no warning lights or messages indicating a problem with airbags or anything else for that matter. Driver was wearing seatbelt. Source: NHTSA ODI #11667750 · tap to collapse
Yes
Jun 17
Safety
Jun 17
Airbags did not deploy when vehicle hit 75 ft highway guardrail driving over 70 mph. The car was totaled, the driver's head hit the steering wheel, requiring stitches. EMS and police at the scene were surprised to find airbags not deployed. Vehicle has been inspected by insurance. Manufacturer has not yet been informed, to my knowledge. There were no warning lights or messages indicating a problem with airbags or anything else for that matter. Driver was wearing seatbelt. Source: NHTSA ODI #11667750 · tap to collapse
Crash involved
Safety
Automatic breaking was initiated as I was pulling in a driveway as I got closer to a large trashcan. The braking was aggressive and I now have concerns that it might've given me minor whiplash as it was so sudden. I have pictures of where I parked. I was about 6-8 feet away from the trashcan when the car automatically braked. I've pulled into this spot numerous times and never had this reaction. Source: NHTSA ODI #11663794 · tap to collapse
No
May 28
Safety
May 28
Automatic breaking was initiated as I was pulling in a driveway as I got closer to a large trashcan. The braking was aggressive and I now have concerns that it might've given me minor whiplash as it was so sudden. I have pictures of where I parked. I was about 6-8 feet away from the trashcan when the car automatically braked. I've pulled into this spot numerous times and never had this reaction. Source: NHTSA ODI #11663794 · tap to collapse
Safety
My 2020 Tesla Model 3 has displayed a "Front Passenger Safety Restraint System Fault - Service is required" error since June 2023. This error has persisted for well over a year despite troubleshooting attempts, such as restarting the vehicle and checking for obstructions. Tesla service quoted over $400 to repair this issue, but I believe this is a basic safety-related defect that should be covered by the manufacturer, as it likely disables the front passenger airbag, posing an unreasonable risk of injury or death in a crash. This appears to be a widespread issue, as Iâve seen similar complaints from other Tesla owners online. I request that NHTSA investigate this as a potential safety defect for a recall. Source: NHTSA ODI #11654367 · tap to collapse
No
Apr 12
Safety
Apr 12
My 2020 Tesla Model 3 has displayed a "Front Passenger Safety Restraint System Fault - Service is required" error since June 2023. This error has persisted for well over a year despite troubleshooting attempts, such as restarting the vehicle and checking for obstructions. Tesla service quoted over $400 to repair this issue, but I believe this is a basic safety-related defect that should be covered by the manufacturer, as it likely disables the front passenger airbag, posing an unreasonable risk of injury or death in a crash. This appears to be a widespread issue, as Iâve seen similar complaints from other Tesla owners online. I request that NHTSA investigate this as a potential safety defect for a recall. Source: NHTSA ODI #11654367 · tap to collapse
Safety
I have to pay over $1444 to Tesla to change the airbag because it is not working properly. Tesla will: Update front passenger Airbag to Maintain compatibility with front passenger seat. Replace Occupant Classification System (OCS) of Front passenger Seat. Install OCS filter module. Source: NHTSA ODI #11654060 · tap to collapse
No
Apr 10
Safety
Apr 10
I have to pay over $1444 to Tesla to change the airbag because it is not working properly. Tesla will: Update front passenger Airbag to Maintain compatibility with front passenger seat. Replace Occupant Classification System (OCS) of Front passenger Seat. Install OCS filter module. Source: NHTSA ODI #11654060 · tap to collapse
Safety
Tried to put on seatbelt and would not click locked. Have never had issues and nothing has changed that could cause any damage or malfunction. Nothing inside or stuck just wonât lock. Source: NHTSA ODI #11654191 · tap to collapse
No
Apr 10
Safety
Apr 10
Tried to put on seatbelt and would not click locked. Have never had issues and nothing has changed that could cause any damage or malfunction. Nothing inside or stuck just wonât lock. Source: NHTSA ODI #11654191 · tap to collapse
Safety
The passenger-side seatbelt system in my Tesla Model 3 (bought Dec 2020) has been malfunctioning repeatedly. The vehicle displays a "Front passenger safety restraint system faultâ warning, even when no one is on the passenger side. This issue has persisted despite multiple repair attempts by Tesla during the warranty period, but they have been unable to resolve it. Safety Concern: A malfunctioning seatbelt system is a serious safety hazard, as it could result in the seatbelt failing to function properly in an accident, potentially putting the passenger at greater risk of injury or death. Additionally, the fault warning may prevent proper airbag deployment or create a distraction for the driver while operating the vehicle. Attempts to Fix & Verification: Tesla has attempted multiple repairs but has not been able to fix the issue. According to Tesla, this is a common issue with this model, which raises concerns about a wider systemic defect. The problem is persistent and ongoing, making the vehicle unreliable and unsafe for passengers. Warning & Symptoms: The seatbelt fault warning appears randomly but frequently while driving. Tesla attempted to fix this issue as early as June of 2023, and has remained unresolved despite 4 or more service visits. We might have asked Tesla to work on this issue even earlier and more times since we're unable to pull up repair history before this due to their system error. This issue requires immediate investigation to determine if it is a broader safety defect affecting other Tesla vehicles and if a recall or mandatory repair is necessary. Source: NHTSA ODI #11645041 · tap to collapse
No
Feb 25
Safety
Feb 25
The passenger-side seatbelt system in my Tesla Model 3 (bought Dec 2020) has been malfunctioning repeatedly. The vehicle displays a "Front passenger safety restraint system faultâ warning, even when no one is on the passenger side. This issue has persisted despite multiple repair attempts by Tesla during the warranty period, but they have been unable to resolve it. Safety Concern: A malfunctioning seatbelt system is a serious safety hazard, as it could result in the seatbelt failing to function properly in an accident, potentially putting the passenger at greater risk of injury or death. Additionally, the fault warning may prevent proper airbag deployment or create a distraction for the driver while operating the vehicle. Attempts to Fix & Verification: Tesla has attempted multiple repairs but has not been able to fix the issue. According to Tesla, this is a common issue with this model, which raises concerns about a wider systemic defect. The problem is persistent and ongoing, making the vehicle unreliable and unsafe for passengers. Warning & Symptoms: The seatbelt fault warning appears randomly but frequently while driving. Tesla attempted to fix this issue as early as June of 2023, and has remained unresolved despite 4 or more service visits. We might have asked Tesla to work on this issue even earlier and more times since we're unable to pull up repair history before this due to their system error. This issue requires immediate investigation to determine if it is a broader safety defect affecting other Tesla vehicles and if a recall or mandatory repair is necessary. Source: NHTSA ODI #11645041 · tap to collapse
Safety
This happened on 2/18/2023. After I charged my car at a local supercharging station, I drove on the local roads for about 2 miles when the car started shutting down. I could barely steer, and the computer monitor stated that the brakes were turning off, and other parts, like cameras, were losing functionality. I pulled over into the local park. I was frightened that my car was no longer functional and that I could be in grave danger driving again. I tried to call Tesla but no one answered. I had to go through the app. My dad came and we found a Youtube video that said to walk out of the car to let it restart. Looks like it happened to another owner. We did that and the car started functioning again. Not sure why it did this after a charge. But it happened again 3 mos later when I was on the freeway. Luckily, I knew what to do from prior experience. But I am mindful of this whenever I supercharge my car. I wait after charging to drive. This shouldn't be the case and Tesla should tell people of this issue. I tried to tell Tesla service when I went in for another repair but they ignored my comments. Source: NHTSA ODI #11644199 · tap to collapse
No
Feb 20
Safety
Feb 20
This happened on 2/18/2023. After I charged my car at a local supercharging station, I drove on the local roads for about 2 miles when the car started shutting down. I could barely steer, and the computer monitor stated that the brakes were turning off, and other parts, like cameras, were losing functionality. I pulled over into the local park. I was frightened that my car was no longer functional and that I could be in grave danger driving again. I tried to call Tesla but no one answered. I had to go through the app. My dad came and we found a Youtube video that said to walk out of the car to let it restart. Looks like it happened to another owner. We did that and the car started functioning again. Not sure why it did this after a charge. But it happened again 3 mos later when I was on the freeway. Luckily, I knew what to do from prior experience. But I am mindful of this whenever I supercharge my car. I wait after charging to drive. This shouldn't be the case and Tesla should tell people of this issue. I tried to tell Tesla service when I went in for another repair but they ignored my comments. Source: NHTSA ODI #11644199 · tap to collapse
Safety
My Model 3 failed at under 50,000 miles and gave out a series of failure warnings. It was unable to drive anymore and steering became stiff and unresponsive. In researching this I see it is a common issue with hundreds of thousands of cars affected. And the NHTSA has an open investigation into it. Tesla as usual is denying the problem exists. Source: NHTSA ODI #11643458 · tap to collapse
No
Feb 17
Safety
Feb 17
My Model 3 failed at under 50,000 miles and gave out a series of failure warnings. It was unable to drive anymore and steering became stiff and unresponsive. In researching this I see it is a common issue with hundreds of thousands of cars affected. And the NHTSA has an open investigation into it. Tesla as usual is denying the problem exists. Source: NHTSA ODI #11643458 · tap to collapse
Safety
The Tesla windows have a window sensor in the door. It appears these fail. When they fail, the door does not shut securely. More specifically, it stays paritally ajar. I would like to report this a safety issue. More specifically, it is possible a passenger could fall out when the window does not shut properly. Additionally, it seem to impact the drivablity and safety. This should be considered a recall item. Source: NHTSA ODI #11643521 · tap to collapse
No
Feb 17
Safety
Feb 17
The Tesla windows have a window sensor in the door. It appears these fail. When they fail, the door does not shut securely. More specifically, it stays paritally ajar. I would like to report this a safety issue. More specifically, it is possible a passenger could fall out when the window does not shut properly. Additionally, it seem to impact the drivablity and safety. This should be considered a recall item. Source: NHTSA ODI #11643521 · tap to collapse
Safety
I keep receiving an alert: âFront Passenger Safety Restraint System Faultâ. I contacted Tesla and they informed me that my airbag sensor needs to be recalibrated and may jeopardize a child sitting in the seat if the airbag is deployed. I understand that this is a common problem with the Model of Tesla. Source: NHTSA ODI #11637173 · tap to collapse
No
Jan 19
Safety
Jan 19
I keep receiving an alert: âFront Passenger Safety Restraint System Faultâ. I contacted Tesla and they informed me that my airbag sensor needs to be recalibrated and may jeopardize a child sitting in the seat if the airbag is deployed. I understand that this is a common problem with the Model of Tesla. Source: NHTSA ODI #11637173 · tap to collapse
Safety
I was driving my vehicle. It said there was an issue with code "RCM_a056 Front Passenger Safety Restraint System Fault." Many older model 3's are having this issue and with the quote from tesla, they would need to perform a retrofit for the electrical wiring system. Source: NHTSA ODI #11632840 · tap to collapse
No
Dec 27
Safety
Dec 27
I was driving my vehicle. It said there was an issue with code "RCM_a056 Front Passenger Safety Restraint System Fault." Many older model 3's are having this issue and with the quote from tesla, they would need to perform a retrofit for the electrical wiring system. Source: NHTSA ODI #11632840 · tap to collapse
Safety
Unknown issue with front passanger safety restraint system. Car suddenly notified me of an issue with the restraint system. Before the fault the car was simply just parked in my driveway, then I went into the car and the safety issue appeared. The seat was adjusted for my mom's height the day prior, this might have caused a wire to become pinched and caused the fault due to how the wiring under the seat is set up from manufacturing. Online search results show this to be a common occurrence for cars from 2019-2021 in Tesla. Source: NHTSA ODI #11627805 · tap to collapse
No
Nov 26
Safety
Nov 26
Unknown issue with front passanger safety restraint system. Car suddenly notified me of an issue with the restraint system. Before the fault the car was simply just parked in my driveway, then I went into the car and the safety issue appeared. The seat was adjusted for my mom's height the day prior, this might have caused a wire to become pinched and caused the fault due to how the wiring under the seat is set up from manufacturing. Online search results show this to be a common occurrence for cars from 2019-2021 in Tesla. Source: NHTSA ODI #11627805 · tap to collapse
Safety
The contact owns a 2020 Tesla Model 3. The contact stated while driving 10 MPH and making a left turn, the steering wheel seized, and the front passenger's side of the vehicle lowered to the ground and made an abnormal grinding sound, before coming to a stop. The contact stated that upon exiting and inspecting the vehicle, it was noticed that the tie rod had detached from the front passenger's side wheel, and the front passenger's side wheel had turned inward and was pinned by the wheel well. The vehicle was towed to a Tesla Service Center, where it was diagnosed and determined that the front passenger's side steering assembly needed to be replaced. The contact was charged a fee for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 36,000. Source: NHTSA ODI #11626866 · tap to collapse
No
Nov 21
Safety
Nov 21
The contact owns a 2020 Tesla Model 3. The contact stated while driving 10 MPH and making a left turn, the steering wheel seized, and the front passenger's side of the vehicle lowered to the ground and made an abnormal grinding sound, before coming to a stop. The contact stated that upon exiting and inspecting the vehicle, it was noticed that the tie rod had detached from the front passenger's side wheel, and the front passenger's side wheel had turned inward and was pinned by the wheel well. The vehicle was towed to a Tesla Service Center, where it was diagnosed and determined that the front passenger's side steering assembly needed to be replaced. The contact was charged a fee for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 36,000. Source: NHTSA ODI #11626866 · tap to collapse
Safety
My car did a Phantom break while I was driving on President George bush Turnpike E at the Dallas North tollway exit . I was taking the exit with in the speed limit of 40 miles per hour and was keeping the distance from the car in front. Suddenly the car did an automatic break and car slow down significantly. I got hit from behind and had damage to the bumper and trunk. Emergency break feature went out and an alert came. It is very concerning that the car stops in the middle of road by itself and being hit from behind. I would like an answer from Tesla. I have the dash cam footage of the accident Source: NHTSA ODI #11624374 · tap to collapse
Yes
Nov 8
Safety
Nov 8
My car did a Phantom break while I was driving on President George bush Turnpike E at the Dallas North tollway exit . I was taking the exit with in the speed limit of 40 miles per hour and was keeping the distance from the car in front. Suddenly the car did an automatic break and car slow down significantly. I got hit from behind and had damage to the bumper and trunk. Emergency break feature went out and an alert came. It is very concerning that the car stops in the middle of road by itself and being hit from behind. I would like an answer from Tesla. I have the dash cam footage of the accident Source: NHTSA ODI #11624374 · tap to collapse
Crash involved
Safety
The 2020 and older models of the tesla has bad control arms an should be a recall they are charging us over $1,500 for an issue that happens to so many teslas Source: NHTSA ODI #11620708 · tap to collapse
No
Oct 17
Safety
Oct 17
The 2020 and older models of the tesla has bad control arms an should be a recall they are charging us over $1,500 for an issue that happens to so many teslas Source: NHTSA ODI #11620708 · tap to collapse
Build Quality
Hi there, it seems like a lot of model 3 Tesla owners year 2020 have been hit with a thousand plus dollars repair for the super bottle that controls the HVAC. Some at 37,000 miles. It looks like Tesla knows this is a faulty part they will cause issues. Thus they limit the warranty to 4 years only or 50,000 miles whichever comes first. Most cases was the four year warranty that runs out and the very next month we have issues with the super bottle replacement. It looks like they have now it started making a more sturdy part. So for us with older models we are hit with expensive repairs. If you do not change the super bottle the car drives on very limited speed limits which can be dangerous if you need to make a quick fast maneuver. Basically you're not able to drive the car anywhere but only to your neighborhood grocery store!! Not only that if you do not fix the car quickly it will start damaging surrounding parts costing you even more. I'd like to know if there is a possible recall that Tesla would cover the cost. Source: NHTSA ODI #11620304 · tap to collapse
No
Oct 16
Build Quality
Oct 16
Hi there, it seems like a lot of model 3 Tesla owners year 2020 have been hit with a thousand plus dollars repair for the super bottle that controls the HVAC. Some at 37,000 miles. It looks like Tesla knows this is a faulty part they will cause issues. Thus they limit the warranty to 4 years only or 50,000 miles whichever comes first. Most cases was the four year warranty that runs out and the very next month we have issues with the super bottle replacement. It looks like they have now it started making a more sturdy part. So for us with older models we are hit with expensive repairs. If you do not change the super bottle the car drives on very limited speed limits which can be dangerous if you need to make a quick fast maneuver. Basically you're not able to drive the car anywhere but only to your neighborhood grocery store!! Not only that if you do not fix the car quickly it will start damaging surrounding parts costing you even more. I'd like to know if there is a possible recall that Tesla would cover the cost. Source: NHTSA ODI #11620304 · tap to collapse
Safety
When the seat moves forward I get a warning about the restraint error and turn the airbag off. When I slide the seat back the error goes away. Source: NHTSA ODI #11616139 · tap to collapse
No
Sep 23
Safety
Sep 23
When the seat moves forward I get a warning about the restraint error and turn the airbag off. When I slide the seat back the error goes away. Source: NHTSA ODI #11616139 · tap to collapse
Safety
Passenger seat occupancy sensor malfunction which sometimes turns off passenger airbag even though adult passenger is sitting in the seat. Possible no airbag deployment upon crash. Car was brought into service center and sensor was replaced but same issue popped up again 2 yrs later. Car is out of warranty and service center refused to look at the car without first charging $1k. Intermittent airbag light, intermittent passenger airbag off indicator even with adult in seat and seatbelt on. Source: NHTSA ODI #11610869 · tap to collapse
No
Aug 25
Safety
Aug 25
Passenger seat occupancy sensor malfunction which sometimes turns off passenger airbag even though adult passenger is sitting in the seat. Possible no airbag deployment upon crash. Car was brought into service center and sensor was replaced but same issue popped up again 2 yrs later. Car is out of warranty and service center refused to look at the car without first charging $1k. Intermittent airbag light, intermittent passenger airbag off indicator even with adult in seat and seatbelt on. Source: NHTSA ODI #11610869 · tap to collapse
Safety
While driving I attempted a turn and heard many horribly loud clunking noises and was unable to steer car. I looked under the front of the car and saw the left front tire turned to the left (the right front tire was straight) and there was a piece on the ground which was determined to be the lower control arm. The two bolts were missing so it became disconnected. Thankfully I was in a parking lot at a slow speed so no injuries. The car was towed to a repair shop who analyzed the problem. There was no warning given on the carâs computer system, just sudden loud clunking sounds when the car became inoperable. One day later I located one of the two bolts in the driveway. Source: NHTSA ODI #11610033 · tap to collapse
No
Aug 20
Safety
Aug 20
While driving I attempted a turn and heard many horribly loud clunking noises and was unable to steer car. I looked under the front of the car and saw the left front tire turned to the left (the right front tire was straight) and there was a piece on the ground which was determined to be the lower control arm. The two bolts were missing so it became disconnected. Thankfully I was in a parking lot at a slow speed so no injuries. The car was towed to a repair shop who analyzed the problem. There was no warning given on the carâs computer system, just sudden loud clunking sounds when the car became inoperable. One day later I located one of the two bolts in the driveway. Source: NHTSA ODI #11610033 · tap to collapse
Safety
Received several "Steering Assist Reduced" alerts when stopped in traffic last week, followed immediately by the failure of the power steering after each alert. Power steering resumed after a soft restart. Tried to make appointment at Tesla Service Center last Friday to get this addressed, but they said they had no appointments available and would not be able to diagnose my vehicle until today, August 12, 2024.. In the interim, the power steering went out again while on the freeway, forcing me to exit and restart the vehicle again. This is a clear danger to myself and my passengers. After receiving the results of the diagnosis today, they informed me that both the steering rack and harness would need to be replaced at the cost of nearly $5,000. The technician showed me some corrosion in one of the electrical connections where there had been water intrusion. I told him this was surprising since the car is relatively new and it would seem that Tesla would have sealed this connections to resist the relatively dry rainy seasons we experience here in Southern California. Source: NHTSA ODI #11608107 · tap to collapse
No
Aug 11
Safety
Aug 11
Received several "Steering Assist Reduced" alerts when stopped in traffic last week, followed immediately by the failure of the power steering after each alert. Power steering resumed after a soft restart. Tried to make appointment at Tesla Service Center last Friday to get this addressed, but they said they had no appointments available and would not be able to diagnose my vehicle until today, August 12, 2024.. In the interim, the power steering went out again while on the freeway, forcing me to exit and restart the vehicle again. This is a clear danger to myself and my passengers. After receiving the results of the diagnosis today, they informed me that both the steering rack and harness would need to be replaced at the cost of nearly $5,000. The technician showed me some corrosion in one of the electrical connections where there had been water intrusion. I told him this was surprising since the car is relatively new and it would seem that Tesla would have sealed this connections to resist the relatively dry rainy seasons we experience here in Southern California. Source: NHTSA ODI #11608107 · tap to collapse
Safety
The contact owns a 2020 Tesla Model 3. The contact stated that on several occasions while driving with the cruise control feature activated at various speeds, the brakes applied inadvertently. The contact also stated that the cruise control feature failed to operate as intended after dark, after deactivating inadvertently. Additionally, the contact stated that the front and rear cameras displayed phantom images and failed to work as intended. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. Source: NHTSA ODI #11607511 · tap to collapse
No
Aug 8
Safety
Aug 8
The contact owns a 2020 Tesla Model 3. The contact stated that on several occasions while driving with the cruise control feature activated at various speeds, the brakes applied inadvertently. The contact also stated that the cruise control feature failed to operate as intended after dark, after deactivating inadvertently. Additionally, the contact stated that the front and rear cameras displayed phantom images and failed to work as intended. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. Source: NHTSA ODI #11607511 · tap to collapse
Safety
Safety restraints are malfunctioning Source: NHTSA ODI #11604879 · tap to collapse
No
Jul 26
Safety
Jul 26
Safety restraints are malfunctioning Source: NHTSA ODI #11604879 · tap to collapse
Safety
Got a front passenger safety restraint system fault issue that Tesla wants me to pay for repair. Source: NHTSA ODI #11602273 · tap to collapse
No
Jul 14
Safety
Jul 14
Got a front passenger safety restraint system fault issue that Tesla wants me to pay for repair. Source: NHTSA ODI #11602273 · tap to collapse
Safety
Front passenger safety restraint system fault error Received. Airbag icons appeared and apparently safety airbags disabled. No passengers were sitting when error received. Contacted Tesla to report safety concern and was advised charges were due to vehicle outside of 50k warranty. Is safety equipment only valid to work under the warranty? Source: NHTSA ODI #11593973 · tap to collapse
No
Jun 11
Safety
Jun 11
Front passenger safety restraint system fault error Received. Airbag icons appeared and apparently safety airbags disabled. No passengers were sitting when error received. Contacted Tesla to report safety concern and was advised charges were due to vehicle outside of 50k warranty. Is safety equipment only valid to work under the warranty? Source: NHTSA ODI #11593973 · tap to collapse
Safety
An alert stated: "RCM_a056 Front passenger safety restraint system fault." Upon bringing car to Tesla service center, Tesla stated: "Confirmed concern through vehicle logs. Found vehicle needing passenger ocs retrofit to resolve issue. Customer declined repair." They wanted over $1,200.00 for a faulty seat sensor because they claimed they couldn't replace the seat sensor without replacing the entire airbag system on the passenger side. They explained to me that they changed the airbag systems in their newer Model 3s and refused to stock or replace components in their older Model 3s. Source: NHTSA ODI #11592308 · tap to collapse
No
Jun 3
Safety
Jun 3
An alert stated: "RCM_a056 Front passenger safety restraint system fault." Upon bringing car to Tesla service center, Tesla stated: "Confirmed concern through vehicle logs. Found vehicle needing passenger ocs retrofit to resolve issue. Customer declined repair." They wanted over $1,200.00 for a faulty seat sensor because they claimed they couldn't replace the seat sensor without replacing the entire airbag system on the passenger side. They explained to me that they changed the airbag systems in their newer Model 3s and refused to stock or replace components in their older Model 3s. Source: NHTSA ODI #11592308 · tap to collapse
Safety
My car is experiencing a passenger seat safety restraint error, which is a safety issue. Source: NHTSA ODI #11589416 · tap to collapse
No
May 17
Safety
May 17
My car is experiencing a passenger seat safety restraint error, which is a safety issue. Source: NHTSA ODI #11589416 · tap to collapse
Safety
An error 'Front passenger safety restraint system fault' came up that seems to be a very common issue with someone people paying $1500 to nothing to fix. Source: NHTSA ODI #11588326 · tap to collapse
No
May 11
Safety
May 11
An error 'Front passenger safety restraint system fault' came up that seems to be a very common issue with someone people paying $1500 to nothing to fix. Source: NHTSA ODI #11588326 · tap to collapse
Safety
I have had an Alert notification, and reading through online, it seems there might be a consistent issue. Alert Notification: RCM_a056 Front passenger safety restraint system fault Source: NHTSA ODI #11587609 · tap to collapse
No
May 7
Safety
May 7
I have had an Alert notification, and reading through online, it seems there might be a consistent issue. Alert Notification: RCM_a056 Front passenger safety restraint system fault Source: NHTSA ODI #11587609 · tap to collapse
Showing top 50 of 422 complaints (sorted by severity, most recent first).
Full dataset available via NHTSA ODI search.
